Synopsis of the experience from Berry Pharmacy employees:…read more -they don't like their job -they don't bother to hide all of the judgement they feel, it was definitely received -empty shelves and non existent lines might be the only indicator you need to try somewhere else -if your prescription is ready, your never going to know unless you physically visit the store yourself. -they might sponsor this review as it seems to match their overall mantra!

Great people, nice local pharmacy. If you live in the area consider having them be your main…read morepharmacy - shop local if you want local options!

Clean, affordable, and friendly staff! I usually don't come here for prescriptions but needed…read moretubing and mouth piece for my nebulizer due to my asthma being difficult lately. I called ahead, the staff was very friendly/accommodating, and was able to price the medical equipment very quickly for me. I was grateful for how inexpensive the equipment was that I needed and appreciated how very nice the store was kept. They had a wide variety of medical equipment; beds, walkers, lift devices, and more. They also were a full pharmacy with many over the counter meds and first aid supplies. Overall, I was very impressed with this local hometown "mom and pop" pharmacy and will likely return again. Thank you for the great customer services and providing me we a good pharmacy experience! Also, 20% for checking in if you are with yelp!

I am 73 and live in the Dayton, OH area. I ordered a refill of medication that was to be kept…read morefrozen from Nie's Pharmacy 11745 Madison PikeIndependence, KY 41051 on Jan 14, 2025 and it was shipped by FedEx on Jan 15 in a box labeled Time Sensitive. I received an email from FedEx saying that it would be delivered on Jan 16, but it was not delivered until Jan 18 at 4:55 pm. There had been no adverse weather during this time and no reason for delivery delays. I refused delivery of this medication because it had not been delivered as indicated and I was told by the FedEx driver that it had been here for 2 days in a warm warehouse before finally being delivered. I showed the driver that the box was labeled Time Sensitive and told him that it was to be kept frozen. I told the FedEx driver that I felt that the medication was now compromised so he marked the box as Damaged and Return to Sender. Nie's Pharmacy called me on Monday, Jan 20 at 9:41 am and left a message to call them back. I called them back at 11:37 am and the employee said that they had received my returned package. It took 4 days to be delivered to me, but Nie's Pharmacy received it back in just over a day. I explained to the employee in detail why I had refused delivery of this package containing medication; that it took 4 days to be delivered to me from 60 miles away and that the medication was here at the local FedEx warehouse and sat there for 2 days in a warm warehouse before finally being delivered. The employee stated "We have had a lot of complaints about deliveries from FedEx." I told the employee that I wanted my money, $150.85, refunded and she said that she would talk to the pharmacist, Jack Nie, the owner of Nie's Pharmacy. I then received a call from Nie's Pharmacy at 11:49 am and the employee stated that Nie's Pharmacy was refusing to refund my money because they opened the package and that the temperature strip inside the box indicated that the medication was still within an acceptable range, even though it had been unthawed due to FedEx's failure to deliver this in a Time Sensitive manner. I told the employee that at no time did I ever receive any instructions from Nie's Pharmacy to open the box if it was delayed in shipping to check and see if the medication was still good. No communication was ever received via email, attached to the outside of the box, or on their website https://www.niespharmacy.com about what to do in a situation like this, nor could I call Nie's Pharmacy on Saturday when my package was finally delivered at 4:55 pm because they close on Saturday at 1 pm and are closed on Sunday. Nie's Pharmacy does not have any return policy of any kind on their website and this business is NOT BBB Accredited. The Nie's Pharmacy employee went on to say that I could come and pick up the medication (to an out of state location 60 miles away) or they could reship the same medication that I had just returned via FedEx (a medication that was now unthawed and 6 days old and using FedEx, the same shipping service that had proven to be terrible). I told the employee that either choice was unacceptable and that I was going to dispute the charge with my credit card company and that they [Nie's] had terrible customer service. Her only response was "That's fine". I was fully justified in refusing delivery of this medication due to FedEx's failure to deliver it in a Time Sensitive manner when there were no adverse weather conditions that would have delayed the delivery and the fact that Nie's Pharmacy never provided any instructions about Time Sensitive delivery of medications and what to check for in the case of shipping delays. I was fully justified in thinking that this medication had been compromised and that's why I returned it. I have had other problems with FedEx deliveries from Nie's Pharmacy and I will not do business with Nie's Pharmacy in the future due to their shipping service, that they have acknowledged having problems with, and their terrible customer service for the elderly.

They are kind, fast, and personable. The pharmacists consistently go out of their way to make sure…read moreyour needs are met. Their turn around is also consistently faster and more accurate than the big chains.

08/05/26 Tischbein is the only pharmacy I will patronize. Joe and his team are top notch. They…read morealways look out for the safety of their customers. No more corporate owned and run pharmacies with the mandate to hurry up fill more and more prescriptions while making lots of mistakes and the lack of knowing or caring about their customer's safety. Also, the candy dish on Tischbein's counter has a great selection of GOOD stuff. You won't find that at the corporate owned pharmacies. Plus: Delivery is available within its specified delivery area. dwr

I saw the other review for Mullaney's and I can say I've never had anything but amazing customer…read moreservice from this Pharmacy. They deliver my meds to me on a timely basis and even the smallest kindness was shown to be several times. One of the pharmacists literally stopped by my house on his way home just to be sure I got my medication. The delivery people are also awesome. I am slow getting to the door so they wait. Also, I use their Compounding pharmacy for one my my meds my insurance doesn't think helps me and even one of our cats uses their Animal Compounding pharmacy. I've never had anything but great service from them and will continue to use them as long as I can!

Bad experience after only a few months. I'm a married,…read moremother of two daughters, we moved to Green Township and had our monthly medications transferred to this pharmacy because we enjoy knowing we shop locally and help smaller family owned businesses. This pharmacy is just few minutes from our new home. Unfortunately it has turned out to be a very bad experience, with a family of 4 and 3 of us on monthly medication, my iPad reminder is set to help keep me organized, my husband left to pick up our daughter so I reminded him to pick up my nerve pills as they are due in 48hrs. He returned home to tell me the pharmacist at Mullaney's printed out a few of my monthly refills showing I always pick up meds 48hrs prior to fill date, he told my husband I should have an "accumulated amount " still left. He went on to say how my nerve pill is a controlled medication, my husband took it as he was suggesting I abuse my medication like a drug addict. I was upset to say the least, of my 4 medications my nerve pill is an anti anxiety medication, my mother is battling Cancer and I have two teen daughters as well as my own medical problems. I called the pharmacist directly just to be cut off by the woman who answered and put on hold for that specific pharmacist. I asked him in a concerned and polite voice if everything is okay? My insurance won't pay for my medication any earlier than 48hrs before due and he explained the controlled substance to me as well, his voice was very antagonizing and when I explained some months they do last longer and some they don't. It's a anxiety pill after all, he laughed and said he is sure I know exactly how many I have left . I was taken aback by these accusations so I politely ended our conversation. I immediately called both my Dr as well as my insurance and both of them said Ohio has very strict laws on nerve pills and if they are too early or misused the computer won't allow them to be dispensed, it would take an over ride by the pharmacist, my medication went through just fine, I always pick up all our meds 48hrs before due this time of year as well as keep the house stocked with food due to bad roads in the winter. It's sad this day and age , a pharmacist will go as far as embarrassing a customer over picking up medication 48hrs early to prevent any mishaps, as a mother you learn not to wait until the last minute to get things done. I was left offended and considering going back to the big chain pharmacy where for ten years we never had any problems. I do want to add, before this experience with that specific pharmacist, the other gentleman who I personally dealt with was always very nice and I didn't feel judged or accused at all. Our stray cat who adopted us, got hurt outside and I was able to get advice for wrapping his leg and purchase the wrap I needed while waiting on our meds. I enjoyed this pharmacy a lot prior to this experience, but after the way my husband and I felt treated over my nerve pills. We are just not comfortable going there anymore. :-(

Told me 20 mins for a prescription fill up, came back in 37 minutes and went to pick up, and they…read moresaid 20 minutes. I went out to buy an ice cream cake in the first 20 minutes, I'm not about to have it melt over lies about where my pills are at. I asked if they could send the script to the house, and was told no. Great job on your first review guys. What a waste. If it's an hour, tell me it's an hour. Rick, the store manager, came to my assistance and help figure us out. They had a new pharmacist who put my order in for the next day instead of right there. Thanks for squared me away Rick! You can turn a one star experience into a five-star experience in less than five minutes. That's impressive. I look forward to future business together.

This is a wonderful independent and locally owned pharmacy!…read more I started coming here because the eye drops I require are very expensive... but their manufacturer offers a significant discount at independent pharmacies! From the start these guys have been super helpful and friendly! Most recently, I stopped in to drop off a new paper prescription, expecting to wait or be told to come back. When the pharmacist heard me say I wanted to check to see if I needed a new discount card, he stopped what he was doing and came over to run the script through to check for me! It was indeed expired, so he looked up a new one for me on the spot! I then figured id need to come back to pick it up but he said he'd fill it now! Unfortunately he realized it was something they needed to order, but their orders always arrive next day! I continue to be impressed by their level of customer service! The place itself isnt super big, but there are several chairs if you need to wait, along with a small selection of items youd find at a pharmacy for purchase. There is even a greeting card section!

We love this Batavia Community Pharmacy we dont even have to call in our refills they call us when…read moreit is time to refill and let us know they are ready. The people that work there are very nice and remember us most of the time when we go in. I tell all my friends to go there.

Always helpful and nice with my getting medicine from them for several years now and like how close…read moreit is to me.

I have been using Ruwe for more than 2 years as I care for my elderly mother who is living in a…read morecare center. Ruwe delivers her meds and is always on time and in urgent situations always works with me to get prescriptions ASAP. They are knowledgeable, professional and kind. So grateful I found them.

Hills continues to be a pharmacy of amazing quality. Here you will receive a much higher quality of…read moreservice than at any other pharmacy. The staff is wonderful from tech right up to pharmacists! My experience with them is solely limited to animal medications, but they will bend over backwards to make it easy to medicate. They can make whatever drug into liquid (any flavor from chicken, to fish or beef), capsule, and even transdermal gel (placed inside ear flap) if you can't pill your pet. All of this is done with a quick turnaround time and at reasonable cost! Most recently I had acquired some powder from my Vet specialist that I was to mix with my dogs food. Yeah no, too bitter no matter what I hid it in. These guys helped me pick out the right size empty capsule and gave me tips on how to easily fill it! The capsules were reasonably priced and they got them ready right away!

I have been a patient here for several years. I found them while living in Ohio and looking for a…read morecompounding pharmacy for Female Hormone replacement medication. I have accepted the way they do business because it is different than regular drug stores or box stores with a pharmacy. The cost is always different and not always covered by insurance. So doing your homework for the best prices is necessary. Hills Pharmacy does not have the kindest most professional staff and to me need some training in this area. The pharmacy to me charges way too much for the compounding medications with no exceptions for Seniors. I am out $879.94 because they have overcharged me for these medications. I changed pharmacies because of the bad attitude of the employees and have found they have been scamming me all this money slowly on a monthly basis. I am a 72 year old on Social Security. My insurance does not cover this prescription so I thought this pharmacy would be more understanding and give a fair price. They were not and I have found out that I was SCAMMED by these people is disturbing and makes me mad that Seniors are taken advantage of. $879.94 is a lot of money and not something I can just give up. I am sending this notice so that others who find themselves in this situation will be careful with who you deal with and make sure you are getting a fair price. These are just the figures from receipts I have and does not include taxes or shipping. So we are sure the amount scammed is $2,000.00.