This is a wonderful independent and locally owned pharmacy!…read more I started coming here because the eye drops I require are very expensive... but their manufacturer offers a significant discount at independent pharmacies! From the start these guys have been super helpful and friendly! Most recently, I stopped in to drop off a new paper prescription, expecting to wait or be told to come back. When the pharmacist heard me say I wanted to check to see if I needed a new discount card, he stopped what he was doing and came over to run the script through to check for me! It was indeed expired, so he looked up a new one for me on the spot! I then figured id need to come back to pick it up but he said he'd fill it now! Unfortunately he realized it was something they needed to order, but their orders always arrive next day! I continue to be impressed by their level of customer service! The place itself isnt super big, but there are several chairs if you need to wait, along with a small selection of items youd find at a pharmacy for purchase. There is even a greeting card section!

We love this Batavia Community Pharmacy we dont even have to call in our refills they call us when…read moreit is time to refill and let us know they are ready. The people that work there are very nice and remember us most of the time when we go in. I tell all my friends to go there.

Clean, affordable, and friendly staff! I usually don't come here for prescriptions but needed…read moretubing and mouth piece for my nebulizer due to my asthma being difficult lately. I called ahead, the staff was very friendly/accommodating, and was able to price the medical equipment very quickly for me. I was grateful for how inexpensive the equipment was that I needed and appreciated how very nice the store was kept. They had a wide variety of medical equipment; beds, walkers, lift devices, and more. They also were a full pharmacy with many over the counter meds and first aid supplies. Overall, I was very impressed with this local hometown "mom and pop" pharmacy and will likely return again. Thank you for the great customer services and providing me we a good pharmacy experience! Also, 20% for checking in if you are with yelp!

I am 73 and live in the Dayton, OH area. I ordered a refill of medication that was to be kept…read morefrozen from Nie's Pharmacy 11745 Madison PikeIndependence, KY 41051 on Jan 14, 2025 and it was shipped by FedEx on Jan 15 in a box labeled Time Sensitive. I received an email from FedEx saying that it would be delivered on Jan 16, but it was not delivered until Jan 18 at 4:55 pm. There had been no adverse weather during this time and no reason for delivery delays. I refused delivery of this medication because it had not been delivered as indicated and I was told by the FedEx driver that it had been here for 2 days in a warm warehouse before finally being delivered. I showed the driver that the box was labeled Time Sensitive and told him that it was to be kept frozen. I told the FedEx driver that I felt that the medication was now compromised so he marked the box as Damaged and Return to Sender. Nie's Pharmacy called me on Monday, Jan 20 at 9:41 am and left a message to call them back. I called them back at 11:37 am and the employee said that they had received my returned package. It took 4 days to be delivered to me, but Nie's Pharmacy received it back in just over a day. I explained to the employee in detail why I had refused delivery of this package containing medication; that it took 4 days to be delivered to me from 60 miles away and that the medication was here at the local FedEx warehouse and sat there for 2 days in a warm warehouse before finally being delivered. The employee stated "We have had a lot of complaints about deliveries from FedEx." I told the employee that I wanted my money, $150.85, refunded and she said that she would talk to the pharmacist, Jack Nie, the owner of Nie's Pharmacy. I then received a call from Nie's Pharmacy at 11:49 am and the employee stated that Nie's Pharmacy was refusing to refund my money because they opened the package and that the temperature strip inside the box indicated that the medication was still within an acceptable range, even though it had been unthawed due to FedEx's failure to deliver this in a Time Sensitive manner. I told the employee that at no time did I ever receive any instructions from Nie's Pharmacy to open the box if it was delayed in shipping to check and see if the medication was still good. No communication was ever received via email, attached to the outside of the box, or on their website https://www.niespharmacy.com about what to do in a situation like this, nor could I call Nie's Pharmacy on Saturday when my package was finally delivered at 4:55 pm because they close on Saturday at 1 pm and are closed on Sunday. Nie's Pharmacy does not have any return policy of any kind on their website and this business is NOT BBB Accredited. The Nie's Pharmacy employee went on to say that I could come and pick up the medication (to an out of state location 60 miles away) or they could reship the same medication that I had just returned via FedEx (a medication that was now unthawed and 6 days old and using FedEx, the same shipping service that had proven to be terrible). I told the employee that either choice was unacceptable and that I was going to dispute the charge with my credit card company and that they [Nie's] had terrible customer service. Her only response was "That's fine". I was fully justified in refusing delivery of this medication due to FedEx's failure to deliver it in a Time Sensitive manner when there were no adverse weather conditions that would have delayed the delivery and the fact that Nie's Pharmacy never provided any instructions about Time Sensitive delivery of medications and what to check for in the case of shipping delays. I was fully justified in thinking that this medication had been compromised and that's why I returned it. I have had other problems with FedEx deliveries from Nie's Pharmacy and I will not do business with Nie's Pharmacy in the future due to their shipping service, that they have acknowledged having problems with, and their terrible customer service for the elderly.

BEST PHARMACY AROUND! Awesome attitude from Doug at the front checkout counter. He's always a great…read morepersonality to run into during the day! No matter the weather, you can always count on him to make you smile with a joke or just his warm demeanor which is so important when dealing with people when they're sick & not feeling well. Kim is an excellent pharmacist, always willing to answer any questions and help you get what you need from your DR in the case that forget to "check all the boxes." She even remembers to order my husband's one medication that has to be special ordered a week prior to pick up. These employees give a personalized experience. Along with personality and professionalism!

Best of the best. Left several pharmacies, including krogers, Blanks will always have my…read morebusiness. Caring, knowledgeable staff, no hassles. Great service. They always have a dog treat for our service dog. A huge thumbs up!

Always helpful and nice with my getting medicine from them for several years now and like how close…read moreit is to me.

I have been using Ruwe for more than 2 years as I care for my elderly mother who is living in a…read morecare center. Ruwe delivers her meds and is always on time and in urgent situations always works with me to get prescriptions ASAP. They are knowledgeable, professional and kind. So grateful I found them.

Told me 20 mins for a prescription fill up, came back in 37 minutes and went to pick up, and they…read moresaid 20 minutes. I went out to buy an ice cream cake in the first 20 minutes, I'm not about to have it melt over lies about where my pills are at. I asked if they could send the script to the house, and was told no. Great job on your first review guys. What a waste. If it's an hour, tell me it's an hour. Rick, the store manager, came to my assistance and help figure us out. They had a new pharmacist who put my order in for the next day instead of right there. Thanks for squared me away Rick! You can turn a one star experience into a five-star experience in less than five minutes. That's impressive. I look forward to future business together.

They compound my dog's (Watson) meds and I live 4 hours away. Always great to call and know my…read morerefills are quick and handled correctly. Staff is friendly.

They always go above and beyond fir their customers. Myself and my family have used them for over…read more40 years and ive never had not even one problem. They are a big part of my healthcare needs in every way. Im grateful to have such a caring pharmacy because i take alot if medications for my heart, lungs and stomach issues.

Cherokee Drug is friendly and a great alternative to the W, which has had staffing issues and long…read morelines. Support your locally owned pharmacies!

Would leave less than 1 star if I could. This merchant does not want to do anything to try and help…read morepeople with special needs. Had a lot of paperwork from the Dr. to support the need for Compression Garment but they were not willing to help with Medicare/Medicaid. Choose another pharmacy that is willing to be helpful. They don't want to bother to put out any effort at all. Ann B

kenneith was amazing ! customer service was great. he fixed my chair and was very quick and…read morerespectful.