This is a supercenter Kroger. It's HUGE compared to the one on 2nd. There is a juice bar, Starbucks, and bistro inside. Reminds me of a Whole Foods! They also had a whole side dedicated to just alcohol. The BF was super happy about that. Bakers and cooks will have a blast in the bulk section. Wish they had a bigger selection of herbs and spices though!! read more

This review is of the bistro at kroger. This is my 4th time here, the first 3 time were great. But that was some time ago, over a year ago. I was finally able to stop in again when they were open today. And I have to say it was not fully enjoiyable. I ordered the pulled pork sandwich with baked bean and added the Broccoli cauliflower and carrots. The poll pork sandwich tasted like water had very little flavor in that only came from the barbecue sauce what little the lady poured on. The broccoli California and carrots also had no flavor. They tasted like they had been sitting in that water all day. To bake beans were as always before awesome. The sandwich and vegetables by no means whatsoever were worth $6.49. And on a side note I forgot to show my kroger card so I got charge full price for the drinks I bought also instead of the sale price. read more

This review is in regards to a situation I've been having with one particular employee that's been going on for several weeks. The employee in question's name tag read Joe and he works in the seafood department. My experience with Joe actually started several weeks ago, my first encounter went something like this: I approach the counter and ask for a piece of salmon, I indicate that I would like the piece to be 6" long, he smirks at me and says, "sorry, I left my tape measure at home." I'm taken aback by the comment and the condensing attitude, but then hold up my hands to indicate, "the portion should be about this big (I hold my fingers 6 inches apart.)" He cuts the portion, wraps it and I leave. Next week, I approach the counter, I see it's the same guy, Joe. I check out the salmon and see that there are some portions that are bright orange and fresh looking, some of the portions are brownish and dry looking. I indicate that I would like a piece cut from the fresher, bright orange piece. His impolite response is that, "all of these pieces came out of the same box, they are all the same." I reply, "just the same, I'd like my portion cut from the brighter piece." His response, "They are all the same...okay, you tell me...which one is the "brighter piece"?" (read smug attitude here) I indicated which one I wanted. His mood was condescending and rude, shaking his head and talking down to me. I again indicated with my fingers that I wanted a 6" piece. He cut my piece, wrapped it and I left. Today I ran into Joe again. Once more, I indicated with my fingers that I wanted a 6" portion, because I know, "he left his tape measure at home." He flat out told me, "I can't do that, you have to tell me how much you want in weight." I'm flabbergasted, I ask him why? He proceeds to make some random argument that they are thin at one end and thicker at the other. At this point I'm like...You can't just cut 6 inches of fish off for me?? His reply, no I can't do that, you have to give me a weight, I'm speechless. I say well maybe it weighs 1/2 a pound, so he cuts 1/2 a pound and it's 2" less than I need and I tell him so. I need 6 inches of salmon, that's too short. He then says with attitude, well maybe you need 3/4 of a pound?? At this point, I'm just like, okay what ever, just give me the fish. I say to him, "everyone else that works here would just cut 6 inches of filet for me, his response, "no, no they wouldn't". Excuse me, but this guy, Joe, did just that same thing for me the week before and the week before that! Not to mention all the nice boys that work there, have always done that for me before. Joe, telling me that I must give him a weight, other wise I wont cut it for you is ridiculous and makes absolutely no sense. I really feel discriminated against, maybe because I am an alternative looking person. I have a shaved head, piercings and such. I only say this because, I have waited in line and have seen him be polite and cheerful to everyone but me. And before anyone pegs me for one of those beastly creatures that most absolutely have to have their way, I am not. I have worked in retail service for 25+ years, I know what it's like, I go out of my way to be polite, pleasant and cheerful towards the people that serve me, smiles and please and thank you sir and I appreciate your help. I have not given this man one reason to lash out at me. It's just a ridiculous situation. It makes no sense, I need 6 inches of salmon filet, I don't know how much it weighs and it makes no difference if I did, he doesn't use the weight to measure and cut it. They cut the fish and then put it on the scale. If I need 6 inches of fish then cut 6 inches and put it on the scale, wrap it and I'm out of your hair. Sheesh... read more

PLEASE GET MORE CASHIERS AND STOP WITH THE SELF-CHECKOUT. I used to go here all the time. Now, I usually skip it, because there are never enough cashiers. Self-checkout is a huge pain, and only worthwhile if I have just a few items. There are hardly every any cashiers, because the store seems to be trying to save money by forcing the customers to use self-checkout. It's only worth waiting in line for a human cashier if I have time to do big trip and to wait in line, which is nearly never. I like the prices, I like the products, the staff that hasn't been replaced by computers is pretty good. GET RID OF THE SELF-CHECKOUT and I will be back much more often. read more

One of the nicest Kroger I've ever visited. Friendly staff, clean, great selections, wonderful produces and meats. I'd compare this Kroger to a smaller Whole Foods. Definitely the best Kroger in town. read more

Woah! This Kroger is huge! I found they had a decent selection of everything. The liquor prices were very good. Some of the cashiers...not friendly at all. read more

How a ginormous corporate store like this is so frequently out of basic staples -- lemons today, limes a few weeks ago, whipping cream, other milk product shelves are bare on a regular basis -- is just beyond me. They usually blame "the warehouse." "Didn't come in on the truck." Whatever. What sort of idiots are in charge of their supply chain? read more

A pretty awesome grocery store for a little town like Bloomington! Plenty of choices. Can have customized meat cutlets. Cons: 1, sometimes vegetables are not as fresh, could come in and have empty shelves; 2, cannot trust the quality of the small home electrics, once bought a blender leaking, returned immediately. read more

This store refuses to have check outs staffed with employees. They are trying to force everyone to use self checkouts!! Go somewhere else where the store might care a little bit more about their customers!! read more

Kroger on steroids: huge deli and prepared foods section, wine/beer and basic liquors, separate organic/natural foods section with its own coolers and freezers, several aisles of housewares, full drugstore/pharmacy. Prices are average, and you can get some good deals if you shop their sales. For one-stop shopping, this is a good option. The selection is pretty broad, though for such a gargantuan store there are some strange gaps (e.g., they don't carry medium-sized trash bags). I don't shop here often, because: -It's huge, which means that shopping here takes a LOT of time, and it can be hard to find what you want. Is the Kashi cereal in with the organic foods, or is it all the way at the other end of the store with the normal cereal? Looking for cheese? There are about six different places you may have to check before you find the kind you want. Don't ask an employee, because they don't know. You have to trek around on your own. This can get tedious. -The parking lot is always full, so I always have to park all the way over in front of Hobby Lobby. I know, first world problems....but still. This is not convenient when it's raining. -Kroger has some bizarre credit card system that refuses my credit card -- my reward-card that I use to buy everything everywhere, with no trouble at any other store but Kroger.. Here's how it works: I try to pay, and the card reader fails. The cashier then wraps my card in a plastic bag (???) and cashier and then manager try to swipe it three or four times. Then they try another register, with and without the plastic bag trick. Then they try the customer service register. Nothing works. They ask me to pay some other way. I ask them to just type in the number, but they say they are forbidden to do that. In the past I've given in and paid cash instead, but last time I just said "forget it! If you can't take my payment, I'll go buy my groceries across the street." So, not my first choice, but I can see why others might like it. read more

Wish we had a Kroger. It is awesome. Love it love it love it and Chef Darren is awesome. he was so helpful and went out of his way to help me keep my order cold and fresh even though I live three hours away. read more

We had the awesome team at Kroger cater our Independence Day party for 26 yesterday. From start to finish they made the process easy peasy and our guests felt truly spoiled! The ever delightful Liz, from Murray's, was our main contact. She couldn't possibly have been more professional, helpful and kind. She personally attended to every detail to make sure it was perfect, and even called 15 minutes into the event to see if we needed anything! She and her team catered everything we needed from yummy food to flowers. We placed the order, they assembled everything, and we picked up. Simple! We had not a care in the world which allowed us to enjoy our own party. Beautiful, fresh, delicious food from a custom cheese platter, carved watermelon fruit salad, fresh deli salads to gourmet burgers and buns. Special shout out to Chef Ron, Michelle and Mechell. We highly recommend catering by Kroger, and will most certainly employ them for our future events. Thank you so much for making our event wonderful! read more

Just after midnight I went in the Kroger at 1175 S College Mall Rd, Bloomington, IN 47401. I had a cart full of groceries and was told after midnight they only allow self-check out no matter how big the order. I ask if the attendant of the self-check out could ring me up or someone open a register. She said no that is their policy all the time. The lady behind me had a lager cart and just walked out. (I'm sure both of our carts items added up to at least two employees salary for a week.) Because of winter weather I took the burden on to check myself out. The bagging area could not contain my bagged items and I had to clear it 3 times. Each time I removed a bag the weight sensor sent an alert that the attendant had to clear multiple times. This store is union and I feel that at least one person should be available for big orders and disabled people. I doubt they would just be standing around and a need is there. This is the largest Kroger in Bloomington and yet every other Kroger that is smaller in the same town offers one cashier. I will never shop there again which is the only way to make a difference. An apology from the company with no changes made is not sufficient. I will also take my prescription sales away too. I surely will decrease around $2000 a month in sales from this company. I am satisfied. We will see if they change their ways but I will not hold my breath. read more

Kroger sucks. Get with the century and allow me to pay for thanksgiving meals online for my sister in Indiana. Also don't transfer me 3 times and leave me on a never-ending hold if there is absolutely no way to pay over the phone. Glad that you guys changed your policy on taking payments over the phone after years of ordering meals. read more