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    Kristal's Paws and Cuddles

    5.0 (2 reviews)
    Open 8:00 am - 9:30 pm
    Updated 2 weeks ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Kristal's Paws and Cuddles

    Dog walking

    Pet sitting

    In-home pet sitting

    Kristal's Paws and Cuddles Photos

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    6 months ago

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    Kristal C.

    Helpful 1
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    2 years ago

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    Ask the Community - Kristal's Paws and Cuddles

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    The Laid Back Cat

    The Laid Back Cat

    (6 reviews)

    Our Misu girl received so much love while she was here over the holidays! From the beginning when…read morewe first met Crystal and Ms. Doreen, we could tell they were real cat ladies. We just moved into Durham a few months ago and didn't realize most owners had their cats reserved 3-4 months in advance before the holidays for the usual tall rooms. My husband and I were desperate due to flight plans (& we wanted a cat only kennel) and they squeezed our 9 month kitten into their lobby 1 month before. They made her (and us) feel such a VIC (very important cat)/VIP, we were so grateful she ended up as being their last minute office cat for the 7 days we were gone. They were very meticulous to make sure the doors were locked if she was outside of her kennel. Misu girl was so spoiled, received so many head pets (with bonus daily pics and/or videos), and we absolutely would not hesitate to bring her back to the Laid Back Cat next time we need to go out of town. They really treat your cat as if it was their own family member. Oh yeah, she loves the fuzzy white ball they gifted her for Christmas! THANK YOU!! /// FYI Crystal & Ms. Doreen do live on a separate building on the same property (which is awesome) & calling is the best mode of communication if you need to reach them.

    Absolutely incredible retreat for your feline. The Owners, Crystal and Doreen, truly love cats and…read moreyour cat(s) will be loved on and tended to while in their expert care. Each suite offers a safe, clean and view of the woods and wildlife to keep your kitty entertained. So much care and thought goes into this facility to make it the next best thing to home.

    Ultimate Canine Care

    Ultimate Canine Care

    (13 reviews)

    My dog had a good stay with them and will be going back. The price was reasonable. Will be going…read moreback soon.

    This place used to be wonderful but it seems the new management has really changed - unfortunately…read morein the wrong direction. It's sad to see this happen because the folks who work there really are excellent! We boarded two dogs and when we picked them up it seems the rate has effectively doubled. That was unexpected. We boarded the same two dogs for the same period of time in April and it was $380. This time it was $794. To add insult to injury, the person at the desk billed us twice. Clerical errors happen, but it's how we respond to them that matter and in my case getting help in the form of a refund has been a colossal headache. They advised us not to worry as it would be refunded. It's now three days later and no refund. Our account has been overdrawn and we've been told to "just wait" for a refund. After being billed an extra $800 leading to an account overdraw, "just wait" is an unacceptable resolution. I run a small business. If we overcharged a customer to the tune of $800 and overdrawing their account, one of my guys would be in a truck heading to that person's house with a check and an apology. Been coming here for years - sadly will be taking business elsewhere going forward. To me it's quite telling that all the recent reviews are one star. Sad to see and it pains me to contribute to that.

    Kristal's Paws and Cuddles - pet_sitting - Updated May 2026

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