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    Paws & Claws Pet Sitting

    5.0 (1 review)
    Open Open 24 hours

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    Services - Paws & Claws Pet Sitting

    Dog walking

    Pet sitting

    In-home pet sitting

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    9 months ago

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    Kaitlyn L.

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    Town 'N' Country Animal Hospital - Town 'N' Country Animal Hosp. 204 South Gurney Street Burlington, NC  27215 (336) 227-9979

    Town 'N' Country Animal Hospital

    (32 reviews)

    Super nice staff. Took care of my Pazzo as if he was a little prince. Everything pain free. And…read moresuper informative. An excellent place for the pets.

    Not a very welcoming office. The vet herself was decent. She did a follow up call. However, didn't…read moreeven know if my cat was a male or female. Unfortunately, the receptionists don't treat the fur families as 'valued customers'. They're not at all pleasant, professional, or even customer service related. Seems like they don't even want to be there. The one vet tech I spoke to was helpful and nice. I just started going to this office and didn't get the impression that they cared about having us there. I have five cats, and was in the market for a new veterinary office. Sadly, this won't be it. Not to mention that they're slightly overpriced. They're the only vet in the area that I know of that does lion cuts for cats, and they did a TERRIBLE job. For a cost of $75, my cat should have looked like a professional groomer did it, not a beginner. No uniformity, and I can tell the job was rushed. I could see the lines of demarcation from each pass of the electric clippers. Her coat was completely uneven, and it looked like they changed the clipper depth several times. I asked ahead of time for them to take before and after pictures. I was assured that would happen, but it didn't. I barely got an apology for that. I walked in and the gals were on the phone. None of them bothered to look up and acknowledge my presence. I stood at the counter for a few minutes, before someone looked at me with a glare. Granted, you're on the phone, but a professional/polite smile acknowledging you're there is in order. Very disappointing experience. I'll be having my new vet call for a records transfer.

    Paws & Claws Pet Sitting - pet_sitting - Updated May 2026

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