Gonzalo at the driver thru gave me good customer service always a good day to get donuts when the worker is nice !

There food was good especially there donuts. There service was good but the person who was giving us our donuts was cinda mean. The ambiance was cool because we got to see the donuts being made which is cool. But the 1 thing that sucked was that everything was not titled right. read more

I wanted fresh hot doughnuts, I told myself drive on if the lights not in. The light was on! I drive through, specifically asked at the window that's the light for fresh hot doughnuts, right? Yes, there are two lights. Tell me why I got handed a cold box of doughnuts then?!?!? Why even have the light on if you aren't serving the hot ones? I hate to be the person to give food back, so now I am just deterred from returning. read more

Update Update! Ok well it is a very loud place for people with sensory issues but does not affect taste one bit! This is family friendly but not so sensory friendly! Restrooms are locked! But clerk will let you in if you are paying customer. I am a snob about restrooms being clean. It is better to go to restroom before coming. Donuts are incredibly good and there is always new ones to try. I came today to take my son for an afterschool snack. It was his day to shine plus I had my teeth polished today and did not want to ruin my newly shine teeth. But my baby is happy! We bought one and he got one free. read more

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Donuts are a big "guilty pleasure" of mine and not something I have all the time. Tried to order on the mobile app but all the donuts were showing "UNAVAILABLE." I should have taken that news and went somewhere else. Decided to drive to the location and order and dine INSIDE. Unfortunately the doors were locked and a sign apologized and said drive through only was available. AGAIN I should have take that as a sign and gone somewhere else but I went through the driveway. Ordered 3 donuts and they did not task fresh, tasted like they were a day old. Definitely not worth the calories and carbs! read more

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Came here early for my free three donuts for St.Patty's weekend. Luckily I was wearing a mint green flannel because you don't get the free three without them. This place actually managed to drop a star from the last time I was here. They really need to clean the window next to the donut assembly line. You can tell that the oil has been there so long that the grease is caked on. Please, one of these nights just take a soft brush and scrub down the windows with water and Dawn. Then rinse. Scrub some more when you see the grease you missed, then rinse again, and squeegee. That window is half the reason people come so please, one of you managers, take ownership and clean that window right. read more

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Soooo a dozen assorted donuts are now $40? Every donut except sprinkle donuts are $.60 extra on top of the higher cost for the dozen. Doesn't make ANY sense. It's also disgusting that every employee has rotten and missing front teeth and can't answer simple questions about the donuts. It should smell sweet in there, not like decay and halitosis. Hard pass. Go to legendary...donuts are way better, twice as big, nice employees, and $10 cheaper. read more

It isn't often you leave a good review for a donut place but I have to give this #KamalaKnewJoeWasThrough in Tacoma kudos. I ordered a custom dozen and got exactly what I ordered. The only hitch was some old guy that slipped in ahead of me to complain about something in his order but didn't want any replacement. Why waste everyone's time for nothing? The staff was courteous and eventually got him moving along. The coolest part of my order is the donuts are still fresh and tasty several days later. Grocery store donuts would have been stale the next day but the KKs were holding strong days later. Definitely worth the premium. Great donuts and friendly staff. read more

For one getting into the parking lot was damn near impossible because of the lack of room on the road and traffic from the mall and then when we went to the drive-through to order on the speaker, the screen wasn't even working and it had a Windows 10 homepage open We ordered our food. It was heavily overpriced 37$ for a dozen and a large iced caramel vanilla latte that looks about 8 ounces. I'd be be fine if it wasnt almost 1$ a oz that only took me three sips of the thing to finish it. They ran out of the very berry donuts And as a replacement I asked for strawberry filled donuts. They tried saying they didn't have them, they did then we got to the front of the drive-through and had to explain to them that's what we wanted so they replaced them and then after all that, we struggled to open the box and after we open the box we come to find out The bear donuts look nothing like the ad and the other seasonal donut just looks like a classic with whipped cream on it everything is overpriced for no given reason and looks genuinely like shit, as a established business the product should be held to a certain standard and this is most definitely not it... I don't think I'll be buying from them again I wish I could give no stars read more

Krispy Kreme - What was shown on the add - Donuts Near Me - Tacoma, Washington

They never seem to have any variety no matter what time you come through. It's basically you get basic glaze or nothing at all anymore. Not really worth the trip. read more

This store is always efficient, has friendly staff, and even offers sample donuts on occasion! I have never had any issues or complaints about this Krispy Kreme location. Keep up the good work! read more

Love Krispy Kreme, love the Halloween Ghostbusters collaboration. A little sad they were out of one of the donuts AND the slimer drink. That's the only reason they got a 4. Because the service is always quick the atmosphere inviting, and the donuts fresh read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

I have always been a big fan of Krispy Kreme, especially for their doughnut holes, and original and chocolate glazed donuts! This location has a drive-through which is convenient. I got the mini donut box, which was the perfect sharing size for a party of 3-4 other people. Overall, the service was quick and the staff assisting us were helpful. read more

Krispy Kreme - Donuts - Donuts Near Me - Tacoma, Washington

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Kind of annoyed. Placed an online order for donuts. The order went through and we were on our way When we arrived at the window, our order was not ready. In fact they were out of the donut dots. If they had filled the order in a timely manner, most likely they would have had them for our order. Then to top it off, one of the filled donuts was not filled. Thanks for nothing. read more

Very disappointing selection. No french crullers, nothing custard filled. Tried the chocolate truffle: way too sweet, like a mouthful of sugar mush. I won't be back. However did they get so famous? read more

Krispy Kreme is one of those places that, when brand new, was so packed you could hardly get in. Now, it attracts people about like any other doughnut shop. And for good reason, as their doughnuts in general aren't remarkable...except...the good old plain glazed donuts, the ones that got customers to flock to the store originally. OMG get them when they are warm. They're so good it's a wonder they're not illegal. I think these are made the old fashioned way, fried in real animal oil, not seed oil or baked or however they usually are made. Why can't they make all their doughnuts like that? read more

They give military discount which is awesome, would be nice if all there donuts were freshly made not just the glazed ones. They also offer hot and cold coffee which is great. There cold coffee cup sizes are a bit confusing at least for me anyways there small is not much different from a medium and a medium isn't much different from a large read more

Krispy Kreme - Cinnamon Swirl Donut Yum! - Donuts Near Me - Tacoma, Washington

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This is the closest Krispy Kreme so I normally order from here. Good donuts.. but they're not really friendly lol. Every time I come, they always look upset even when it's not busy. Last time I went, I ordered online for pickup. When I arrived 30 min later after ordering, they didn't have it made because they were out of some of the flavors. Fortunately they did let me pick the donuts that usually cost extra to substitute the ones they didn't have. The purple heart donut was wayyyy too sweet. I like the chocolate heart with sunflower and original donut the most. read more

Krispy Kreme - Valentine donuts - Donuts Near Me - Tacoma, Washington

Terrible drive through service. Was super rude & rushy & wasn't giving me a minute to look over their menu.

Wasn't sure what I was getting, ended up getting a dozen original glazed. Customer service from Matthew was superb! Answered pretty much all the questions I had and upselled me into getting a vanilla latte on ice that I enjoyed. This visit was way better experience than my last! read more

Krispy Kreme - Front entrance - Donuts Near Me - Tacoma, Washington

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Consistently runs out of donuts other than the normal glazed ones and refuse to make more. I'd be fine with it if they had more than a single flavor regularly available. read more

My sister and I went through the drive thru to order a half dozen box of the Total Solar Eclipse Doughnuts. It was very quick and easy transaction! I would recommend going through the drive thru if you know exactly what you plan to get, and the line isn't long. Even if the line is long, they work pretty fast. Our donuts were very secured in the box, I almost couldn't open the box. read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

Great place to get consistently good donuts. We walked in and were able to select the donuts we wanted. On St. Patrick's day, we stopped by for a quick treat, 2 dozen donuts - one dozen of the glazed donuts and 6 chocolate and 6 maple donuts. In honor of St. Patrick's day, the donuts were green and the box was designed with a rainbow. Quick service considering the long line in the drive-thru window and families in the shop. Inside of Krispy Kreme was open with lots of tables and chairs. read more

Krispy Kreme - 6 maple and 6 chocolate donuts. - Donuts Near Me - Tacoma, Washington

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This location never ever makes enough limited time seasonal donuts. Constantly runs out! Then if you try to order a day ahead online it still says a majority of the non basic donut flavors, including all the seasonal flavors, are out of stock. This store location needs better management. Terribly ran store! Again today unable to order any good donuts online. Only Snoopy available. Went in in person and they still had none made of the other seasonal option by 10:30am. The General manager of this location needs to be replaced or maybe the Regional or District Manager needs to know what is happening at this location. read more

I am surprised to see low rating of this Krispy Kreme store. This is not my usual donut place, but my son was participating a hockey camp at Tacoma Twin Rinks and requested some donuts from Krispy Kreme. The closest store was this store. It was a stand alone store at the Tacoma Mall. There was plenty of parking space. The staff was very friendly and patient. I was trying to use a gift card that could be used in multiple stores. I thought I could just redeem it at the participating store. When I tried to use it, I learned that I had to send the fund to the store I wanted to use before the purchase. The staff was so patient with me to let me transfer the fund and then allowed me to go back in line to pay for my donuts. There was a long line waiting at that time, so I really appreciate the patience. I didn't eat in store, but from what I had seen, it was clean inside the store. While there was a long waiting line for donuts, it wasn't too noisy. The donuts tasted great, just like other Krispy Kreme stores. I don't understand why they got a low rating on Yelp, but I would definitely come again if I am in the area. read more

My order was wrong! I drove 30minutes to get there SHOULD'VE WENT TO HAPPY DONUTS IN PUYALLUP INSTEAD! I Fd up! I placed an order for 2 dozen glaze and 1 assorted, I had asked for a bag and I couldn't see her bagging it. I paid for the donuts, I knew there was a special for glaze dozen: Buy 1 get 1 for $9.99. She offered my receipt and napkins I said yes, and she hands me the GIANT ASS bag which barely fit through my window. I turned back to say thank you after placing my bag in the passenger seat, she had already closed her window. RUDE! She had a strong RBF and personally it doesn't cost her anything to be pleasant for a moment for my transaction. I needed a bag so my daughter can carry it for her Jr high banquet which consists of a lot of preteens and teens. I get home and I open the bag, only 2 boxes! And the incorrect receipt! I saw a bunch of boxes stacked next to her at the window so imagined 3 of those were mine. Apparently not. They were blasting JLO- love don't cost a thing, so maybe if they weren't acting like they worked at a bar in the 2000's she would've heard me! It was LOUD! I hate to disappoint my kid, so this a 2 thumbs down from me! Tacoma get your ish together! Your customer service SUCKS! read more

Super nice manager and employees. We had a large order for a wedding and the manager went above and beyond helping me place the order and pay for it. When I arrived, he even helped me carry all of my boxes of donuts out to my car. The donuts, of course, were a hit. Who doesn't love a Krispy Kreme donut? read more

Krispy Kreme - Such cute packaging for different events. - Donuts Near Me - Tacoma, Washington

Very disappointed... We haven't been here in 3 years and the donuts are half the original size - see photos. NOTE: My hands are not big, and neither are the saucers. read more

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Always yummy. Service was fast at both of my recent visits. The banana cream pudding donut was AMAZINGGG!

Used the drive thru. Staff was nice but you need to point out if there are specials--they forgot to discount my free O'riginals St Patrick's donuts. The donuts are 5 stars. Hot and soft. Can't beat them. read more

This Krispy Kreme is a little slow they didn't have the doors open at 6 o'clock. They only had one person working the drive-through and their counter. Customer service sucked. read more

If i Could give zero stars I would I'm disgusted And embarrassed to have spent so much money there and gotten nothing good donuts are warm what the fuck bleep that out****** No Maplefield anything nope no glazed filled anything to the kid at the counter acted like they never had that bs I spent 19 bucks to get a box full of non-anything I wanted because I wanted warm donuts I want sprinkled vanilla frosted donuts I wanted glazed filled donuts out here never again guess I gotta go to my local Safeway Which yet still won't be warm also got a new kit to get the old Krispy Kreme experience read more

Krispy Kreme - Thats how far into donut i had to go for any filling i feel gipped - Donuts Near Me - Tacoma, Washington

I've always loved this place...u eat one ...then two...then three and I'm like did I just eat that many so quick lol they are sooo good when they come out fresh and hot read more

Not bad, not great. But the donuts are very fluffy. Drive up service was quick but the sign was very hard to read.

I love kripsy cream it melts in my mouth so good I ate the whole box live love kripsy cream read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

This place is dirty. The coffee was rancid snd very old. And they were out of napkins. How can you run out of napkins? The only reason for three stars is that the counter employees were pleasant. Shrinkflation was also quite evident. read more

I would give y'all 5 stars but you got broski working the drive thru speaking like a slow robot. I get if he was trying to be funny but at least speed it up. Every response was a slow robotic sentence. Did not appreciate the 8am cringe. Also you guys were out of all the seasonal stuff before 8am but that's bc they're so good read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

Glazed donuts is my only favorite one ever!!! Call me old fashioned, I'm ok with it. I have always loved the going to a Krispy Kreme. This day (11/1/19) was the first time I had visited and have been a WA resident for 3yrs now. LOL!! Too funny. I guess I kept forgetting to stop by whenever in Tacoma. I don't usually like to visit this mall. Love it when the donuts are fresh out of the oven. Yummylicious!!! I definitely will return. read more

This location seems to always be busy, especially the weekends with crazy long line of cars. Haven't been here for a while, but came on a weekday to try to avoid it being so busy to try the new Cinnamon Toast Crunch Cinnamon Rolls. There was still kind of a long line in the drive, but I went inside, which was very quick. I was in and out. Service was quick and friendly. And those Cinnamon Toast Crunch Cinnamon Rolls were amazing! Those have been the best thing I've had so far at Krispy Kreme. Too bad these won't be available for much longer. read more

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Go here expecting to get a good glazed donut but get told theyre out of glazed. I figure "okay, I'll get an assortment." Nope. Couldn't do that either. They were literally out of everything except for the ones nobody orders....at 9am. 9am they were out of basically everything. 9am. Let me repeat. 9 in the morning. Not at night. Morning. Their whole reason for existing is to make and sell donuts but apparently even that was too hard. read more