Worst iced coffee I think I've ever had :*( I have a tough time when places put an iced coffee on the menu, charge over $3 for it, and then put old warm coffee in a plastic cup with ice that melts in a minute. stick to the donuts and hot coffee but get your iced drinks somewhere else imo :) read more

Located about 1 hour and 27 minutes from home in Pennsylvania, this Krispy Kreme made for a fun family outing worth the drive. Parking is easy and plentiful, angled spots on one side of the building that never felt crowded during our visit. The inside is spacious and well laid out, with comfortable seating that goes beyond just basic tables and chairs. You can see the donut assembly line from inside, which is a cool feature, though during our visit, the famous "Hot Now" light wasn't on and we didn't get to watch the donuts being made. We could see them in the machine prepping to be cooked, but missing the full process was a little disappointing since you really have no way of knowing in advance when the light will be on. On the bright side, we got complimentary Krispy Kreme hats for the kids, which was a fun little bonus. The restrooms were clean and wheelchair accessible, though it's a single-occupancy setup. Most importantly, the donuts were delicious! Overall, a great experience for a family trip. Just check ahead or get lucky with the "Hot Now" light if watching the donuts being made is on your bucket list. read more

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Yesss, My family loves Krispy Kreme doughnuts. I had a coupon to use and my daughter requested it. We will literally clear two boxes of doughnuts in 24hrs. The line was short and easy for my daughter to pick out what she likes. We will definitely be back. read more

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The drive through is a nice touch for when you need a sweet snack on the go. I was disappointed that the donuts I was served were not hot. Im not sure if that's something you need to ask for or what, but I could have definitely gone to 7 eleven and gotten donuts off the shelf for all of that. Even still, the service was friendly and helpful. I guess it is just imperative to look for the HOT DONUTS sign to be lit. read more

Krispy Kreme - Donuts Near Me - Owings Mills, Maryland

I don't know what kind of magic Krispy Kreme is working in that kitchen, but baby... this hit the spot! I ordered 3 original glazed donuts and the strawberry-infused lemonade chiller and babyyyyy... chef's kiss Let's start with the donuts -- warm, soft, melt-in-your-mouth perfection. That glaze literally tastes like a sweet little hug from the heavens. Fresh, not too heavy, and just the right amount of sugar rush to turn my whole mood around. And the strawberry lemonade chiller? Whew. It was icy, sweet, and tart in the best way possible. Like summer in a cup. I'll be dreaming about that drink. Even though I placed my order for pickup, I peeked inside when I arrived and the ambience was cute and cozy -- bright lights, that nostalgic donut shop smell, and the Krispy Kreme signature vibe with that red neon "Hot Now" sign glowing like a beacon of joy The staff was friendly and efficient. They moved quickly but still greeted folks with a smile. You can tell they get busy (especially when that Hot Now light comes on) but they didn't miss a beat. The energy was warm, and they handled the crowd like pros. I'll definitely be coming back. Whether it's a quick sugar fix or a craving for something cold and refreshing, this location is doing it right. Don't walk -- run! read more

Krispy Kreme - Strawberry Infusion Lemonade Chiller - Donuts Near Me - Owings Mills, Maryland

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This could have been a 5 star experience. However, there were about 8 employees and NO ONE greeted me when I entered nor when I stood at the register. There was no one at the register and a simple acknowledgement or a statement that someone would be with me soon would have made a difference. I finally asked the group of employees who were huddled near the front how to order. The woman who appeared to be the manager pointed at a woman in the back and said "she is working." I waited and that person finally came up to the register. My exchange with her was pleasant, and the donuts were fine overall but the process of ordering and the entire customer experience was terrible. It was a little after 9am and there was 1 car in the drive thru and no patrons in the restaurant so I can only imagine how service is when they are busy. It's unfortunate because the space looked clean and the seating area was inviting. I would have gone back if the service was better but I don't spend where I am not treated well. read more

Krispy Kreme - Counter - Donuts Near Me - Owings Mills, Maryland

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This was a request from my son on our trip back home from DC. He found out that Krispy Kreme offers 1 free donut for every "A" on your report card up to 6 A's, up through the sixth grade. So he and his sister brought both their report cards with them on our trip. We stopped and honored the report cards and we got a dozen donuts. My wife and I purchased other ones on the side of the dozen. The lady working the register was more than friendly after my son asked her about the policy. This was an exciting part of our trip. The kids really loved this. The location was very clean and the donuts were delicious. read more

Krispy Kreme - Menu - Donuts Near Me - Owings Mills, Maryland

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The lady at the register was not friendly at all. I asked for strawberry cheesecake donut and she said we don't have that. Not very helpful at all. read more

Came for the Reese's donut which was small, with lots of extras. Coffee wasn't hot. Donut wasn't great. But still had to try it. At least it was a fast drive through and taken care of with a smile. read more

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The is the best location to go to for doughnuts. Their doughnuts are always perfect and stay fresh for days. I really wish that this location would go to the neighboring locations and train the workers on how to make the perfect glazed doughnuts. read more

We have ordered donuts multiple times here and they are always delicious! Great, fast, customer service. Would highly recommend! read more

Krispy Kreme - Cake batter, glazed, chocolate covered sprinkles, strawberry covered sprinkles, jelly filled, and chocolate eclairs. - Donuts Near Me - Owings Mills, Maryland

What a nice day to take a drive. Headed here to pick up my free dozen of donuts and an extra free donut from the app. I arrived and the parking lot was empty. I walked inside and no one greeted me. I was checking out the display counter when another customer walked in and proceeded in front of me to be waited on. Once the cashier came over to the register she proceeded to wait on me first. She knew that I had been waiting patiently. I was a little unsure how to use the app but, the cashier helped me through it. I was able to receive a dozen donuts in one transaction and the free donut from the app in a second transaction. The process ended up going smoothly. The dozen were glazed only. My separate donut was a chocolate cream filled. I had so many donuts that I was able to share with my sister, niece, son, aunt and neighbor. These fresh and delicious donuts made everyone smile. I stuck to just having the chocolate due to being diabetic. The donut didn't disappoint. Check them out if you're in the area and looking for something really sweet. read more

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Krispy Kreme's hot sign was lit up after my niece and I finished our dinner nearby. So we couldn't resist but to stop by and purchase some donuts. This location has a drive through, which was nice as it was raining the night we went. Service was good, our donuts were hot and our bellies were satisfied! read more

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Me: hi do you have any cinnamon rolls Associate; No Me: okay do you have any hot donuts ( sign on) Associate: No Me: Thank you Associate: Silence Smh, who hired her? ( drive thru 6:15 PM) read more

Krispy Kreme - Showing the hotline on now - Donuts Near Me - Owings Mills, Maryland

This place is insane. It was 10:30am on a Saturday and the drive-thru line was outrageous (I guess I figured donut time was between 7am-9am) I went inside to order and the line was crazy, too. Moved pretty quickly though and by the time I gave my order, it was ready at the pickup counter. Talk about efficient! I was mesmerized by the conveyor belt moving all the plain glazed donuts along. Neat stuff. About the donuts... they have more than plain glazed. I guess I live in a donut bubble because I had no idea. When I got to the front of the line, I couldn't pick. The birthday cake donut (what?!) is back on the menu. Ok, so I ordered a dozen custom donuts (no judging) and it was great. They were all good. Some glazed, others with sprinkles and some cream filled. That birthday cake donut though... ridiculous. One of those and a glass of milk and you're golden. We actually parked in the lot beside the store lot because of the drive-thru line. It worked though, so no biggie. Shop was clean from what I could tell. Highly staffed and friendly. The only reason I'm not giving 5 stars is because they're expensive. Yes, the hot donut light was on and they're delicious. But they're still donuts. read more

I came here because I had a sweet tooth, Lol. I remember this being here in this same location years ago, they closed down for a couple of years (Why I don't know) so glad they are back. They have a large variety of doughnuts to chose from. My favorite of course is the Classic Glazed doughnut, can't go wrong with that. You can buy them in other stores prepackaged but not Hot and fresh right off the conveyer belt. I'm happy they are building more in different locations. They have a sitting area that's warm and cozy and bar stools if you want to watch them come off the conveyer belt. Customer service was fine, a little slow. read more

I gave them 2 stars 2 years ago. Didn't even realize I reviewed it before. Whelp. Here's by review from Monday night. I went here specifically to get donuts for kids. I just needed a dozen. And I got here pulled up to the drive in. And I was very confused when the cashier told me they pretty much had the bare minimum of donuts left. I asked what time they closed. We close at 10, but we're not making anymore donuts tonight. (It was 7:30) I rode past 100 Dunkin donuts to get to this place. And paid good money for basically whatever was left because I planned to take them somewhere. You have to do better here. The last time I came here pre pandemic, there was 5-6 people working and the line was almost in the street. It's donuts. Some training is needed here. read more

I'm not sure about the buzz about this donut place. I was disappointed in the dozen donuts and large coffee I paid $12 for. The sugar glazed donut flaked everywhere. It's the type of treat you won't be able to sneak and eat because it leaves a trail of evidence. However, they weren't bad tasting. Not worth the price. The coffee was served to me without asking how I like it, but I guess I didn't need the extra sugar after eating two of the donuts. The drive thru is not a quick experience - be prepared to wait. Customer service was average and nothing to write negatively about. I was so surprised about how cold and light my dozen of donuts were when she handed them to me. The look on my face must have been shocking; I was tempted to give them back. I thought this must have been a mistake. Perhaps, if they were warm I would have raved. But they were not, and I know I don't have to do this experience again on my dime. read more

I will always choose Krispy Kreme donuts over Dunkin Donuts donuts. However the service here every time is poor even with online order placement the donuts were not ready for pickup. There is also only one person working the counter and drive-thru so it took a while to get our order as well. The donuts that day still tasted great but the glaze was not the prettiest. read more

Krispy Kreme - Donuts Near Me - Owings Mills, Maryland

You know when you wanna cuss out a fast food employee but then you're like you don't want them to spit in your food so you just keep quiet? That's how I was feeling today. Spent maybe 15 minutes in the drive thru when there was no line in the drive thru or inside. To add to that, they gave me the wrong donuts. I love KK but my experiences there haven't been the greatest. Must be the calorie gods telling me to eat a celery stick instead. read more

The worst service I've ever received from a 30 yr old man..... He had a bad attitude PERIOD. I couldn't say anything to make him smile, I asked was he ok, he said he was just tired. The donut was hard and NOT fresh at 8 am...who knew read more

Krispy Kreme - Breakfast time - Donuts Near Me - Owings Mills, Maryland

We love Krispy Kreme! We only go when the light is on! 3 star review because the Owings Mill location never turns the light on!!!!! Which I don't understand being that they're a newer store! Pro Tip: Hot donuts are made nightly after 6pm; whether the light is on or not! BUT, y'all should have the light on! read more

I went to buy a dozen doughnuts for friends, and when I asked for an assortment of regular doughtnuts, the manager told me its my choice. I told her to pick 12 doughnuts for me , I didn't want to pick each one , as I'm not eating any of them. She made a big deal out of it, telling me that I chose to come in there ,so I can choose what doughnuts I want. I ignored her so she placed more expensive doughnuts in the box and handed it to another employee. I wont be going there again. I wrote the corporate office , no reply. Its sad that they are angry about their job position and feel that they should act stupid towards customers. Its about five minutes of their time , do your job without fighting with customers. read more

The donuts are Krispy Kreme donuts top notch great when you get them fresh. Do not try anything else stay away from their drinks. They cost too much and taste worse than office coffee. I have never had a good experience with any KK beverage. Stick to donuts. Only Donuts read more

Stopped by this place recently , donuts are incredibly smaller than what they used to be and prices have only gone up . Not only that but they barely fill their donuts . Boston crème donuts have no crème , jelly donuts have very little jelly . This place is a scam , charging high prices for shrunken donuts. Not worth the money because you're getting ripped off big time . read more

Depending on the time of day is how service will be so plan accordingly. The Doughnuts are always fresh and ready to eat. I have never got anything else from here. If your in the mood swing on by and get some read more

I am not sure what Krispy Kreme others went to, but besides the 90 minute wait the doughnuts were awesome! While waiting in line I had Khadejia giving out free samples! How awesome is that to eat while you wait. I got a chance to watch how the doughnuts were made while standing in line. It reminded me of when I go to Hershey Park and go to the Chocolate house and watch how it is made. The line inside went faster to me than the drive-thru. The Customer service was 100%. The employees at Krispy Kreme treated me better than half of my family members. I think they are secretly in competition with Chic-fil-a and their customer service. So of course the regular glazed doughnuts were good.. But the Cake batter ones...... They kinda messed up my order and gave me more cake batter ones than I really ordered so I shared all of them with my colleagues. I wanted to share the calories. They were soooooooooooo in love. I think it was a major hit. Tishea for President. I think I spoiled my co-workers and I am the Krispy Kreme queen. read more

Krispy Kreme - Donuts Near Me - Owings Mills, Maryland

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Here sitting in drive thru. Have been sitting 15 minutes. Get to window. And I'm told "I'm sorry what was your order again ?" Huh !?!???

Did the drive thru today great service. Everyone was super friendly. There was a bit of line but it moves pretty quick. My daughter wanted to say high and I rolled down her window. The young lady at the window was super nice to my daughter. She came back with a small box of mini doughnuts just for her at no charge. That was super nice and made my daughter's afternoon. I saw the mixed reviews and we had a great service today. We will be back sometime soon. The doughnuts and coffee were both really good as well read more

I'm from NC, home of Krispy Kreme (I think LOL). Wanted to try Owings Mills and got a coupon in the mail. Spent 20 minutes in drive through in time between ordering and getting my ONE dont and coffee. Got no napkins, nothing to stir coffee with. One employee inside was leaning on the counter, arms crossed, lounging. A young male employee was "filling" a box of donuts (dozen). Moved very slowly around the back (what I could see from window), and never saw him put a single donut in the box. Certainly in no hurry. Not to jump to judgment, but "lazy" was the only descriptor that came to mind. Well, "unmotivated" popped in my head, too. Only reason to give 2 stars (rather than O or 1), is that the young lady working the drive thru was very polite and professional... the only one there acting so. And the donut tasted good. I won't be back, (and I know I'm spelling donut wrong). read more

Absolutely Horrible, Ghetto Establishment! I have attempted numerous times to purchase donuts from this location, Early in the Morning. I never get out of the drive thru within 25 minutes or more. I went there one time at 8:45am & was told, "to be honest, we ain't got many donuts". The staff is very unprofessional & ghetto. They act as of someone is disturbing them, when we're just trying g to get donuts. Lol.....Why are there even open, if they can't handle the business? They are also not following OSHA & health guidelines, because people handling money shouldn't be touching food. They need an ENTIRE NEW STAFF!!! read more

Worst one ever, came tonight at 7pm they are out of Original Glazed, why not continue making more ? Mr Manager. Hot Light never on and always slow service. Do better guys your doughnuts are amazing read more

Honestly I think this is one of the worst Krispy Kreme locations I've been to. The staff seems incompetent and untrained. There seems to be a lack of care across the board for quality. They only ever have glazed and maybe 1 type of specialty donut and I have gone at different times of the day for each visit. I have also had 2 separate experiences where the sign has been on for hot and ready donuts and I have received cold stale crap Donuts. I don't even want to give this place another shot because it wouldn't be worth my time or money. read more

The fact that I still tried this place and still got the same results doesn't shock me but I still tried lol So it's my fault for going again! It says this location open's at 6am but nope the drive thru no one said a word they just sat there and ignored me. Then when I drove around they all were looking at me so I left and went to Dunkin' this was the 3rd time smdh won't be a 4th read more

These light, fluffy, airy, pillowy mounds of goodness are obviously as fresh as they can possibly be. They also keep well for a day or two. In my opinion, the completed doughnuts are a little too sweet. I wish the 'specialty' flavors could or ordered HOT (the lemon and then the blueberry glaze were GREAT!!) I wish there were a Kristy Prune or a Fractured Kreme...THAT would require a house call from my dentist. read more

Today was our second visit to this Krispy Kreme location. The first was when they were still brand new and we thought they just needed to work out the new store kinks. We returned tonight and it still was not up to the usual Krispy Kreme bar. The hot line was on and when we ordered the donuts were clearly not off the hot line, not even warm. The service was nice but not outstanding. I feel that we have been to other Krispy Kreme locations that are better maintained and actually have hot donuts during hot light hours.. read more

It took about 30 mins for the guy working there to get 6 donuts ! I don't know why it took so long ! He was nice but just so slow ! Also please wear a belt to keep the pants up. read more

For those who are new to Krispy Kreme I recommend you get service by this Employee name "JJ" he's such a gentleman always in a positive mood, He always help me without knowing who I am. He always brings good positively in the store. Always make sure all of the customers are satisfied. WE LOVE YOU JJ!!! read more

I was nervous coming here with all the bad reviews, but it was literally fine. We got 12 donuts and the cashiers were polite. It took a minute because the cashiers were also working the window, but that's not their issue it's the managers. Either way I got my donuts and I'm happy! read more

Has anyone else watched donuts go in the trash at this location? We stood at the window 37 minutes and literally counted more than 200 donuts go in to a recepticle that we thought may be storage but we were told was the trash. The employees acted as though it was a normal occurrence.... I asked the manager and she said, "well it's just something that happens at the end of the day." It actually wasn't the end of the day, the restaurant was scheduled to be open another 4 hours. Why not just halt production? In this day and age of starvation all over the country this seems to be so irresponsible. If Krispy Kreme has no accountability process for their dough or donuts maybe they should give away to the homeless or give to children's organizations as fundraisers. The donuts we were served were also not fresh, a couple of choices that we requested were not available and the blueberry were way too sweet. I do have to mention the employees were very courteous and nice and tried to rectify our order issues to the best of their ability. read more