PLEASE heed my warning. This is not the first time this location has bombed, but for me, I'm making it the last. The food is always good. No hate on the brand. This location is awful. There were three people working there, but they only had one poor girl working both the lobby AND the drive thru, a girl who was consistently on her phone. They had about five different donuts on display; the shelves were bare and dirty. The lobby in general was dirty, as well. There was a sink right behind the cash register that was running for the full twenty minutes we were in there (just water gushing unattended into an empty sink). For the assorted dozen we ordered on the mobile app, they had TWO. It was practically an original dozen glazed, when we had even paid extra for donuts that the mobile app said they had. Please get better employees or better management. I've worked years of fast food customer service jobs myself: there's no excuse for this. read more

The good: Fun new Harry Potter doughnuts. Particularly liked the packaging for the sorting hat! The bad: This location needs way more attention when it comes to cleaning the bathrooms and dining area. read more

See all

I was impressed with this location. They were deep cleaning the equipment, which was nice to see. They also had hats decorating the tables. The employee who helped us was super nice. We had coupons for free doughnuts. We ordered the original glazed, which was delicious as usual. I wish they were hot but hopefully next visit they will be. read more

Fresh and hot donuts, plus fresh and hot coffee. The machine was just spinning up with fresh donuts as we walked in for coffee so of course, we had to get a donut that was not even a minute old before we enjoyed it. Yummy! The store is clean. Creamers and sugar station was stocked properly. I even got a paper hat. [Review 1113 of 2024 - 3611 in North Carolina - 22139 overall] read more

See all

The location is in a busy area though not the busiest in town. I came in from the pouring rain to claim a free dozen glazed after convincing family members to drive over here (since I'll never finish a dozen all by myself living alone). Service took a while and I think the drive thru was quicker since my family got their doughnuts before I did. However, it seems like a decent place to take your coffee date since they had seating and you'll probably win over many women if you took them for fresh Krispy Kreme doughnuts. read more

I've ordered pickup orders from here and every time they are never ready even when ordered days in advance. They have the St. Patrick's day green doughnut special today and they are sold out of all glazed doughnuts. Including the holes. I don't understand how a place can stay in business if they never have doughnuts. That's what they're here for. read more

I have never had a good experience with customer service at this location and I've just moved on without saying anything. At 8:53pm this evening was the worst, the girl on the intercom I could barely hear, when I got to the window, no greeting of any kind, took my money and never said a thank you, nothing, just closed the window. All of my experiences at the Clemmons location are a reflection on management. If you don't care they don't care. I would clean house starting with management and get people who cares that they have a job and desire to keep one. I've never had this experience at the Stratford location. read more

Went by an hour before closing to give donuts to those who have to work tomorrow on Christmas, and already closed at 5 when online and store say close at 6. Other reviews seem to think they always close early. Don't advertise a closing time if you are closing earlier, and don't visit here if they are within hours of closing. read more

This Kristy Creme is ridiculous. Never have donuts around 10:20-10:30, even though they close at 11. Passed by 10:25, drove thru drive thru, lights off and no one in the store. I rode around a second time and saw the cashier coming from the back and I pulled up at the drive thru. She said we are out of donuts. Zero stars, especially when you read the other comment if customers experiences. Management needs to step in or corporate. read more

THEY NEVER HAVE HOT AND READY DOUGHNUTS. When we asked how long it would be for the original hot and ready doughnuts they said the light comes on at 5:00. So you mean to tell me they don't make fresh doughnuts until 5:00?! read more

Don't worry I went to this Krispy Kreme happy and exited for a hot donut but the min I pulled in I was disappointed the hot light wasn't on but that didn't stop me from going in so I went in and they had no donuts all they had was ANTS I should of just asked for 1 dozen ants but anyway this place is going downhill and I was very disappointed This place was dog read more

Pulled up at 10:22. Closing at 11. Was not selling any donuts or coffee. Only bottled drinks and chillers.

Donuts were more or less what I expect from Krispy Kreme. Not great, but about normal. I was too late for hot donuts, but was early enough to go inside to look at the donuts I was picking, except the door was locked an hour before the signs said they closed the dining room. Signs were consistent between both entry doors ( I tried both) and even a sign on the drive through window. I questioned the worker at the order box and she said yes they were open in the drive through but not the dining room. When I got to the window, I got her to lean out the window and see that the sign said they should still be open. She said she would mention it to somebody, but based on the reviews I see here, I would not expect them to change it. read more

Krispy Kreme - Not the most fantastic set of KK donuts I've ever bought. - Donuts Near Me - Clemmons, North Carolina

Whenever you might want a donut like on a Sat night they are mostly out of donuts. They close at 11pm and most trays were empty in front and they were cleaning up for the night at 8pm. The hot and now is ever on in the evening at the Clemmons location and they mostly are out of my favs. KK used to be booming on Sat nights but not anymore because they just don't have the donuts available in the evening. This is at the Clemmons NC location. People were in line 10 deep and no donuts in rack. read more

If you like ants on your doughnuts then go here!!! Went in and only had like 5 flavors and those came with ants on top for FREE!!! I've never ate an ant before but I really didn't want it on my Cinnamon Roll Doughnut tonight. Oh wait, they were out of Cinnamon Roll Doughnut so that left me with ants only read more

The donuts are not good in Clemmons like they used to be . They Lie that they turn the light off at 9am. I passed today 10/29/2024 at 8.45a the light was not on. This has happened in several times that we have stopped going there for donuts but drive all the way to Stratford road. poor service. We expect more quality in Clemmons ... Valued customer. Clemmons NC read more

Spent a little of a $17 for six donuts and a coffee and the donuts were stale and the coffee tasted like old burnt coffee very very disappointed read more

I love Krispy Kreme everyone does but when me and my family got our original assorted so we got 6 original glazed 3 chocolate iced and 3 chocolate iced Kreme filled. So when i was at the drive thru window i could see her putting our donuts into the box and it looked like she didn't care at all she was just throwing them in there like it was nothing. Also to remind you when we were ordering she said okay to everything like all the donuts weee gonna be there. We for some reason didn't open the box till we got home and i opened it and there was 5 original glazed and 6 chocolate iced regular i was kinda mad because she didn't tell us that we weren't gonna get our kreme filled AND where's our 6th original glazed??? also they were thrown around everywhere like usually it's half see chocolate on one side and the other glazed. No they were everywhere some were on top of each other others were upside down and everything.I normally love krispy kreme and i still do but couldn't you ahead told us we weren't gonna get our kremed and could you have placed them good instead of chocolate being on glazed??? read more

It's been a while since I updated my review. We love Krispy Kreme donuts but continue to dislike this location. We earned rewards and the right to pick a dozen donuts from the menu. We picked out the donuts today and went to redeem the code from our rewards only to be denied. Reward says pick any dozen donuts. The website says pick any dozen donuts. Worker said you can't use the reward for the dozen you picked. We paid $15 and went to car. 4 of the donuts were wrong - went back in and they realized we were right and gave us the 4 wrong donuts. Came home and checked the website - even went as far as calling the other location in Stratford to verify our reward. Fact - Stratford said you can pick any dozen donuts. This location won't even pick up there phone. My problem with this location predates the pandemic. The location is dirty and disorganized- they are often out of specific donuts. Previously they wouldn't sell donuts out of display because they didn't want to make more or have to work on the display throughout the day. I get it - times are tough - workers are hard to come by and business is down. We continued to support - earned the reward - and simply wanted to redeem it. We followed rules - have earned and used this reward before and are not new to this business. Couldn't be handled in store - didn't get mad - simply paid and left. Called to handle and no one picks up the phone. Called the other location to verify we weren't mistaken and confirmed this location doesn't understand their own rewards program. I included the reward pic with my review. Tell me I'm wrong. read more

Krispy Kreme - Won't let you redeem this reward at store for a dozen donuts of your choice - said no and charged us $15 instead. - Donuts Near Me - Clemmons, North Carolina

On the positive side, it is Krispy Kreme. If you like Krispy Kreme, then this is your place. On the other hand, it is just Krispy Kreme. People in Clemmons seem like they have never been to Krispy Kreme before. The crowds OMG! Definite star deduction here for the completely idiotic setup of the drive thru and parking. If there are two cars in the drive thru then the parking is blocked. Not sure who dreamed up that organization. read more

Krispy Kreme - Idiotic set up. Drive through blocks exit from parking lot. - Donuts Near Me - Clemmons, North Carolina

My favorite doughnut place in town, always fresh and never disappoint! There's something about the texture and softness that I just can't find in other mom and pop doughnut places in this area. Staff is friendly here and lines move quickly! I also like that Krispy Kreme introduces new flavors for a week like different glazes and such and they are delicious! read more

Krispy Kreme - Donuts Near Me - Clemmons, North Carolina

See all

Shut down one hour before listed hours. If they're going to stop serving at 9:00 pm, they need to put accurate operating hours.

Shout out to Jordan, what great kid gave me the best hot batch of donuts I've had in a long time. He's the

This specific location is constantly running out of donuts on the regular. If you are 'out of a certain kind of Donut' regularly, you should probably not be in business if you can't keep up with the demand. When attempting to order, most of the time the employees don't listen to you so you have to say your order multiple times. Just get your doughnuts at Starbucks instead. This location is an absolute waste of an establishment. read more

Poor advertising!! They say they will give you a free box of donuts, if you show your graduation cap! That's a lie, my kids just drove a hour to get a box, and the girl was rude and said NO!!! Don't advertise something, if you are not going to do it!!!! read more

We went inside to order our take out order. There was nothing left on the shelf. I overheard them tell someone they had chocolate custard filled left in the back. We ordered a dozen of those, then had to wait on our dozen glazed. (In their defense, they had the sale of 86 cents for your second dozen) The staff could not keep up. the donuts were sticking together, they were throwing away DOZENS of gnarled donuts. there was icing slung all over the floor, smashed donuts all over the floor and a huge cardboard box at the end of the rolling rack, catching gnarled donuts for throwaway. I have NEVER seen Krispy Kreme in such a disastrous mess! So disheartening - upper management needs to step in and reorganize this staff, clean the store and start over! When we got home, I was VERY disappointed that the custard filled donuts were actually CREAM FILLED, which I dislike very much! Wrong product in our box! SAD...... read more

The best Krispy Kreme I have visited. This is a very new location that is always kept clean and the staff is super friendly. You must visit when the light is on and get an original glazed donut! These things are unreal, and almost melt in your mouth as you bite into it! My favorite is definitely the chocolate covered and cream filled but when the light is on, I have a hard time not ordering at least one glazed. Take the kids inside to watch the conveyor as the donuts are made daily. read more

Krispy Kreme - Donuts Near Me - Clemmons, North Carolina

See all

Went through the drive through. It was a crazy one-day promotional sale for the chocolate glazed donuts. While they didn't understand my order, they guy at the window was super nice, and got everything all straightened out for me. A good attitude goes a long way. By the way-the chocolate glazed donuts are messy, but totally worth it! :) read more

See all

I have buying these donuts for probably at least 30 years. They continue to decrease in quality. I just stopped at the Clemmons location to get a half dozen of creme filled. They barely have any creme at all. Used to be you had to keep a plate nearby to catch the drips. At $1.50 per donut, this is completely unacceptable. I am done with this brand. I gave up Dunkin years ago and now KK is off my list. An American institution like this should be ashamed of themselves for doing their best to get every last penny out of the folks that have kept them employed forever. See ya KK, you are not getting any more of my $$. read more

Krispy Kreme - Donuts Near Me - Clemmons, North Carolina

See all

The CEO was at this location today, dressed in costume and handing out candy to all customers. Try finding a CEO willing to do that. MY FAVORITE AMERICAN BRAND. and. Iconic. read more

This Krispy Kreme is located where Suntrust Bank was previously at. So I'm surprised that people are griping about the parking lot and drive thru. Unless you had never ever been to this location before when it was the bank. It's located close to the road so it's not like they could extend the parking lot back anymore. In fact it's further back from the road that Suntrust was. Don't even try to make a left out of the parking lot. Save yourself a headache and swing a right and cut through the McDonald's parking lot. It wasn't crowded at all when I stopped by this afternoon, no wait, no line. I was a little disappointed that they didn't have crullers but every Krispy Kreme is probably a little different menu wise. I ordered the chocolate glazed sprinkle donuts. The young lady at the drive thru was fast and friendly. And my donuts were fresh and delicious. read more

Krispy Kreme - Chocolate glazed with sprinkles. - Donuts Near Me - Clemmons, North Carolina

Use the Krispy Kreme mobile app to buy one get one free dozen glazed donuts! Thank You Krispy Kreme for helping customers in these challenging times! read more

Every time the last 3-4 times in a row I have asked for chocolate iced crème filled doughnuts they are out of them before 9 PM and it doesn't matter what day of the week. Even when the Hot Now sign is on. This is unacceptable. read more

Super friendly staff. Coffee and donuts are what you expect at a Krispy Kreme, excellent.

Krispy Kreme in Clemmons continues to get worse and worse on each visit. Broken restroom fixtures, no hot chocolate because the "machine" was broken...and the workers don't seem to enjoy being there at all. Sad. read more

Krispy Kreme - How can the hometown brand allow this to happen?? A cardboard cover as a toilet tank cover, toilet paper laying on the rail. Embarrassing! - Donuts Near Me - Clemmons, North Carolina

I am extremely distraught by the staff at this Krispy Kreme. We simply asked for 2 Kreme filled, 2 cake batter, 2 custard filled, 2 Santa belly's, and the rest original glazed. They didn't hear us the first time, so I had to repeat it. After repeating the order through the microphone they repeated it to us one more time, face to face, only to deliver them to us wrong. We got 2 Kreme filled, 2 custard filled, 2 cake batter, 3 Santa belly's and 3 snowman. I was in a rush, so I didn't have time to check the doughnuts, but I had faith that after repeating the order 3 times, it would be correct - it was not. Also, my sick mother-in-law only wanted a single glazed doughnut and a hot chocolate - thankfully, we got the hot chocolate, unfortunately someone drank half of it already. I shall not return to this branch of KK. Review 2.0 I lied. 3 months later, I returned. KK must've read my review and remembered me. My order was perfect and I had HOT doughnuts...not those "kinda hot" doughnuts. Thanks, KK. I love you read more

They forgot to put the jelly in my raspberry filled glazed donuts. Ordered a dozen yesterday and guess they were running low....

We were driving back to our hotel from the Christmas Light Show near by and I saw a KK which immediately caught my attention. We don't have any KK's nearby where I live so I got super excited and thought why not get some delicious gourmet donuts! From the exterior you can definitely tell this is a new location and when you step inside it feels very modern as well. The bathroom was kinda messy and there was no soap which was disappointing. In terms of the service, the staff was very slow and we had to wait for maybe around 30 mins to get our 3 donuts, strawberry chiller and coffee. Donuts were fresh and tasty and if you're looking for something other than the boring Dunkin Donuts without minding a long wait, KK awaits for you in Clemmons. read more

Krispy Kreme - Donuts Near Me - Clemmons, North Carolina

My son literally cries when we can't go. The prices are great and their reward program app is superb. You really can't go wrong!!! read more

Krispy Kreme - The donut monster! - Donuts Near Me - Clemmons, North Carolina

Let me start off by saying that we love Kristen Kreme. There were 2 cars in line when we got to the drive thru. We waited for over 25 minutes and we're asked what we order when we got to the window. Zero efficiency! read more