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Kriser's Natural Pet

3.9 (122 reviews)
Open 9:00 am - 8:00 pm

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Before
Ariel M.

Good experience with the grooming department, the lady was very kind and asked questions about him before I left and got on the ground to play with him and pet him and make him comfortable. He was ready at the time he was quoted to be and priced as quoted. I think he turned out as expected and no nicks or cuts which is a first for him as he usually struggles! No complaints here!

Cassie did a great job grooming my pup! He is a bit of a drama king but she has done a great job and listens to my instructions when I drop him off. Always done in about 2 hours as quoted. He is a cavalier King Charles so his grooming can sometimes be specific, but Cassie has done a great job with him! Sometimes gets pricey with certain fees, but still worth it every few months imo.

Jacqueline B.

We shop here for our cat, who has had digestive issues and had to change brands recently. We have been to Streeterville and South Loop locations. The selection is fine in both but the staff have more 'attitude' in Streeterville (big suprise) but since that one has grooming services there are ALWAYS dogs in there, and it's cute/fun/loud! The South Loop location gave us good advice, so that makes up for it being kind of cramped. The personal service is an advantage with smaller stores vs 'chains', who also have a lot to offer. While expensive, they have good deals (buy 11 bags, get 12 free in some brands) and sometimes there are coupons attached to for instant use. Don't be shy about asking for a sample.

My dog's blunt cut
Heather S.

I've used Kriser's grooming services before and have been extremely happy with them. However, this was the first time I was really disappointed. I picked up my Pomsky from Kriser's on Ohio. I was explicit with the groomer, Crystal regarding the shampoo, deshedding, and trim/clean up. I informed her that my dog had a bad experience with the last groomer, so she may be a little nervous/anxious and I was extremely nervous about my dog's hair being cut too short or shaved. When I came to pick up my dog, she looked like a 2 year old had taken scissors to her coat and her beautiful long tail had been very bluntly snipped off. When I informed her that this was not acceptable, She blamed my dog stating that my 15lbs pomsky was fussy and anxious. That she couldn't give her a proper trim because she was moving too much.... As if it was my dog's fault. Zero apology or empathy. As a dog groomer, I would expect that she sees this type of situation and is trained to handle something like this more frequently than not. I was also told that since I did not sign the deshedding release form, they should not have trimmed/deshedded my dog but they did it anyway...I'm not sure if they were insinuating that they were doing me a favor or admitting that they did something against store policy... The girl working the register did discount me $50 and stated that she didn't want me to leave unhappy. IF you take your dog there - make sure to bring photos and explain in detail how you want your dog to be groomed (or not groomed). I've used Kriser in the past and never had this issue, hopefully you won't either. Photos provided of the cut as well as what she should look like. You can see her tail feathering have clearly been snipped off and the blunt cut on her sides.

Bella and her sassafras and look at that bow!!
Carissa V.

Sophie did an amazing job and I'm so impressed. I've never seen my dogs look this good. Thank you so much. Look forward to our next appointment.

Olivia M.

After lot of disappointment in groomers around the city I decided to take a friends recommendation and give this place a go! My little guy was groomed by Brian. The moment I met him I knew my search had come to an end, I found my perfect groomer. Brian was very sweet to my dog and I. Since it was his first time meeting meeting my pup he said he was going to be about 2-3 hours so he could "take some time to know him" so my dog feels comfortable. Talk about service!! I left there so happy and I didn't even see the finished product yet. But wait... it gets better. This was the best haircut my dog has ever received hands down. Brian really knows how to treat people and animals. I wish I could give them 10 stars. Cannot wait to come back!!

Rock star cut, facial and nails from grooming guru Bryan!
Jamie M.

Hats off to grooming guru Bryan following our pooch's first-ever haircut and nail trim. Our rescue silkie "Gully" looks, and acts, like a rock star following his spa day. Great tips from the staff, as well! Always an awesome selection of treats and healthy meals for any four-legged kid.

Dante!

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4 months ago

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3 months ago

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3 months ago

Love your store, delivery service is great and your staff are friendly! Keep up the good work.

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6 months ago

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1 year ago

Easy to book. Grooming was well done and as expected. Friendly staff. I recommend Kriser's.

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3 years ago

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3 years ago

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2 years ago

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8 years ago

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Jacqueline B., thanks for the pawsitive review!

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4 years ago

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5 years ago

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6 years ago

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8 years ago

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8 years ago

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6 years ago

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5 years ago

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8 years ago

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Brad K.

Thanks Janice! We hope to see you again soon.

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5 years ago

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4 years ago

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5 years ago

Need to update your hours. Two different closing times then what's listed. My dog is so happy that he doesn't get to eat dinner tonight.

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Nathan, thank you for bringing this to our attention

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10 years ago

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8 years ago

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11 years ago

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9 years ago

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Page 1 of 4

Ask the Community - Kriser's Natural Pet

Do they only groom dogs or they can do other small animals too? I have an English Angora bunny and I'm so afraid of grooming him myself will accidentally hurt him

Bonnie--We do only groom dogs and cats, but if you call the location there may be a groomer there that may have experience with bunny's.--Thanks and have a great day

View All 2 Questions

Review Highlights - Kriser's Natural Pet

Brian also said that Oreo behaved super well, which tells me Brian must have been very good and patient with him.

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Howlistic Grooming

Howlistic Grooming

(160 reviews)

University Village

We came here the first time last month because our cavapoo desperately needed a cut before she went…read morein for her surgery. I was thrilled that Howlistic Grooming had availability and had such stellar reviews. With the large number of dogs in the area, it's a relief knowing we can book here less than a month in advance. They did a great job taking care of our pup, and she was in a happy mood when we picked her up! We've been back again now for a bath and she is in looks fantastic and smells great! Definitely recommend checking them out!

I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

CleanDog

CleanDog

(62 reviews)

Noble Square, West Town

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

Kriser's Natural Pet - petstore - Updated May 2026

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