New to Abingdon, needed VA inspection on two vehicles. They did a great job getting them done…read morequickly!

Went for a state inspection sticker and was denied for having a light out. The light in question is…read morea reflector. This place is a scam and will try to pull you in for as much money as possible.

When I bought my current car 4 years ago from Highlands Automotive in Abingdon Virginia the motor…read moreblew up in the car while I was still making payments. The Car Dealer hired AutoMotion to install a new motor with a 3 year 100,000 mile warranty. Well, 2 years and roughly 18,000 miles into the usage the motor blew again in June of 2024. I Car paid off by now but I didn't have the written paperwork for the warranty so I called the Dealership and he said to take it back to AutoMotion to be repaired. 3 months after they had it they said the motor finally came in and it would be done soon. 6 months after they said the brand new motor had a Knock in the Engine and they would not in good conscious release it to me until it was fixed. 1 YEAR AFTER FIRST RECEIVING MY CAR; they said that they were too busy to put a 3rd motor in BUT they want me to pay $758 labor for a car that wasn't working properly! I sent my Daughter to retrieve the $450 HALO boost system out of the vehicle to loan to my Daughter and the Booster is Missing. The worker at AutoMotion told my daughter "Look at the sign! We are not responsible for ANYTHING and people steal parts of these cars all the time! Not my Problem!!!" This is not how you do business! My car is being held Hostage until I pay for Bad Workmanship for a car that Doesn't run properly Exactly the same condition it was in 6 months ago when William Castle told me personally that he could not in "good conscience" release it! I would recommend any potential Customers to take my business elsewhere!

Nice friendly experienced guys! Timely and cost effective. Best available in town. They are very…read morehonest and will arrange any parts in time. I have been there with my car for my services for engine, exhaust, some sensors, and wheels. They are excellent in troubleshooting.

Friendly service and a great work at a very reasonable price. Took my car in for new breaks and AC…read moreservice in the morning and it was ready early afternoon.

Service is excellent and staff are knowledgeable. It always helps that pricing is reasonable. Great…read moreatmosphere. It's like being among family (if you love being with family).

I was on a road trip up from Texas when my car started acting up on a Friday night While I was…read moredriving through. I stopped here and they made the time that night to help me get my car fixed so I can be on the road again in the morning. They were super nice, helpful, and knowledgeable!! Their prices were reasonable and they took the time to additionally discuss potential problems and solutions I may come across with my older car. People often refuse to work on my Prius because it is a hybrid, so I was impressed that they were able to work on it and discuss its mechanics. They were truly a blessing. I would recommend them to anyone and everyone!!

Engine Coolant repair…read more It is very rare that you can find a auto repair shop with a great hometown feel. From the time I first talked to Chris on the phone until the time I pulled my car out he was absolutely hands down the most trusted and humble person that's ever worked on my vehicle.... He's just one of those rare people that you very seldom meet anymore that goes out of his way to help another. Especially, when you drive up and the first thing he does is open the hood and looks at my issue and said without hesitation... no worries that's a quick fix!!!.....and believe he stopped everything he was doing to fix my car..... and when I ask him if he worked on German made vehicles very often he humbling said I sure do....I'm a BMW certified specialist..... he even checked out some extra things to make sure it was safe for me to drive to Asheville to pick up my son. No one has ever done that for me except for my dad..... The charge was so minimal for everything he did ....it was almost like he just wanted to make sure I was safe. Thank you Chris for being so kind and trustworthy. I could never thank you enough for helping someone you didn't even know. All of us need to do better in recognizing those that go out of their way to help another. Look forward to my next visit! Because, no one else will ever touch my car again..... expect for Riffey's Auto...and that's a promise.... Amy Shortt

Always go to Rusty's to get exhaust work done! He does very good work at good prices! Way better…read morethan Larry's in Abingdon that almost got me killed years ago by laying my exhaust right on my rubber brake line causing my brakes to go out! If you install any aftermarket exhaust part and have problems,Rusty will also fix that,as he did for me on a mustang once before! I never trust anyone but Rusty with my exhaust systems anymore!Rusty will do a good job and do it right the first time every time!

If there was a six or seven star rating, I would give it for Rusty's shop. He does fabulous work,…read moretook my car with its swiss cheese rusted tailpipe and in a couple of hours returned a shiny, new, top notch job at an extremely good price. Honestly. I was expecting double what he charged. He was most hospitable, inviting me to make myself at home in his cozy waiting room full of memories of the 50s, 60s and 70s when American muscle cars were king. Living proof that old-fashioned service is still alive and well. His years of experience and kindly manner were a welcome breath of fresh air. Made my day! Can't recommend him more highly.

I see a couple complaints about the wait time, and I have to say occasionally that is a problem…read more If you're in a big hurry, you'll have to work that out with them in advance. If you're not in a big hurry, these guys are great, primarily because they are very honest and reasonably priced. I have had my cars fixed here for over 20 years. I look to them first for diagnosis. If they can do the work, I'm always happy. If it's something they don't normally tackle, they'll tell me. Going elsewhere is like auto-repair roulette. Dealers? Forget that... they are essentially crime syndicates. When you find mechanics you can trust, support them. Be patient. Drop your car off in the morning, enjoy the day, and you'll be back in business that afternoon.

I've been going to these guys for over 20 years. They are honest and do great work. For those…read morecomplaining about the wait, if you want a job done right by honest people who won't try to upscale you or scam you, then sometimes you have to wait. Is it a hassle? Yes. Is it worth knowing it was fixed correctly and you got a good deal...to me, again, yes.

Severely overheated my car with a full aluminum block. Terrible and likely has caused severe engine…read moredamage as the coolant was literally bubbling out of the reservoir and he continued to run it while it was that hot.

Quick very reliable honest mechanic fixed mine in no time good price fixed right if you need…read moresomething done give him a call, and he is mobile if need be !!!