Sam is awesome!! Came in looking for a tail light. Sam came outside with me and confirmed it was…read moresimply a loose bulb. I didn't have to buy anything and he wouldn't take my money. Selfless guy and a class act in customer service. Thank you!

I went in this morning to get a new battery and honestly I was pretty anxious about the whole…read morething. Car stuff stresses me out, and I had no idea what I was looking for. Alex helped me right away. He showed me the two battery options for my car and explained the differences in a way that actually made sense. He was also really quick to pull my old battery out and let me know that removing it first would save me around twenty two dollars because it covered the core cost. At one point I totally misheard him and did not follow him back into the store like I was supposed to. He ended up coming back outside to get me, and he stayed super patient the whole time even though my hearing is terrible and I kept feeling lost. He walked me through everything without making me feel dumb, answered all my questions clearly, and got everything done really fast. Honestly it ended up being a great experience.

Esteban was very helpful with getting my battery checked out. Service was speedy and efficient.read more

A good store to shop at they always seem to help me with my parts or prices , unlike Autozone which…read moresometimes is a pain to deal with

They had my part. What more could you want?…read more Great service. Reasonably priced. Thanks for your help.

I continue to have extremely frustrating. Customer service experiences with this particular, NAPA…read morelocation. I get the issues occur parts, get mixed up, etc. etc. but it's how you handle those things that matter I placed an order online. I was notified that it was delivered. I showed up to pick it up when the parts show up. They're the wrong parts. I get it. Mistakes happen. I promptly informed the parts rep that those are not the parts that I ordered Her response is a stern "well that's what you ordered" Twitch I then began looking at my order. She looks it up in the system, and then realizes that truly they are the wrong part. No apology no accountability no owning the mistake. It's just always the customer's fault at Napa. Even when it's not.

Came in to buy some supplies for myself and some buddies from work. Very happy with the prices and…read morethe customer service. I will definitely be back to buy my supplies from here. Great prices compared to some I've found online.

This would be a 10 Star Review if 10 stars were available…read more Please understand I am a DIY guy. I had a mishap to the paint on my car when a thin cover sheet of plastic (used by professional painters) intended to protect my automobile from painters over spray, left what can only be describe as "a shadow hologram " on my paint. I was visiting a friend's home at the time of this mishap. It was raining the day my automobile was covered and when the sun came out the next day, the combination of sun, moisture and plastic covering, left behind these markings where the wet plastic baked in the sun. The painters themselves never had seen such a thing. Nothing I tried would remove this "hologram" including car wax, auto car wash soap, a clay product a neighbor tried and even solvents like WD 40 and 3M adhesive remover, as advertised on Youtube. I found the answer, thanks to Fernando who was instrumental in picking the correct product and explained in detail how to best use it. IT WORKED!! I was able to remove the "hologram" that the plastic left stuck to my clear coat without damaging my paint job. I cannot thank Fernando enough for his expertise. I will use this shop for all my detailing questions and purchasing products future forward.

Very glad I went there today. As a beginner they gave me great tips…read more Looking for pinstriping brush & paint I found prices better than the ones I check on eBay

The owner is super knowledgeable and helpful. I was able to get some paint to cover the scratches…read moreon my car. It matched perfectly and didn't cost much.

They did a fantastic job setting up the suspension on my new 2026 Triumph Street Triple. Highly…read morerecommended!

If you are one of the following: Sportbike Enthusiast…read moreRacer Track Day Rider Bench Racer Honda RC51 RVT1000R Fanatic Then you will want to visit Kyle Racing Engines. Dan Kyle is the owner and operator of Kyle Racing Engines. Together, with his modest team of Liz on the business operations and Alex, product specialist, they run a very efficient, neat and tidy operation. Whatever Kyle Racing carries is premium equipment. Kyle Racing is also the largest dealer of Ohlins, so if you are getting Ohlins, chances are, it left his shop. However, when its time to buy the coveted Ohlins components, you are probably not going to want to venture anywhere else but here. Other places might cut you a deal, but when you buy your Ohlins Equipment from Kyle Racing, they Spec out each item for your: weight, motorcycle and type of riding. All you got to do is unpack, install and enjoy!!! Dan's a no BS kind of guy, so if you are looking for bed side manner, go elsewhere...he's there to tell help you get what you need, not what you don't want. They are also the west coast distributor of Sato Racing components. I have used every component of Sato Equipment and I have never been disappointed with their stuff. don't buy the chinese knock offs that try to pass themselves off as Sato, get the real mccoy.

Premium Auto Parts really saved the day for us! I own a wine tour company (Breakaway Tours & Event…read morePlanning) and we were in a pinch with one of our drivers far away from home with a vehicle full of guests when he ran out of DEF and discovered his wiper blades were shot! Ed was efficient and helpful. He looked up exactly what we needed, charged us over the phone for the products, and went beyond the call of duty to get the items delivered to the local hotel where our driver was to arrive later that evening (they normally only deliver to commercial customers!) With just an hour to before Premium Auto Parts was set to close on a Monday evening, Ed and staff transformed a desperate situation into a pleasant experience - a molehill from an insurmountable mountain. We so appreciate the help!

Unbelievably terrible service. Bought a starter that faulted 1 month later and since I didn't keep…read morea paper receipt they can't help me. The owner was extremely rude and inconsiderate and hung up on me rather than help me find a solution. He assumes that people will just roll over and accept it. I don't complain much but this is NOT how business should be done in 2023..

I have a modified Jeep Wrangler that needed an alignment among other repairs. They were quick to…read morerespond and schedule an appointment. They were very friendly, welcoming, and professional. Since there are concerns for the COVID-19 situation, they took extra precautions for their employees and the customers without severely inconveniencing anyone. Lastly, after talking with the owners and managers, they are fair priced and extremely knowledgeable. I would not hesitate to bring any of my vehicles here, especially anything that falls in the 4x4 world.

Great service! Our Chrysler Pacifica van had some rare computer issues and needed special parts and…read morethey ordered and fixed it! Diagnosed the problem thoroughly and helped us out! They didn't give up!

The lining for my truck was good not great. Left there wit some scratches to my new truck and took…read moreit back. They "helped me" by fixing it and giving me a rental for the day but when I got it back the scratches were still visible just painted over and there were more marks on the truck before. I wasn't giving a warranty for the rhino Linner or anything. Looks professional but jobs mid grade. Secretary was good tho, helped me with all my concerned when I called. Not coming back or recommending tho

This place still does not do Rhino lining, don't drive here to find out their machine does not…read morework, or now the building is under construction. Go to the next location in Salinas to get the job done.

I went here for a full transmission service and coolant flush. They scheduled me the next week and…read moreI dropped it off in the morning and picked it up in the evening. They alerted me to things I should do very soon, ie. an oil change and tire nail fix. Luckily I knew about those things and already had an appointment at a tire store the next day, but it's nice to know they do a general quick inspection to make sure things are good. When I got back for the pickup the mechanic was test driving the vehicle, also a sign of a good mechanic shop. The bill was exactly what I was quoted and I was happy with the price. I feel like it was a good value for getting done what I could not do myself. I think some of us, like myself, have a mechanic friend, but I chose to go here because I wanted it done right and I trust they do it right. The car i took in for service was a family van and we need it to work right and to be reliable. I don't know if everyone feels like I do that these days you always have to fight to get things done right or be prepared for something wrong or to cost extra or whatever but this was simple. Tell them what I need done, drop it off, pay for it and pick it up. I was pleasantly surprised there were no hickups.

THEY CHARGED ME $258.00 FOR A OIL CHANGE AND TIRE ROTATION ON A 20204 HONDA ODESSY. HIGHWAY…read moreROBBERY.. My fault for not getting a quote... the owner gave me $50.00 back and said sorry for the misunderstanding.. LOL... they can't seem to be able to compete with a dealer, oil prices are up... blah blah blah.