This review is specifically for Samuel P. at Seaside AutoZone. I was there on Sunday as I needed to top off my car's coolant fluid level. The entire experience from the initial phone call (to determine if they had the right coolant), to Samuel going above and beyond to help me was great. He was very polite and professional, and he helped with topping off the coolant fluid level in my car which I really appreciated. I'd highly recommend this place. The shop itself is nice and clean and customer service was excellent. read more

I went in this morning to get a new battery and honestly I was pretty anxious about the whole thing. Car stuff stresses me out, and I had no idea what I was looking for. Alex helped me right away. He showed me the two battery options for my car and explained the differences in a way that actually made sense. He was also really quick to pull my old battery out and let me know that removing it first would save me around twenty two dollars because it covered the core cost. At one point I totally misheard him and did not follow him back into the store like I was supposed to. He ended up coming back outside to get me, and he stayed super patient the whole time even though my hearing is terrible and I kept feeling lost. He walked me through everything without making me feel dumb, answered all my questions clearly, and got everything done really fast. Honestly it ended up being a great experience. read more

My running light was out, I went to O'Reilly a couple of blocks down and they said they couldn't help me. It's literally just a twist cap. Told me to go to Auto Zone. Francisco from auto zone was so nice, he said he will try his best if he is able to. Some cars require more work but mine is literally just twist the cap off. He did it in like 2 minutes. read more

Great staff, especially Bryan. He replaced my battery in the pouring rain. Really appreciate how helpful and professional this store's employees are. Can't recommend enough! read more

After a long day of work, I made my way in to get my battery checked and to purchase a new one. Brian was my champion as he seemed genuinely excited to help me with the whole process! Turned my whole night around, couldn't be more thankful! From start to finish Brian made sure I was smiling and taken care of, top notch customer service! read more

The assistant manager, Samuel, helped us out with a battery change. Everything was made super easy for us!

I've gone here a few times for items I needed for the vehicle. The staff is always helpful. The store has everything you need. But the real sale is the staff and how helpful they are. read more

Eric helped me out the other day and he had great knowledge about cars and excellent customer service skills. He helped me out a lot!

Very generous customer service. I was on a work trip and one of my brake lights went out, and the Seaside AutoZone replaced the bulb without charging anything for labor. I only spent $8 on what would've probably cost 50 at the dealership. Shoutout to Eric for the great work! read more

Easy and quick place to replace car battery. Very affordable, walk-in. Staff is knowledgeable and helpful.

They help me getting the right equipment, they also lend me some of it for free. They found me the right parts, and they allowed me to install my starter at there lot. read more

AutoZone Auto Parts - Store front - Auto Repair Near Me - Seaside, California

October 13, 2024 about 4:00pm ~Didn't catch name but SUPER helpful staff~ when they walk out to your car because I couldn't articulate exactly what I needed for a windshield wiper and then install them for you ...THAT'S 5 Star customer service in my book! THANK YOU very much. read more

This is the best autozone location I've ever been to. The guys here provided exceptional customer service and the store itself had a lot of merchandise. I believe all auto stores should be helpful and nice like this one. Everyone I spoke to were knowledgeable and friendly. Autozone saved me the other day. So glad I found this location. read more

Thanks Francisco for your kindness, answering all my questions, and helping me get the product I needed - also the way I needed it. Professional and customer oriented. read more

Samuel P. was extremely helpful. I had a battery issue and a battery fuse connector issue. He was straight to the point, extremely informative/knowledgeable, and got the job done in minutes. I was in and out of there so quickly, with my issue fixed. I left stress and anxiety free. I would highly recommend this location and ask for Sam or Samuel!! Thank you again! read more

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I went in needing new wipers for my truck and Diego was super helpful with not only finding the ones I needed, but also with installing them (in the rain!). Great customer service overall! Also, respond to this review if you're single. Thanks :) read more

Seriously- good help is hard to find! I popped in as a damsel in distress after going to crappy Napa who was like, "sry, can't help you. Next!" I went in needing help with stuff I don't understand and Neo was the first and friendliest face I saw! Kind and helpful and such a gentleman. He was so polite and knew exactly how to help. I seriously can't thank him enough! He's in the zone- employee of the month zone! Thank you, Neo! read more

Very thankful for the employees at this location who were very helpful and knowledgeable. They helped me out of a real sticky situation when my car acted up on a road trip while I was a 6 hour drive away from home. read more

I had a wonderful experience here. My Mercedes needed a new battery. I was unsure whether to take it here . So I went in and was pleased to find out how knowledgeable the staff were. I want to compliment the employee Joshua. He had excellent customer service, was professional, and knew what he was doing. He went above and beyond and replaced my battery for me. I was very thankful to have him help me out. I was able to replace my battery at 1/3 of the price that the Mercedes Benz dealership was willing to charge me. The customer service here and the well Informed staff was above average. read more

I called and have all specs on my truck looking for a replacement brake rotor and caliper. They said my parts were all in stock and they would set the aside. I drove about an hour to the seaside store (closest store to my house). Upon inquiring about my parts at the counter, they promptly pulled out my caliper and asked if there was anything else. I said yes, my rotor that was supposed to be set aside. Come to find out, they actually didn't have my rotor in stock, and I had driven an hour to a store that didn't have the parts I needed to complete my job. Now I'm truckless, waiting to drive back into town tomorrow. Lukily I have a second car. Obviously I'm not going back to seaside Autozone until I cool down a bit about this fiasco! Thanks Autozone for wasting two hours of my life! read more

My car needed a couple of parts so I called autozone in seaside and spoke to Joshua. I received amazing service from beginning of call to the end of service. Joshua was very polite, professional and knowledgeable. He put the 2 parts I needed on hold and as soon as I got there he rang them up and installed them for me too. I'm so used to below par service in so many other places, it was great to finally visit a business with great employee. I will definately be going back to Josh again. read more

Kiayra also goes by Daniel was extremely friendly and knowledgeable. Our battery was dead and he tested it and gave us a new one.

Kudos to Auto Zone & Yelp! Dealership told me I needed a new battery, although I have had no issues. Auto zone gave me a free battery check and confirmed the "Bad Battery" diagnosis. I had read Yelp reviews praising good experiences with Auto Zone; so I came here. Thank you for the new battery! Thank you for putting it in, for no additional charge, on a Sunday no less. Thank You for disposing of the old battery, for no additional charge. I appreciate your kindness! read more

AutoZone Auto Parts - Excellent Customer Service! - Auto Repair Near Me - Seaside, California

Yeah so mixed feelings on this one because the manager is super helpful and gets his stuff right, but I'll tell you what the girl Alandra who works there couldn't tell you her left hand from her right hand. She was very unhelpful and told me that the order I was pointing too saying it was mine was in fact not mine, then finally she silently puts my order in front of me and just walks away without saying anything. read more

Hey I know it's an auto Zone and it's a chain. Hey the place is clean, very clean, well stocked, and the people are nice oh, and the parking is easy, and we got what we wanted, hey what else can I say looks to me like a good place to stop if this is the place with the parts you need we needed some cleaners to get some goop off the doors and it work just great read more

Sometimes you have to stick your finger down your gullet and get rid of the lunch you just had to make room for another sitting. And that's just what I did. Slipped the old pointer to the third knuckle and heaved up a glorious stream of colored HELLO! After I left the old sidewalk pizza baking in the sun I strolled on down Seaside way and entered an establishment emblazoned with the nom Autozone. I was floored and if that wasn't enough I was Jack Sammy all the way to Cleveland. Brother can you spare a kind word and a cup of Joe. I've got a lot on my mind and no one to rap out to! I'm the real deal daddy O when it comes to the procurement and usage of auto parts and man alive I tell you these folks got the parts in spades! I didn't even need a spark plug gapping tool but boy howdy did I ever get one! And a gallon of the old blue windshield spritz and I was good to go. I downed that blue concoction and I was blotto for the duration. read more

I feel customer service here is good. But today was superb. Rolando helped me with an online order problem and took care of MY error in short order. I did not expect that the store could solve my problem, but felt that was best place to start. It was, indeed, the right move. read more

Mechanically inclined? Fix things yourself at Autozone. Parts, tools, etc. The other day the Check Engine Light (MIL) came on in my Civic. I thought no big deal. It started flashing, yikes I better get this thing looked at. Delima. Wait for some auto shops to open up time for me, or I can go to Autozone, and they will let you check out the same type computer system that the mechanics will charge you between 70 and 90 dollars in the Monty area for, at the price of nothing. You ask them for the system to get your cars readout, and what they do is take a deposit from you of 160.00, I used my Visa card. As long as you bring the system back with all parts and in the same condition, they don't charge you. It was simple, most of the import cars have under or near the fuse panel a little plug, you plug the computer into that on the car, and turn the battery portion of the car on, and the readout prints out on the screen in front of you. Not only that, but it will also shut off that check engine light as well. (of course if you don't fix the problem it wont help, but). I had cylinder misfires on two cylinders, with the codes P0301 and P0303. I didn't need to look it up, I figured the spark plugs hadn't been changed in a long time. I went back in to autozone, purchased plugs, changed em, and sure enough my plugs I took out were really bad. All in all, I would have paid probably over 150 dollars for a mechanic to check my car and replace the plugs and shut off the check engine light. I did the work myself, which took all of 45 minutes total, and cost me a little more than 30 $. ( I bought the pre-gapped platinum plugs for my baby). Awesome. If your check engine light comes on, and you have an import, save yourself 70 or so dollars and go to autozone. If its serious, then take it to the mechanic so you have an idea of what the problem is. Mechanics in this area come up for such mystical charges as unicorns in mufflers etc. Staff is great here, helpful, friendly and knowledgeable. They were superb. This place qualifies for my automatic one star deduction because it is a chain. However, due to the staff being very helpful, and you can rent the computer systems, it gets bumped back up to 5 stars. Lose the unhelpful staff and you lose at least 1 star. read more

Came here to pick up my online order. The employee who helped was very rude. I greeted him and he said nothing. I thanked him when he handed me my item and he just stared at me. If he hates his job that much maybe he needs to reevaluate his life choices. read more

Call to see if they have a battery for my Mercede s550 ,It take two different size battery one for starting and one for the computer system. The sale person said they have one in stock. Ask him if can give me the measurements of the battery. He said no. Asked him if he had a measuring tape or ruler ? No.Wasn't going down there and it wasn't the right size. , Just lost my business. Told him I'll go down the street to get one. He didn't care should have gotten his name. The other auto store was very helpful ,they gave me size of battery and was exactly what I needed read more

Super clean. Very friendly woman manager was incredibly helpful while not making me feel like an idiot. More women should work at car places half the world are women! read more

I visited this location looking for headlight bulbs and wishing to get help in replacing them. From the minute you walk in you can feel the quality of their customer service by the way they greet you. I also was able to witness the way the customer in front of me had her questions answered. Eddie was the employee that helped me. He was friendly, polite and efficient. I left very pleased with the experience and likely to make this store my place to go to for auto parts. It was the best feeling getting help without an attitude or making you feel like your ignorant for not knowing specifics about the parts you need (experience at another store in the area). read more

The guy with the beard was super helpful, I had a hard time looking for a sparkplug for my generator and he found it in seconds.

Great customer service. My husband and I decided not to go to BMW and spend a couple of hundreds of dollars for a new battery. Purchased battery and staff was nice enough to let us borrow tools to change the battery. We mistakenly closed our trunk where the battery is located and the staff was kind enough to pull up one of their trucks to jump start the BMW from the alternator! How awesome is that. Despite the rain and massive crowds in the store they managed to help us out! read more

That girl alondra is the best employee there she helped be change a battery and got my car running in no time she should be employee of the month read more

Came in for a transmission sensor part for my car. They did not have it but told me they could get it in that evening from another store. I came back that night and it was not there. I had already paid for the part, so I came back again after work the next day and they were able to find it. When I tried to install the part, I discovered it was the wrong part. I returned to the store and they tried to tell me that I had ordered the wrong part. I showed them the one off of my car and the receipt that showed the name of the part and a photo from the manufacturer. The clerk then admitted that they may have made a mistake in the part number. They did a rush order and I had my part in about 3 hours from a nearby store. I like Autozone. Have had good service and good prices for many years from them. I like their iPhone app and the ability to store my vehicle info on the app to look up parts. read more

My grandma and I got stranded down the street from here because her car battery decided it was done. It took us a long time to find someone who would stop to help us with a jump even though we had the cables, so while we were waiting I called this location to see if they had the right battery. From the phone to store the staff was very friendly and extremely helpful. I'm not sure how to spell the name of the gentleman who helped us, I think it's spelled Alvaro? He really went above and beyond. After the feeling of being stranded it was really cool to feel like we were in good hands here. read more

This morning my driver side windshield wiper came off while I was driving. I came to Auto Zone because I know they have a wide variety of blades to choose from. I expected to buy a pair and fuss with replacing them on my own once I got home. Juan Guzman was kind enough to replace them without my asking him. I appreciate his customer service and will definitely return in the future. Thanks for making my day a little easier, Juan! read more

Ok. So I came in to get a windshield wiper.there was a lady helping a man at her window. I stop in line and waited. We made eye contact three or four times but no smile, no greeting, no anything. Ok. Maybe she was really into her transaction. The guy she was helping was a jerk. He needed a part they didn't have and she offered to order it. It came as part of a kit which they had, but he didn't want to pay for the kit. It was like 6 vs. 30 dollars. He tried to work her into giving him the kit and he would return the unused parts. She said she couldn't do that which I totally understood. He kept pushing her different ways to get the part. It took forever. Then a kid came out of the back and told the other customer that they didn't have what he was looking for. He said the computer said they had one but it wasn't in the spot it was supposed to be. Another customer came in and had a box in his hand like he needed something. It looked more complicated than mine. After waiting 10 minutes without anyone greeting me, parts not on the shelf and an employee doing something she wasn't suppose to do making me wait longer. I just turned around and left... Oriels was right up the street. I get being busy, but not ignoring business. Won't be going back. read more

Quick service here. I stopped in because a friend's car had a "check engine" light. Last time mine went off I learned that it just needed a new gas cap. Yeah, so $7.99 should fix your "check engine" light if your issue is a gas emissions leak. read more