Where do i start they will refuse to not only see you but not even advise over the phone when i…read moreexplicity expressed the situation was dire I haven't slept in 3 days due to active flare up been a customer for a couple years now. Called 4 times before any one would even pick up. They rush me out every visit. Never actually take time to seek actual cause of flare ups . I've received bills for produceres that should have been covered by insurance that I was completely unaware of and instead of them taking care of it. Im continually billed and told by the office im not sure why your insurance didn't cover and they advise me to call. I would not recommend.

I would like to thank PA Jamila for the care and attention she provided during my recent visit…read more She took the time to listen to my concerns, review my medical history, and discuss my treatment options in a professional and respectful manner. I never felt rushed, and she made sure my questions were answered clearly. Managing complex medical conditions can be challenging, and I appreciated her thoughtful approach and commitment to helping me receive appropriate care. Her knowledge, patience, and genuine concern for her patients were evident throughout the appointment. Healthcare professionals who treat patients with kindness and respect make a real difference, and I am grateful for the care I received. Thank you, PA Jamila, for your dedication and professionalism.

Dr Gabriel Cortes is a knowledgeable, thorough and attentive physician. He takes time with…read morepatients and offers expert advice with his years of experience. He recognized a symptom that other physicians had not identified and provided treatment accordingly. It is unusual to find a practice that sees their patients personally unlike larger group practices.

Finally found a primary care doctor that has a private practice and is not part of a big…read moremilti-doctor group. He has one nurse and one medical receptionist. This is a case of smaller is better. It is also refreshing that there are outdated and recent magazines in the rack.

Although this has been my PCP for a few years now I have yet to meet my actual doctor......... Odd…read morehowever at the same time I am generally only here for a routine physical or seasonal allergies. The entire staff is very easy going and great to deal with. They make you feel welcome and show they appreciate your business. As a previous reviewer stated they somehow always fit me in the day of when I call for a sick call which is great!! My old PCP I'd have to wait sometimes 2 days before they would see me. I am on a quest to actually meet my actually doctor. I know he is in there somwhere and I am determined to find him LOL

I'm just going to give you a bunch of facts and you can decide from there if this is somewhere…read moreworthy of being the gatekeeper of your health. - I had a physical with P.A. Talia Roots. - Talia did not brief herself before hand to realize I have one kidney, and proceeded to direct me to take a medication that could be dangerous to me. Caught, only by me. - Talia failed to mention that she observed high blood pressure - Talia failed to mention she observed jaundice, I found out about both of these only in the summary provided after. - 4 Calls the the following business day to follow up with consistent 'she's going to call you in the next half hour' never happened. - I've been going here for 4 years, I have never met the doctor. Don't even know their name. - I had a family member at this practice told they were too young for a certain type of pain, when they went in for only that pain. - Last year when I was sick they told me 'don't come here, you might have the flu, go to Well Now'. Then the Well Now staff laughed at me when I told them that because even they couldn't fathom that a primary doctor would say something so stupid. - Office staff has the customer service and hospitality of an inmate on their 30th year of prison time.

Even though Dr Aquino has retired, this practice continues on in excellence and professionalism.read more

We have gone to Maple Internal Medicine & Pediatrics for years. Stellar practice of six doctors and…read moreimpeccable staff of nurses and office helpers. We have seen the same wonderful doctor (Dr. Thierman) who knows our whole family; that makes for comprehensive health care. Responsive, caring professionals who work with you to meet your health care needs. If you need help outside their expertise they help direct you. Best doctors ever.

If you're on the phone with someone for an hour, that's a long call. If it's more like 2 minutes,…read morethat's a short call. But what if it's roughly 17 minutes? Now that's what I would describe as a medi-cal. I've been in here so many times, usually to see Doctor DaSouza, or to bring my friend to see DaSouza. I've spent way too many hours in this building in the last few years. Other than DaSouza, there are others I've dealt with in this building who are not so friendly, and most of the services are expensive, so it loses one star for that. This is a typical, clean, conveniently-located medical complex with all kinds of doctors and offices inside. The only reason I'm reviewing it, let alone so enthused about it, is because Dsouza, (an OB-GYN) is here, and he caught a very elusive cancer that was manifesting itself in one of my best friends, and quickly sent her to get it looked at and taken care of. At the time she had no medical insurance, and he still got her on the fast track and ultimately her life was saved, so how can I have anything but positive feelings about this guy and this place. And before you complain about the "personal experience", yes I've been to the office and sat in on the visits and even received off-the-record medical advice from him, many times. So yes, it is a first-hand experience. It loses one more star just because it's a little treacherous during busy times of day (which is all day, really, on Transit), to turn left into this plaza if you're heading North. Transit has become brutal (it's the East-towns version of Niagara Falls Blvd, really), and just be careful getting in and out of here.

the worst doctors office ever!! they don't care about the patients at all !!! they make you jump…read morethrough hoops to get your medicine! the staff is rude. most hardly speak english!! the dr amy munro does not care about her patients at all. would not recommend to a stray animal !!! again worst practice ever !!! if you have them, drop them and run!!

WNY Medical .. Located On Broadway In Depew Is Incredible! The Staff Is Wonderful From Receptionist…read moreTo Doctors! I Have Been With Dr. Amy Munru For Years. Dr. Munru Is Knowledgeable In Every Area Of Medicine. If Your Looking For A Primary This Location Will Not Disappoint You!

An office that either endorses, encourages, or sanctions its receptionists to be abusive and nasty…read more The medical care is lackluster at best. Takes days for a call back and they simply refer you to the emergency room. Poor care, poor customer service, look elsewhere.

Dr. Thomas Artim, Dr. Steven Becker, and M. Patricia Whistler (Family Nurse Practitioner) work out…read moreof Cleveland Hill Medical Group. I first encountered their office when I had to get a physical for my new job about 9 years ago with Dr. Artim. Being new to the area and on my own insurance for the first time, I needed a doctor. I was able to join with Dr. Becker as a new patient as the office left a good impression. I mainly see Trisha Whistler, the NP for all my checkups, etc and I have also been able to see Dr. Artim when needed. I've actually only seen Dr. Becker once or twice for a call in appointment. I find everyone there super friendly and easy to work with, be it scheduling appointments, checking in/getting info, and the nurses who do the initial visits. It isn't the most modern looking place, but the staff is very well informed. Records on computer, super fast electronic prescription sent to my pharmacy, etc. They have an online portal through their website now too. They have given me good informal referrals for specialty doctors, have kept up on my immunizations, and in general, I feel the practice is just well run. They do not have super extended hours (7:30/9 to 4/5 depending on the day, and alternating Saturday mornings), but I have always been able to get in the same day if I call with a problem that I might need a prescription for (e.g. ear or sinus infection, etc) and they squeeze me in before closing. A nurse always calls back within an hour or so. I have never had to rely on going to an Immediate Care place instead of them, and you don't have to make a general appointment 3 months in advance. I don't get sick much or have any chronic conditions, but for general practitioner need, they totally fit the bill for me. The only slightly poor experience I have had was with Dr. Becker who's bedside manner was a little brusk when I came in with a mysteriously spreading rash on my arm, but I almost always see Trisha and she is excellent. Dr Artim is very nice too. Also, when you call after hours, they can connect you to an answering service if you have a problem and need to speak to a doctor, but there is no general voicemail available if you needed to leave a message about canceling an appointment/needing a refill.

This clown is a total loser. He's been my GP for 2 years. I just fired him. When ever neede, he was…read moreunavailable. He only wanted to collect the fees from a bi-annual visit.

They never look into or care about your concerns. This facility has the doctors where patients have…read moreto fight for themselves, while the doctors gaslight you and won't acknowledge your issues and fears. Only positives are their hours and always being there. Other than that, these people will tell you you are fine no matter how you feel and send you on your way.

Dr. Matthew Jones sucks. He is a complete jerk. He never listened to my issues, and when I…read morefinally had enough, he refused to renew my prescription for zepbound, which I just started. He's an asshole.