Feeling gimpy? People of all ages in casts, splints, and using crutches or wheelchairs are seen…read morehere. All insurances are accepted here. Props to the front office staff: I think they see 200 people a day (several physicians use the same waiting room.) My orthopedist was able to get X-rays taken of my hand on site, and he was reading them within 15 minutes: Excellent ancillary services! Not only did the doc have a great bedside manner, his nurse, radiologist, and check-out clerk did as well. My scripts were sent to the proper pharmacy, as promised. I'm really glad to have found this practice.

Dr. Karpie and staff, took a horrible injury, and helped put my mind a little at ease…read more He was an amazing surgeon, and they have been with me since day 1, helping me get back to normal life after my ruptured quadriceps. It's been a long road, but they have been with me the entire time!

I've been coming here for physical therapy and had my surgery performed by Dr. Parentis who is one…read moreof the two doctors of the practice. My experience with both has been extremely positive. The only negative was working with one of the PAs, Matt. He made me feel rushed and he didn't seem as attentive. Everything else has been so good that I still had to give a 5 star review. The doctor and the PTs have been so friendly and caring. I've felt confident and assured through the entire process. Jim, the head PT is also very kind and likes to joke around which I think is helpful in the unfortunate circumstances when you're in need of PT.

Dr.Parentis and associates cut two toes off a patient. Then amputated his leg twice…read more Please investigate this character before you consider having any type of care. The patient won a lawsuit against him of 9.1 million dollars. Look up your provider before they do this to you.

I saw the Romanowskis for a knee replacement in December, 2019. Starting with the preparation…read moresession right through the surgery and physical therapy, every step was excellent. My knee replacement is now my good knee, and my former good knee is so bad I'm calling them to schedule a second replacement. After the first procedure, I was able to get back to hiking, walking my dog, trekking all around France, and playing with my grandkids. I will also tell you that I went through a stem cell procedure about 10 years ago for the current bad actor, so this is the end of the road.

Dr Romanowski is a superb, expert, orthopedic surgeon who does hundreds of knee/hip replacements…read moreyearly out of Kenmore Mercy Hospital- the highest rated joint replacement hospital in the buffalo area. I recently had my hip replaced by him, and the whole experience was run smoothly, cared for at every turn by his wonderful team. I couldn't be happier with my treatment, was kept informed about what to expect , the insurance paperwork was done correctly (the first time!!!). Dr. Romanowski and Dr. Cindy Romanowski check on you as you recover, to make sure everything is perfect, and all needs are met. I am SO grateful for their treatment.

Came in for my two year knee replacement follow up! Two years later and I still love coming here…read more The whole facility of orthos are wonderful, big shout out to Dr Mack and his staff who performed my surgeries! Also have to shout out Dr. Karpie who also helped me through my knee issues! Don't think you will find a bad doctor here or physical therapist, but I can personally recommend the two above! If looking for great orthos, I definitely start here at Trinity. I would of gave five stars BUT I do hate there check out procedures. When done with your appointment you have to come back out and get back in line with people checking in and wait again to schedule appointment and check out. I complain about this every time, maybe one of these days they will change it. Hahaha

Dr. Brown is amazing! His credentials can't be beat, and he explains everything in detail for you…read moreregarding your injury. His office is comfortable and welcoming, and the office staff is amazing. Would recommend 100%!

This was an interesting experience. In my mind I imagined a practice with perhaps 2-3 providers…read moreand support staff. I walked in to. find staff with clipboards walking all over the place like waitstaff at a busy restaurant . Then I saw the signs saying CHECK IN and also Check Out . A bit like the check-in desks at a busy airport. I was checked in quickly and directed to take a seat in the waiting area . It was like a scene I experienced in crowded doctor's office in India many years ago. There had to be 40 people in the waiting area , all holding their clip boards and paperwork . Staff , with the obligatory clip board , walking in calling the first name of the next patient . I thought , this will be my last visit to this place. I waited 45 minutes to see my provider , not unusual these days . Staff led me to the examining room and I was amazed to see TWENTY examining rooms , I got room 9 . Eventually the Physiatrist came in, no long wait . Introduced himself , failed to introduce the presumed scribe that came in with him. I got the sense I was being rushed and in a conveyor belt experience. The doc did seem to be skilled and I will return and see what visit two is like . At check-out I was taken care of by someone whose name tag said "Director of Operations". He was very pleasant and quick . Good to see he was on the front lines working with the grunts .

If I could leave no star I would. In 2022 I had a career ending injury that Dr Douglas diagnosed as…read morea meniscus tear. After surgery, I continued to have pain and so I was sent every 2 to 3 months for knee injections which never helped. I kept asking for imaging and was told it's just how my knee healed. After Douglas retired. I asked why I was never given the option for Moore imaging and his nurse practitioner sent me for imaging. It turns out I needed a complete knee replacement so I did had Dr.Hlubik do my knee replacement. Days later, I went back to get my stitches out, and my leg was on fire. It hurts so bad . I was told it was normal . I told his PA Nolan I was going to the emergency room for imaging when I left the office . A half an hour later he called me to tell me to go to Windsong to get an ultrasound . Had to be poured on blood thinners because there were too large blood clots in my leg. From that point on I was completely forgotten about for a month. I kept calling and messaging my patient portal asking for physical therapy and nobody answered the patient portal and the women that answered the telephone would tell me there was never an authorization for PT. Finally my insurance company sent me the pre-op that was dated April 2025.! The same day the operation was authorized. Finally in August I was allowed to go to physical therapy. I got apologies up and down from a patient's advocate, and then Dr. Hlubik called me to apologize. I don't blame him entirely because it's his team that let me down.. I will forever beyond blood thinners because the blood clots are still in my leg. I was never able to return to my career for New York State.. which affected my retirement. And I don't know if anyone has checked lately but blood thinners run about $300 a month.. in case anyone's wondering I've had quite a few surgeries and never developed a blood clot and I was a very healthy 52 year-old woman when they started. Thanks for ruining my life and my career Excelsior orthopedics. I am searching for an attorney.

So I had a very simple slip that caused a very major broken leg the day before I was flying out for…read morevacation. Well it's just been that kind of year. I was admitted to ECMC and my surgeon was Dr Mutty. It was a Saturday and I wasn't going to have it repaired till Monday. Monday came quickly and I was taken for repairs after meeting with Dr Mutty again. He explained that there would be two plates needed one on each side of the leg and all that went with that signed my leg and I would see him on the other side. The surgery went well and indeed he came to check on me and explained everything that had transpired and I had post op appointments to see him in about 3 weeks back at ECMC. Every detail of my care and needs was set up before I was released. About four weeks later I saw him again and had the hard cast removed and and the staples and stitches removed. And tape put across the surgical sites. Then I was fitted with a boot and given instructions about not putting any weight on it and another follow up appointment. I had home physical therapy as well. By my appointment in November I was free of the boot and had crutches and compression socks. Each and every appointment the staff at Dr Mutty's office were absolutely wonderful. They were friendly and helpful. In his office and in X-ray. Dr Mutty was comforting when I thought I would never be able to walk normally again and reassured me that I was on track in my healing and he was absolutely correct. Now I'm almost embarrassed to say that I've been through this before on my other leg about 9 years ago. It wasn't as bad a break but I felt very comfortable using UB Orthopaedics again because I knew they did good work. They have their own Physical Therapy departments. One is in ECMC and one is on Harlem rd in the high office building across the road from Chucky Cheese. I would highly recommend them if you break a bone and the ambulance driver asks you which hospital you want to go to. ECMC and UB Orthopaedics surgeons.

Long call wait time, rude receptionist. I finally gave up without making an appointment.read more

I came for the first time for a pain in one of my toe joints that won't go away. I was seen by Dr…read more Pochatko and Aaron. Every staff member I came across during my visit was very kind and professional and personable. I felt like I was a regular patient here for years even though it was my first visit. Everything was done quickly. I checked in fast. Got to a room fast. Saw the doctor in minutes. Got X-rays done immediately. And no, nothing was an emergency. That's just how it went! We narrowed down my problem to being one of two things ... it was a little early to make a true call on it, especially when I don't remember ever injuring it, and he gave me a couple of suggestions of things I can do in the meantime while I wait a bit longer and see if the pain subsides. If I ever have to go back to this office, I'd be more than happy to! BTW, when my doctor referred me here, they actually reached out to ME FIRST, welcoming me to their office and eager to set up an appointment for me. Really wonderful to be seen and heard as a patient. If you're ever referred here, do not hesitate. You're in great hands!

We have been in & out of Northtown Orthopedics for years. Several different brakes and Carpal…read moreTunnel surgeries. This past visit was not the same as in past. The girls at desk seemed overworked or just annoyed. The PA was abrupt, loud and didn't introduce herself right away. It was a bit awkward. In past years we felt a strong staff, personable Medical Providers and never felt our consultation was rushed. We waited for a nurse to show my daughter how to properly put on her ankle brace, and after 30 minutes of feeling claustrophobic in room, we just left to check out. We had actually been in that room for over an hour.. The one girl at desk didn't apologize or offer help, she just said "their busy with Patients". My thought was, we've already waited 2 hours & we are a Paying Patient too. Something needs to change in the Medical world asap.

Dr. Lanighan was kind enough to squeeze me in for a quick appointment to explain an x-ray I got…read moredone to me. I have never had such a pleasant experience with a doctor as I did with him. He was so incredibly warm, sweet, and friendly upon greeting me. He knew I was really just there for peace of mind and was nice enough to show me my x-rays and explain them to me so I could understand what was going on. It was extra helpful that he had had the exact same injury in the past as I had so he had first hand experience to better explain it to me. If I ever have hand issues in the future, there is NO ONE else I would see except Dr. Lanighan. Truly cannot express what an amazing, caring doctor he is, especially to someone he just met.

Today was my first visit here (and hopefully my last as it was a post op visit and I don't want…read moreanother surgery anytime soon!). It is a clean and organized and efficiently operated place. The receptionist did a good job telling me where to go ... address .. building letter ... suite number ... pod letter ... it seemed overwhelming, but everything is marked very well and that made it so so easy! I was called back as soon as I sat down, and in came my surgeon, Dr. Ethan Craig. He did an excellent job performing my emergency surgery at the hospital. His upbeat and confident demeanor made me feel safe. He will also be honest with you about the potential cons of the surgery. Visiting him post op was smooth and simple and everything seems to be healing as it should. Although I hope not to need another surgery, I would absolutely trust and recommend Dr. Craig!

This place feels like the future of healthcare, meaning, a faceless factory churning out…read moreassessments and appointments as quickly as possible in order to bill as much as possible. The building is expansive and feels like being inside a mall. Everything is FINE, but there is no personality, no human touch. I went in for an issue with my shoulder and was zipped through an x ray and appointment with a lovely PA. She recommended PT, which I then attended for about a month and a half. The office staff were efficient and it was easy to make appointments. My assigned PT wasn't a perfect personality match, but they were obviously capable and I trusted their advice. Throughout my treatment I got constant emails asking me to fill out questionnaires and surveys, some about myself and some about the providers. There were so many that I'm sure I didn't complete them all, but there were no consequences and no follow up was requested so it's hard to tell if they were really necessary. When my treatment was over I got a bill which was difficult to decipher and said I owed $30, which I can only assume were for copays that they didn't register in their system. The billing amounts were inconsistent between sessions so I'm only guessing that was the issue. I called to follow up and was sent a link where I could upload my credit card bill as proof of payment. I've heard nothing back since then so I can only guess everything is settled. One other note, I got an automated phone call at 6:38am from this office telling me there are exciting new updates coming to their online system. No thank you, I didn't need to be woken up for that. Overall, I got the treatment I needed, which was the most important part. However, I wouldn't come back here again.