Neat, clean, efficient: place and people.
When we entered, I was a bit dismayed because so many patients were waiting. Eventually I learned that every patient, like myself, was accompanied by their driver. As patients were taken back, the driver was told to wait in their car and that they would be called when the person they accompanied was ready for discharge. The waiting area cleared out quickly.
Michael, my nurse, was super efficient and knowledgeable, friendly and reassuring. He never acted rushed or impatient, even as I rambled about nothing at all (probably I was nervous).
The procedure staff was also friendly and efficient, seeming to make my comfort and relaxation their chief priority.
My doctor, Alok Gupta, talked with me prior to my entering the twilight zone. Conscious sedation is what the anesthesia is called. But unconscious sedation might be more accurate. I remember saying "ow" a couple of times, but absolutely nothing else until Michael brought me the bag of my clothes and said he'd walk me out when I was ready. My daughter was already inside and waiting for me.
The after procedure notes were extensive, and clearly understandable.
If you need an endoscopy or colonoscopy, I recommend you make sure your doctor will be able to send you here. read more
