I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

The speed of service and the friendliness of the staff is a five star review. Manny the repairman…read morewas very nice and his communication with us was great. The reason of the two star is the job that was done. I was expecting Midwest Heat & Cooling to replace my GE AC wire. The wire was completely cut in half by my puppy, thus the reason of hiring them. I paid over $200 just for them to tape the wires together. My AC unit still does not work and now I have an electrical hazard that I now have to deal with. 10/10 Friendliness 0/10 Reliability I do not recommend.

**BUYER BEWARE** The 3 different technicians that came to…read moreour home were all very pleasant and polite. Our heat went out and the first technician said we had a bad sensor and it needed to be replaced. He did not have the part on the truck, so he cleaned the old sensor and our heat worked. (The contractor we called for second opinion said it would be fine to run on the old sensor after it was cleaned and felt part replacement was excessive.) The Midwest tech also gave us multiple quotes for things that were not broken. Included was a quote to replace our two working thermostats for over $1,400 because they sometime draw more power when not wired properly...although he said ours were wired properly. He spent a significant amount of time at our home, apparently writing up the additional quotes that were not needed. A different technician came to install the part we were told we needed a few days later. He also spent quite a bit time at our home.... writing up some more quotes for things that were not really broken. These items were different than what the first tech recommended. Then our heat went out again a couple days later. Technician number 3 came and spent a lot of time at our house and told us we need to replace the whole control panel (Although, he was able to power the system on and off to get it to work). He also said the inducer motor bearings were making a grinding noise and needed to be replaced. Keep in mind neither of the first two technicians noticed a bad panel or the bad motor bearings. He also said that they are required to write up at least 3 quotes for each customer. Yes, we are trusting souls, but 3 strikes and you're out. We called another heating company. As mentioned above, they said they would have cleaned the sensor for us and would have been done. They also could not find anything else wrong with the system at this time. They suggested that we just call them when it happens so they can find any real problem. It saddens me that a company like Midwest appears to be training and encouraging these young men that work for them to find things that are not broken and scare customers into ordering that repair. It appears that they are teaching them to cheat, lie, exaggerate, whatever it takes to make more money. Definitely not a reputation I would want...I pray that Midwest develops some more honest and customer focused processes. If they did that maybe they would get my business.

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

5 star - came out same day. did a couple additional maintenance items at the end which was nice cuz…read morewe were already paying for the full hour of labor. Showed me how to properly adjust settings on water softener as well.

They are always able to come and fix our furnace if we have issues. Usually less than four or five…read morehours to arrive, even in midwinter. Great service, friendly and fairly priced.

I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

I was really happy with the service I received from H J Faust. When our heating went out on a…read morefreezing day, they had a worker out at our house a few hours later. Colin figured out what was wrong and fixed it all in the span of a few hours. Really grateful with how fast they were on a cold winter day, and everyone I spoke with was helpful and very friendly. Will definitely use and recommend their services in the future!

Great communication regarding service appointment. On time, as scheduled. Colin was great. Ask me…read moreif I had any questions, and brought things to my attention.

Shane Peck came to our home today and checked out the air conditioner for the coming season…read more Everything was O. K. and he was very helpful, turning on the outside water for the season, something I cannot do these days. We were charged $101.66 for the service which was fine with us. We have had Shane as our service person a few times now, so we had a good visit again. Ron F.

Thielmann: I'll try to give a brief background. The furnace (unit also has AC component) in my…read morecondo was having white smoke/steam come out of the external vent during some of the extremely cold weather we were having. Even though my furnace was not making any unusual noises, smells, or setting off my carbon monoxide detector, I was still concerned as no other condos in my building or nearby buildings were having the smoke/steam. The employee that initially inspected by furnace (Carlos?) informed me that the heat exchange was clogged and would require me to repair the furnace or purchase a whole new unit (I opted for a whole new unit based on its age). Carlos gave me the impression there was no rush and that it was not something that necessarily needed to be done immediately. When the second employee (Dave?) came later that day to take measurements and verify the replacement unit needed, he made it seem almost emergent and began to wonder aloud if he needed to shut my furnace off that day. The stark contrast between the two was alarming and created a bit of a trust issue on who to believe. Carlos seemed a little green and Dave seemed like more of a veteran. Dave eventually determined it did not need to be shut off as no carbon monoxide was entering my condo. The whole experience did create a bit of a panic for me though, so I quickly accepted the only available appointment within the following two weeks. It was convenient that they could get it replaced just five days later, but if it truly wasn't an emergency then I would have liked a little more time to verify I was getting the best price as it wasn't cheap (to give you an idea this is the largest purchase I've ever made behind my home, education, and car). They do offer payment plans that were easy to enroll in, one of which has 0% interest if paid off within a year. I'm not trying to throw anyone under the bus, but I can tell they really want an honest review as I've received multiple texts and emails asking to leave one. The crew that showed up on the morning of 12/24 to install the new unit were quick and efficient. They were respectful of my property and explained the new thermostat to me. All the employees were friendly, including the ones running the office over the phone (Micah?).

I own barbiers Italian in South Milwaukee . Our AC in the bar Needed to be replaced we were in the…read moremiddle of a hot stretch he was very busy but quick to respond great equipment great service thanks Nick

From the owner: At Exceed Heating & Cooling our mission is to provide exceptional residential HVAC services with a…read morestrong focus on customer experience. We are dedicated to delivering high-quality solutions that ensure the comfort and satisfaction of our valued customers. Through our expertise, professionalism, and commitment to exceeding expectations, we strive to build long-lasting relationships and become the trusted HVAC partner for every homeowner we serve.

I am so pleased with O'Leary. We had them out last year for a furnace inspection and they went…read moreabove and beyond. So much so that we decided to have some major work done on a vintage 1875 home that we are restoring. Dan and Jacob were the technicians that came out to give an estimate and then were the same that came out yesterday to do the work. There were several items on the "to do" list and Dan and Jacob got everything done in a timely and efficient manner. Super friendly and took time to explain things to me which I greatly appreciated. Very fair price for all the work they did. I told them when they finished that now I can sleep knowing these things are off the list and done. Highly recommended.

O'Leary was the subcontractor used by my general contractor, and they were responsible for the HVAC…read moresystem on my addition. It was installed in summer 2020 and has been a lemon ever since. Anytime the temperature outside gets above 85, our brand new system doesn't cool - my indoor temperature in the addition rises to very uncomfortable (sometimes mid 80s!) temperatures. They have come out four times to fix it. TBD if it's actually fixed now. All I know is my 35 year old system on our main floor operates like a champ, and it's very confusing why this one is so awful.