Brown Heating and A/C has been my favorite for over 20 years....it's nice to have a local and…read morereliable company help you whenever you need them....in the cases when I called asking for help..they were Very helpful and arrived when they said they would..and fixed the problems right away..with great service at reasonable prices...as a long time customer..I can attest to their kind communication and excellent service...I live in Deerfield and they are known to be top notch... When my heating and Air conditioning units were getting old a few years back..I ask them for an estimate and ordered new equipment..and was amazed at how reasonable it was...and how fast they installed it!...no surprises, and no heartburn...they are simply a great resource for the residents of Deerfield, and surrounding communities... After all these years of doing business with them..I think it's safe to say that with no negative experience and all the times they did exactly as promised...they are top notch in my book! Thank You to Jerry all all the others...You guys are very much appreciated!..

I have never written an online review, but was compelled to do so given the horrible service of…read morethis company. I called them in the beginning of January to service 2 fireplaces. They took some numbers from my fireplace and the remote system so they could order new parts. I never heard back from them. I finally called in March and they said they had all the parts and set up a time to service. I waited 2 hours that day because they forgot to come. They finally came after I called and got numbers again from my fireplace but didn't bring any parts to repair. Never heard from them for over 3 weeks so I called again. They said they now couldn't repair my fireplace. I was so fed up I asked them just to return the remote system they removed so I could have someone else come over to service it. It has been a month and I have called six times and they still have yet to return what they took. It is now almost May! They are the worst company I have ever dealt with and have no customer service!

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

John and his son Brad just fixed my AC unit in Twin Lakes. They came right on time, quickly…read morediagnosed the problem, and replaced the broken capacitor. Now the AC unit is humming along. They also check the efficiency of our unit, and discovered that it was a little low on coolant, so they topped that off. Also, they helped me with some advice about what kind of filter to use in our furnace so as not to restrict the airflow. Turns out we had too dense a filter installed, and it was choking the whole system, and causing the AC to work harder. John and Brad were really nice, and I will definitely call them for all my hvac needs.

"Simply The Best Experience I have had with an HVAC company in the past 15 years as a homeowner!…read moreThe technician explained everything to me about the service call, examined all other pieces of equipment at no charge, cleaned up like they were never even here. I would recommend GCH&C to everyone I know in the area..."

Tom Yodor maintains the HVAC equipment in my home. He does a terrific job, and is very…read moreinformative so that I can plan work in the future. This past Monday he installed a new Honeywell T10 Lyric thermostat. He tied this in to my existing bypass humidifier to automatically control it to minimize window sweating in the summer. The new controls required a new wire to tie the thermostat to the humidifier. Tom efficiently ran the wire from the main floor to the basement. The T10 can also control via remote sensors to assure adequate heating and cooling. I am very happy with the thermostat, and how the system operates!

Tom misquoted work I hired him to do. He gave me a quote, showed up for the job, realized he didnt…read morepay enough attention (he overlooked my basement ceiling being drywalled ) He started the job but decided after cutting three vents holes in my floors that he didn't want to finish the job he misquoted. Than he sent Elizabeth his admin person to do his lying for him. They now demand i remove the entire ceiling and verify there is no mold or asbestos before they will return. We discussed the condition of the basement, specifically that there is soke mold and likely asbestos wrapped pipes. The morning he arrived to do the job he immediatelyadmitted he screwed up. He assured me he would do the work anyways as it was his mistake. Now he won't respond to messages sent directly to him, and Elisabeth is like dealing with a child who will not admit they are wrong. Despite the very good reviews, it has been a nightmare trying to get this company to follow through with what they said they would do. I strongly recommend you look elsewhere for your work.

Called for a quote for new hvac. Jason came over and was very pleasant. He tells me quote will…read morearrive that night, the next day at the latest. Quote never arrived. Checked my spam, snail mail and junk mail, nothing. I finally picked out another contractor and just had it installed yesterday. I told my new contractor about not getting a quote from 1 company without naming this company. He said to me Would that be JC Hvac? I said yes. He said you wouldn't believe how many other customers tell me they never got their quotes either after Jason showed up. So obviously JC Hvac has enough business without quoting new jobs. I got a better idea. How about not wasting my time and others when you have no intention of doing the job or providing a quote?

Have used JC Heating and Cooling for over 14 years now ever since they installed my furnace and air…read moreconditioner. Always professional and friendly. Had to call him out for an emergency call, was at our house within 1 hour. Had us up and running in no time. Our hero!

Last winter the furnace in my rental house quit working, I called them and he diagnosed the…read moreproblem, went to Waukesha for parts, returned and promptly restored the heat. Five at-a-boys for them !!!

This company displays professionalism, expertise and excellent service. Both TJ and Mike are very…read morehonest, reliable, and timely. They leave you with the feeling like you were their only customer. TJ's dad installed our heating and air conditioner 20 years ago with a young TJ by his side ;) It is so cool to see the same business practices in play, to make customers want to keep coming back! Keep up the good work guys! I highly recommend this company.

The highest rating goes out to this company! They are professional and prompt in their service and…read morehave always been more than satisfied with the results. Jesse is the best!! We really trust them and that means a lot...

Jesse and team have been amazing. It's been hard to find solid, quality contractors for my project…read morehouse but they are amazing. Responsive, show up on time, clean, respectful, helpful and the work is top quality. Amanda is super helpful for scheduling and easy to work with. I've had all my outlets and switches upgraded and they installed all my new fixtures and added outlets where I needed them. It has been a great experience working with them.

I'm not big on writing reviews, but this service was exceptional…read more My heat went out last night during the Packer game. I called as soon as it was over thinking I'd have to leave a message for a call back in the morning. Nope. The owners wife was so friendly despite it being late on Sunday. They answered the phone, offered to come out that night, but opted for an appointment during regular hours. Are you ready for this? They got me in the next morning, diagnosed it right away, ran to get parts across town, and had them installed so fast it was spooky. I'm hesitant to trust heating and cooling companies, but was seriously impressed. They'll be coming back for a clean and check on my furnace and A/C unit this spring. Great job, Russ. Yep, the owner of the company is still in the field

Turned on the air yesterday so John could come home to a cool home after a day of construction…read morework. No cool air. John got home, called Russ as he had previously used him for AprilAire. Before 10 am today cold air is blowing! VERY nice, professional, reasonably priced, transparent in their work, open for any communication or questions during and after. I feel TOTALLY CONFIDENT giving this company 5 WELL-DESERVED stars!