I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

We purchased a new a/c unit and a new furnace from infinity. The price and service were excellent.read more

I cannot recommend these folks strongly enough…read more Based in my neighbor's enthusiastic advice, I called Infinity to inspect my A/C setup and to advise me on whether to replace three old compressors for my old farmhouse. Rory came promptly the next day and, after asking lots of good questions recommended not replacing anything at this point. We followed up this discussion by looking at the 3 furnaces/blowers, based on the rising cost of propane and new insulation work recently done on our house. Rory was both patient and extremely knowledgeable, helping me put together a plan for the next few years while not pushing any installations at this time. I felt strongly that he had my best interests at heart and will definitely use Infinity as we change out equipment over time.

With the subzero temps this past week, having our furnace quit working last Sunday could have been…read morea stressful situation. We called Dan McCue and he gave us options to try on our own. Our unit needed more investigation and Dan was out promptly for a service call. The 15 yr old unit needed parts and repair and Dan clearly presented our options. We decided to go with a new unit and he had it installed within 24 hrs of making the call! WOW!! Grateful for all he did to resolve the issue. Thank you Dan and install team, for your caring, professional and exceptional service!

Al Beyers has done a great job troubleshooting my 23 year furnace. Ed has been out twice and…read moresolved my heating issue. Water was all over my basement so I was very worried. He even came on a Sunday about 6PM to assist. thanks and Al Beyers is always my first call. Comes same day as well.

I couldn't be happier with the service and workmanship I received from Kinovate. They installed a…read morenew air conditioner and furnace for my house this last fall and I have had no problems whatsoever. They took the time to measure my house to determine the right size unit for me and didn't try to sell me something larger than what I needed. They showed up when scheduled, were very clean, and completed their work in a timely manner. I have recommended them to others since then and will continue to do so! Thanks Kinovate!

We had a house fire in 2020 & this company was hired to replace our furnace. He took forever to…read moreinstall it, while everyone else had to wait on him. He installed a commercial furnace & said he had it laying around & it would be so much more efficient & we've had nothing but problems with it! I would never use or recommend this company to anyone for anything ever!!!

Friendly service. Very reliable. And the price was reasonable. They do an excellent job. I would…read moretotally recommend them!!

After the furnace got balky and wouldn't run consistently, I called them and was scheduled for 1…read morehour following my call. The service technician arrived in 45 minutes. I explained the problem. He checked the programmable thermostat, then the furnace, did an electronics test and found some part malfunctioned, a solenoid, I think. He showed me the electronic test and I saw the failure register. He retrieved a new part from his truck, had it installed in less than 15 minutes, rechecked the system and performed another test and pronounced my furnace as being cured...for now. WHAT?? Yeah, he informed me this was usually the part that failed a majority of the time and based on what I briefed him on, he had a pretty good idea what the problem was. Anyway, he cleaned out the dirty furnace, buttoned it up and wrote out the bill. I paid him and he was gone - all in just under an hour....and the house was warming up. Yeaaa!

Quigley-Smart, Inc,=straight shooters, great customer service, always on time, answers all of you…read morequestions respectfully and with a lot of knowledge and care, fast, and efficient. Can't say enough after using them multiple times out ofthe Janesville store. You get what you pay for and the service is well worth the price. Highly recommend.

Our AC died on the hottest day of the year so far. Naturally it was a Sunday and we didn't notice…read moreuntil it was later in the evening. Called Monday morning when the office opened and was greeted by a friendly person who took my name and address and information about the problem we were having. She had an opening in a hour or was willing to work around my schedule - an hour was great for me. She also explained payment was expected when the service was completed - I appreciate knowing that ahead of time so I could find our check book that we rarely use anymore. The technician arrived on time and was friendly and neat. Introduced himself and asked some follow up questions to begin work. He had a good idea where to start and began working on the condenser outside. Ten minutes in he found the problem part and had a replacement part in his truck. He also noted the the fins were dirty and cleaned them as well. Once the repair was finished he stopped inside and checked the thermostat and fired up the AC. In a few minutes it was blowing cold air. I feel this company has a reputation for honest work and good technicians. They came recommended by family. I wouldn't hesitate to call them again.

We had our annual furnace cleaning through R. A. Heating & Air Conditioning and received excellent…read moreservice! When we called for service, we were able to schedule within a week. The technician arrived on time, very courteous and respectful of our home by wearing booties. He answered all our concerns while working thoroughly pulling the heat exchanger and inspecting it carefully. We feel at ease we will be warm when that huge cold front or snow arrives. The value of knowing this is a huge relief for an excellent price. We recommend you call them today. When air-conditioning season comes we will call for that service as well!

Only negative review I've ever given. Our condo association has been using R A for years. It's a…read moremoney maker for them because there's no travel time. This year I was told that I couldn't request a time window, not even morning or afternoon but that they would contact me when I was the next for service.

Lanz Furnace & Fireplace recently installed a heat pump in our home, and we couldn't be happier…read morewith the experience. From start to finish, their communication was excellent, they completed the installation in a timely manner, and they left everything clean when the job was finished. The installation was professional, and the team took the time to answer our questions and make sure everything was working properly before they left. We've already noticed a significant improvement in our home's efficiency, and we're very happy with the performance of our new heat pump. If you're looking for a knowledgeable, reliable, and professional HVAC company, I highly recommend Lanz Furnace & Fireplace!

We are so blessed with the excellent service from all at Lanz Furnace & Fireplace! From coming out…read moreto get our fireplace ready for the winter season, to helping warm our house when we had a furnace emergency, to the amazing customer service of David coming out to quote and answer all our questions regarding an entire new install for HVAC.. Couldn't compliment the company enough, for all your HVAC , Fireplace and emergency needs. Give Lanz a call.