The one positive thing I can say for the clinic is that whenever I had a problem, they were able to…read morefit me in and see me within 24 hrs, sometimes going out of their way to do so. I really appreciated that as I had a difficult year medically. But I had a number of problems with Cascade Vision. 1, they are *constantly* upselling, which I would have thought impossible for a doctor's office, but there you go. Every time I went in, whatever I went in for, there was always a necessary, over the counter product or not-covered-by -insurance procedure pushed on me which (surprise, surprise) they had available at the counter or through a special pharmacy. This gets tiresome. It also erodes trust in whatever advice the doctor is telling me about my condition. 2, I was having trouble adjusting to the glasses I bought there, for longer than the usual amount of time adjusting to a new prescription. I came back to have them checked out, just in case there was an error because everyone makes mistakes occasionally --that's human nature. The opticians got very snarky and overly defensive about that. A patient should be able to have their prescription checked out without questions. 3, I was misdiagnosed with a stye which turned out to be ocular rosacea. I saw 2 different doctors at Cascade Vision over about 3-4 months for this problem, at least a couple times a month, sometimes weekly. It seems extraordinary to me that they didn't recognize an ocular condition, which has the potential of damaging my cornea. The advice I was given (and of course, multiple products to buy!) to treat the "stye" was of course a complete waste of time and money and could have worsened the rosacea. 4. I had a diabetic eye exam and requested that the results be forwarded to my PCP. I had to make multiple requests over 6 months for that to be done, which is ridiculous, considering it could be sent in an email.

Don't go here. Ridiculously expensive after searching other methods. I went here once when I had…read moreinsurance for my job and didn't think much of it. They kept sending me messages about doing another eye appointment (takes like 20 minutes) and I told them I no longer had vision insurance with my job. The quote was over $300 not including the contacts or anything. Called around and this money-hungry business (not trying to help people just cash in as much as possible) is charging WAY more for an exam than literally any other Optometrist out there. Not even close. I decided to do an eye exam online and it was $79.99 INCLUDING 6 months of contacts. If you don't have insurance....definitely don't give your business to them. If you do have insurance...don't give your business to them because you know they are just using and abusing the system. Go to Costco or literally ANYWHERE else besides here.

They corrected a bad prescription I had previously and went above and beyond to help get my…read moreprescription to me in Alaska.

JADE IS INCREDIBLY RUDE!!!!!! We are never returning solely because of Jade from the Optical…read moreDepartment. She is unhelpful and pushes her opinion on you. We were unsatisfied with the glasses made and instead of helping us.. she kept talking over us, telling us it was fine. JADE NEEDS COACHING. I would not recommend visiting this location. Go to any other Costco location for help. DO NOT have JADE help you. If you must go here, ask for any other technician for help.

6/18/2026: Kent Eye Clinic is awesome! Dr. Shri Yelgar is very knowledgeable, professional and very…read moreeasy to talk to. He listens and explains things so you understand. He's friendly and really cares about your eyes. Excellent Optometrist and the staff are excellent also. Great experience and great eye clinic!

Great experience at Kent Eye Clinic! My first time going to a non-chain eye doctor in over a…read moredecade. My appointments here were prompt and the reminder texts are helpful. Staff are friendly and helpful. No issues with my insurance unlike my experiences at the other chain eye clinic I used to frequent. Chance, the fitment/eye technician (not sure on the real title), is super friendly and helpful. Taught me a lot about frames and types of lenses they offer. Dr. Yelgar was very knowledgeable and helped answer all my questions. Very professional. My initial worry was that a non-chain clinic might not have a lot of eye glasses frames to select but I was thankfully wrong. They had brands ranging from Nike, Oakley, the bendable frames, Dragon, etc. I think the prices are decent, I don't have much experience though. Around $219 for my Oakley frames before insurance kicked in. I'd highly recommend this clinic! Nice and welcoming. Doesn't feel like you're being a nuisance being there, unlike my old eye clinic chain (it was America's Best in Tukwila, bleh).

08/27/24 Update:…read more We've been back about 3-4x now since my 1st review and I've noticed a huge difference in customer service! My son has been coming every week for his contact lens training and they even know him by his 1st name now. The front desk personnel are friendly and accommodating and Dr. Wong is amazing as usual. She's very warm and great with kids! As long as customer service continues to be good like what we've been experiencing the past month, I highly recommend this place for your eye care needs! Location is great as well, lots of restaurants close by.

I've been working with Dr. Wong for many years and so far it's been great. She is soft spoken and…read moreseems to always take care of me. In the past they had different staff and my experience once wasn't the most pleasant but overall this is a great place. The office is clean and the staff are nice, I've been working with Shanna lately and it's been smooth. There is parking and the building is on the main floor to the left. You do have to ring a doorbell to be let in. Feels more secure. Thank you.

I have gone to this clinic a few times now and everything was great up until my last visit. I…read morecompleted the initial check-in and assessment and was then put into an exam room towards the back of the office. I was basically ignored for about 45 minutes until someone opened the door and said oh, I didn't know you were waiting. They apparently lost me in the system, and no one came to do my eye exam. On a positive note, I was able to order glasses that worked out very well for me so I'm offering a mixed review.

At the time I was living nearby, and never really had a dedicated optometrist, so I checked the…read morereviews and thought- let's SEE what it's all about. Went in for an eye exam, and it was an extremely smooth process. The doc was extremely knowledgeable and even explained certain things about my eyes that no one has ever taken the time to do before. Other experiences I've had were all about getting you in and out as fast as they could, but not here. He took his time to explain what he was doing and why. I like that in a Doc. When I went to pick out my frames, my better half was not with me, and I typically always ask for her approval on something I liked. So, I went off the recommendation of the employee helping me (didn't grab his name). I tried several pairs on, and he said there was one that popped. Which was good because I liked it, but wasn't too sure. He said it was a a perfect fit and style for my noggin... so I went with it. Of course got all the upgrades, and let me tell you... I can't count on my toes and fingers, and yours too on how many compliments I got on these Holbrook Oakleys!! People loved it, my wife loved it, more importantly... I loved them! Overall, for my first experience with this place, it was a pleasant surprise and I found myself not dreading an eye exam and hunting for something I never am really satisfied with- until now. As always, Enjoy & Happy Sight Seeing!

Haven't visited the Evergreen Eye Center in Burien (WA) yet, however have reschuled a visit for…read moreOct. 1st., 2026. We moved to the Tukwila area and the Burien office is closest. We previously visited the Federal Way & Auburn offices and are completely satisfied with services provided. Customer service, staff & doctors are the best. Highly recommended for anyone looking for excellent eye care.

Evergreen Eye Center in Auburn has taken care of my eyes for more than 10 years. I received a…read morewonder eye laser treatment 10 years ago. To date my eyes are great. Dr. Tester is the best doctor around to do this procedure. He checks for everything that could go wrong with your eyes at every appointment. He is so thorough. I highly recommend him. His reception office is clean and the staff is very helpful and caring. The assistants for the doctors are very qualified and kind. Sincerely, Diane

My husband and I have been going to Dr. Weaver for 15+ years and both feel we receive top notch…read morecare. We no longer even live in the area and continue to drive to Burien to Binyon. The exams are thorough and everyone is incredibly friendly and helpful.

Although doctors seem nice and informative, the staffs there made it all bad. I am not sure if…read moretechnology is a bit too much for them, or am I too young for this place. I had eye exam here once and another time for check up cause I had an allergic reaction and my eyes were red and puffy. The first time there for the eye exam I was on time (few mins early so they are not even open yet, but it took them 45 mins to finally see me after I finished all the paper work. It took longer than I expected and had to get to work later than I assumed. It was not decent already but the front desk clerk clearly was annoyed by everything. Second time was better since it's different front desk person. however the long wait is just... making me ask why. Especially I had eye exam elsewhere and it's usually just 5-10 mins wait for the doctor to get ready for my case. I assume you have prepared to meet me as I scheduled the appointment weeks before? Oh and I heard doctors and staffs just chitchatting in the hallway while I'm waiting???? The second time there my eyes were hurting and really want to get it fix soon, so hearing yall back there laughing was pretty bad. Fast forward to this week. I called to try to schedule an eye exam and got to their voice mail. It was around 3PM so I understand maybe they were having patients and was busy. They didn't call back that day, instead, took them one full day to finally call me back at 4PM next day. Not in the morning nor afternoon...Actual 25 hours later. It's not a Monday call, yet took you full day to call back an existed customer. The lady on the phone is nice but you can tell she's not good at phone calls. "huh?" a couple times and was very slow. Um. Hire a person that knows how to answer phone calls? No thank you. After that, I immediately called another place I went to 3 years back and they actually answered my phone call right away and got me scheduled in a 2 mins phone call, and texted the time and date of the appointment to me after. That's true customer service right there!!! This place is SO WEIRD. The whole vibe is just weird and not professional. It's a place for slow service and not updated system. I understand they are older people, but doesn't mean as a professional provider, you can still use your 70s system and think it's ok. Took them way too long to call back and even scheduled it will take so long for you to get an eye exam. Bye bye forever. I am not going back to waste my time. Not everyone is retired and have so much time for a full day off eye exam. I hope they can improve their systems and work with a happy yet not fully relaxing vibe, as if patients is not important and they can chat whenever they can.

Dr. Lee himself is a great doctor. And would like to see him again…read more The staff on the other hand is non compliant and very unprofessional of handling daily tasks. For example: unable to schedule due to computer down for whole day and left voicemail and no response. Not what I expected but had experience before.

I have been going to this clinic for 4 years. Initially chose them due to being covered by my…read moreinsurance. The doctor has always been on time, patient, & explains things thoroughly. I haven't had much interaction with the gentleman that takes care of glasses but he s ms kind. The space appointments out well and you are rarely waiting on your appointment past when it is time. The front desk staff seems to different every year but they have always been kind and helpful. I have thought about switching to a chain but I like the personal experience here and not being the next person in line of if I need help.