Haven't visited the Evergreen Eye Center in Burien (WA) yet, however have reschuled a visit for…read moreOct. 1st., 2026. We moved to the Tukwila area and the Burien office is closest. We previously visited the Federal Way & Auburn offices and are completely satisfied with services provided. Customer service, staff & doctors are the best. Highly recommended for anyone looking for excellent eye care.

Evergreen Eye Center in Auburn has taken care of my eyes for more than 10 years. I received a…read morewonder eye laser treatment 10 years ago. To date my eyes are great. Dr. Tester is the best doctor around to do this procedure. He checks for everything that could go wrong with your eyes at every appointment. He is so thorough. I highly recommend him. His reception office is clean and the staff is very helpful and caring. The assistants for the doctors are very qualified and kind. Sincerely, Diane

Great friendly service! Even though they were extremely…read moreBusy, they had a speedy system and were able To get to everyone and made sure they were thorough. Very detailed oriented

Phone encounter: I was trying to see if my prescription was still valid…read more Pam answered the call, whom also had the worst phone etiquette. I understand you must've answered the question I had a million times, but please do not cut me off while I am talking. I did not appreciate the way i was responded. I am a loyal customer to Costco and a future patient with the optical dept. Pam needs re-training how to answer calls. I also work in the medical field... so if patients may have questions, specially pertaining to how to save a couple of bucks for lenses, help the member out nicely is the least you can do, Pam! Thank you for answering my question though, and yes you did save me a trip, but in the future, have the decency to be corteous enough over the phone. The gal on Saturday who had was professional and me was super helpful and even went above and beyond to write down a rough estimate on how much i needed to pay out of pocket. Now that is the Costco customer service! But having an employee like Pam just ruins the outlook of the optical team.

I have gone to this clinic a few times now and everything was great up until my last visit. I…read morecompleted the initial check-in and assessment and was then put into an exam room towards the back of the office. I was basically ignored for about 45 minutes until someone opened the door and said oh, I didn't know you were waiting. They apparently lost me in the system, and no one came to do my eye exam. On a positive note, I was able to order glasses that worked out very well for me so I'm offering a mixed review.

At the time I was living nearby, and never really had a dedicated optometrist, so I checked the…read morereviews and thought- let's SEE what it's all about. Went in for an eye exam, and it was an extremely smooth process. The doc was extremely knowledgeable and even explained certain things about my eyes that no one has ever taken the time to do before. Other experiences I've had were all about getting you in and out as fast as they could, but not here. He took his time to explain what he was doing and why. I like that in a Doc. When I went to pick out my frames, my better half was not with me, and I typically always ask for her approval on something I liked. So, I went off the recommendation of the employee helping me (didn't grab his name). I tried several pairs on, and he said there was one that popped. Which was good because I liked it, but wasn't too sure. He said it was a a perfect fit and style for my noggin... so I went with it. Of course got all the upgrades, and let me tell you... I can't count on my toes and fingers, and yours too on how many compliments I got on these Holbrook Oakleys!! People loved it, my wife loved it, more importantly... I loved them! Overall, for my first experience with this place, it was a pleasant surprise and I found myself not dreading an eye exam and hunting for something I never am really satisfied with- until now. As always, Enjoy & Happy Sight Seeing!

Repeat customer Robin, Krissy and Krystal are above and beyond. Could not be happier …read more Thank you so much for everything

Have arrived twice in past two weeks and today. They are not open. Have they closed? I have come at…read more9 am, and twice at 10 am. the gates are locked , and no one is there.

The rudest front desk person I have ever encountered. She was dismissive, patronizing and…read moreunhelpful. She said good luck with that when i prompted a solution to my contact prescriptions dilemma. I love the doctor ,but will never go back.

Very friendly staff. Took my very young son in (5 months) to get looked at when I had a concern…read moreabout his eyes. Many clinics turned us away stating he was too small but they were more than willing to take a look and provide help.

Got referred here by my daughter's ophthalmologist when she graduated from care with them. Service…read morewas great! Doc was amazing! She is very patient and thorough. So warm and friendly! Highly recommend. She takes her time with you and makes you feel seen and heard!

Im beyond grateful for the staff here! They are so patient and kind to my children!! Im glad to…read morehave found this place on google!! They deserve more than 5 stars!!

I am a pretty hard person to please and the experiences that I have had with this business have…read morebeen consistently above my expectations. I am very glad that I have chosen to do business here. I will refer them to anyone who asks for an opinion.

Staff was friendly and helpful. Dr. Graber was knowledgeable and clear in explaining the results.read more

The staff is very friendly and values your time. I have never had to wait more then 5 minute and…read morethey usually get me out earlier then expected. Dr. Day has a good sense of humor , clearly explains what he is doing and the results, and values your time. I have never been rushed and felt like I was just a number. I recommend this staff and Doctor highly! There is a reason that they sometimes be a few weeks to get the appointment.

I called and told them I needed to have a mri done. The mri people said they could not do it…read morebecause there is a piece of something in my eye. I went and saw you guys. You told me there was nothing in my eye. You were wrong I'm lucky I did not loose my eye.

Man I was in dire straights for a new eye doc. This place got me in super quick (next day appt) and…read moretheir whole physician team is incredible. My doc identified the cause of problems I had just resigned myself to deal with forever and I'm definitely on the mend. (My eye rx was WAY off before I came to this place and it was damaging my eyes. Also, had a scratch and a long standing infection that he found.) Reason for the 4 stars is bc I had a delay in receiving my contacts. Waited over 2 weeks and found that they hadn't been ordered. I received them two days later but still a little frustrating. They had given me a pair when I left the office so I was ok but :/

Dr. Kim was friendly and professional during the contacts examination. Then suddenly, he pawned me…read moreoff to a glasses vendor, with both making it appear my insurance would cover. I ended up passing on the glasses. When I went to pick up my contacts, for the first time ever in my life, I picked up contact from an eye doctor who did not come out to test the contacts on me. I also received a case with no solution! Very unprofessional. I knew that was a bad sign. When I got home, I popped in the contacts and I could see far away, but couldn't read anything with the contacts. His office never followed up with me. I will never go there again.

Best eye doc in town! The clinic is clean and well lit. They have the most advanced eye equipments…read moreto do your pre-checks. Dr. Nguyen is very knowledgeable when it comes to eye care. I had the best experience here. I came in with my eyes feeling like a desert, coming out feeling like an oasis! Overall experience is phenomenal. My whole family sees her now and I wouldn't trust my eyes to anyone else.

Establishing care with a new provider can be challenging, so it's important to me to feel both…read morecomfortable and confident in the care I receive. This clinic delivers on both. Dr. Nguyen and her team create an atmosphere that feels welcoming and personal--like visiting a trusted friend--while consistently providing exceptional care. I truly appreciate the local, friendly environment and the level of professionalism they offer. Dr. Nguyen is honest and transparent about costs and takes the time to explain options, which I value greatly. It's clear that the team genuinely cares about their patients, and I leave the clinic feeling reassured and well taken care of every time.