Some amazing people work here, but I could not live without Kennedy in the grooming department. My…read moreGolden retriever , Colt McCoy, is 4 years old and she has been his groomer since he was a puppy. Not only is she terrific with him and treats him as her own, her art of grooming -he is so beautifully groomed that we get compliments on in him- especially his feet that she does and they are perfect! He goes once a week and its worth it! What I love is that he can smell and track her down in the store. If you get nothing from this review, remember that Kennedy is the BEST!!

Yeah, you've got a staff member who is lacking in basic customer service. I'll order online and…read moreskip the store as I've seen this same person treat customers like cardboard, very rude to say the least at the previous grocery retailer.

Exceptionally friendly staff; reasonable prices; and excellent grooming of our four Pomeranians!…read moreSaw other Poms there coming and going; they looked great, too!

Jenice did a fantastic job! She took great care of Emma. She looks so precious with her bows and…read morebandana! Thank you so much! We hope to see you guys again when we are back in town.

For the 3rd time, Evergreen has provided me with so much care and compassion. A huge hug to Soledad…read morefor her kind words and gentle ways to take care of my beloved cat.

UPDATE: owner responded back to my review saying 5 minutes late when the person I spoke with on the…read morephone apologized and took accountability that they did not relay the message correctly to the groomer that it was 7 minutes when I called to communicate my tardiness...this further proves they are lying!! Now the owner is trying to glass light the customer. Also definitely was not 15 minutes late as I called my husband at 10:41 to share when just happened and our schedule appt was 10:30..... so glad this business did not get my money. I will be adding another review to google! First time customer and had both of our dogs scheduled for a new customer appointment. I called saying we were going to be 7 minutes late coming from bow and I walked in only for them to have a large attitude and say that they could no longer fit us in. They didn't even offer to only groom one dog just simply said we can't do it. I asked why they didn't mention that on the phone before when I called 5 minutes prior. Terrible communication, terrible service. Do not bring your pet here.

We had our somewhat matted 9 year old Standard Poodle groomed using the mobile service today. The…read moregroomer showed up on time and did an excellent job. I was afraid she might strip him down since, as I said, he was matted, but she left him with a beautiful, velour summer pet clip. in addition, she took extra care to brush out his undocked tail into an impressive full flag. We are very happy with the result. We would continue to schedule grooming sessions with Paws Spa, but unfortunately we are moving out of range. one more comment: it was clear that the groomer was kind and gentle as our Poodle was happy and relaxed (and clean) when she brought him in from her grooming van. Very highly recommended.

I was able to get my kitties seen pretty quickly, when other vets around aren't accepting new…read morepatients. But the main reason for the 5 stars is that it was wonderful to have them come to us! Dr. McKelvey chatted with me about the cats, my concerns, and looked at our litter box situation before giving me some suggestions- it was about half of the time slot, but very appreciated. On top of that, as soon as the cats were done being "tortured" they got to run and hide in their favorite spots instead of having to deal with a drive home. They usually are unhappy for 2-3 weeks after a vet visit, but within 5 days they're back to normal! 100% recommended!

excellent service. none better. They took great care of our young cat. For a cat better than…read moretaking him sonewhere

Best customer service in the area I wouldn't go anywhere…read moreelse! Great selection for anything garden, animal and clothing you would think of!

You tell me - One star or two?…read more I didn't receive any service, even though they are open until 7:00 PM. I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside. I asked if anyone was working the propane station. 'No, Propane is closed,' she said. 'But you're open until 7. When did propane close?', I asked. 'At 6:45,' she said. 'Just now.' That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed. How convenient. By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'. And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached? Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up. A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.' She said, 'We're closed. You'll have to come back tomorrow.' I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station. She called someone to come lock it up. It's 7:07 PM now. Still unattended; still wide open. It's been unattended, wide open, unlocked for at least 25 consecutive minutes now. They call it Joke Harbor, for a reason, people.

I really love this pet store. Every time I go in there is someone there to help me. I have a…read morechallenging kitty and they work with me to solve problems. The people are caring, genuine and even loving. I highly recommend you shop here - for all the reasons I've stated and because this is an island run shop and needs your local support.

Smart staff. Very friendly and helpful. They recommended a new cat food Our twelve year old cat…read morelives under the bed Totally changed. Follows everyone around. Plays with dog and other cat. Totally amazing thanks the Island Pet. Shop local folks!! Your pet will be happy!

Love Love LOVE this place, and the fantastic couple that runs this joint. I have been taking my two…read morelittle malti-poos here for over a year and Charity always makes them look great and follows specific requests (like no bows, lion face, etc...). I have also boarded the girls there for over a week, and I have never been able to leave them before WatchDawgs. Fantastic place, prices, service, and everything else you could ask for. I wish I could give more than 5 stars! :D

Took my two dogs there. One an Irish wolfhound and the other a greyhound mix. Both received baths,…read morehaircuts, nail trimming, and ear cleaning. I was amazed with the results. My dogs seemed very comfortable being there and they usually don't like going anywhere with anyone without Menor my wife around. They felt it as a second home. I have great faith in this place and I'm glad I brought them their for the services. Prices were very reasonable too. Especially for how much hair my Irish wolfhound had. Don't think I want to go anywhere else to get them groomed. I'm happy with Watch Dawgs!

Hairy's only 1 + he had a fabulous experience. When we got him back there was no separation…read moreanxiety. He was actually lyrical (woo-wooing). Calm. Your staff did an outstanding job and the prices are very reasonable. You are our groomer.

So I just had to do a review about how amazing their customer service is…read more I have not done a grooming service yet-scheduled but I did have a nail trimming. I have a 7month old Lab puppy, she is a wiggly monster. They were able to trim her nails in 5 min. They didn't shame me or make me feel bad that my puppy is a puppy. I couldn't wait to schedule an appointment-you can tell everyone there will care for your dog. They talked to Luna and I don't even think she barked because the attention they gave her- fabulous service! Oh and for a nail trim they let me do a walk in! I had been struggling trying to trim myself and her nails were getting knarly so they saved me!

I had taken my two dogs here for the past two years and had a wonderful experience, dogs always…read morecame home happy (a little stinky but happy nonetheless). My most recent visit, I boarded my two dogs for 8 nights and had given instructions to give my dog his anxiety medication once daily. Upon pick up, I was told he didn't receive his medication and specific wording from the worker (Colleen) was "it's as needed right" despite giving specific instructions for once daily AND the pill bottle saying the same. I called once I got my dogs home to ask why the medication wasn't given and the workers exact words were "I forgot" and "I just got back from vacation and didn't see his medication written on the board." She did say he got the med the two days she wasn't there and still charged me for those days. After giving it some thought, I decided that mistakes happen and I was willing to continue to board my dogs there for my next trip. I called to reserve them a spot and was told they were full. I called back to ask to be placed on a waiting list and the same worker said she would call me by the end of the day the next day and let me know if she had anything open up. I never received a call. At this point, it's just bad business and clear this worker doesn't care about the clients.

I entrusted the lives and well being of my 3 dogs: Roxy, Kal, & Bruce during our 2 night stay in…read moreLeavenworth to enjoy the Christmas holiday. I asked for Bruce and Kal to be roomed together, as I was told all 3 couldn't share a room, because Bruce has become very bonded to his brother since joining our family 3 years ago. They share a kennel sometimes and sleep together every night. We were surprised when the receptionist told us upon pick-up on Sunday that we couldn't room Kal and Bruce together next time because Bruce just lost it and attacked Kal. First they said it happened Saturday night, then upon further questioning, said they found him like that Sunday morning. Either way, I should have been contacted immediately. When they walked my poor boy out, his jowls were swollen 3 times their size!!! He could barely walk and just appeared to have been through the wringer. The woman said she bathed him "to get the blood off" but he still looked dirty and smelled so I bathed him when we got home. The water ran yellow with the feces in his fur. But they bathed him? he could barely even stand during the duration I had to clean him up. She pointed out a small cut by his ear but I see scratches all over his body, no open wounds, but on his forearm there was a red gash from elbow to wrist! Red, but not open. Like when you scratch yourself from an allergic reaction, like a mosquito bite maybe, except he can't reach there and if another animals, big or small, dog or even cat, got ahold of him, it wouldn't look like that. His face feels like Braille with all the small...cuts? all over his face. We are constantly asking "what happened to you???" Of course the people there said well it must have been his Bruce but he didn't have a mark on him. So Kal just laid there and took it? But wouldn't Bruce's mouth have some sort of wear if he tore up another dog? Knowing our dogs, we don't believe one bit. I have no idea what could have happened to him in there, none of his small scars point to any kind of abuse but you can bet I will never return to that facility should my life depend on it. It is sad a local business like that cannot be trusted for 2 nights!!! What about people boarding for longer?!?! It makes me sad considering I am a big supporter of small business but please reconsider when looking to board here. Get a tour, interview the staff-and the owner! He tried to word play us too but saying his staff was so upset about what happened to Kal...then why didn't you call me immediately upon finding him like that? And why does your story keep changing? I'm only thankful it wasn't worse and he has seemingly recovered well with some gabapentin and rest.