This is what I wrote in their post appointment survey…read more When I went to my pets' initial appointments for vaccinations and check ups before PCS, I was told my 1 yo dog is healthy and my 5 yo cat might have a heart murmur. Vet told me the h/m could be due to stress in car, the drive to the vet is 1 1/2 hours. It should be noted my cat has flown before and he does just fine in airplanes. vet told me that I should get it checked out when we arrive in Germany. FF to the actual health certificate appointment on a Wednesday afternoon (5 days before flying out to Germany on Monday) I was told once again that my dog is healthy and my cat has a heart murmur. My cat's temperature was running low that day. Because of this, we were denied a health certificate for my cat. The vet kept saying his extremities are cold & I kept trying to explain that he was sitting next to an AC in our car. I feel like no matter what I said, she wasn't listening to me or didn't care. The vet handed us only 2 resources: Dogs on Deployment (fostering agency which we found out we're ineligible for, because it's a PCS, not a deployment) and Home 2 Home (which is an adoption agency). This vet really just told me to give up my cat. In my mind, a 10 hour flight to stay with family is less stressful than spending the rest of his life with strangers. We didn't give up though. My husband called 30+ civilian veterinarians to see if they would take a last minute appointment for a cardiology scan. One did, and it turns out the veterinarian at NAS Whidbey Island was completely wrong. There's no heart murmur. My cat has an enlarged heart. In both cases (according to other veterinarians and military families with the same experiences) my cat was well enough to fly. Many other families have been cleared when they had pets with these same conditions. I was told by civilian veterinarians that the main purpose of the health certificate anyway is to make sure my cat doesn't spread diseases to other animals in Germany. So, the civilian vet who did the cardiology scan doesn't do health certificates. The NAS Whidbey Island vet closed at 4 that Wednesday. They told us to call them if we needed any help. We left there about 3pm. My husband had been trying to call them for the last 15 minutes they were open to clarify that if we got an additional scan, would they write the health certificate, but they never answered the phone even though they told us to call back if we needed help. We also tried calling on Thursday, which is posted as open, but no answer all day. We also attempted to try the vet clinic at Bangor Base as well as McCord... there was no availability. I was able to get an NAS WI military spouse to physically go down to the vet clinic for me to see why they weren't answering the phone. She said there was a sign on the door saying they were closed, even though they should have been open. Again, they told us to call if we needed anything. They knew we were flying out on Monday. They also knew they were going to be closed but failed to tell us that. They legitimately gave us the worst news, then proceeded to kick us out in the cold. The way they went about all this implies "not my problem". We were desperate to keep our family together. So we had to pay for a travel vet to come out to our house, assess our cat in a home we were in the process of moving out of and cleaning, and issue us a health certificate that would be overnighted to us in our hotel. So because of the veterinarian's incompetence on NAS Whidbey Island, I had to spend an additional $1,000 for my cat to fly with us. Again, with both those health conditions, my cat is healthy enough to fly. Oh! And the health certificate that was written up for my dog at the NAS WI clinic had a block missing (the date in which she was seen). Basically, I paid for a service that they didn't provide and now they're not talking to me every time I try to call. Because of that, I had to move my flight, and extend my hotel stay and car rental. This is not okay!!! This problem STILL isn't solved, and NAS WI vet completely left us out in the cold.

Dr.Brazar and her staff are absolutely amazing. They are so kind and thorough. I trust them 110% w/…read moremy dog's health/care. Highly recommend.

We lost our beloved Snappy this evening, a/k/a Sweet Pea. She simply went to sleep and didn't wake…read moreup. I called Pets and Paws Cremation at 8:45 pm. I knew they were closed, I just called to see of there was any information on the answering machine about their services. To my surprise a man named Brad answered the phone. He was just wonderful. He told me all about their services. I can't tell you how much it meant to me to talk with him. I'd give them a thousand stars if I could. They couldn't be any more wonderful.

From the owner: An Unforgettable Friend. Here at Paws & Pets Cremation, we are pet owners ourselves. We understand…read morethe deep bond that exists between people and their pets. We have also experienced the loss of a pet and understand how difficult that can be for your family. We are able to reduce your burden significantly by helping with the details and helping you decide the best way to say farewell to your beloved pet and memorialize your memories. Whether you need us now or are planning for the future call our "family" to help yours.

We lost our sweet boy last year, and Radiant Heart made it easy to choose the best option for us to…read morekeep his memory alive. We chose to do the "eco friendly water cremation" for our sweet Jackie. We got a paw print, and his snoot print along with his "cremains". Though it was a little pricy for each, we have the perfect prints The staff there was super kind and compassionate, and made sure to get us the perfect print for our memories. There are many options to choose from, if you want a print, cast, or mold . Check their website for options. Thank you Radiant Heart for the wonderful memorial of our sweet boy.

They did an amazing job caring for my Michael who passed unexpectedly. They were so nice and caring…read morewhen I was a mess and they returned him to me in a beautiful box with grief pamphlets which was so thoughtful. They have a really nice area for discussing the plan with many beautiful options to memorialize your pet. They told me initially it would be about a week before I got him back but they called me a few days later which was a nice surprise. I will use them again.

I called and got voicemail and left a tearful message that I need help to have my dog pass. That…read morewas 11.30am this morning. It is now 7.30pm, and I have received no contact what so ever from them. Disappointing when I needed help or someone to talk to in my time of grief and need. 4/30/2025

David so so compassionate. I called multiple businesses and noone except for him services where I…read morelive. The vet drove a hour to come and put our chihuahua down. We chose to bury our baby but I'm so thankful we could put him down in the comfort of our own home. I reccomend this business for all your needs. Worth the money.

I had been struggling for four months to get a cert from my vet ( even though they told me they…read morewould give me one when I put my dog down back in December) The Vets, Urban animal hospital in Vancouver keep giving me the ring around and It was impossible to get a cert as I live in Toronto and was trying to bring my baby home, Finally I called Gateway Pet memorial to then spoke to the sweetest human called Emillie, She was so lovely, apologized for everything that had happened and fixed what felt like an on going battle in a matter of minutes. Shes wonderful and the world needs more people like her.

If I could I would give '0' stars. Dear Pet Parents beware…read moreof price gauging and praying on you in most vulnerable time by this business. Our beloved dog passed with private home euthanasia service by our veterinarian in February 2022... as 3 times before we contacted Until We Meet Again to arrange service for private cremation... but it was 1st time after company was sold to new owner in Surrey. This time UWME tried to charge us $1000 for private cremation of our beloved dog (35kg)... For this price you can cremate 500kg horse!!! I was in disbelieve and shock! how owners of this important service can be so heartless. I still can't believe in this, it took me over year to be able to write about what happened. Shame on you UntilWeMeetAgain owner - you prey on people in the most vulnerable and sensitive time, it just shows you are only about money, nothing else. We found a way to service our boy with dignity and for normal price.

Absolutely recommend! They are caring, gentle, and respectful of one of worst times of your lives…read more I cannot express my gratitude enough for your services and loving compassion you shared.

Very kind, compassionate. Difficult time made so much easier. They took care of everything for us…read more Came to our house 2. people. Plan on using again.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!

Took my dog there for leg injury after hours. Vet walked in the room and stated she wish she could…read morequit, that she was tired!! RED FLAG! They did x-rays and administered pain meds. The VETz TECH female came in with more pain meds. I questioned why is she giving my dog more! She stated doctor told her to. She left the room and l heard loudly per the female vet, You didn't give her extra medicine?? She said , Yes, you told me too! She's yelling outside the door...that was supposed to go home with the owner!! I confronted the Vet..."you overdosed my dog!!" She replied, She probably will be ok!? " I immediately called my Vet Tech friend. She said, you better know CPR!! At 2am, l was administering CPR and praying to God!! I had just lost my husband!! Please take your animal elsewhere! Horrible experience!!

Just want to say thank you so much. Mochi is in a better place now. The doctor was very nice and he…read moreexplained the whole process, it didn't take very long at all. I totally recommend this to anyone who needs to put their pet down at home.

First, I will start by saying when it is time to lay an animal down is so very hard, I cannot say…read moreenough great things about C4P Dr. Allison was so amazing helping make the process as at ease as it can be so very gentle and very compassionate toward the situation Our Coco went peacefully at home on her bed by her fire truly appreciate this service Thank you to the whole staff

Look no further. You will be totally relaxed that your pet is in good hands. We got super lucky to…read morefind this company. This team is absolutely incredible. We were so stressed with our move, but this company owned the responsibility of getting our cat to our new place. We hired them because we had a mom with dementia and a bunch of stress and other issues. They were sensitive to our needs and understood our situation and went above and beyond. Great company!

Dr Christina Crouthers came out for us after a year of hospice with our aging pitbull. We found the…read moreteam through Reddit and they were the most responsive of 5 places we contacted. When she got here we knew we made the right decision. It was pride weekend on top of it and we knew we were in safe space and hands. The space she held for us, the clear explanation, the non-rushed approach. We were as ready as you can be, but you're never ready. Couldn't be more grateful to have had this experience with them by our sides. Thanks GHCP.

Some amazing people work here, but I could not live without Kennedy in the grooming department. My…read moreGolden retriever , Colt McCoy, is 4 years old and she has been his groomer since he was a puppy. Not only is she terrific with him and treats him as her own, her art of grooming -he is so beautifully groomed that we get compliments on in him- especially his feet that she does and they are perfect! He goes once a week and its worth it! What I love is that he can smell and track her down in the store. If you get nothing from this review, remember that Kennedy is the BEST!!

Yeah, you've got a staff member who is lacking in basic customer service. I'll order online and…read moreskip the store as I've seen this same person treat customers like cardboard, very rude to say the least at the previous grocery retailer.