1. Gentle Hands Cherished Paws

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Tukwila, WA

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Gentle Hands Cherished Paws

4.8 (69 reviews)
Open • 9:00 am - 6:00 pm

Services - Gentle Hands Cherished Paws

Pet acupuncture

Pet physical or wellness exam

Pet vaccinations

Gentle Hands Cherished Paws Photos

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Recommended Reviews - Gentle Hands Cherished Paws

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Reviews With Photos

Our Dexter
Jennifer A.

Dr Christina is the most gentle and compassionate person. Just incredible. She explained everything including to my 6 year old son and was a calming presence to our family on a dark day. I am so grateful she was able to help Dexter. Gentle hands came with less than 24 hours notice and the first thing Dr Jason said on the phone was "I am so sorry you're calling me." The compassion and care our family received was so comforting. Thank you for being here.

Lila V.

Dr. Goodwin helped my sweet Rhoda with hospice care and her aftercare. He was kind, compassionate, supportive, and very patient dealing with a very anxious cat momma. After Rhoda died, I assumed she would be picked up and carried out in a regular pet carrier, but Dr. Goodwin left with her wrapped and covered in soft blankets and placed in a wicker basket. It was such a sweet and more compassionate departure for my sweet kitten. If you decide to do hospice care for your pet (or any at-home vet care/aftercare), please consider hiring Gentle Hands Cherished Paws. Not only will you improve the comfort of your pet, but you also get the support you need as the care giver.

Jennifer H.

From my first call with Dr. Jason, to the care that Dr. Christina provided, I was so impressed with GHCP and have been sharing my experience with everybody I know. Their kind and gentle nature made saying goodbye to my 16-year old Morkie so much easier. I work in hospice (for humans)and I saw so many similarities in how they approach end-of-life. They spent time getting to know Max and my family and made those final moments memorable and peaceful. Thank you!

Lisa F.

Our beloved siberian husky was very ill with cancer and we needed to put him to sleep. Thankfully we were referred to Gentle Hands Cherished Paws by Pearl Animal Hospital in Renton (We loved the oncologist at Pearl). We called Gentle Hands and were greeted by loving and thoughtful Dr Jason. He was able to schedule Dr Christina to come to our house. Dr Christina was so incredibly kind. She gently put our dog to sleep being very astute to his needs and ours. She comforted me while I sobbed and told her all about the favorite times my dog and I had together. I was so impressed with how patient, thoughtful and kind Dr Christina was. I highly recommend Gentle Hands Cherished Paws.

Leeann Y.

We communicated via email with Dr. Jason as we were deciding the right day to say goodbye to our Ramzi. In between all the appointments with various specialty vets and caring for our baby email was easiest. Our boy was diagnosed with osteosarcoma and controlling his pain while giving him the best quality of life was becoming more and more difficult. Our dog was very anxious at any vet office. We were referred by a friend who had GHCP visit their home for in-home euthanasia many years ago. Dr Jason was able to visit on short notice as our dog declined quickly over the holidays. We appreciate the patience, flexibility and compassionate care he provided our Ramzi at his end. He was able to pass into comfort and peace in the choosing of his own spot in our dining room. We still miss him with all our heart but so glad he took his last breath in his home.

I could not be more pleased with GHCP. Dr Goodwin responded when we needed help the most. He was respectful and helped us through the process. I recommend GHCP highly.

Our Angel dog, Morty

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Reviews are largely positive. Many highlight the compassionate staff, gentle end-of-life care, and responsive communication.

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Ask the Community - Gentle Hands Cherished Paws

How is this Vet when the beloved pet still has a long future ahead? Every review is for end of life situations. I am looking for a new vet for a puppy.

Hello Peleg, Gentle Hands Cherished Paws is an in-home end of life care and hospice provider and… 

Don’t See Your Question? Ask Away!

Review Highlights - Gentle Hands Cherished Paws

“This was our second time having Dr Jason come to our home and help one of our dogs cross over the rainbow bridge.”

Mentioned in 49 reviews

Read more highlights

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We just got our baby home and I want to leave a quick but glowing review. Was the wait long- yes…read more They are understaffed. It took over 5 hours to see my baby- but in that time they filled up with more severe emergencies- but they kept my baby sedated and comfortable. Was it expensive- yes. But I was comfortable with the intense level of care they provided and kept me informed at every step. They saved my baby girl, and I'm so incredibly grateful!

Our experience at BluePearl was one of the most frustrating veterinary experiences we've ever had…read more When people bring a beloved pet to an emergency hospital, they're scared, vulnerable, and looking for expertise, communication, and compassion. Unfortunately, our experience fell far short of those expectations. We brought our dog in after she had been vomiting for days, hadn't eaten in two days, was panting heavily, whining in pain, and appeared to be having difficulty breathing. She was taken to the back immediately, but after that we were left sitting in an exam room for over an hour with no updates. We eventually went to the front desk ourselves to ask what was going on. We were told the doctor would be in shortly, and then waited another hour before he finally came to speak with us. During that conversation, we learned for the first time that our dog had arrived with a temperature of 104 degrees. We asked whether she still had a fever, and the doctor didn't know and said he would have to go check. About 30 minutes later, another staff member brought treatment estimates that included a quick scan ultrasound the doctor had never mentioned. This was the first time anyone told us that a quick scan ultrasound had supposedly been performed. We had questions about the findings, but no one could clearly explain them. When the doctor returned, he recommended additional bloodwork before realizing information from recent bloodwork was already in our dog's chart. Watching him review the chart in front of us after making recommendations significantly undermined our confidence in the care being provided. After approximately four hours, we left with a bill of more than $600, no diagnosis, no treatment plan, and no clear answers about what was causing our dog's symptoms. We were charged for an IV catheter and a quick scan ultrasound. Despite being told our dog arrived with a 104 degree fever, nobody ever explained why no treatment was provided for it. Emergency medicine is complicated, and not every case has an immediate diagnosis. What isn't acceptable is spending four hours in an emergency hospital with so little communication, so little doctor interaction, and so few answers.

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The staff was very kind and informative over the phone. I asked about pricing for checkup and spay…read moresurgery, and they answered all my questions. Their pricing for the feline spay surgery was reasonable, and procedure was pretty straightforward. Drop off the pet around 8-9am, and pick up around noon. There was a bit of a line during pickup because one of their machines was down, so they had to serve all customers AND answer the phone. It must've been quite busy for them. They gave detailed instructions for aftercare, as well as the pain & antibiotic medicine. I think we found our kitty's new regular vet. :)

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Cascade Heights Veterinary Center

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I want to start by saying that I saw some of the negative reviews & I'm astounded at what they're…read moredescribing because it is the complete opposite of all of my experiences with Cascade Heights. Of course, some of them happened during COVID when things were CRAZY at all vets! That has to be taken into consideration. But there are a few that are more recent & those really astonish me. I was taken on as a new "client" several years ago after deciding that I didn't want to use Lien Animal Clinic any longer (after 20 years) because it had been purchased by a corporation & went downhill. I turned to Cascade because it's owned by one of Lien's former vets, Dr. Paulson & the former owners, Dr. Tim Kraabel & his wife. Dr. Tim Kraable was the vet who saw my dogs at Lien. (I always like having one vet who sees my dogs so that we have a solid relationship which facilitates clear & honest communication.) His son, Geoff Kraabel, works at Cascade & is my dogs' vet. I only see or talk to him and/or Dr. Paulson if he is unavailable or if she knows more about something than him. Further, a bunch of Lien's former staff work there & some of them had treated one of my dogs for more than a month when she had a big open wound. They are all AMAZING! And Dr. Kraabel in particular who has seen me through one of my dogs with whom he bonded instantly on his first visit and who connected with me as well, even though we could only talk on the phone at that time. Since then he helped that dog & I when he was diagnosed with a horrible cancer for which there was nothing that could be done. He was so supportive & genuinely heartbroken over what was happening. He also helped me tremendously with my other dog who was dealing with a neurological disease & was getting acupuncture from Kingdom of Basil & in home treatment from a physical therapist to manage it. He supported that effort & was always ready to help if I needed anything from him. After several years of managing the disease in that fashion, the physical therapist discovered that she had swollen lymph nodes & we all realized that she had lymphoma & likely didn't have long to live. He agreed w/my suggestion for us all to work together on what she was going to need until her time came. So, it was myself, Dr. Kraabel, the two acupuncturists & the physical therapist who got her and I through that VERY rough time, especially the morning that I woke up to find that she couldn't even get up to walk outside to go potty & that she was in terrible pain. (She was about 95 lbs. & luckily I had the Help Me Up harness on her that I could use, even though she didn't like it.) Dr. Kraabel responded immediately to my call & together with input from the PT we figured out a plan of action for the short term while discussing what it likely meant so we could prepare for the future. Within a week or so of that incident, it was clear that her time had come because her body just gave out on her even though her spirit wasn't ready to go. And she did go very peacefully with me holding her & the PT, her dog sitter & other friends who loved her with her, as well as my "newer" dog. The card & messages I got from Cascade were lovely & when I next came in for a visit with my "newer" dog, I was also embraced with support & care by everyone I encountered at Cascade. As for my "newer dog", he was a rescue from Eastern WA who had clearly had almost no veterinary contact except when he was at the rescue before I adopted him. He was VERY hyper & Dr. Kraabel was very patient & kind in learning how best to deal with him. We put together a way to manage his ADD that doesn't have him zombied out & Dr. Kraabel helps me manage his incurable eye disease. He has continued to be a fantastic vet with whom I can have frank conversations that are respectful & I continue to receive great care whenever I bring him in. I've also never had one instance when I felt that I was being tricked into doing something that was unnecessary in any way. We always have discussions about actions that may or may not need to be taken including the pros & cons, as well as whether the cost is worth it. That's what I want from my vet. Further, everyone who I have referred to them has reported back to me that they're very glad to have found Cascade Heights. I can NOT say enough great things about them! And in particular Dr. Kraabel, as well as Dr. Paulson.

WARNING This practice sells expired food at the front desk. When concerns are raised, expect to be…read moregaslit and lied to rather than given a straightforward answer. I was also called "aggressive" for advocating for myself and my pet and asking legitimate questions about his care. Advocating for your pet should not be treated as a character flaw. Ask questions, check expiration dates, and pay attention to how you are treated when you speak up. My most concerning experience with this veterinary practice was how Dr. Paulson treated me as a Black woman when I advocated for myself. During our conversation, Dr. Paulson called me "aggressive." I directly explained to her that using the word "aggressive" toward a Black woman is not a neutral choice. That word has a long history of being used to stereotype and undermine Black women when we are assertive, frustrated, or stand up for ourselves. Her response was essentially, "My kids have Black friends." That response was incredibly dismissive. Having Black friends does not address the concern I was raising about why I found her characterization of me as "aggressive" racially loaded and inappropriate. And I wasn't upset for no reason. While one of my cats was dying, I received spoiled/rotten food from this practice and was asked to try that food. I also had to repeatedly follow up about blood work and struggled to reach anyone when I called. There were times I had to call five or six times and repeatedly leave messages before getting through to someone. I also experienced billing issues and believe I was overcharged. After my cat passed away, I had a credit remaining on my account that I used toward his cremation. After these experiences, I left a negative review describing my concerns, including the practice's AI-assisted phone system and how difficult it was to communicate with the office. I then requested written confirmation after I was told I should no longer bring my pets there. Dr. Paulson subsequently sent me an email confirming that they were ending our veterinary relationship. The email specifically cited my concerns about the front office staff and my continued dissatisfaction with their AI-assisted phone system, stating that they no longer believed there was the necessary "foundation of trust" to continue providing care. So to be clear: I raised concerns about my pets' care and communication, left an honest review, advocated for myself as a Black woman, and Dr. Paulson called me "aggressive." The practice then terminated our veterinary relationship. I am not saying veterinary practices have to agree with every client. I am saying that Black clients should be able to advocate for their animals without being characterized through racialized stereotypes. If you are an ally to the BIPOC community, I would seriously reconsider supporting this practice. And if you have a seriously ill animal, I would also think carefully about whether you are comfortable relying on a practice where reaching a person may require multiple calls and where I personally experienced receiving spoiled food during one of the most difficult periods of my cat's illness. This is my personal experience with this practice, and I am sharing it so other pet owners can make an informed decision.

Gentle Hands Cherished Paws - petservices - Updated October 2026

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