Paid my first visit today. Was very impressed with their patience, the attention to detail paid to…read moremy pet, and the time spent educating me on how to better care for her. Very pleased.

I'm so grateful I found this clinic! they are the sweetest people, very professional, you can see…read morethey really care. my dog is a rescued dog from an illegal farm at South Korea, he gets anxious when strangers touch him or grabbing him. After 3 previous attempts to put him vaccines at other places, this was the only clinic who really cared about him and treated him with love and supported him. I feel so much relief that now I've an excellent place to take my dog.

I would like to thank Dr. Christa Lloyd for making my and my friend's experience a peaceful and…read morevery caring one as I sent my precious, loving good girl to be with her Papa in heaven. I wouldn't have changed a thing.. God bless you Christa and all the staff at Good Life..

Used this company 3 times now. My review is solely based on interaction with management. Please…read moreverify in writing what you want service wise, because if you verbally ask for something and you don't get it, they will state it wasn't documented so you didn't ask for it. I know I asked, and my husband verified I asked for paw prints. I'm not sure when industry standard went from clay imprints to ink. Mega corporations like VCA even did the clay impressions. To add insult to injury, they couldn't even review my records correctly when seeing I was a past client. Super frustrating experience and handled very poorly by the manager Susan. Not only did she avoid calling me when this error happened, making me wait over 24 hours for answers, she got a little belligerent with me. She also told me she has 24 urns in her living room and only 1 clay paw print. That doesn't negate the fact that this was as important to me as his ashes. Very very very disappointing. Their competitor has aftercare requests outlined on the website so this wouldn't have happened if I used them.

We truly can't say enough good things about this clinic and Dr. Kraabel. I'll be the first to admit…read morethat I'm a bit high maintenance when it comes to my dog, Louise but we have never had a vet communicate as clearly, consistently, and compassionately as he does. He always takes the time to ease my concerns while still being incredibly thorough, and he explains everything in a way that's easy to understand without ever feeling rushed. Louise is a very anxious senior dog, and he genuinely understands her needs. He goes out of his way to make her visits as low-stress as possible and knows exactly how to handle her. That level of care means everything to us. He's also been proactive and thoughtful in Louise's care by helping refer us to a specialist when she needed a procedure and even checking in on her afterward, which we deeply appreciated. On top of that, he's been very accommodating of the fact that we live on an island, making scheduling and logistics much easier for us. The entire staff is just as wonderful. They are kind, patient, organized, and incredibly communicative. Even though Louise may never love going to the vet, my husband and I absolutely love this place and feel so grateful to have found them. Thank you Dr. Kraabel!

We had one of the hardest decisions to make to put our baby girl to rest. I reached out to get a…read morequote for the procedure and was met with sympathy and understanding. Jasmine and Carine at the front were gentle and thoughtful with how they reviewed everything that would happen. When we arrived they put us in a room for privacy. They weren't in your face about insensitive subjects like billing etc. They understood the grief we were facing and acted accordingly. Dr. Teberg was very thorough and helped us in the most difficult time. She was sweet and gentle with our baby girl. The office was clean and well maintained. I wish we had found them sooner to take care of all our pet needs. I would recommend this vet to anyone who asked.

I have been bringing my cats to Renton West for over 20 years…read more They are compassionate and trustworthy.

My little dog Sophie always shakes when she knows where we're going. However the doctors and staff…read moreare so good with her. Speaking of staff- Tiffany is wonderful. Over the years she has been so helpful, caring and following up with information from the doctors. She also is so patient and caring with nervous doggie parents. GIVE HER A BIG RAISE !!!!!!

We have many animals and when we moved here a year ago we started taking our pets here for regular…read morevisits. They are affordable and experienced with many species, we have not had to take our dogs in for any serious reasons but when I have questions or concerns they answer very thoroughly and give good advice.

I adopted a 6 month old kitten here in March for $400. The kitten came with no papers or tags so I…read moredid not know that she is not licensed and hasn't been de-wormed. Every cat I have adopted in the past came with tags for license and rabies and was treated for fleas and dewormed. When I got the cat home, she had an oozing left eye and diarrhea. I waited a couple weeks for it to go away. Then I called them and told them what was happening and that the kitten came with these conditions. They said to bring her in for a check-up and after some discussion agreed to cover the visit. When I tried to put the kitten in the cat carrier, she went feral and scratched and bit me which turned into an infection. When I got there, I asked the staff if they had given me a feral cat. They wouldn't answer. I asked the doctor if she was feral and I needed to get a different cat. The doc said that they would clip her nails and put soft sock on her claws and to give it another try before returning the kitten. They had to put the kitten under to do that. The doc told me that her litter mate had Giardia so my cat probably did too. She also said my cat had gingivitis and an eye virus. This place keeps about 15 cats in one room in a trailer. So they all probably have Giardia and eye viruses. They gave me medication for my cat and said I had to pay for it. I said the cat already had these conditions when I adopted her and they had agreed to cover the visit so I shouldn't have to pay. At this point they grabbed my cat carrier with the cat inside and ran to the back and refused to give her back unless I paid! I could hear the doctor telling them to take the cat from me. I couldn't believe this unprofessional behavior. I ended up paying. I told the doc that I was mislead about the cat and the visit which is why I was asking questions. She said something like it must be a "cultural" thing (I am not Caucasian). Not only is she rude and misleading, she also makes racist remarks. All very shocking to say the least. While I was waiting I read the pamphlet for Cat Scratch Disease (Bartonella) which has very serious consequences to adults like organ failure if scratched by a diseased cat. My cat had the symptoms so I asked them to test her for it. Not only am I infected by the scratch, I may have a serious disease! If I hadn't read the pamphlet and asked for her to be tested, they wouldn't have done it even though the doctor saw she had symptoms. They said they would let me know the results in 2 weeks. This whole experience has been very stressful and I feel bad for the cat I adopted because through no fault of hers, she may have to be returned just when she though she had a forever home They are doing a service by taking in stray cats but they are taking no responsibility for adopting out unlicensed cats with parasite and viruses. I just hope my older cat did not catch the parasite and virus. They are spreading diseases. I don't recommend adopting cats here because you could get feral cat with parasites and viruses like I did. Go to Auburn Humane Shelter. They charge $150 and their cats are licensed, have rabies shots and are dewormed and healthy.

I would not trust this clinic and its staff. This is bear our 11 year old Bernese Mountain dog mix,…read morewe have been going to Spring Glen her whole life. After many calls later to the clinic and our poor Bear in pain they finally told us we should take her to the emergency. We later found out they had results dating years back of her kidney health declining that the emergency clinic showed us.

I moved to the area about a year ago and have had bad vet experiences elsewhere. My one cat kept…read moreyowling at night since we moved and nothing would make him stop. I spent a few days researching vets in the area and decided to call Spring Glen. Dr. Smith saw us and was very thorough during our visit and listened to my concerns about previous issues I had with my other cat at other vets. Her and the staff were so understanding of my concerns and reassured me. The medicine she prescribed has helped my cat immensely and he's finally acting more relaxed and is not yowling in the early morning anymore. If my other cats need to go to the vet they all will be coming here. I'm so grateful for Spring Glen. Their front desk is very responsive and easy to get ahold of. I appreciate that they respond to any emails, texts, or phone calls usually same day or within a day. All the staff seem to enjoy their jobs and care deeply for all their patients.

We had our 6 month old kitten spayed here. Overall this vet is acceptable however we felt they were…read morea bit pricy and felt slightly rushed through the process. They don't seem as transparent as other vets that we've worked with and we didn't get a chance to talk with the actual vet. Overall we just didn't feel as comfortable with working with them for the long term. The spay was successful and I would recommend this place, but I don't think we'd use as our long term vet.

Came here twice now, first time my 4 yr old collie/heeler mix was I'll. The vet (i believe who owns…read morethe practice) you can tell has many years of experience and loves animals. He was very knowledgeable and calm around my typically timid dog. The doctor set out expectations and was very calm discussing my options. Ended with giving me some antibiotics and probiotics and some advice rather then doing a bunch of tests that may or may not work. We monitored my animals bowel movements, and gave my him chicken broth with some meat and rice in it. And gave him the water and some substance to gather the strength he needed and got better after a few days after following this regime. Second time was for an annual teeth cleaning and checkup. Again, my dog being timid, when I was told I cold leave I got a call asking if I could help him get him medically induced for his cleaning. I'm glad that instead of forcing their way to him (as had happen once before to the point to pooped himself at another vetrananairy hospital) that they called me and we were able to knock him out safely together Note: This place doesn't look the cleanest. Price is very inexpensive then compared to the Lynnwood area. Which is also fantastic.!

We have been going to Dr. Onorati for years. He is knowledgeable and compassionate. His staff is…read moregreat. Highly recommend him!

Best ever!! I have been to numerous veterinarians in the northwest sourcing for someone who had…read moreany experience with purebred cats. Most of them treated me and my cats like a wallet. Started calling them the "$1000 vets". No matter what I went in for it was $1000. Finally found Dr. Onarati from a referral and now drive out of my way from west Seattle to see him. He is the most knowledgeable and kind I have ever met. I highly recommend him.