Staff were friendly in person. Felt comfortable with the Vet's knowledge and recommendations. Even the clients in the waiting area were super friendly. read more

What a great team! I brought my parakeet Blue in today to be euthanized. Doc did an exam on her and agreed that she was very ill and that was the best thing, so she didn't have to suffer with organ failure. The staff were so considerate and compassionate. Even though I spent a short time with them, you can tell that they really care about you and your precious pet! I would highly recommend Pine Tree Veterinary Hospital for your extended family. read more

Staff are helpful, professional and prompt! They are caring and friendly to our pets. Prices are average for the services we needed. They provided documentation & photos of the services performed, which was never provided by our previous Vet! read more

All three iof my pups got fixed on 3/11- and the staff was so Friendly and welcoming, my dogs even were comfortable with the staff :) There was a slight issue/mis communication as we adopted one dog but planned for our 2 non adopted dogs to also get fixed at the same time. I'd definitely call ahead if you've adopted a dog from a rescue and this place is a place they pay for this service- and plan on having any other dogs fixed or spayed at the same time. Seems there's a break in communication from the adoption/rescue. But this place is top notch and my animals have never felt so comfortable for being first time patient's :) they are all healing perfectly and we have had zero issues read more

I can never remember my appointment times, so I bug the poor receptionists repeatedly. They are always kind and courteous. I have seen Dr. Zellar and Dr. Ferguson. I can tell Dr. Ferguson loves birds. I always feel at ease after she sees a member of my flock. She was kind enough to do a consult with me when I had a very sick budgie. Dr. Zellar has seen a couple of my birds and found an infection with one of them. She has also seen my bearded dragon. I was so worried about my beardie, thanks to Dr. Zellar, her shedding is much better than it was before. I have been a vet tech for a long time, I absolutely trust Pine Tree to care for my pets read more

I absolutely LOVE this vet!!!!!! I have 4 cats, a dog and a rabbit and I've been to many vets, from Tacoma- Puyallup- Maple Valley and this place is hands down THE BEST. I 100% trust them with all of my animals. They have the sweetest and most knowledgeable employees. I'd never take my fur-babies anywhere else. read more

Called to make an appointment for our adopted kitten and was told they are not taking new customers.

I love this business and the staff here. Caring. And loving towards my pets. I highly recommend them to everyone who needs car for their animals of all kinds. My cockatoo recently past. They helped her through care and medication live another 6 years. Their support through my grief was so caring and loving. I can't express my gratitude enough. I'll take all of my pets in the future to this clinic. read more

Pine Tree Veterinary Hospital - My precious Dutchess. 1992-2021 - Veterinarians Near Me - Maple Valley, Washington

Never had a bad experience, they have the sweetest staff. Always very helpful Been taking my bearded dragons and cats here for years , 10/10 would recommend. read more

Just returned for my second annual check up for my two chinchillas. I absolutely love it here. I love the atmosphere, the staff are always so nice. Most of all, I love that they're knowledgeable on a much less common pet and can help answer any questions or concerns I have for my boys. Will continue to drive 40 minutes each way to come to them! read more

Pine Tree Veterinary Hospital - My boys - Veterinarians Near Me - Maple Valley, Washington

I recently noticed a baby hawk distressed on the side of Kent-Kangley - inches from being hit by every car that drove by. The daughter of one of the veterinarians at this clinic happened to be driving by as I was trying to get the hawk out of the road (I had no clue what I was doing). She took him to Pine Tree and they even sent me an update - the hawk was fine and released back to the wild! read more

Pine Tree Veterinary Hospital - Veterinarians Near Me - Maple Valley, Washington

The absolute best Exotic Veterinary Clinic I have ever been to, and I'm picky! I have brought in rabbits, Guinea pigs, a parrot and even ducklings here, and have always received the best care. I feel like I can genuinely trust these vets, which is very hard to come by. I primarily used Dr.Ferguson, but all of the vets here are so knowledgeable, helpful and honest. Very reasonably priced for an exotic clinic. Will always be my go to recommendation for anyone looking for an exotic vet. read more

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I'm so disappointed, I'm not sure where to begin. But they customers service is terrible, and they were even rude when I asked for help. Unbelievable, the doctors might be nice but I don't recommend calling. I told them my cat was sick on Sunday, (call the next day) they had no appointments, so i needed to go somewhere else, then I called them again. The reception very rudely said, we don't have any appointments until next Friday. Seriously, they are horrible. read more

My neighbor had a horrible experience here last week. She found her dog limo and lifeless in her backyard but did notice it was breathing shallowly. She raced into Pine Tree because that was her routine vet clinic for both her dogs. They refused to stabilize her dog that was lifeless in her arms, in front of them, due to a "full case load!" They Turned her dog and her away and told her to try an emergency vet. Knowing that her pet wasn't going to make 40 min more to the nearest ER Vet, instead she went to Animal Hospital of Maple Valley, next to Safeway, 1 min down the road, and they stabilized the dog and saved her life. I will never bring my dog here or spend my money at Pine Tree. My dog isn't just a number or a case. It's my family. If my dog was in there for a routine check up, I would have gladly steeped aside to allow the vet to care for someone's limp dog that just arrived. I have been to Animal Hospital of Maple Valley many times, and they always know my dogs by name and take us without appointments. They are quick, professional and act like they genuinely care about my pets. I will NEVER go to a place that has treated my neighbors pet like Pine Tree did. I highly suggest that they they reevaluate their priorities. Business shouldn't be just about making money. read more

If it was a option to give zero stars I would. We have been with this vet for a while and recently took my 2 yr old fur baby to a urgent vet appointment. Poor baby was there all day and miss diagnosed. Was sent home with the with more meds (the wrong meds) and instructions to wait 24 to 48 hours to see improvement, and if none he will need to see a specialist. Due to the meds they gave my pet actually caused more damage to what was wrong. So by the time he was real bad it was to late to save him. We had no choice but to put him down. If my pet was sent to the specialist without waiting 24 to 48 hours, my fur baby would still be cuddling on the couch with me. So the moral for this review is, I will never go to this place again nor will ever recommend this vet to anyone. This was a horrific and devastating experience and got nothing but rude attitudes from the front staff in the end. read more

The staff at Pine Tree Veterinary are truly amazing! I woke up one morning and my hamster was really not doing well. She was a little over 3 years old, I knew it was her time to go. I called everywhere because I wanted to put her out of her pain, and no one could fit her in. When I called Pine Tree they said they were full, but the staff was amazing and said they could squeeze her in. Unfortunately, there wasn't much they could do so I decided it was time to put her down. I was very upset but the staff was so kind and made it a little easier! They gave me treats to give her, and let me spend a couple minutes before it was time to let her go. It was quick and painless! A week later I received this in the mail and it really warmed my heart! Coco and I thank you Pine Tree staff, you guys are incredible! read more

Pine Tree Veterinary Hospital - Card from Pine Tree Staff - Veterinarians Near Me - Maple Valley, Washington

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PTV has tended to my bunny for a few years now and always treat me and him with kindness and compassion. He was fixed and microchipped here with no issues and gets his nails trimmed here regularly. They are very sweet and gentle with my bunny. On top of that, they offer affordable pet care prices. Highly recommend. read more

Pine Tree Veterinary Hospital is top notch. ALL of their staff are friendly, patient and caring. It's clear that they all love animals. Dr Ferguson is so sweet and helps me understand my pet's condition and gives me options for their care. She always has cost in mind and lets me choose direction. I can't imagine any place better than this. read more

I've always had a good experience here! They're caring and take the time to explain things and answer my questions. I recently lost one of my pets and mentioned it to someone at Pine Tree, and today I found a touching sympathy card in the mail that had messages from the staff. It was very thoughtful. I really recommend recommend Pine Tree. read more

Pine Tree staff are the best! They are loving and really care for our pets. Our 17 year old cat Tia gets incredible care to help her in all the issues she has to deal with in her old age. My daughter brings her pet rats here and her sweet Willy albino rat was getting older had neurological issues and recently passed away. The staff truly understands my daughters grief in losing her pet. The staff sent her a card personally signed by all their staff expressing their condolences. My daughter was very touched by the gesture. I highly recommend them for medical care of your pets. read more

With a great vet here in WA it will be a week wait till we get in. AND well worth the wait. Mindful emergencies do happen and Still Dr Ferguson staff accommodates as best as they can. I have been a patient of Dr Ferguson for over 10 years. With many animals in care, chicken, fish, dogs,cats, parrots. I am Not in front of line when it comes to appt schedule as No one should be. they are running a business doing the dam best they can. And being the best VET in the northwest Can become Busy.. We love her and are pleased with our years of service she has given us and our companions in care. read more

I had to take my sun conure here because at Sumner vet, they kept making his claws bleed with every trim, and one of his feathers wasn't trimmed properly, so he kept picking at it, and bleeding. If you know anything about birds, you'll know that they can rapidly bleed to death, so I was VERY unhappy. It also didn't help that the vet who would see us would always imply that his living conditions weren't up to par...considering he gets mounds of healthy food, fresh water and has 3 different cages, I don't see why I should be condescendingly grilled every time we came in, so...I switched. The girls here at less judgemental, quick and my baby hasn't bled in months. read more

We have been bringing our pets here for about 2 years now. They were helpful and did the best they could to help give our senior dogs the best end of life care that they could. With our new puppies they have been helpful in the vaccination process, getting them fixed and overall puppy care. The staff is always friendly and helpful. The only thing that I wish would improve is the response to voicemails and difficulty getting through on the main line. I have found that using the email address is the easiest way to get ahold of them and have questions and other things followed through on. Other then that they have been great! I would recommend them to anyone looking for a new vet. read more

This is the absolute BEST place to take your fur babies to, from health scares to a simple nail trim! The entire staff is so friendly, passionate, and most importantly, the actually care about you and your pet! I've had bad experiences with vets in the past, especially when it comes to pricing. What I love about pine tree is that if you ask for pricing, that's the price you pay! I've never asked about a cost and then been hit with a bill three times from pine tree!!! Amazing!! Overall, very reasonable pricing! Every time I've left, I've spent less money than I had expected to. We had some health concerns with our ferret and we were worried about adrenal disease. Dr. Zellar was so very patient, kind, knowledgeable, and most importantly, she came up with an action plan for our ferret and he is doing so much better now. Dr. Zellar seems to truly care about her patients and she answers every single one of my questions for my ferrets. When I told her I was a new ferret owner, she even gave me a print out of information, she gave me the tools to ensure I could be the best ferret owner I could be! I would only recommend you take your pets here!! Especially for ferrets! read more

I have been a client of Pine Tree for many years and spent way too much time here the past couple of years. They were all very kind and supportive through the exhausting task of treating two cats in chronic renal failure and I couldn't have asked for better treatment for both. My remaining cats are clients and I am very happy with the care they receive. People who complain because the clinic can't take a pet in need of emergency care should get real and accept that in today's world, even emergency clinics are overwhelmed and turning away patients. Pine Tree is doing a wonderful job juggling the covid restrictions and protecting clients and staff to ensure their continued ability to provide quality care. The fact that they are not accepting new clients is a testament to their commitment to keeping current patients healthy. read more

I've been going to Pine Tree Vet for 9 yrs and am very happy with their care. The two veterinarians I've taken my lories to are very knowledgeable and caring. I've only had good experiences with them. Since the pandemic started, they have been very busy which can be difficult for me but they will take drop offs when possible. I trust them very much with the care of my birds. read more

Updated. We have spent quite a bit of money here on services for our Aussie. Including dentals, shots and check ups as well as monthly/quarterly treatments. The dog is fixed. However when I needed a simple statement that he was fixed, in order to buy a new county license.... they refused outright. I couldn't believe it. They didn't want money or anything just refused to state he's been fixed. The time they took to reply to my email to say no they could have said "our record show the dogs been neutered". **. Upon review- They followed up and corrected my request and did supply the info. Review changed to 4. Thanks Breanna. read more

My 20 year old Grey started laying eggs!! Having never been to the vet I thought I should have her established with one to make sure I have some place to take her should there be a need. Dr. Ferguson and her Staff was gentle and loving, very knowledgeable and gave some great advice to help put me at ease with my Grey laying eggs. Dr. Ferguson listened as I explained moods and behavior (both established and new) and provided insight as well as praise. I was worried I would be judged for never had taken my Grey to any vet before.. but there hasn't been a need. She doesn't pluck, hasn't been sick, etc. They did not judge! I left feeling good about my choice and my Grey was fine. Thank you so much! read more

Dr. Ferguson saved my cat. After not eating for three days (over the weekend, of course), my 15-year-old kitty was skinny and lethargic. But I had faith that if we could get her to Dr. Ferguson, she'd pull through. The staff at Pine Tree Veterinary took wonderful care of her, and after an overnight stay and a lot of support she came home with us and is back to her usual ninja kitty self. Thank you, Dr. Ferguson. Unmei means the world to us. read more

Pine Tree Veterinary Hospital - Veterinarians Near Me - Maple Valley, Washington

The staff is very friendly, professional, and knowledgeable. They take their time when answering all my questions.

An amazingly kind, caring, professional environment. They took such wonderful care of our little love bird, with a thorough exam . They all went above and beyond. This is a wonderful clinic all the way! read more

I absolutely love vet Ferguson and her staff. Always cheerful, polite, and always ready to go above and beyond for both you and your pet. They are all well educated in veterinary medicine as vets ought to be, and have helped my sick pets through the worst of situations. These guys willingly answer questions, work with you to keep within your budget, and have even personally taken my pets home for after hours emergency care!! Can't recommend Ferguson and her staff enough. Every one of them that works there truly cares about animals on a deep level and that is why you will get such great care. This is my #1 vet (despite being several cities away)for both my traditional pets (dog and cats) as well as for my exotics! Never had a single attempt to con me into unneeded procedures or tests because they ACTUALLY CARE about you and your pet, not profiting 1000% on your bank account. TLDR: fantastic, safe, honest, affordable, very very caring read more

I have been a loyal Pine Tree Vet customer for a few years. I recently took my 6-month-old kitten Zeus to the Pine Tree vet on January 23, 2021, due to his skin allergy issues. Zeus has not shown any improvement in the condition of his skin. After changing the medication twice and several calls that I had with the staff and indicating the skin condition that has not improved and leaving several messages so that Dra. Zellar can offer me a call back to see how Zeus's situation can be improved. Dra. Zellar has not been willing and courteous to return my calls. Today, Jan 26/2021 I call and request to have a call with the Pine Tree Veterinary owner Dra. Ferguson and the office manager to explain the current situation and search for the best way to treat Zeus with his skin condition. I guess this may be an isolated situation. But need to share my experience with everybody. read more

I took my bunny here Several times where it was misdiagnosed and I was changed full price every time. Doctors were rude and I will never bring a pet here again or recommend to anyone. read more

We have been so happy with Pine Tree. We take our puppy here and have had a couple emergencies with her and they have always been so caring and get her in right away to check her out. They always call to check up at least a couple times to see how she is doing after they see her. Friendly staff. read more

Love Dr Ferguson! She has taken care of my Boxer and my rescued Cavalier. The best staff. She is caring, she takes the time explain and makes sure you understand. Having a home in California and having paid some crazy vet bills...Pine Tree Vet is so reasonable I am never afraid to have my dog treated if needed. The best experience I have ever had. I highly recommend. read more

Pine Tree Veterinary Hospital - Pine Tree Vet - Veterinarians Near Me - Maple Valley, Washington

Pine Tree Vet was recommended to us by our parrot rescue (All Parrot Rescue). I just cant say enough good things about PineTree Vet. They have provided excellent care for our birds. read more

I just discovered where my favorite vet landed: here! Here's why I like Dr. Ferguson: Cat weight dropping. Took cat to the VCA in Covington. Cat was diagnosed with a liver infection and put on antibiotics by the VCA vet. Cat's condition continued to deteriorate. I took cat to a completely new vet at a different location as a stab in the dark, who happened to be Dr. Ferguson. Dr. Ferguson was surprised VCA was unable to pull a diabetes diagnosis from VCA's own blood panel. She put my can on insulin. Turn-around has been miraculous. All thanks to Dr. Ferguson. Next, Ferguson took on the other cat in the house who'd been inappropriately urinating for years. VCA never had a clue how to help. Ferguson said, "Put her on this low magnesium food." Within a week, peeing stopped, and remains so to this day. Good vet care seems so hard to come across. Ferguson, in my book, is the real deal. read more

I brought my very elderly Bourke's parakeet to Dr. Ferguson last week as his age-related issues suddenly became far more concerning and complicated. I knew that her reputation in the parrot community was excellent but it was my first visit with her. I have been to almost all of the avian vets in the Puget Sound region, some very skilled medically (one for almost 30 years). But Dr. Ferguson's depth of knowledge far exceeds any of the others I've seen. In addition, she was so gentle when handling Rosie, clearly understanding how frail he is. I would recommend Dr. Ferguson to anyone who is looking for a truly exceptional vet for their bird. read more

I've been taking my dog pinky here for 1-2 years. She was a side of the road rescue and needed extensive care. She had major surgery with them that went great and she had awesome aftercare. Every time we go in for her issues we have excellent care and they are very sensitive to her needs and super kind to me which I appreciate. Everyone's experience is different but I recommend pine tree to everyone in the area. read more