I'm not here to complain about the prices like everyone else but about an employee specifically and the way SHE handled the situation. I went in today November 25 at about maybe 4:30pm and I went to exchange some Ugg boots for the same thing and same size bc when I bought mine I gave them to my friend as a gift and she opened the box and sent me a video of her showing me that one of the shoes had a stain on it (which is why the photos I attached are a lil blurry bc it was a video she sent me And I downloaded it) so I came to exchange the shoes for the exact same thing. The girl that helped me had wavy ish kind of long black hair, tan skin and spoke Spanish. When I went I told her the same thing that when I bought the boots they had a stain so I wanted to exchange them and she looks at the boots for maybe 10 seconds, there's even cameras in the store if an employee is reading this plz go back and look at the footage she just takes a Quick Look at the boots and to my face goes "are you sure, it looks like YOU stained them" so she really stood behind the register and started accusing me of staining them when if she would have taken a better look at the shoes the first time she would have seen that the bottom part was never worn and it was all still clean. She only started looking really good at them and at the bottom of the shoe when I went into deeper detail about what happened and how I gave it to my friend. Then she proceeded to call her boss or manager or some lady and they talked on FaceTime in Spanish and the lady on FaceTime said I was able to exchange them. (Huge shout out to the lady on the phone for letting me exchange them because it seemed like the girl at the register really just didn't want me to get an exchange and I know that if it were up to the regular employee she probably wouldn't have let me, so I pray she's not any kind of manager bc this is the way she treats ppl) I understand there a no return policy and this store probably gets a lot of people trying to scam them but there are people out there that actually aren't trying to pull any kind of scam and genuinely got a bad pair of shoes and for her to stand behind a register and blame ME for getting the dirty is beyond me. I don't feel comfortable shopping here anymore because what anytime I need to do an exchange they are going to point the finger to me and say I did it ? I would even let it pass if she took a good look at the boots and felt around but she didn't she just looked at it for like 10 seconds and blamed me. I work retail too and I get a lot of ppl trying to get free things and if I suspect that, I go about it a completely different way the staff at this store needs to be trained on how to better adress this kind of situations. Also I know they have to examine the shoe to make sure everything Looks good before handing it to the customer to be bought and when I bought the shoe, I remember them just slightly opening the box and glancing at the top and then just handing it to me. They should take the shoe out maybe or keep it in the box, but just move it around so you can see the whole shoe so something like this doesn't happen to someone else. Once again it's a situation of just quickly looking at the shoe and not paying close attention. The customer service was good I was attended fast and a lot of ppl are complaining about the prices on google reviews but if you don't like the price, just dont shop here Simple as that so I really did like this place and I would have came here more often but after this interaction I would never feel comfortable coming back read more

Kore - Skate Shops Near Me - Bakersfield, California

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Over price shoes up to $100 I hope people ain't buying those shoes for that much more from original price read more

If I could give zero stars I would. I've called them 7 times and they answered the first time. Put me "on hold" (placed the phone in the counter) and helped everyone in the store and left me on hold for 7min. I then attempted to call 6 more times they answered 1 call and hung up immediately. At this point they are screening my calls. I purchased a pair of shoes not even 24hrs ago and let them know that I need to return them. They said I could only receive store credit. I let them know that I no one ever told me that the purchase was final sale, or it was exchanges only. I even let them know to check their cameras if they have to. I don't need $180 of store credit for a purchase that was a Christmas gift. I just need my full refund. Horrible customer service. read more

Kore - Skate Shops Near Me - Bakersfield, California

This store is a HORRIBLE place to shop at. I got my shoes here for $300 and on goat and stockx and even on other websites they're under $100 dollars. They are so overpriced so do not waste your money on this place. The service here was atrocious and the workers were very rude. DO NOT SHOP HERE!! read more

Wow this place has some very nice shoes don't get me wrong they're definitely overpriced if a pair of Yeezys cost you $250 they going to charge you $500 for the same shoe you lost your mind you are reseller in a mall now we're talking about a mall should be ashamed of yourself plus you don't even put the price of the sneakers on the shoe they got to scan it to find out how much the shoes cost I think it's they do that because they don't want you to walk straight out of the store when you see how overpriced they are don't get me wrong you got some nice sneakers but it doesn't make sense a pair of Jordan 11s retail 170 you selling them for $600 is rent that much in the valley plaza so if you want to go look for sneakers just go look because you can go stockx stadium goods eBay you can go on websites and get them cheaper than they what they sell them so if I can get this place zero Stars I would doesn't make sense to me and one of the clerks had nerve to tell me you'd be surprised who pays 6 hundred dollars for these shoes no wouldn't be surprised nobody's that stupid especially we can get them somewhere else cheaper read more

Horrible horrible place to shop at. They raise their prices on all their shoes by $10-$15 the normal price compared to anywhere elsewhere. I was gifted a pair of Vanz for Christmas, came to return them for the right size. They didn't have my size in stock so I got store credit for them which came out to $65. Went back a month later, they had my right size, and when I went to check out I had to pay $15 more. All the girl could tell me was that "prices everywhere were rising" so I went and checked other shoe stores prices and that was inaccurate. Their own online website was not even over pricing the shoe so she didn't make sense. Just in store was it overpriced. I had horrible customer service from the young inexperienced girl who was the "manager". She had the most negative attitude. May she learn from this experience and do better because that is not how a manager acts. Don't like your job, find another one but don't take it out on customers who aren't creating problems. read more

Kore - The price of the shoe and the total came out to $81. Just go to another store and pay regular price. - Skate Shops Near Me - Bakersfield, California

They tax so bad here. Yeezy slides that go for not even $200 and they sell them for $400. Yeezy 350's for $500 and they don't even go for $300. read more

Do NOT shop here. They are selling USED UGGS! And they will NOT refund your money, but give you a credit for the store. I went in and bought some Ugg's as a gift and I knew they looked odd, but I shock it off since every pair they brought me out looked like that. I assumed they were suppose to be like that. But NO. I bought a second pair of the same men UGG boughts at Journeys shoe store and compared them at home. they were WAY off. The ones from Kore were discolored compared to them and looked like they were super lose and seemed to be scrubbed. They also smelled like chemicals and the Ugg's from journeys shoe store didn't. All in all THEY ARE RIPPING YOU OFF!!! if I could give a 0 star rating I would. read more

Just went here earlier today shoe shopping with my son. The ladies that were working were very helpful and cool to talk to. I would definitely come back as a returning customer! Plus they have really good prices compared to other stores in the mall. read more

Very friendly staff with a wide selection and lots of sizes! Great place to pick up shoes for school or play.

Good deals and great service. Great clothing and a lot more