Salem Electric has been the absolute worst company I've ever dealt with. They employ around 50…read moremostly young, inexperienced apprentices, and the only licensed electrician in the entire company is the owner. By law, he is required to supervise-train and at minimum inspect the work performed by his apprentices at the end of each day. Not once -- not once -- did I ever see him step foot on my project. This company handled the electrical work for my entire new build home, and the result speaks for itself: my house failed inspection four times. I eventually brought in a separate, fully licensed professional, ( at the end of the job) who immediately identified that the work had clearly been done by first-year apprentices. Even more alarming, he found serious issues that multiple inspectors had missed. The entire experience has been unacceptable, unsafe, and well below the legal standard of care..... AND the time lost on the project was incredible never mind the MONEY!! Salem is not charging apprentice, prices by any stretch... and this is NOT the fault of the apprentices... I often felt badly for them with NO HELP!!

Don't bother reading old reviews! Mt Salem just completed…read morework on our Generac. We've worked with several cos in the past--they were unreliable- over priced- never returned calls- etc. Mt Salem- our absolute "Go to" for any future needs. Service was tops!!

This HVAC repair and maintenance facility did me a solid and took care of me. Rather than try to…read moresell me a new furnace, they diagnosed the problem of the furnace and determined that the broken parts of the furnace were under warranty and just charged me the labor to replace the broken/worn out parts and saved me thousands of dollars. Very honest! I would highly recommend them.

They have come out to help with two different issues, fixing a blown fuse and doing a duct…read morecleaning. They are great and their prices are reasonable. Highly recommended. Also love the pun name.

Jim is a pro! Had come out less than 30 minutes after the initial call to check a failed breaker…read moreand was able to fix in another 30 mins. Will hire again!

Jim did a great job and fixed my meter socket. The power company is starting to install smart…read moremeters in my neighborhood and left a note that the meter socket is strained (underground service connection has settled and shifted causing the meter socket to become unseated from my house). He is an Excellent Electrician, reasonably priced and very responsive. Highly recommend for electrical work.

This July, a sudden storm hit Middlesex County. It came fast, hard, and took out plenty of poles…read moreand utility lines to homes. We got hit and a neighbor helped us to limp along. We had enough time to research electricians and make an informed choice. First guy Facetimed from a ladder, so he was already in the thick of it. Came by a couple of days later with a big crew and a big price tag, like an ice cream truck on a hot day, there was no lack of customers, so it was take the price or we roll. We passed up. Second guy did a walk-through and found a couple of things besides the mast that needed attention. But it didn't feel right,--if the breaker panel box had minuscule water intrusion, that doesn't call for changing the breaker panel...that's a SEALING and PITCH issue on the outside conduit. And...if you look into it, the last 90° bend before entering the siding needs a weep hole drilled into it. Another electrician started talking about grounding rods sight-unseen. I get it, a lot of homes lose rod contact, say from loose fittings and/or lawnmowers, but that sounded like conjecture. Whereas Austin explained it, that when a circuit is changed from 100Amps to 200Amps, the requirement is two grounding rods, and a thicker gauge grounding wire. The NEC is there for a reason, so contractors have to explain it in terms of the codes. Do yourself a favor, read a little and ask your electricians what is needed or what you want in technical terms. Call up an online diagram and point at what you want. That way, people like Austin will do a better job and provide you what you want. Austin's awesome repair fixed the problem, prepped us for an upgrade in the future, and we also plan to add a soft-start to the air condenser. Austin hustled to get us back up and running, with an improved mast, new meter panel, better wiring, and a weep hole before the siding. His price was amazing and no one else could have beaten it without skimping on supplies or attention to detail.

Austin installed a circuit for my EV charger. There was a little difficulty based on the location…read moreof where I wanted the charger in the garage. Austin figured it out and now, no more trips to the supercharging stations! Austin was thorough and neat with his work. Cool dude so that's a plus. Very personable, great with communication and reasonable pricing!

Service and customer satisfaction are amazing. Luke is an expert in generator service, maintenance…read moreand repair. He provides a world-class resource for all your generator needs.

From the owner: Our technician has been certified by Generac on their residential and commercial generator products…read moresince 2014. Specializing in diagnostic, repair, Generac warranty, routine maintenance on portable and automatic standby generator's and switch gear.

I had called Home Advisor and received a recommendation for this company so I spoke with James and…read morewe scheduled for him to come to our house 2 days later to do some work on some outlets that weren't working. We agreed on 12:30pm. On the day of the appointment I wrapped up some home projects and put our dogs in their kennels to wait. 12:30 came and went and finally just before 2:00pm I texted James and tried calling again and no answer or response. I cancelled our appointment and have since contacted a new electrician who was much better with communication. Can't speak to the work that this company performs since he wasn't even able to keep his appointment time and didn't contact or pick up when contacted to inquire about the delay.

The web pages says they do emergency service. Called one night at 11:30 p.m. as we were having…read moreelectrical problems. Someone picked up the phone and then hung up. Some emergency service! Wish I could give them 0 stars.

I HIGHLY recommend this company!! Everything from start to finish was perfect…read more We called another electrician, left a message but never got a call back (which, from what I understand is normal). We found KB Electric online and decided to give them a try. The phone was answered immediately by Alicia who was so helpful, listened to what we needed done and set up an appointment for us immediately, which we were so grateful for. The electric wire going into the house was hanging very low and we realized the attachment on the house (for lack of a better explanation) was hanging off the house. Alicia asked us to send photos and I did with a comment" didn't realize how bad it was". Her response was "I've seen worse" so right off the bat she made me feel better. She asked if we wanted her to send someone to give us a quote, but we didn't want to waste time on that so said no. She quoted us how much it would be per hour (+ materials) and we were very happy with the final price (we felt very reasonable). The 2 electricians were here at 8:30 on a day when it was below 20 degrees!! They did a great job and were in/out in a little over an hour. So happy to know that if we need electrical work done in the future, we have a place to call!!

Had a great experience with Hector this morning when half our kitchen outlets were blown. He was…read morevery knowledgeable, great attitude and helpful and got everything done quickly. We even noticed after he left that an outlet on our island that had never really worked magically worked! I would recommend KB and ask for Hector by name!

Professional and reasonably priced. Great local electrician! Highly recommend for anyone in the arearead more

This is our second job with the company and we absolutely love how professional they are and how…read morequick they come to take care of your needs! Will def be our go to company.