This is the absolute worst pharmacy with the most rude pharmacist I have ever dealt with. They…read moreoverride my doctor every. single.month. Like they know more about my health issues than my DOCTOR???? And even though I've spent time discussing my issues with my doctor and I pay my doctor and then have to wait for them to call my doctor to approve the medication Every. Single.Time? They didn't even know I had Medicare. AND I've been going there for 2 1/2 years now. THE auto system didn't recognize my phone number. They didn't have enough of the medication I needed so I had to settle for 20 pills less and I can't refill till the following month so I agreed to take it unfortunately. They NEVER have what I need in stock. They're not willing to stock UP what I need. THEY are rude, entitled lazy, and they lack human compassion and the basic decency Needed. Hands down The worst pharmacy I have ever dealt with in my long life in Hawaii.

If you're in the area as a tourist and see this - stop and buy all of your snacks for home here. We…read morewent to other places and this is cheapest place & if you have a CVS card you get more discount. I got tons of goodies in every blend of macadamia candy you can think of.

Long's in Haleiwa…read more.. The place that we love to shop for all necessities is here at Long's, which is now owned by CVS hence the biz name here on Yelp but here in Hawai'i it will always be known as Long's. A place to stock up on the various wants and needs of our daily needs are found here through the weekly Sunday ads keeping it cost friendly for generations along with shopping for gifts and celebrations are found here and being miles away from town I'm sure is the place for many locals shop. Parking here is amazing in comparison from the general Haleiwa location is never gonna be a problem lots of free parking regardless the size of your car and though the roof seemed to be suffering from the recently downpour of rain hoping it all can get fixed so that we can continue to appreciate the staff and what it has to offer this community. Thank you!

This review is specifically for the pharmacy. I have been a customer at this pharmacy before it was…read morea "Longs Pharmacy". A few weeks ago, I needed antibiotics and my Dr called them in (I do not currently have insurance) so my Dr kindly gives me the least out-of-pocket-cost. Upon arrival to pick up and pay for my Rx, I saw the total printed and proceeded to grab the $ from my wallet and pay. Before she would let me, the pharmacist on call saw that I didn't have insurance, and said she wanted to attempt to get me even further savings (very kind and nice!). I waited for over 20 minutes with my kids in the car thinking it would be in and out. However, they weren't able to get the cost lower, and in fact, instead the cost went up (for the same Rx). She printed out that receipt and told me the (now more) cost...I asked if I could pay the original and was told no. I had already waited so long for nothing, I had no more energy in me to try to argue...so I figured I'd leave this review and also, will try to never have to use this pharmacy again sad cause it's close.

Staff are friendly. Please be advised this is a large center with lots of staff - to avoid the run…read morearound best to figure out the correct extension fast otherwise youll be transferred allover the place.

Avoid at all costs, subpar employees, subpar communication, was a patient for 6 months and they…read morecould not file a basic medical claim, conflict created by internal employees, a Pathetic Medical Facility

Showed up 3 minutes late to my sons appointment and they canceled my appointment but someone showed…read moreup the EXACT same time I did and got called back immediately. When we were told by the pharmacist to just wait and she'll call us back, she very rudely told us to make another appointment and she didn't have time. When another customer who apparently had the same issue we did got on the wait list, he told us to put our name on that cause that's what he did, she again very rudely told us "you're still not guaranteed a spot." I have had a great experience with the other guy that works there but this woman highly pissed me off

I loved working with Long's for my pharmaceutical needs. There seems to be newer technicians, which…read moreis cool! However, today I called to confirm a dosage change with my medication and told the tech how my insurance said to run it. She put me on hold and came back on to tell me my insurance approved it and what the cost would be. I got a text saying my medication was ready. I sent my husband to pick it up, but when he came home, it was still the lower dosage. I went in person to talk face to face and the pharmacist said that the technician told her she confirmed with me the lower dosage over the phone. That was funny to me because I literally told the tech I was calling for a dosage change that needed to be rerun through my insurance in the process in which my insurance rep told me. Nevertheless, by law I couldn't return the medication which did make me a little frustrated. However, what really set me off is the technician NOT taking accountability. I walked off and told the pharmacist please tell her not to lie! I understand working for a corporate pharmacy may make you want to fib to keep your job, but I wish they could be a little more helpful. The pharmacist said "we could try rerun it but not sure if insurance would cover it." At that point, I didn't think I could trust this pharmacy to advocate and facilitate this process on my behalf since no accountability was taken. I recognize I have privilege to advocate for myself and to navigate this process to get the right medication, but what about the aunties and uncle and the kupuna who can't or may not know how? Unfortunately lying creates an equity gap, and in their line of work of HEALTH, it becomes crucial that they take accountability and do their best to care for their patients. My medication is not life or death, but what about the patients who rely on appropriate doses? I do recognize my husband picked up the wrong prescription and it could have been corrected on his part. However, I still stand by my review on accountability because there are a lot of individuals who have guardians or family members picking up prescriptions that may be trusting health professionals to do their job.

Helpful staff- they moved the departments around since the last time I was here. The staff…read morementioned that WalMart is trying to make the same layouts in all stores. Target Stores have been doing this for years. It's organized- staff are hustling around. There were a few "shoppers" (for online orders)- very focused. They don't make eye contact - maybe so people like me don't ask them questions I did self checkout. I put my bag on the checkout area - which alerted the staff to come. I'm not sure how they want me to bag items otherwise Then on exit there was a person who again checks bags. There were fundraisers right outside the door. Totally supported Leahi Soccer League

Walmart was only open for 30 more minutes the night before Thanksgiving, and I was definitely…read morepushing my luck. But honestly, I ended up getting pretty lucky. Right at the entrance, they had most of the Thanksgiving essentials displayed, which was actually really cool. And of course, I had to splurge on an Oreo house-making kit just for the fun of it. Even though they were completely sold out of turkey, we managed to grab all of our Thanksgiving sides before heading over to Safeway for the final ingredient, our big turkey. They've got great holiday items right now to splurge on so buyer beware and don't spend all your money at once! All in all, I was really grateful Walmart was still open when we went. I just wish they stayed open a little longer for us late-night shoppers! Also, they have the most charming mural at the front entrance.

I recently purchased some new trash cans, and I'm ridiculously excited about it! Honestly, I moved…read morehere a year and a half ago, and I've been wanting a nice set of stainless steel trash cans ever since. I finally made the purchase! It's funny how these little adult decisions become so exciting. The world is our oyster, we get to decide what color trash cans we want, what store we shop at, and how much we're willing to spend based on our budget. This is adulting, y'all! As for trash bags, Walgreens is my go-to because they're so affordable. Unfortunately, tonight my shopping trip got cut short because they were doing maintenance on the lights. The machinery was incredibly loud, and it started giving me a headache, so I couldn't browse every aisle like I usually do. That was definitely a bummer. I will say, though, I enjoyed checking out the alcohol prices. I'm currently putting together a mini bar cart for my room, and Walgreens has some really good prices on their mini bottles. I'm looking forward to comparing prices at Longs Drugs, Foodland, and Costco before I finish stocking it. I'll definitely be back, as always, Walgreens. Hopefully next time I'll have a better shopping experience!

Went into the Walgreens in Wahiawa to update my passport photo and was reminded how wild it is what…read morejust a couple of years can change. I also completely forgot all the passport photo rules -- no earrings, hair pushed back and tucked behind your ears, no smiling... basically come in like you're taking a prison photo. Amber helped me and she was honestly so fun, like chatting with a girlfriend. We had a few laughs and she made the whole thing feel easy instead of awkward. I was greeted right away when I walked in, everything was explained clearly, and I was in and out in about 15 minutes I'd definitely recommend this Walgreens for passport photos. Really friendly, smooth experience -- just a heads up, it's cold inside, like stepping into a cooler Happy Traveling and SYOY! Deb B

The second CVS-owned Longs Drugs that I stopped into during our 4 island cruise from Long Beach,…read morethis Longs Drugs opened in 2015 in the space formerly occupied by a Planet Holiday. It definitely shows...it's a large store with a small footprint on the bottom floor, and most inventory on the top floor accessible via escalators. It was well stocked, and plenty of employees (can't remember the last time at a CVS I was asked if I needed help). I ended up buying a bag of chips to bring back for our cabin steward (hope he likes it), using the self checkout lane.

Located in the Waikiki strip - This is a 2 story longs drugs store with tons of items to offer…read morebesides RX's. They offer tons of souvenirs as well. Customer service here lacks in the Pharmacy dept. I came in to have some refills for pen insulin needles and I was informed by my mail order pharmacy that I can refill items while on vacation based on my coverage. The pharmacy tech first stated that she could not get a hold of the pharmacy that the number I gave here was wrong etc - I then told her I just spoke to someone with the same number and I can place them on speaker phone if I call again. She then stated she will call again. This time she didn't give me an excuse and she did speak to someone and that they could not refill my pen needles because the rep stated I have no records of such refills on my account. I then told her hmmmm thats interesting because the agent I spoke to said that I was refilled of such few months ago and they have a record of that. So she spoke to an agent again and this time they cant do a refill because they don't have it until this and that and the one at King St can refill it. I was over it then. I felt she kept giving me the run around. The pharmacy here sucks based on what I have experienced.

Go to Long's when we need to fill Prescriptions, get snacks…read moreor other sundry Products. The place to go for fresh Lei's I have the appt, so I look for savings monthly& get $10 off each month for joining the club for $ 50 yearly. The savings really helps with cost of products keep going up! I like the savings I receive from Long's. Staff are always helpful. They seem to run out of Johnny Walker Black scotch & it takes awhile to get in, even with a rain check! Waiting over a month!

I happen to be in Kaneohe and went to this CVS Longs Drugs at Kaneohe Bay Shopping Center…read more This Kaneohe store was almost empty which I thought was unusual as I normally shop at CVS Longs Drugs at Pali Highway... which is always busy. Anyhow I have two items and I go up to an open register #7. To reiterate I rarely go to this Kaneohe Longs Drugs and it hardly had any customers that day. The cashier (#2900924) accused me of cutting in line. I'm confused because register #7 looked open as I saw no one near by. She then pointed to a sign further back that says "Line starts here". There was one customer waiting there. Ok my bad. I did not see the sign and was unaware about that. I did not notice the one customer standing further back at the "Line starts here" sign. I've been to other Longs where you just go up to any open register. In fact... I was just at Pali Highway Longs that very morning where customers just go up to any open register. I did not like the way this Kaneohe Longs cashier handled the situation. Accusing me of cutting in line and giving me the third degree. She could have understood that people who don't normally shop at Kaneohe Longs might be unaware of that. This Longs has a wide area with the registers spread out. Unless one is already aware... that "Line starts here" sign is easy to miss. It's just the way the store is so wide open and how the layout of the things are that I did not notice. Other stores like Target and City Mill has a "Line start here" sign... but there are partitions near the checkout counters to make it obvious and hard to miss. Kaneohe Longs don't have any partitions near the checkout counters... so it is easy to miss in the wide open layout of this store. It was an honest mistake on my part. All that cashier needed to do was inform me "The line starts back there by the sign". And I would have been good with that. This was a misunderstanding that could have been better handled with simple courtesy and understanding. There was no need to make accusations in order to make me feel bad. That was uncalled for. I've later heard from other people who live in Kaneohe tell me of similar issues concerning the lack of courtesy at this Longs Drugs at Kaneohe Bay Shopping Center. Probably no wonder why the store was empty of customers. I will never come back here again and will stick to shopping at the other CVS Longs Drugs elsewhere.

Shopping at Longs Drugs store on the west side, Waianae side…read more Made a stop at this Longs, always need to make a stop at a Longs no matter what part of the island I'm at, hehe. This longs is located at Waianae Mall, I'm sure the Waianae community is grateful to have this Longs, saves a trip from driving in to Kapolei. My observation, nice, clean, fully stocked on merchandise, and YES. I noticed that most of the items are locked up in the cabinets including toiletries, shampoo, deodorant, detergent, and even can foods! (reminds me of shopping at a store in San Fran) I would say it may take longer than your usual shopping trip if you need these products and to get assistant. There's is a nice selections of fruit, veggies here, more than at other Longs store, nice orchid plants, and bakery items of sweet bread & mochi. For this visit I just needed some alcohol, snacks, toothbrush for our next staycation, so it was a quick stop and ended up with plums and packs of udon noods too ( in store special 2/$1) Only 2 cashiers working, line got long quick but it moved pretty fast. No self check out at this location. "Make Longs a part or your day", as I did just that over here, hehe!!

This CVS/Longs Drugs is my preferred pharmacy and convenience store. The staff are always friendly,…read moreprofessional, and efficient. Unlike other locations I've visited, I'm consistently able to get in and out quickly without dealing with long wait times. The customer service is excellent, and the team always makes the experience smooth and pleasant. It's refreshing to find a location that values both great service and efficiency. Highly recommended!