I love shopping at the Loft and not only for the quality clothes they offer but for the excellent…read morecustomer service. On this particular visit my friend had an issue trying to return something where the receipt could not be located both physically or in the system. Because she is a loyal customer the manager really worked with her on ensuring her satisfaction. It took some time but we had a really wonderful experience. I would recommend the Loft to anyone. Their clothes are stylish and last!

Typical store. Same set up as all the other stores that I have visited. This store is decent as…read morefar as customer service goes. I am always greeted and told about the current sales. Although I am never offered assistance when I am in the dressing room with the wrong size. Sizing is not consistent, I never buy the same size twice. Their sales are nice. Never pay full price. Everything always goes on sale. Remember that.

After being blown off by one associate that claimed to have only been working her second day ,…read moretrying to find a certain brand of jeans. I found a very nice lady working in the woman's shoe area by the name of Christina , who was very helpful and I thanked her for her time and assistance. A lady whom was working the counter (Diane) was able to assist us and nice at check out. (Did not like a lady who works in perfume and makeup department who stepped out and started spraying perfume in front of their area which was in front of the check out area.)

Fried my Moms hair. Didn't listen to her instructions. She wanted body not kinky curl. She got…read morekinky curl. Then put a relaxer on her hair and it fried her hair. Now it's breaking off and Falling out. Paid 70.00. My Mom is 76 years old and was in tears the whole way home. Broke my heart!

I used to work at a much larger Anthropologie and must say this store is beautifully set up for the…read moresize of the store. The ladies were very kind and made sure to check up on every customer incase they needed help. It was very refreshing how they handled customer service. Great variety of clothing, home decor, and accessories. I was surprised to see their assortment of shoes laid out! Beautifully done.

Such a beautiful store! I needed a few new outfits and the ladies there were very helpful with…read morepulling tops for me to try on and getting me out of my comfort zone. I look forward to making a return visit!

I had never visited a Talbots before. I have had second hand clothes from there but just never…read morewent into a store. I will say that this is not my typical style so that is not what the 5 stars is for. What this particular Talbots gets 5 stars for is their amazing customer service. I have never in all of my life been greeted so kindly by so many employees. Every single one of them was so delightful. The one lady was so nice that I told my friend "I must know her cause she is smiling at me". She just worked there! They set us up in the dressing rooms and although they were extremely busy they made sure everyone was well taken care of. To Talbots- GREAT job on staffing! The ladies working today also deserve major kudos and that is very rate now days to say that. Also, amazing sale going on, too!

So this isn't the first time I've purchased things from Food Lion that is expired. However, one…read morewould think that if you are buying items they are not out of date. Whoa! It's May 2023 and this states Best of used by February yikes. No thank you! I will be more mindful when shopping here and elsewhere looking at everything. I just expect when stocking and checking old products and produce it's taking off the shelf or reduced for whoever what's it. It's an okay store sometimes it's hit and miss with items and not as stocked as it should be especially being by a beach. Never the less all in all it's a good store. If you conscientious about your expiry then I suggest looking closely not just here but at other grocers as well. Oh avocados are sometimes on sale here which I love so way to go Food Lion! They have upgraded their kitchen area and have items to go which is nice.

Service was horrible. Not only were the employees practically falling into the displays by leaning…read moreon them but one couldn't follow a simple verbal direction to where an item was located and decided to yell at me. Her supervisor immediately kicked me out of the store for reacting. Then, the general manager came out and I insisted he look at the surveillance tape and he was happy to assist me before I left the store. Yall gotta do better. Crazy at 11 in the morning on a Sunday

Overall, I was very happy with my experience in Independence Mall. I found and purchased items in…read moreDillards, Rainbow, American Eagle, Earthbound, and Hot Topic. The service I received in these stores were good to exemplary. Dillards and Earthbound were my favorite stores in the mall and where I received the best discounts, got hard to find or rare items, free gifts with purchase at Lancome in Dillards, and had the most exemplary customer service from Caroline at Lancome & Robert in men's shoes at Dillards and Sarah in Earthbound. I wish I was able to spend more time in the mall to see Ulta and Five Below yet my time was limited there. I purchased items at discounted prices in all of the stores I mentioned. I would definitely come back to this mall again.

We actually had a destination in mind when we pulled into the lot at Independence Mall, which felt…read morelike a small victory. Mrs. K. was on a mission for a few things from Bath & Body Works, and after navigating the lumpy terrain of a Wilmington cemetery earlier, she was ready for some smooth, level walking. Having a purpose gave the visit a bit more shape, and that was welcome. Independence Mall has been around since 1979, opening in the heyday of American mall culture with Belk-Beery, JCPenney, and Sears as its original anchors. A fourth wing came along in 2001 to make room for Dillard's, and the place has seen a fair bit of redesign since then. These days, it leans more open and airy, with nods to Wilmington's coastal vibe. We weren't in a hurry, so we mostly wandered just taking it in. We ducked into a couple of shops, browsed a bit, and yes, came away with the Bath & Body Works haul we'd hoped for. All in all, a relaxed and satisfying stop. [Review 1352 of 2025 - 4471 in North Carolina - 24904 overall]

I was very impressed by my pick up order today. They brought it out right away, checked my ID, and…read moreactually had everything that I ordered. The other Big Lots in town doesn't seem to do any of this correctly. The items were great quality for the price and like I said- customer service was excellent!

I'm new to the area and have been in this store many times. The staff is always pleasant, friendly…read moreand professional. The products, everything from groceries to furniture, are always decently priced.

LOL, Okay Okay, I hear ya, but the Kids are part of Ollies Army, so lets check out the one near the…read morehouse. I got yo admit it is a great concept, Overstock Items, Mass purchases from Locations or Semi tractor accidents, that everything is undamaged and sold cheap. They really do have brand name stuff and it is cheap, but if you have never been to a place like this, there is nothing fancy. Peruse the store and find everything from Kitchen, Garden, Electronics, Electrical, PC, Home goods etc. Great way to burn time.

Terrible place to shop. Prices are high and products are broken and you can't return even if in…read moreoriginal packaging if no receipt. I tried to exchange for the same and was not allowed. Cashiers are rude and the store is filthy and products are covered in rat feces. With my recent experience and the cases of Hanta virus happening, don't expect me in this establishment. I'd rather loose $90 which was the cost of my non functioning solar umbrella. Good luck trying to get customer service at this store. Let's not forget that carts can't go out so what you buy you have to muscle out. AWFUL EXPERIENCE. DO NOT GIVE THEM YOUR BUSINESS! I CERTAINLY WILL NOT!