Kohl&#x27;s

staff, has always done a great job helping my family out. they have a good selection of mens…read moreclothing for dress casual items. thanks and keep up the good work!

Horrible customer service by one of their sales associates. Asked to try a shirt on and was told I…read morecouldn't because it was still in its original packaging. WHAT?!!! then was told I didn't need to try it on anyways because it fitted the same as the brooks brothers shirt I walked into the store wearing. WHAT?!!! So I simply handed the shirt back (and another one I had picked up to try on) and refused to give them my business. I've bought many things from brooks brothers over the years. Do you think I'll ever do so again? Ha! I think NOT.

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Hugo Boss

2.0(17 reviews)

Hugo Boss STOLE my money - almost $3,000! Absolutely unacceptable!…read more I am beyond shocked and furious. I logged into my Hugo Boss account only to discover that the items I returned using their own return labels for orders #92595377 and #92595582 (sent back at the end of July - it's October 9 now) were received by them, yet no refund was ever issued. It has now been over two months, and Hugo Boss has effectively kept my money. We're talking about nearly $3,000 just gone. This isn't a mistake anymore; it feels like theft. When I called customer service, someone with very broken English answered, offered zero help, and refused to transfer me to a manager. I also submitted a support ticket four days ago, and the only response I got was, "Please wait five business days." Seriously? You've had my returns for months, and that's your answer? This is criminal behavior, plain and simple. For a brand that prides itself on "luxury" and "class," Hugo Boss is operating in a way that's dishonest, unprofessional, and disgraceful. I've now filed a dispute with my credit card company because Hugo Boss clearly has no intention of doing the right thing. Be warned: if you shop with them, you might lose your money just like I did. Hugo Boss - you should be ashamed.

Bought a sport coat there and no one helped with the fitting or any service. Got home and decided…read moreit didn't fit right so the very next day took it back and they do not give refunds just store credit. No one told us that when we bought it. Poor customer service. Will not ever buy from them again even with a 350. Credit. They need to tell the customer this policy.

OMG!!!!! Yuck!

Racks upon racks of yuck

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Theory Seattle Outlet

3.6(8 reviews)

Three stars for the great quality and design of the clothes…read more However, I felt really unpleasant about the service. I was asking them if there's any backup cloth in their storage room, one staff asked another staff to check and we were left waiting there for almost 5 minutes. Turned out they both thought others will inform us that they don't have any backup. Also to avoid any awkwardness and to respect your customers, staff should always carefully check or ask if there's anyone in the fitting room before open the curtain and found out there's someone in there.

I bought the Sport Cire Bomber Jacket via the Theory Outlet website. The jacket was not what was…read morepictured on the website. I reached out to Customer Servicer who asked to see the pictures from the site. I have reached out several times to follow up and they have not responded. I knew all sales were final but the jacket pictured was not what was delivered. And the fact that I'm not getting a response is really poor customer servicer. I can't buy any additional items from the site because I don't know what will ultimately be delivered and what I'll be stuck with.

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Burlington

2.8(5 reviews)

3.6 mi

Really ghetto store. We hadn't been there before so we're surprised to be confronted by security…read moreupon entering. As we walked through the front door he fastened a blockage across our path TO KEEP US OUT! To keep us out! The week before Christmas!! I guess their shoplifting is out of control and they only allow in the people they can follow? Don't know. Never encountered this before. We turned around and left! Too many places to shop. We like the Penney's next door and the Daiso Japanese dollar store.

The only thing you should be going to Burlington for are the endless amount of clothes, stationary,…read moreand home decor. Other than that, it seems like the shelves are bare. It is relatively clean though. It was really creepy to have a security guard read me some kind of spiel before entering the store and then open the rope to usher me in. Like a nightclub. It didn't make me feel safe that they had a security guard talk to me before entering the store. It made me feel like the store is constantly robbed, even though there was hardly anybody in the store. The staff was very friendly though, and even asked if I was finding everything OK. A+ for customer service. I was a little confused where the start of the checkout line was. It was kind of like a maze to walk-through. I will be back for more home decor paintings, or stationary if I need it. The parking lot seemed safe enough, it's next to a Bath & Body Works and a Petco. So I'm not sure why there is security inside of Burlington.

Hair accessories

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J.Crew Factory

3.8(11 reviews)

Excellent impromptu shopping experience at J. Crew Factory…read more The customer service was amazing I was greeted as soon as walked in and graciously helped throughout my time within the store. I found exactly what I needed for work almost immediately, and a little something extra for my daughter. This location is extremely clean, and laid out very well making for an easy shopping experience. Each item was either 50 -60% off, making it hard to not continue to shop I also received an extra $10 off my entire purchase. I will definitely return, and recommend!

Sadly, this J. Crew Factory location was disappointing. I'm a huge fan of J. Crew, so was happy to…read morelearn that they had an outlet while in the area. But after waiting in line (due to COVID-19 restrictions), it was not worth the wait. Not sure how it was for the men's, but for the women's selection, it was super limited. You literally would see one tee-shirt in that one color in XS. This was the case for many items. I overheard another customer ask the employee if there was any more stock in the back, and there was not. What's out is out. I guess if you get here the day they release new items there will be more of a selection, but was surprised by the lack of when I visited. The women's area seemed empty. I've been to other J. Crew Factory locations, especially on the east coast, and this one is nothing compared to the others. With how limited the selection is here, I would most likely not wait in line again. I would suggest ordering online and just returning in a regular J. Crew store if items don't work out, instead of banking on this store to have the items you're looking for. However, I find that the quality of items at the factory store compared to a regular J. Crew differs significantly. Unless there's something you're specifically on the hunt for that's offered at the factory, I would just rather spend more money at J. Crew for a higher quality and better item.

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Levi’s Outlet Store

2.3(21 reviews)

0.6 mi

Stopped in for my wife to look for some jeans. Good- Okay…read moreselection, the associate came over to assist once... and he is bilingual. Store is clean and well organized. Opportunity- Sales are not made from the cash wrap. Train associates to get away from the registers and interact with the customers. Also, no a fan of how small the prices are listed. Seems deceptive. Did end up with 2 pair of jeans.

Beware of Levi store!!!…read more Went to store on 27th of December and wanted to exchange jeans I got for Xmas. She told me a tag was missing and would not do exchange even though I had tag in my hand!!! On top of that she was really rude about it!!! Thx for reminding me why I only buy from amazon now!!!! I wont be back....

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Abercrombie & Fitch

3.4(8 reviews)

0.8 mi

Worst experience of my life. I usually buy from this brand…read moreonline, so when I saw the store in the mall, I decided to go in and check it out. Big mistake. You can barely see anything in the store. Imagine walking into a clothing store where you can't clearly see the items or even their colors. The lighting is unbelievably bad. The staff member was friendly and opened a fitting room for me, but the situation got even worse there. The fitting room was completely dark. I literally couldn't see the clothes I was trying on--or even the clothes I was wearing. It took me about 10 minutes just to put my own clothes back on. Is this brand trying to save money on electricity? What is going on? This is unacceptable for a clothing store. I left the clothes there and will never buy from this brand again--not in-store and not online.

This place gives you the option of either paying in Canadian dollar or USA dollar. Canadian dollar…read more= horrible exchange rates. So I will always pay in US dollar. This place is like a hit and miss. I come here once in awhile but I will not look for this store at the outlet. I do like their pants and shirts.

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Cotopaxi - Tulalip Bay

4.0(1 review)

Location isn't exactly where it says on google maps so I honestly thought it had closed - but alas…read moreI did find it. Staff were pleasant though busy with other customers. Everything seemed to be about 40% off and most was last seasons colors. My big issue is that they only had a handful of items that were actually down, most things were 100% polyester fill but priced like they were down. They did have a lot of sizes even in the clearance section.

From the owner: Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he…read morewasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

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A/X Armani Exchange

2.5(2 reviews)

0.6 mi

Wow, a second Armani store at Seattle Premium Outlets…read more Unlike their Armani outlet store carrying their premium brands Georgio Amani, Armani Collezioni, and Armani Emporium, this one is geared towards a younger, hipster clientele, emphasis on Armani Jeans & Armani Exchange brands, or what I call entry level sophistication. What I liked the most is the relaxed atmosphere, well organized, good choices, great value. Heavily discounted premium merchandise, elegance without haute couture prices. A/X Armani Exchange is the perfect place to buy a gift for that special someone.

Stay away. Don't waste your money. I got a pair of jeans that disintegrated after washing them and…read morethe store said to bad. I offered to buy another pair if they would at least exchange them. They said no. So they lost a customer and a couple hundred in sales over 1 pair of jeans. Not to mention a bad review. They are very nice when they take your money. But ask for an exchange or return its a different attitude. They don't care if you go somewhere else or lose you as a customer. I just said ok and left. They don't care about their customers or back up their merchandise. I've heard this from others who have shopped there. Do yourself a favor...go somewhere else where they care about you and what they sell.

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Pickie Needle

5.0(8 reviews)

1.2 mi

Does quality work from her home business and are very friendly and professional. I'll be bringing…read moreher more work for the future.

Alterations for hemming pants. I am 4foot 9 inches. And have lost weight. Now need to find a…read moreseamstress