This is a large, well-stocked, and clean store. Employees can be seen cleaning, restocking, and reorganizing shelves and displays nonstop. Employees are also very engaging, friendly, and helpful when customers need assistance. Both the name-brand and off-brand selection of affordable merchandise offers customers a wide variety of options. Parking is readily available in the large lot, and the restrooms are always clean. This store also offers customers a separate counter at the rear of the store for all Amazon returns, and a Sephora as you enter. read more

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I'm shopping on sunshine, wooah I'm shopping on sunshine, woooah I'm shopping on sunshine, woooah.... Clean store makes the shopping go by as if there were sunshine for the things you are searching for. 5/5 Amazon Great for Amazon drop offs. They even give you a discount for you to spend monies at Khols. The Khols staff is always very helpful. 5/5 Merchandise They have seasonal decorations always rotating. They even have World Series merchandise. 5/5 Parking Large parking lot shared with Sephora. You won't search long for a spot. Psalm 145:1, God bless read more

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Always have a good sale. Especially good is when their clearance stuff is an extra 50% off. Only problem is all the stuff I. Your size are all gone so you really have to dig through to find some good buys read more

They have a Sephora store inside. They have a lot of coupons and deals in-store. I sometimes shop here for bras, workout clothing, and shoes. Customer service is always helpful and the sales floor is neatly arranged. read more

I have shopped at this Kohl's on many occasions. Just didn't think to do a review until now. This Kohl's is located at the Glendora Marketplace. Tons of parking shared with other businesses. I love Kohl's! Kohl's cash is very very attractive. Free merchandise when you spend more money. I have saved so much money and gotten so much free stuff. Who doesn't love that! My go-to brand is Croft and Barrow. I've purchased other brands, too. Prices are always reasonable. Quality is always wonderful. Selections are always great. Merchandise lasts for a very long time... wash after wash. Store is clean, cool, and comfortable. Racks are organized. Customer service is always amazing and fast. Returns are very easy. I always enjoy shopping at Kohl's either online or in store. Thank you Kohl's for being amazing! Stay true to your craft! I have some photos someplace. Will post them when I find them. read more

I had a very disappointing experience with my store self pickup order. Two of my items were missing, and the spot where they should have been had someone else's name on it. I asked one of the cashiers for help--she tried to find the items but couldn't, so she called another associate who couldn't find the items either. After waiting quite a while with no resolution, I finally asked to return the missing items since I never received them. The associate wasn't sure if she could process the return because I didn't physically have the items, which made no sense given the situation.! She then called the manager, (Tina) who took a long time to arrive. While the manager did process the return, I lost both my Kohl's Cash and the 30% off coupon I used for the order. What disappointed me most was the complete lack of empathy--no one apologized or acknowledged the inconvenience. The customer service at this store has really declined, and it seems like management has changed. This experience has definitely made me rethink shopping here in the future. read more

The customer service I receive at Kohls is always the best. The staff are very friendly and welcoming. I noticed there were a lot more cashiers working at the time that I went. They must have had a hiring spree because I haven't seen that many people working in a long time. Way to go Kohls Glendora. read more

Always a struggle to find what I am looking for in the mess. Why don't they clean up the isles and shelves? I am done going into the store. read more

Kohl's - Department Stores Near Me - GLENDORA, California

Jacob in the Amazon Returns Area is Fantastic he helped me out with my returns he made the entire experience Quick and easy for me! He even helped me learn something new. His customers service skills are unmatched honestly the best experience I've had at this location thank you. read more

This store is a scam. I bought $200 worthy of merchandise last week and should had gotten rewarded $30 khols cash; however, the cashier never gave me the $30 khols cash reward. I went back and showed my receipt as well as my khols account but they still denied by reward. The cashier lady didnt even bother to look into the matter and rejected me right at the spot. Never again would I shop at khols again. I would not recommend anyone shopping at Khols. Good job on losing one your loyal and big spending cutomers. read more

At checkout I told the cashier that I had some coupons. And she completely didn't care just told me they wouldn't work on toys. Usually the cashiers are nice enough to at least scan just to double check. But this cashier didn't even ask me out of courtesy if she wanted me to scan and check. I totally felt like a bother i didn't catch the cashiers name but she was wearing glasses, was short and had a pitchy voice. Very unpleasant experience as a usual customer. read more

I enjoy shopping a Kohl's, I always find something I like and I feel like I'm getting a deal. With the recent addition of Sephora x Kohl's, I had to pay this location a visit. The Sephora is like the ones in JCP's - a mini version of a full size Sephora, but has all the popular items you could want. Not sure how their sales would be with it being next door to Ulta Beauty. This location is pretty organized (with the exception of the messy dressing rooms & clearance racks), and staff is friendly. There seems to be less merchandise on the floor, but not sure if they are moving things around because of the Sephora. read more

Kohl's - Sephora now in Kohl's! - Department Stores Near Me - GLENDORA, California

Popped over to kohls today and lucked out with 20% off. Reminder to check your "wallet" part of the app for coupons and kohls cash. Store was pretty busy as the had a good sale going on and the check out line was very long. The cashiers moves quickly and I was not in line but a few minutes. read more

Kohl's - Department Stores Near Me - GLENDORA, California

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My go to place to drop off my Amazon returns. It's close to everything from Home Depot to Barnes and Noble. It's a great store so far no issues. read more

Absolutely Disgusting...... The only two words I have for this location. I went in on a weekend to find some shoes. There were no employees, with the exception of cashiers to be found..... Tried Glendora Kohl's again today (a Friday, 12:30). I literally walked the entire store. Nobody on the floor to help. A long line with a couple of cashiers to check you out, but absolutely no one on the floor to help you in any of the departments. read more

I switched off to Kohl's, Glendora branch only a few times was due to online shopping. They had a nice sale on a pair of work pants I was ordering online, and it shipped to Kohl's, Glendora. Customer service I recalled then was fast here. I was able to pick up and pay for the item right away without wait time. I would try online shopping if necessary. But it was just a few times' trial because they actually didn't have that particular style in store: it was only Kohl's.Com. read more

Drive up pick up order is sooooo AWESOME!!! I love this service! I check in when I get there and an employee comes out, verifies my name and my order and voila! read more

So far so good when coming to Kohl's. Looks like there's a remolding going on right now but seemed like business as usual. Took care of my transaction and was in and out. Great place to shop. read more

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Stopped by the City of Industry location and found out all RayBan sunglasses were 20% off. Unfortunately the store didn't have the style I wanted. I ended up going to the Glendora location. Huge counter with only 1 person chit-chatting with a customer. Waited for about 10-15 minutes and still nothing. A manager came up to me and said she was calling for backup. 15 minutes later another associate came up and helped me. Glendora location didn't even have the 20% discount listed. I had to have the associate scan them to confirm the glasses had the discount. Bought a great pair for about $100 and I earned $20 bucks in Kohl's cash. Visual team needs to tag proper sales! read more

Kohl's - Department Stores Near Me - GLENDORA, California

I usually don't write reviews but this visit definitely calls for one! I thought to try the Sephora located within Kohls as I needed a replacement of everything I have in my makeup bag! Gianna C assisted me with everything I needed on the floor and I cannot say enough good things about her. She made sure I was welcomed immediately, was extremely knowledgeable, took her time with explaining, and really sold me on the upsells! All Sephora locations NEED a worker like her, because I've never been so pleased with a retail experience! read more

I enjoy shopping at this location. I will give them 5 stars simply because I love that there is now a Sephora inside this location now. I just love Sephora. The store is usually quite quiet, and I like that. Never really supper crowded the times I have been here. Everything for the most part is neat and in order no matter what department you are shopping in. They have the Amazon return area which is a plus too! I have found most cashiers and employees are always friendly and helpful, at least the ones I have come across. I will be back for more shopping soon, lol. This location is close to home and parking can sometimes be a bit of a pain but not bad. I recommend downloading the app for perks and coupons. read more

Normally would not rate a department store a 5 but their service was amazing. I went to 3 different Kohl's and called 2 other locations before talking with the Glendora location. I called the toy department looking for a specific toy that other stores said they had but did not. The associate who helped me spent 10 minutes searching the floor, came back and said he would check their storage, spent another 10 minutes, and came back and said he finally found it! Never had someone hunt for an item for a customer like him! He said they could not hold items at customer service due to COVID but he would put it back where he found it and if I came in that day, he would go and get it for me. Everything went to plan. Was in and out quickly! Only drawback part about this store is their returns line moves a bit slow. They are cleaning the area after each visitor but the line does move slow regardless. read more

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Plenty of good selection of clothes and goods for my family! Although I felt very very uncomfortable and embarrassed from the employee register she is around 70 years old and has gray hair, my dad left to get something and the old lady said next person!! My brother and I told her oh we're waiting for my dad! She says" awwww you guys looking for your mommy and daddy oh my God so sad!!!! We are both 21 years old it is very unnecessary for you to talk like that very disrespectful and embarrassing read more

Okay.. so if you have the time to browse, it'll definitely be worth stopping by! Make sure you download the kohls app for extra coupons on top of the sales! I have visited this kohls on occasion, but never for myself. Usually returns for amazon (PSA they give a 30% off coupon for one item in kohls after returning there!), or for the mens selection for my SO. Anyways, the other day I decided to stop by & look for some pencil skirts since I was looking for some for work & didn't want to wait two weeks for shipping from other online stores. Yes.. majority of the store is unorganized in the clearance section.. but if you have the time to go browse, you may find some super good deals! I could not find any section solely for business skirts, so I started browsing the clearance section! I ended up with two skirts, one was originally 20, the other 40, and it came down to 10 & 12 dollars with the extra coupon I got from the app. I'm a happy camper! Parking is a huuuge lot! Lines are a bit slower, but they are sanitizing between customers & social distancing! The workers are wearing masks & gloves & there is sanitizer available. read more

OMGawwwwwddddd, I went in a few items & $190 later ( almost DID with XMas Shopping ) I Love Kohl's and the coupons & the DEALS..!!!!!! Patricia C. Was/is the BEST. After My shopping experience, we talked about the newly opened Cane's. read more

Kohl's - The Awesome Receipt. ‍ Loveeee Kohl's - Department Stores Near Me - GLENDORA, California

Hello I don't usually shop at Kohl's , so I thought I'd share my experience. It started off not to be a good one. I had a return from Amazon. If you didn't know Amazon has a place where they take returns. What I don't like is there is no where to park close to drop off a big package. Then I got inside and I went to Customer Service when a cashier told me to go down the hall to another area to do my return. It was a little difficult considering I carried the box all the way over there. Luckily someone did bring me a shopping cart so I could push it. When you're done with your return they give you a coupon to save 25%. So I thought I'm here why not look around and see what I can find. The 25% is limited to certain merchandise. I remember that they do carry Vans. I thought I'd go check them out. And lo and behold the ones I like were on sale. But I couldn't find my size. I asked A worker that was busy with something else. She stopped and took her time to help me find the shoes. There was one pair left and we found them on a mannequin . Together we got them off!! I was so happy to the shoes. She gave outstanding customer service. I am particularly not fond of the merchandise there but I will definitely go shopping again because of the great service I received. read more

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This is the nicest Kohls I have ever been to. There were more employees available to assist customers than I have seen at other Kohls stores. We were shopping for shoes, and there were two Kohl's employees in the Shoe section helping customers- something I have never observed at another Kohls. And they were truly HELPING customers. This location also had a new style of cart for merchandise that I have never seen- typically, Kohls baskets on wheels that you pull. This storr had actual baskets that you push (Smaller plastic material version of large metal ones in other stores). This is also a bigger Kohls than many I had visted- giving more selections read more

Kohl's - Department Stores Near Me - GLENDORA, California

Rome was amazing and provided amazing customer service. I definitely will visit here again. Thank you Rome for all your help.

Okay, so, I've never been to a Kohl's in my entire life, and this day was my first time EVER. Yes, that's 100% true. The only reason why I even visited is because I got great deal off Slick Deals (unrelated discount/bargain alert website): 2 boxes of K-cup coffee, each box having 18 cups, that's 36 cups total... FOR ONLY $10. It was an online sale that sold out quickly, but to avoid shipping fees, I chose to pick up in store, AND THAT'S WHY I AM HERE! :) That great transaction in itself was already worth a 5-star rating, but there were a couple more things that I wanted to praise, which definitely helped solidify the great impression. First of all, the store looked huge. The interior felt like a Macy's, or a Marshall's, or somewhere in between. It was bright, but everything felt neat, and the layout was easy enough at first glance. I found the online pick-up counter in no time. There was one employee working that section of the store at that time, so I stood in line and whipped out my phone to kill time. Upon seeing me though, within matter of minutes, another worker quickly addressed me and helped out grab my items from the back. The entire process finished while I was still in line, because she was able to check out the products remotely with a portable, in-hand scanner. I didn't even have to walk up to a register, really. I was there for no more than 3-4 minutes, and I was ready to go. Thank you, miss, for being so good at your job! :) As I was exiting, I saw something strange that I hadn't seen before in my life in the corner of my eyes. I had to double back and backtrack just to make sure I could take a good look... (Now it's a good time to see my photo for a visual aid.) The price display sign for their merchandise weren't printed on paper or cardboard--the display was digital! Think Amazon Kindle e-reader. It's e-ink! I support this green decision, so more brownie points for Kohl's. Honestly, I am not big on shopping, so I doubt I would go out of my way to make another trip here, unless the same reason applies. But good job on pleasing this customer so for his first and one and only trip! PS: Trip made on a Sunday night, at around 8pm, and the store wasn't busy. I understand other Yelpers had some pretty unpleasant experience (from reading other reviews), but my own account was indeed largely positive, so awwwwww to my fellow shoppers :\ read more

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Worst customer service! The cashier was rude from the start. She was very short with me and was annoyed that I handed her an Amazon return coupon and practically barked at me saying " you can't stack coupons here!" Well, excuse me I had no idea I couldn't use that along with their other sale. She was so mean . I'm used to their take 50% off their already 70% clearance and still being able to give my 15-20% off coupon. I thought this was acceptable as well. It was an honest mistake. Anyways, after she barked at me I quickly wanted to just get out of kohl's. After I paid I picked up my coupon , I noticed she forgot to scan my sunglasses. I told her that was suppose to be with my entire purchase for the 20% off. She then rolled her eyes and said she can't help me and turned me away to wait in the exchange line ( after I already stood in the long purchase line) to return all my items and ring them up together! I couldn't believe how rude this woman was. Luckily the exchange lady was nice and looked confused about my situation. She said , nicely , "we have 20% codes that we are able to use for customers you don't need to return everything." This review is due to my time being wasted and the complete rudeness and terrible customer service I experienced from that cashier. Also, I was with my 4 year old little boy and he looked scared of how intense this woman was acting towards his mommy. This was on 07-07-23 @ 06:01P ID 999-9292-7681-9884-9404-9560-7286 read more

Kohl's - Cashier - Department Stores Near Me - GLENDORA, California

If you love getting followed around by employees this is the best location. Went to several departments and got followed by the same associate. Guy pretended to clean up the area around the whole store. Can't find help when you need it but you come in a little dirty after work and they follow you around like a criminal. Thank you so much for making my choices a little easier! read more

The worst Kohls managers. It's unfortunate they don't know how to read properly and just make things up to support what they're saying. The kohls cash you receive from Amazon returns clearly states it is in fact Kohls Cash, so how are you just going to say "it's not Kohls Cash". It also states in the fine print "can be redeemed for one transaction during the stated redeem window with any other coupon; any unused amount will be forfeited. Limit 6 per transaction." This means you can't use part of the Kohls Cash and save the rest for later, but you CAN use up to 6 for one transaction. Even after reading this to the managers, they just like to make things up by saying "that's not kohls cash" and "it's limit 1 per transaction" which directly contradicts what's written in the fine print. You can't just making things up because you don't like the rules. But clearly the managers here think they can do whatever they want. read more

Just made an Amazon return at this Kohls location. Employee didn't acknowledge me even though there was no customers in line. He gave me a dirty look then started throwing what he was working on onto the floor like he was annoyed I was in line. When he scanned my returns, he didn't say a word. Thankfully I already knew I needed my return barcodes so I just showed them to him, he scanned them and slapped the sticker on the products. I don't expect him to go above and beyond with the talking, but I've been in customer service my whole life & even if I'm having a bad day I don't take it out on every customer I have to help. read more

Super nice people , it amazing to find a staff that wants to help now a days I'm very lucky to have this store close to home

I have no idea why there are reviews with less than 5 stars seriously I love this store. They have everything from baby clothes, to home decor, to gift cards, and toys for the kids. I absolutely love that they have kohl's cash. During Black Friday I got $90 kohl's cash and was able to get so many things with those $90. I like how exchanges or returns are fast and easy. I also like how they have a drop off for amazon items and you don't even need to package it. A little bonus. When you send something to amazon through them; they print out your receipt and it comes with a 25% off coupon for your next visit. I hope they're still doing that. Anyway, recommend this store. I love it! read more

I never give bad yelp reviews. I've been working in customer service since I was 16. Heck I work at Starbucks lol. Now I get that it's the holidays and it's during covid but this is how the day went. I wanted to buy this specific wallet for my boyfriend for Christmas. The only gift I'm really buying this year because money is short. When I got to the counter I realized I forgot my card at home, so I asked them to hold my wallet at the counter, hoping when I come back I would just be in and out. After driving back I walked in and immediately saw the girl that helped me out. Gisselle, I realized her name because I noticed it when she was filling out the hold sheet. She was very sweet. But she had told me that the wallet was at customer service. I got mixed up and wasn't in the exact customer service line but was pretty close. The couple behind me was standing pressed up to my back, not to mention there was a kid coughing in front of me without his mask. I was hoping to just get out of here quick. Once I got to a register the man said they couldn't find my wallet anywhere. I said they had it in customer service and they were like "well they can't find it" and I'm like... so? It's there I WAS JUST HERE. No clear directions were given to me after this. So instead I ask the greeter at the front to help, I gave her the woman's name and she directed me to Gisselle (which I knew wouldn't really help since I already talked to her) and told me to wait till she was finished with a customer until I asked her my question. I waited patiently for 30 mins. I know not to be annoying and bug people trying their best. I wasn't even raising my voice or anything. All the workers kept looking at me wondering what I was standing there for but NO ONE helped me. The woman, Giselle was ringing up took an incredible amount of time, so much that I went back to customer service and just asked again because I knew it was there and the woman was like "excuse me? Do you need something " and I'm like "yes please I just know my wallet is here she told me it was" and she was like "yeah we couldn't find it so" and I was like "okay I'll go back over there sorry" Giselle was still helping out the same customer. And then she finally was able to turn towards me and I told her what was going on and that I've been waiting a long time, and I swear I started welling up because I was just getting so frustrated. She apologized to me, walked over to customer service grabbed the wallet, and rung me up and it took me literally 3 seconds to get out of there. I didn't want to turn into a Karen to get what I wanted, but seriously. I talked to 5 different people and got looks from more. All I needed was ONE person to go out of their way to help me. What could have taken 2 mins took me an hour. (I timed it) Really just an apology would be nice. I'd say everyone is doing their best right now but... I honestly can't. read more

I'm so excited to come into a clean store and the vibes and energy are on point. Your store looks fantastic and very well organized. Your staff rocks!! read more

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Really a nice store....not that many customers.. When they first opened...their prices were high.. As time went on...like every other store...they realized that some people need them coupons to save some money... They now have some decent prices and the place is well designed with some good products... Coupons....where is my coupons...coool...thanks... read more

Never thought I'd write a review for Kohls, but here I am. Long story short, I was shopping around in the Glendora store when my merchandise credit with over $100 slipped out of my pocket nowhere to be found. Other associates were kind but essentially told me there was nothing I could do to replace the card, without offering any other assistance. I went back to the store the next day to look around more and see if anyone returned the card to customer service. When I explained to Samantha at customer service what happened she made it her mission to help me find a solution. She went out of her way to call me on two separate occasions to give me updates and ask for more information to give to her manager to help my case. With her help I finally got through to a Kohls associate over the phone that was able to issue a replacement store credit, and when I called to update Samantha with the good news she was genuinely just as happy as I was that the issue was resolved. We need more people with kind hearts like Samantha in this world! I want Kohls to recognize this exceptional employee who truly understands what customer service is all about. THANK YOU SAMANTHA!! read more

I ordered a couple pairs of sandals online during covid. I assumed curb side meant I wouldn't have to wait long, but I ended up having to wait over 15 minutes. Not really impressed with their.l curbside turnaround time. read more