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    Kohl's

    2.3 (75 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

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    This young lady with excellent customer service!
    Maryann A.

    Picked up a cute XL outfit. No attendant in the dressing room but it was pretty clean. Went to checkout. EUNji was awesome. Pleasant, professional, and helpful. Thank you EunJi for improving my day with your excellent customer service! You never know what a person is going through in life. This experience was a plus for me today!

    Is it so hard to put the soap in the soap dispenser??
    Zaida L.

    I like going to Kohl's but this Kohl's restroom was extremely dirty! There were a lot of employees and hardly any customers so they were able to go clean the restroom. The restroom stalls had no toilet paper. And when you wash your hands, there was no soap in the soap dispenser, INSTEAD they left the big bottle of soap on the middle of sinks...is it so hard to put it in the dispenser?!! Lastly, of course, there was no paper to dry my hands with. Disappointed.

    Bad customer service!!!
    Delilah D.

    The worst customer service. Ordered online for curbside pick up. Pulled up and waited, had to go to customer service and wait in line. No one could assist me with why curbside service was not available to bring my stuff out., The associates need more training.

    More crud! Gross!
    T M.

    This Kohl's location had gone down hill. It is so dirty. Used 2 different dressing room locations one in the kids section, the door in the handicapped room hasn't locked ever! I usually just stand guard while my daughter tries her clothes on. The bench is full of stains the floor is disgusting. My daughter also tried clothes on in the junior section. As we entered the first dressing room stall she noticed there was something spilled on the floor we backed out, there was an employee hanging something up, I told her there is liquid on the floor in the stall she looks at me and says I know, I told her well you might want to close the door so nobody goes in there until it is cleaned, she just gave me a blank stare. The dressing room we went into was full of dust bunnies everywhere all over the floor and on top of the mirror. As we're walking to a register we hear somebody talking on the walkie talkies in the jewelry section that somebody slipped in the dressing room that I reported that the girl didn't care about....hope they're ok!

    The sign showing Amazon dropoff at Kohl's
    Amalia M.

    I'm only reviewing the Amazon drop off feature. The Amazon drop off feature is located inside the Kohl's on the right-side entrance of the store. You can enter this side through the parking lot in the back of the Stonewood Mall Center. This drop off feature is convenient because you don't have to repackage your items that you're returning to Amazon. The worker who took my items was okay, she didn't talk much but was patient for me to pull up the bar scan codes. You get a coupon for 25% to spend at Kohl's when you return items to Amazon.

    Charged me for item I did not purchase!
    Dolores C.

    Be very careful when shopping here! They are taking advantage of the holiday shopping and stealing from customers! Check your receipts thoroughly! They charged me $40 for shorts that I did not purchase! I'm filing a complaint with BBB because if I walked out of their store with $40 dollars of merchandise I didn't pay for they would press charges on me! This is terrible business to take advantage of Holiday shoppers

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    7 years ago

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    10 years ago

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    Thank you for choosing Kohl's!

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    5 years ago

    Not bad. Was able to run in at night and buy an emergency shirt for my child because he threw up in the car.

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    8 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    Everytime I come into this store . The lines always ridiculously long . They need to hire more energetic people not like Daniela .

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    12 years ago

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    10 years ago

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    13 years ago

    Store has a wide selection and alright prices, I'd come back. Staff was overall attentive.

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    9 years ago

    Good store to shop at .the employees are helpful and I like the sales .. especially love the music they play there

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    11 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    This place usually sucks for A/C always buy at least fifty dollars worth of merchandise

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    10 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    hit or miss with them. only good thing about this store is the workout clothes & baby clothes

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    14 years ago

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    8 years ago

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    Page 2 of 2

    Ask the Community - Kohl's

    Review Highlights - Kohl's

    Reyna upstairs for amazons was super pleasant, super helpful.

    Mentioned in 2 reviews

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    Not bad, from all the stores I found Cotton On to be the most organized. I found what I was looking…read morefor. The workers, as any retail young lady, distracted chit chatting on what else to do. Doesn't bother me as I've worked retail before. Three stars because they could've been more welcoming rather than standing behind the register the whole time

    I went in with my mom the other day to return some shirts that didn't end up fitting the way we…read morewanted to. The return wasn't the problem ,rather the customer service instead. I personally am a frequent shopper with cotton on and i have never received an attitude for returning items from other stores but the young girl at the register assisting us out treated my mom very poorly. Since the items we brought in were hardly worn, we had receipts, and i was familiar with the return process I was expecting everything to go smoothly. The girl was carefully inspecting the clothes and receipts for quite some time so my mom asked if there was a problem with her items, and not in a rude way, my mom was genuinely concerned she brought the wrong receipt but the girl gave my mom a condescending attitude while telling her to be patient. We were in no rush at all and her attitude took me by surprise. We brushed it off but she ended up being very short and rude to us throughout the rest of the return even after we said thankyou she said nothing while making no eye contact. I get having a bad day because I work in retail too but her attitude was completely unnecessary. I usually dont write reviews but being rude to my mom for no reason is something that doesn't sit well with me, not cool. The girl had dark eyeliner, was thin, and had a pony tail, she might've had a piercing too.

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    Kohl's - deptstores - Updated May 2026

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