I'm not typically a Kohls fan. I feel their prices are steep and service is always meh at best. While I often see things I like I know I can find it elsewhere for a better deal. This time however we left with quite a few things. They had a great deal on juniors sweaters, some holiday decor and such. I did like they had a self checkout area since again this is where Kohls lacks. Their employees at other locations are slow as snails or they don't have enough employees to help with checkout. Today's experience went well. This location seems to have it more together. read more

Terilyn at the amazon return center was so sweet and the girls at the sephora were really nice as well:)

I give this place five stars because of the ease they have provided at returning items from Amazon. It is so easy. They are nice and quick. And if you feel like it, go use the discounted coupons they give you for the store with your return receipt. Sometimes you find good deals. read more

SEPHORA at Kohl's - Men's Clothing Near Me - AVONDALE, Arizona

See all

I LOVE THE STORE! HOWEVER, Sephora lacks customer service. I was contemplating this review. However, this is the third time that I was not greeted or asked if I needed help with anything. After spending $400.00 on Christmas gifts, a little assistance would have been nice. I was searching for cologne to add on to my purchase, and they were all too busy setting up products. I feel like returning all my products after that horrible experience. My products read more

SEPHORA at Kohl's - Men's Clothing Near Me - AVONDALE, Arizona

Four stars as service was great and check out time was fast. I found a few items I liked and at good prices. The store is a bit crowded in isles, and some shelves in disarray. Didn't see but one worker on the floor. Woman's selections were all over on display; hardly any men's compared to women's. read more

Placed an order for a Melissa and Doug toy here for the girls. My Christmas shopping is already done. I am shopping sales for Easter! The nearest location that had it was Avondale. This area borders Goodyear and Litchfield Park. A real treat not having to drive all the way down to McDowell and the 101 was a blessing. I didn't realize this location is considered Avondale. This store seems to have more than our Cactus location. Busy, but clean and organized. The drive-up pick-up signs are covered. They now have a self pick up for online orders. Head to the Amazon returns. They will scan your bar code on your email and tell you the number of the box you need to pick your merchandise in. I was in and out in a jiffy as my mom and girls were in the car waiting. I need to come back soon and browse. read more

SEPHORA at Kohl's - Secret safe until you fill it and forget about it and donate it to a food bank! Ha ha - Men's Clothing Near Me - AVONDALE, Arizona

I remember my dad taking me here to go shopping for school clothes from 4th grade to freshman year of high school. I bought my wedding outfit here. I now bring my son here and buy him toddler shoes. I've been going to this Kohl's for as long as I remember and it's always been a pleasure. The customer service is excellent and the people are nice. Thanks Kohl's and staff! read more

I was racially profiled at this Kohl's. I was harassed and followed out by a loss prevention worker. The reason I went to this Kohl's in the first place was to return my Amazon order. I never shop at Kohl's, but I was still hoping and expecting to be treated with respect and dignity. I know that I am brown and a younger man, but all I did was go and return my items and use the restroom and I walked out and I was so embarrassed, I do not deserve to be treated differently. I was just Born This Way (brown) and I most definitely did not steal anything. read more

I can not do a 1/2 star! I was EXTREMELY dissatisfied and disappointed with Kohl's in Avondale, AZ on North Dysart Road. First, most of the products are mixed up and we had to read each tag to make sure of the sale item matched the clothes we wanted. Second, when my 12 year old son is in the dressing room don't have female employees stand at the closed door he's in. Third, when the father of the said 12 year old son is trying to hand his son different clothes and check the size don't try and block him. Fourth, when you stare at the father as he is with his son and eyeball him while he's getting different clothes, it raises extreme uneasy feelings and emotions of anger. Fifth, DO NOT give the father/customer evil eye and stare the father down!!!! Sixth , when I bring up a concern to the cashier -that you need to talk to a manager about it-don't ignore it or try and pacify the very concerned father/customer---call a manager!. Seventh, wait until the customer leaves the fitting room before collecting from the bin or checking the changing rooms; YOUR store was not that busy-you permanently locked a full emergency egress!!!! Eighth, I'll be closing this corporate credit card thanks to this very negatively epic and awkward experience!! I use to only shop at Kohl's and this experience has changed my mind! Finally: I WILL NOT BE SHOPPING AT THIS KOHLS OR ANY KOHLS EVER AGAIN! Hello Walmart, Target and back to Amazon!! read more

Kohls...shoe department!!! Are you joking me? What the heck did I just walk through! I wanted a simple pair of shoes. What I found were a few racks of displayed shoes and behind them was rack upon rack of disorganized boxed and unboxed piles on top of piles with no reasoning whatsoever to the placement of any of these hundreds of clearance shoes...how the heck am I supposed to know what you have? I see nothing like what I'm looking for on your properly displayed racks...should I Inventory it for you as I search box after box for the size and style and color of shoes I want? Disaster- out. I just left. It's my birthday and I've got $5 from kohls...so what. I can't find what I need. read more

The Is a very nice Kohl's location. The customer service was exemplary at this location. The lady at the front counter was very nice and she was very insightful. She let me know exactly where the items I were looking for was located. I even did Amazon return at this location and the young lady who helped me at the Amazon return station was unbelievably kind and generous. She was courteous and she really made me feel welcomed. It was a pleasure allowing her to serve me and I will definitely be going back to this location again. It was very clean and sterile read more

SEPHORA at Kohl's - Front of store - Men's Clothing Near Me - AVONDALE, Arizona

See all

I've always been a huge fan of Kohl's, but ever since moving to the area about a year ago and this being my go to location, this store doesn't fit in with my past Kohl's experiences. My main reason for going to Kohl's is to shop through the clearance rack, but the clearance options here are non-existent. I understand that clearance is first come first serve, but many other stores and companies always have loaded up clearance racks to the point where you can barely move the clothes around. I've never had any other problems at this location, the staff has always been very pleasant, but I think I'm going to stop wasting my time going to this store just to be disappointed by their lack of options. read more

SEPHORA at Kohl's - Bare bones clearance rack in Junior's. Don't waste your time coming here if you only like to shop the clearance. - Men's Clothing Near Me - AVONDALE, Arizona

My Black Friday was amazing! I can't believe I'm saying that but I have always dread the trips to the store on Black Friday! I typically do my shopping online but I decided to join the fun this year around. Our first stop was Kohl's! I have not been here for years and I was hesitant to find anything! We started looking around and the store was clean and organized with heavy staff! Not only that but Kohls had numerous amounts of sales and a huge toy selection. Which Is what I was looking for! Of course the bill can rack up High when it comes to toys but I was able to find a barbie dollhouse about 25 % cheaper then anywhere else! Plus kohls had an additional 15 dollars Kohl's cash for every 50 Dollars you spend! Which meant that I was able to stack my rewards and extra discounts and walk away with 60 dollars in Kohl's cash that I will use to finish my Christmas gifts!! And to top it off! The lady that checked us out was extremely helpful and kind! Kohl's will be my first stop for next years Black Friday! I will see you next year! read more

Compare Department Stores Kohl's may not be my favorite store however, the customer service is bar none, and the return policy can't be beat. I have never had any problems with anything I've purchased at any of the Kohl's store or their online services. Kohl's offers great prices and sales. I usually take advantage of theor 30% off coupons. I have a lot of family and friends who shop at Kohl's, and they are always pleased . The quality is great for the price. read more

Coreena at customer svc is terrible Was standing in the return line for 10 minutes waiting for her to finish helping a customer. While I was already in line another person came into the pick up line. Coreena called her up 1st. I told her I was in line 1st and she said its policy to help order pick ups 1st regardless of how long a person has been waiting in the return line. Then she made a comment to the lady she was helping about me. I get policy, but then to talk about me to another customer where I can hear her. Coreena is amazingly rude. read more

I rarely use khols. They can be expensive. Though this year, with everything going up I had to use credit. Only card I had was khols, I shopped Thursday midnight for the sales on thanksgiving! Boy I got so much, I saved like 600$ in just specials, plus the kohl's cash, I used that to buy more gifts, plus I got khols cash even more with using my credit card. Literally I bought all my kids their stuff there. So did my sister. 1 thing I was disappointed is I ordered a blue hoverboard n I got some type of purple. The box says blue but the toy looks purple.. they had no more. Hopefully my son loves it or we r going to send it back. Other than that, next year I'm definitely doing Black Friday with khols read more

Do not open a Kohl's credit card! The interest rates are ridiculous and when you do something as simple as a return it "may take up to 24 hours to process." I've paid the whole thing off and I should have a credit on my account of around $70 but when I call the number they say I owe money, yet I have the full amount of my available credit. It's absolutely ridiculous. And Kohl's has goofy sales and their stupid "Kohl's Cash" which can't be used immediately but only within a short time window. Add to this the incessant customer traffic from people returning Amazon items clogging up the parking lot and store. I hate this place and I'm never shopping there again. Cancelling my card as soon as I drain it, then cutting it up, then burning it. F off Kohl's!! read more

Well let's just start with the sign that they have on the door, says masks are mandatory. Well not this place were they. People walking around sneezing coughing and no mask! I am disgusted. Only reason why I came to this location is because I live 40 min away and it's the closest. Store was a disaster ! Your show department was even more nasty . I couldn't find a worker what so ever, I had to take walk around 3 times ! To find one and she was busy . Now let's talk about the awesome coupon deals that fool you. Every time I want to buy something I can never ever use them because of all of your exclusions! This is pathetic ! Contact me with the head of the company and the supervisor of this Kohl's! I will contact the healthful department for this store. I will cancel out my kohl's charge also because this is a joke! B read more

Nice Updates and Sales Staff I remember shopping at Kohl's in the Midwest in college. Always wondered how they offered things at such deep discounts, but the bottom line was the prices helped clothe my poor student self. Winter required layers! Had not been to Kohl's since their remodel. We needed to get some things for our growing girls and I was pleasantly surprised. Nothing too drastic mind you, but they have improved the layout and made the spaces brighter. In terms of clothing, the staple lines are still there-- Chaps, Sonoma, Apt 9, Croft and Barrow, Elle, Lee, Levi, Nike, and Adidas. They are also mixing in some name brands like Rock and Republic, nice Vera Wang stuff my wife liked (and looked great on her), Juicy Couture, and Jennifer Lopez/Marc Anthony. In all, I like the new store layout, they've refreshed the clothing lines fairly well, and the service staff were pleasant. read more

Great store. Excellent customer service. And the store offered a refund with my receipt to repurchase everything to receive kohl's cash on another day! And they accept multiple coupons in one transaction! read more

This location is similar layout to all the other stores. Employees are nice and helpful. Sales were great and the extra % off coupons help too. read more

I love some of the clothes I find here, BUT I do strongly feel they mark up the prices and then make you feel like you're getting a dynamite deal when you have a coupon. I don't think it's fair that they send mailers for 15, 20 or 30% off, and the discount you get could vary from one person to the next. Everyone should receive the same coupon, I would think? Unless I'm misunderstanding. I do think you can find some things for super great prices when they're on sale and you have a coupon, but other times their prices are crazy. I feel like the Kohl's cash expires WAY too quickly, usually before I get the chance to use it. read more

Everytime I go here, I leave telling myself that their [wash once and throw away quality] clothing and their incomparable high prices should be reminder enough not to return, but somehow I digress. So on my last trip to Kohl's, Scott, my checkout cashier, greeted me with a monotone voice and flat affect. That coupled with the fact that he didn't know how to count back change [but rather held out his hand and dumped all my coins and dollars into my palm] was the last straw! Terrible! The store should be embarrassed. Please. Try to hire young employee's with even a little bit of professionalism. read more

Haven't been since late November. It was my favorite department store. Today I was there at about 3 pm. The store was a mess. Nice dresses and blouses were on the floor so people were stepping on them. Clothes thrown on top of racks. They use to have an awesome selection of Levi type pants. Now just tiny skinny stuff. The dressing rooms were full of clothes and filthy. Really nasty. Such a disappointment. Will not go back. Long lines to check out. Not enough employees. read more

SEPHORA at Kohl's - Clothes that were thrown around. - Men's Clothing Near Me - AVONDALE, Arizona

See all

Tried on several items of clothing but ended up with a couple of shirts. I had a coupon, but I forgot I had a gift card too. D'oh! Guess I'll have to go back and get something for the house. read more

I called on Dec 21st to check on an online order I had placed on December 14th. I was told the order would be in some time between the 19th and the 23rd but I haven't had any tracking information or notifications at all since I submitted the order but I do see the pending charge on my card. When I track the order online it says it will be available to pick up on the 21st which is today. I was told the order was not there yet and I will "hopefully" receive the order by the 23rd. When I questioned what she meant by that she said they couldn't make any promises as to when the order will be there yet they already sent me an order confirmation guaranteeing availability by the 23rd. I told them this was a Christmas present and was the one gift that I was looking forward to giving my son. The person on the phone had terrible customer service and a "not my problem" attitude and tone of voice. She did not try to be understanding of my situation whatsoever. She rudely told me to wait until I get an email saying it is at the store and if it wasn't there on the 23rd I could cancel the order which obviously does NOT help me at all since that is 2 days before Christmas! This person is a disgrace to the Kohl's name and It's a shame the store let's such an arrogant individual trash their reputation. If I had time I would definitely be cancelling my order and getting it somewhere else where the customer service people actually care about the customers and are considerate of thier time read more

Kohl's is usually a very pleasant shopping experience but today I was very put off by the way the manager handled a misleading sign. Right above a shorts display there was a 50% off sign. When I aksed the associate about it, she called over the manager to come see the display. He came over and rudely told me that the sign was for the other side of the rack only. I told him he should probably cover the side facing the shorts then, to which he just stood there staring at it. He refused to honor his floor display. I was obviously not the first person to bring this to their attention as he told our cashier over the radio that the sign was only for the other side before even coming to look at it. Will definitely not be returning to this location again and have reported incident to kohl's corporate. read more

The employees are absolutely disrespectful. We complained about a lady being completely and the cashier didn't even say anything

I had "Kohl's Cash" to spend here (having spent $85 for Christmas presents--they give you $10 for every fifty you spend... or they did for the holidays, anyways). I found several shirts here last night (all on sale) and would have left spending $21-something. But, I had the "cash" and spent a little over half the price. Their Junior's Department is always destroyed and reminds me of some of the worst Ross stores I've ever been in. The rest of the store, however, is like any other Kohl's. read more

I love Kohl's - great selection and lots of sales. This store is nice, clean, and organized. Bathrooms are clean. The cashiers and staff were friendly. read more

I went there for a job interview, nothing big just a seasonal job and they never showed up. I went in 5 min. before like I was supposed to and no one came. I sat there for 40 min. and no one came. So if anyone you know is looking for a job here I would not recommend it, more than likely they will get an interview and a sorry not sorry email from a no-reply account! read more

I come here for the Mark Anthony collections. Slim fitted clothes that I don't need to take to the tailor to look good in.

Nora (area manager) was yelling at sales personnel and speaking rudely to them in front of customers. She was very short with customers as well. While I do appreciate the store hours being extended for the holidays, that attitude is not appropriate. read more

I like Kohls. .There are times that I find something for myself and then there are times that I don't. Either way I always find something here. It seems to me that they always have racks and racks of clearance. I love clearance but its all over the place and its just not that organized. I like that you can just go into dressing room and that they have enough rooms in there and that you are not waiting in line to. So far the cashiers that I have had were really nice. I think I will go again soon I have some Kohls cash to spend , read more

Rude Customer Service lady. I was the only person in line to pick up an item I purchased online and happened to stand in the wrong line (customer service instead of online pickup) because my normal Kohl's does not differentiate between the two. Another customer walked up and was served before me...she let me stand in line when I was the only one and did not help me or ask why I was there. I will make every effort to only go to my Kohls on Lower Buckeye where the people are friendly and not on a power trip. Bad, bad impression. read more

kohl's....ladies/female customers: if you value your privacy while using their dressing rooms/lingerie dept...there is none!! males are allowed in these dressing areas and management does nothing to ensure/ proect your privacy!!! is this what you want/deserve ?? women are kohl's best customers and their profits reflect this!!! they don't deserve our business!!! there are many other department stores that protect our privacy......but not kohl's!! shame on them!!!! boycott/shop elsewhere! read more

No employees help, and store is so dirty.... Shoe department is a joke.. Feels like a 2nd hand shop. Other kohls aren't like this... This store is just falling apart... Beware... read more

I shop Kohl's frequently, and go to various locations around the valley because each store carries different items and some locations have more options than others. This location has the best customer service I have ever experienced anywhere! Specifically Susana! This woman knows anything you could need info on and has a resolution that will exceed your expectations. She is an asset to any business lucky enough to have her. It is people like her that make businesses great and she is the definition of outstanding customer service. read more

I have always shopped at Kohl's but I must say that I am dissatisfied with their customer service. We registered at Kohl's for our wedding and we received several duplicate items. The customer service department would not allow us to get cash back with a gift receipt. Our only options were to put the amount back on the gift giver's credit card or to receive a store credit. I think people should be aware of this in case they register for big items like we did and then you end up with a lot of Kohl's merchandise credit. read more

Dever shop here the manager Susan has the worse customer service skills ever. Talking down to her customers and refusing to return an item that had missing parts. Never again will I shop here. Buyer watch out!!! Or just don't go when she is working as I came in two weeks before because the vacume broke and returned with no problem and all of a sudden it is a problem today. Worst customer service ever. read more