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    Koetter Bridgette Dds

    3.2 (14 reviews)

    Services - Koetter Bridgette Dds

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    10 years ago

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    7 years ago

    She's the best, I had fillings done and hate shots. I didn't feel a thing! She's is very personable as well.

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    Rockwall Dental Associates

    Rockwall Dental Associates

    4.6(12 reviews)
    1.9 mi

    I was finally called back by a supervisor only for her to cover for and make excuses for her…read moreincompetent employee who obviously was so busy in conversation with a coworker to had me in their system. She claimed I was going to be called next and that my doctor was just finishing up with her patient. I call bs on that because in fact last year when I was there for a simple annual cleaning I was never attended to by a doctor and it was an assistant that did my full cleaning. So any of the assistants could have called me at any time. Instead they called the 5 others including a man whose appointment was one hour after mine. Nice to know the supervisor is so loyal to her employees at the expense of their patients time and expense.

    I have a huge fear of the dentist. I get anxious just thinking about cleanings. I seriously white…read moreknuckle the dental chair during my cleanings. The dental hygienists I have seen have both been great. They calmed my nerves. They have televisions you can watch while they work on your teeth. Not sure if they have the option to listen to music but I will pick that option next time. Kind of hard to watch tv with a dentist in your face. Dr Aurentz is so sweet. I had multiple fillings that needed to be fixed. She is so sweet and made the fillings sound like they were no big deal. I get embarrassed by my teeth and smile but they really are all so positive in this office.

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    Rockwall Dental Associates
    Rockwall Dental Associates
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    Courtin Dental  Family Dentistry & Orthodontics - Dr. Courtin and Family

    Courtin Dental Family Dentistry & Orthodontics

    3.5(48 reviews)
    0.7 mi

    Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.

    Please read before choosing this dental office…read more Before deciding to visit this office, I strongly encourage you to read all the negative reviews. There's a consistent pattern: patients receive an estimate, proceed with treatment, and then get hit with a surprise bill for significantly more than expected. Most people don't fight it--because honestly, who has the time to go back and forth with a dental office and insurance company? This office clearly counts on that, and whether through negligence or intentional misrepresentation, they take advantage of it. The same thing happened to me. I agreed to a procedure based on their estimate and paid what I was told was my portion. Months later, I received a surprise bill for hundreds more, already marked as 90 days past due. After checking with my insurance, it was clear that the policy hadn't changed. Which means the office either failed to properly verify coverage or knowingly gave me a misleading estimate. Either way--it was negligence, deception, or both. If you still decide to go here, triple-check every detail they give you and confirm it directly with your insurance. Get everything in writing. And if you've already had a similar experience--please report it to the Texas state dental board. That's the only way offices like this get investigated. It's frustrating and time-consuming, but unless we speak up, these kinds of bad practices continue unchecked. We all deserve better.

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 Dental Assistant

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    Koetter Bridgette Dds - generaldentistry - Updated May 2026

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