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    Sauter Charles M, DDS

    3.0 (11 reviews)

    Services - Sauter Charles M, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Mesquite Dental Group and Orthodontics

    Mesquite Dental Group and Orthodontics

    3.1(33 reviews)
    0.5 mi

    I'm very disappointed with my experience at this dental office. I went in expecting a routine…read morecleaning covered by my insurance but was told I needed a deep cleaning that would cost $800. out of pocket, even with my insurance. They also claimed that I needed to replace my crowns for an additional $6,000. The office manager Jonathan Bailey, told me they could polish my teeth, but then refused to provide any cleaning at all unless I agreed to the deep cleaning. When I became upset about this, Dr. Saad Yoused said, "We will do nothing for her!" Notable, he wasn't even the dentist examing me ----Dr. Angela Shein was the one who evaluated my teeth and recommended all this work. Ironically, I visited another dentist five months ago who never mentioned anything about needing a deep cleaning. During this visit, Rebecca Patterson was calling out my gum measurements, and I noticed she was reporting 5's and 6's, while my previous appointments consistently noted 2, 3, and some 4's. I genuinely feel this office is more focused on money than patient care. I left without any cleaning or polish and will never return!

    They charged my account for a consultation before even performing the services. A week later I had…read moreone thing in the consultation performed and requested a refund of the additional charges on my account. It has been over a month and still no refund back to my account. Every time I call, they keep saying it's processing and can't provide any timeframe as to when it will be done.

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    Mesquite Dental Group and Orthodontics
    Mesquite Dental Group and Orthodontics
    Mesquite Dental Group and Orthodontics - Digital X-rays offer a huge advantage in early detection and preventive services.

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    Digital X-rays offer a huge advantage in early detection and preventive services.

    MINT dentistry | Mesquite - Mint Dentistry Mesquite interior

    MINT dentistry | Mesquite

    2.6(20 reviews)
    1.0 mi
    Available by appointment
    Budget friendly

    I will not be returning to this dentist or any other mint dentistry for that fact…read more Today I had an appointment for 1045 and the lady did tell me that I have a 15 minute grace. I showed up two minutes after that I let her know my reasoning. Only showing up late because they told me they were running behind, I'm dealing with a lot this morning because my brother died this week, she did not offer me any condolences. She did not try to see where I was coming from only told me that I needed to reschedule my appointment which I could not do since this is a tooth emergency and obviously can't make time for it this week. I don't want to be seen somewhere where the employees show zero compassion

    I apparently was a bad patient and felt that I had offended my dentist and their aid. Dr. Alireza…read moreHosseini and his assistant seemed to be *very* unhappy with me and even normal communication seemed like I was further inconveniencing them. So as a patient I felt like a burden to their day and felt guilty for having my 4 extractions as though they could barely tolerate my presence. I have asked for feedback to find out what I might have done to so offend them, but they have not returned my call. I just felt awful, as though I had done something wrong and I am not sure that's the normal experience for new patients. Again, I hope to hear why they found me so disdainful. But it really was so uncomfortable I now feel worse (guilty) and worry about returning for subsequent care.

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    MINT dentistry | Mesquite - Mint Dentistry Mesquite interior

    Mint Dentistry Mesquite interior

    MINT dentistry | Mesquite
    MINT dentistry | Mesquite - Mint Dentistry Mesquite exterior

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    Mint Dentistry Mesquite exterior

    Sauter Charles M, DDS - generaldentistry - Updated May 2026

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