Excellent service and got the ignition repaired with new ignition keys made. Very prompt, courteous…read moreand professional! Definable recommend Intricate Lock & Key!

My call to Val was taken care of promptly Great…read morecommunication. Very friendly and polite I can't say enough about the service I received. I called late in the morning Val came out cut me a new key for my truck door I WOULD HIGHLY RECOMMEND INTRICATE LOCK AND KEY

Moon Security bought out an existing alarm company in Spokane called Solid Rock Security. I had an…read moreaccount with Solid Rock, a reputable company that performed flawlessly... no issues at all. That's where the nightmare begins. Moon Security took over and it was a nightmare. I had some issues with my system and scheduled two appointments to have the system repaired. On both occasions I took time off work to be there when the tech arrive. Both times, Moon failed to show up, citing "oh were sorry, it was a mix up." I lost two days wages due to their unreliability. I strongly recommend that you do not do business with this company.

Honestly the worst customer service I have come across in any company in my life. Sold me a setup…read morethat cost me over $3700 dollars that had problems with it every month since I've had the system in October 2019. They charge you a $150 service fee every time to fix what they did wrong in the initial setup. Wanted to cancel but come to find out no other company will use the equipment they install. I asked them why they would sell me a camera setup that didn't work with my internet and the owner laughed in my face and said why don't you get better internet, as if I haven't asked or done research to improve my rural internet infrastructure myself. Then 2 years later after just leaving them alone and having a none functional system I go to again just cancel service and they disconnect me but neglect to tell me I will still be charged till November and it is July. So I called them back to reactivate since I am paying them anyways and now they say they may have to send a service guy out to reactivate the system which will cost me a service charge. These people are heartless crooks. I strongly advise against using them.

I have had an allied system in my home since 1999. It has been great. We had it monitored for the…read morerequired number of years and a few years beyond, but because we had so many people coming and going and setting off the alarm, we decided to use the system, but not have it connected to the police. It was perfect. In 2016, the alarm starting going off randomly and we called allied and asked a tech to come out and service the system. No problem- a new battery was installed and we paid the service fee. Now- in 2024, the battery has worn out again and the alarm is going off randomly throughout the day and night. Allied has changed its policy and will not service the alarm systems they install unless you pay for monthly monitoring. They will not even let you talk to a technician. They are nice enough, but if you need a technician and don't want to pay for monitoring you might consider another company. Luckily, they suggested I google changing the battery and I think I can do it.

We have had this company's Alarm service for about 4 years now. Whereas I will not say anything…read morenegative (karma)...I will simply say we have made a decision, not done lightly and only after giving the company every opportunity to rectify our grievances, that we will not longer be utilizing Allied Fire and Security (now owned by Vyanet) in Spokane. I cannot, in good conscience recommend this company to anyone.

Really great company. Installed a very capable system in my home that you can hardly notice…read more Service and response from them has been great over the 5 or so months its been in. I've used the big companies and these guys are 100x better.

Certified Security is a family owned business that provides excellent security and customer…read moreservice. When we were building our new home, Certified prewired it with everything we wanted, plus wired for additions we might want in the future. Just before the house was ready for move-in, Certified install the security, fire and video system we wanted. We trust Certified and highly recommend them to others.

This place was an absolute nightmare to work for. I was placed on graveyard for months, ruining any…read morelife I had outside of work. I missed family gatherings and holidays because I couldn't request anything off. The only nice thing that they did was sent me a nice wooden box with a book in it shortly after my father's dad died.

I Worked out of this Securitas branch as a security guard in Quincy, WA. I didn't know what to…read moreexpect from working as a security professional for this company. I didn't have any allusions of being a gung-ho law enforcement officer and I knew I would have as much law enforcement authority as any guy walking the street (in fact less authority), but I expected the smallest amount of standards from a company that is a leader in its industry. Where to begin... As far as I can make out, the only prerequisite to being hired with this company is that you must have a pulse and be a member of the homo sapiens genus ( The latter requirement is up for debate). You would be flabbergasted if you saw the motley crew of mouth breathers tasked with the responsibility of guarding things as important as multi-million dollar data centers. But anyway, I digress... The skills you need to vigilantly secure and protect valuable businesses can apparently be learned in a four hour ,mostly self guided, orientation. Myself and a handful of fresh recruits entered a conference room and were instructed to start filling out the mountain of paperwork in a folder laid in front of us. The "instructor" left the room and we were told to come find her when we were done. The paperwork portion of our so-called "training" easily took up our first hour. We fetched the instructor when we were done. I drew the short straw since I was sitting closest to the laptop and was instructed to play a series of instructional dvds. Again the instructor left the room. The instructional videos were just as laughably bad as you might think; reminiscent of those outdated educational videos produced in the 70s that they still made you watch in 2008. This took up most of the remaining time. Finally it rapped up with a quick introduction of branch managers, supervisors, scheduling coordinators, HR reps, ect. This was the first and last time I ever saw 99% of these people. They sure do believe in delegating responsibility! Now the fun begins. You are given a couple of bags filled with uniforms that I can only speculate are made out of recycled grocery bags. I was assigned as an multi-site "officer" (using the term officer gives me a silly feeling, like a obese man who tells others and himself that he's actually big-boned). My job was essentially to cover shifts for people who call in sick. I was immediately struck by the absurdly high turnover rate. I understand that entry level jobs that pay near minimum wage rates have hordes of people who constantly come and go, but this was a meat grinder. After a couple of months I didn't bother to learn new names because, statistically speaking, they wouldn't be there next week. The ones who stuck around were disillusioned with the whole work experience. Disillusionment inevitably breeds indifference. You would be hard pressed to find a group of workers who cared less about the goings-on at their place of employment. You could march a battalion of men onto one of these so-called "secured" sites and no one would so much as lift their gaze from their cellphone screens for a second. At the same time I was amazed at the level of ingenuity some will reach to present the illusion of work being done. I could write a how-to of all the methods I learned while working for Securitas, but I know the repercussions of spoiling a good thing for others. It all boils down to a lack of leadership. The workers don't care about bosses who don't even know they exist. I called one of my bosses in Spokane and her response was, "who are you again?" Pretty much sums up the whole experience.

I had my credit card stolen a short while ago, and someone used it to place a large order for…read moreelectronics parts with AEAS. Isaac, one of their managers, immediately identified the transaction as suspicious, tracked me down, and called and left me voicemails to get it sorted out. He was way more helpful than my credit card company was, and I am grateful for it. I ended up talking with him for a good while, and it's clear how much he cares about his customers and his business. I'm just a random guy halfway across the country, and Isaac and AEAS went the extra mile to fix this problem for me. It's hard to find that level of commitment and integrity these days. You'll be in good hands with them.

I couldn't be happier with my experience... well, maybe if it was free? I had a quote done through…read moreMainstream Electric (which I had to pay for) for a brand new ceiling fan install and the replacement of a GFI outlet in my bathroom. Mainstream Electric's quote was literally 5 times higher for the exact same work. From other reviews I've read about Mainstream, they have a hard time keeping their 3 hour appointment window times. Advanced gave me an exact time of 2:00 and my guy showed up at exactly 2:00. Kudos to Advanced Electric and Alarm!

I rarely do reviews but this company deserves it. First of all a real human answers the phone. Mike…read morethe owner will ask you questions to help you determine what you need in a security system. I made the appointment which only took 2 days. Braedon the installer was on time, professional and even helped me with a video cam problem. I had lots of questions for him and he was patient and answered every question for me so that I understood exactly what I had to do with my new security system. I had to call with some other questions and believe it or not Mike a real human answered and took care of all my needs. If you have decided on a security system for your house or business these are the guys to call. I'd give them 10 stars if I could.

This is the best place for your alarm and security needs. The team at Total Security is committed…read moreto total satisfaction, and I know that sounds campy, but it's true. I have used their services in my home and commercially. Just this evening I had an issue with an alarm system installed in an office building that had been vacant for a long time. Mike dropped everything and was here in 10 minutes. This is what makes Spokane such a great place to live. People like the folks at Total Security who care about their neighbors and have never met a person they didn't like! They are extremely responsive and reasonable.