Moon Security bought out an existing alarm company in Spokane called Solid Rock Security. I had an…read moreaccount with Solid Rock, a reputable company that performed flawlessly... no issues at all. That's where the nightmare begins. Moon Security took over and it was a nightmare. I had some issues with my system and scheduled two appointments to have the system repaired. On both occasions I took time off work to be there when the tech arrive. Both times, Moon failed to show up, citing "oh were sorry, it was a mix up." I lost two days wages due to their unreliability. I strongly recommend that you do not do business with this company.

Honestly the worst customer service I have come across in any company in my life. Sold me a setup…read morethat cost me over $3700 dollars that had problems with it every month since I've had the system in October 2019. They charge you a $150 service fee every time to fix what they did wrong in the initial setup. Wanted to cancel but come to find out no other company will use the equipment they install. I asked them why they would sell me a camera setup that didn't work with my internet and the owner laughed in my face and said why don't you get better internet, as if I haven't asked or done research to improve my rural internet infrastructure myself. Then 2 years later after just leaving them alone and having a none functional system I go to again just cancel service and they disconnect me but neglect to tell me I will still be charged till November and it is July. So I called them back to reactivate since I am paying them anyways and now they say they may have to send a service guy out to reactivate the system which will cost me a service charge. These people are heartless crooks. I strongly advise against using them.

I have had an allied system in my home since 1999. It has been great. We had it monitored for the…read morerequired number of years and a few years beyond, but because we had so many people coming and going and setting off the alarm, we decided to use the system, but not have it connected to the police. It was perfect. In 2016, the alarm starting going off randomly and we called allied and asked a tech to come out and service the system. No problem- a new battery was installed and we paid the service fee. Now- in 2024, the battery has worn out again and the alarm is going off randomly throughout the day and night. Allied has changed its policy and will not service the alarm systems they install unless you pay for monthly monitoring. They will not even let you talk to a technician. They are nice enough, but if you need a technician and don't want to pay for monitoring you might consider another company. Luckily, they suggested I google changing the battery and I think I can do it.

We have had this company's Alarm service for about 4 years now. Whereas I will not say anything…read morenegative (karma)...I will simply say we have made a decision, not done lightly and only after giving the company every opportunity to rectify our grievances, that we will not longer be utilizing Allied Fire and Security (now owned by Vyanet) in Spokane. I cannot, in good conscience recommend this company to anyone.

Really great company. Installed a very capable system in my home that you can hardly notice…read more Service and response from them has been great over the 5 or so months its been in. I've used the big companies and these guys are 100x better.

Certified Security is a family owned business that provides excellent security and customer…read moreservice. When we were building our new home, Certified prewired it with everything we wanted, plus wired for additions we might want in the future. Just before the house was ready for move-in, Certified install the security, fire and video system we wanted. We trust Certified and highly recommend them to others.

Just got out of walmart.not a good experience.spent a 100 dollars and when leaving i was asked to…read moresee my receipt by a securitas guard .i never show it anymore as its not walmarts policy to show it and have had a very bad experience in the past from it...when i declined i simply said have a nice day (as he should say to me), but he decided to go further and say "thats intresting",the lady (customer) behind me also agreed with him.securitas guard stated this is why we check receipts,insinuating i had done something wrong.the lady says "heres MY receipt,i didnt steal anything". All this in ear shot of my wife and i.so i turn around and go show the dam receipt.he then comes to the entrance where u first walk in and checks.everyone now is looking at us like we stole something.finnally he returns receipt and walks off....why cant i just exercise my right to not show a dam receipt? Why did the guard have to talk crap not only about me but to ANOTHER CUSTOMER in front of OTHER CUSTOMERS? Bottom line,i should not feel the way i do now when all i did was drop 100 bucks,and "his hunch" was completly wrong.heres an idea securitas, maybe train ur employees just a lil bit better? At the end of day,its MY right to not have to show it.I DONT HAVE TO.its not costco.u dont have to like it,but dont sit there and talk shit to other customers about it.so embarassing....securitas,lol,u wait and see,this wont end here with a yelp review.i plan to discuss this with a third party come monday.

This place was an absolute nightmare to work for. I was placed on graveyard for months, ruining any…read morelife I had outside of work. I missed family gatherings and holidays because I couldn't request anything off. The only nice thing that they did was sent me a nice wooden box with a book in it shortly after my father's dad died.

I had my credit card stolen a short while ago, and someone used it to place a large order for…read moreelectronics parts with AEAS. Isaac, one of their managers, immediately identified the transaction as suspicious, tracked me down, and called and left me voicemails to get it sorted out. He was way more helpful than my credit card company was, and I am grateful for it. I ended up talking with him for a good while, and it's clear how much he cares about his customers and his business. I'm just a random guy halfway across the country, and Isaac and AEAS went the extra mile to fix this problem for me. It's hard to find that level of commitment and integrity these days. You'll be in good hands with them.

I couldn't be happier with my experience... well, maybe if it was free? I had a quote done through…read moreMainstream Electric (which I had to pay for) for a brand new ceiling fan install and the replacement of a GFI outlet in my bathroom. Mainstream Electric's quote was literally 5 times higher for the exact same work. From other reviews I've read about Mainstream, they have a hard time keeping their 3 hour appointment window times. Advanced gave me an exact time of 2:00 and my guy showed up at exactly 2:00. Kudos to Advanced Electric and Alarm!