I rarely do reviews but this company deserves it. First of all a real human answers the phone. Mike…read morethe owner will ask you questions to help you determine what you need in a security system. I made the appointment which only took 2 days. Braedon the installer was on time, professional and even helped me with a video cam problem. I had lots of questions for him and he was patient and answered every question for me so that I understood exactly what I had to do with my new security system. I had to call with some other questions and believe it or not Mike a real human answered and took care of all my needs. If you have decided on a security system for your house or business these are the guys to call. I'd give them 10 stars if I could.

This is the best place for your alarm and security needs. The team at Total Security is committed…read moreto total satisfaction, and I know that sounds campy, but it's true. I have used their services in my home and commercially. Just this evening I had an issue with an alarm system installed in an office building that had been vacant for a long time. Mike dropped everything and was here in 10 minutes. This is what makes Spokane such a great place to live. People like the folks at Total Security who care about their neighbors and have never met a person they didn't like! They are extremely responsive and reasonable.

I had my credit card stolen a short while ago, and someone used it to place a large order for…read moreelectronics parts with AEAS. Isaac, one of their managers, immediately identified the transaction as suspicious, tracked me down, and called and left me voicemails to get it sorted out. He was way more helpful than my credit card company was, and I am grateful for it. I ended up talking with him for a good while, and it's clear how much he cares about his customers and his business. I'm just a random guy halfway across the country, and Isaac and AEAS went the extra mile to fix this problem for me. It's hard to find that level of commitment and integrity these days. You'll be in good hands with them.

I couldn't be happier with my experience... well, maybe if it was free? I had a quote done through…read moreMainstream Electric (which I had to pay for) for a brand new ceiling fan install and the replacement of a GFI outlet in my bathroom. Mainstream Electric's quote was literally 5 times higher for the exact same work. From other reviews I've read about Mainstream, they have a hard time keeping their 3 hour appointment window times. Advanced gave me an exact time of 2:00 and my guy showed up at exactly 2:00. Kudos to Advanced Electric and Alarm!

Chris responded fast and his crew took good care of me, they installed cameras at my shop and do…read morenightly patrols for an affordable price. It's nice to see young guys practicing honest business.

From the owner: Hybrid is veteran owned and operated, this means our team and handpicked and vetted so that our…read morecustomers receive the best results no matter what category of services your particular problem requires. Bringing cutting edge technology at an affordable price, you can sleep soundly at night knowing Hybrid has your back.

I decided to install a security system for our home in Northern Idaho. When I talked to the Eric I…read moreknew he is the guy I want to install and maintain our system, he is very knowledgeable. My wife and I knew what we wanted the alarm system to do as we had an elaborate system previously, but Eric was quite thorough in determining our needs and how to address them using the newer systems. The new residential systems are VERY easy to use and more capable than the systems we had in California which were based on old legacy systems. The new systems are also much more cost effective! Our system is connected to a monitoring company which contacts police or fire in the event of an alarm. The installation was very professional and they took the time to ensure I was satisfied with the install and that it operated properly. We are extending the system to our shop next week, and I'm considering installing some cameras too. I feel confident in Evergreen Security.

We have been working with Evergreen for the last year and we have no complaints! Eric is very…read moreknowledgeable, and responsive and manages our whole security system. Top notch service and totally worth the money spent. 5 stars!

Really great company. Installed a very capable system in my home that you can hardly notice…read more Service and response from them has been great over the 5 or so months its been in. I've used the big companies and these guys are 100x better.

Certified Security is a family owned business that provides excellent security and customer…read moreservice. When we were building our new home, Certified prewired it with everything we wanted, plus wired for additions we might want in the future. Just before the house was ready for move-in, Certified install the security, fire and video system we wanted. We trust Certified and highly recommend them to others.

Our Rep manipulated us and acted like he was such a great guy, lied about what service we were…read moregetting and pushed us to give him a five star review on his company page then ghosted us and left us with faulty equipment that we can't get service for! ADT IS A TERRIBLE COMPANY! And they don't care about their customers!

We've been trying to get a quote from this company for over a week. So far, zero success. We…read moreleave messages on voicemail because no one answers the phone, but our calls are never returned. How does a company like this stay in business? If they are a nightmare to deal with as a prospective customer, what will they be like when you're a customer?

Great communication and timeliness. Helped w a tv install w a in-wall mount to hide cords. Was…read moresuper clean, efficient, courteous, etc. would definitely recommend for a unique tv mount or mesh wifi install/setup.

I called Take One and Nyle responded back to me that day. We set up an appointment for the next…read moreday to review the project and I got an excellent quote. Nyle gave me a list of equipment to buy right down to the description, price and where to order the equipment. Very smooth, easy and saved me money. I had just moved from out of state to a new home at the top of a mountain. I had no service on anything. Nyle installed Starlink giving me back phone and computer service. He mounted 3 TVs in 3 rooms with no wires showing and programmed each TV. Nyle hard wired signal boosters throughout the house and garage. He hooked up ring cameras and programmed them. Nyle reprogrammed the electronic locks on all exterior doors. He cleaned up my phone and computer and taught me how to use and operated the systems. Nyle set up, installed, programmed every electronic devise in my home, giving me 100% of what I needed and wanted. Nyle followed up to see if I had any questions and if everything was running OK. It was. I cannot say enough about Take One Systems. They are the best in what they do, and I will be personally recommend them to anyone I talk too in the future. W. Baugh, Post Falls, ID

kalen and the gal that helped me were wonderful! highly recommend seeing them when you go to south…read morehill location on 29th! =)

They make it almost impossible to cancel your service even without a contract; on three separate…read moreoccasions I spent approximately 3 hours on the phone on hold, only for somebody to finally pick up the line and hang up. Now because I decided to not pay my bill to get my service shut off, they call no less than two times a day to harass me about payment. Do yourself a favor and do not use XFinity if you can.

Extremely happy with his knowledge and fast response. Highly recommend!!!! Was informative and…read morehelpful! Extremely honest. Will use him again for sure!

Moon Security bought out an existing alarm company in Spokane called Solid Rock Security. I had an…read moreaccount with Solid Rock, a reputable company that performed flawlessly... no issues at all. That's where the nightmare begins. Moon Security took over and it was a nightmare. I had some issues with my system and scheduled two appointments to have the system repaired. On both occasions I took time off work to be there when the tech arrive. Both times, Moon failed to show up, citing "oh were sorry, it was a mix up." I lost two days wages due to their unreliability. I strongly recommend that you do not do business with this company.

Honestly the worst customer service I have come across in any company in my life. Sold me a setup…read morethat cost me over $3700 dollars that had problems with it every month since I've had the system in October 2019. They charge you a $150 service fee every time to fix what they did wrong in the initial setup. Wanted to cancel but come to find out no other company will use the equipment they install. I asked them why they would sell me a camera setup that didn't work with my internet and the owner laughed in my face and said why don't you get better internet, as if I haven't asked or done research to improve my rural internet infrastructure myself. Then 2 years later after just leaving them alone and having a none functional system I go to again just cancel service and they disconnect me but neglect to tell me I will still be charged till November and it is July. So I called them back to reactivate since I am paying them anyways and now they say they may have to send a service guy out to reactivate the system which will cost me a service charge. These people are heartless crooks. I strongly advise against using them.