This spot has been my go too since I moved here , you get what you pay for and if you want cheap…read moreauto care, go else where. They don't over charge and you will be happy , satisfied and safe once they are done , you'll pay what you must. They are fast and friendly and have no complaints.

Just had my oil changed and always the service was excellent, professional and courteous…read more I have been going there for many years and would highly recommend

Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

To continue adding to the review requested by Ron Stokowski, and after a month of silence from…read morethese people (so much for their certified 90 day warranty), I want to sher a picture of the parts I had to buy to make the fare whole; stay away from this place!

Went back for my third car from here. The team here I've known for 20 years when I got my first car…read moreat 16. I encourage you to try them out, I've been the I could use a new car let's do my research and take my time choosing. And the holy cow I need a car asap person too. Jon S worked with me all 3 times and I feel happy and satisfied with the process. We've used there service side and find it quite pleasant. Sure there were bumps, but they were there every time with advice and quick repairs. Will return for a fourth car.

Poor customer service. I would never recommend or buy anything from this place again.read more

Honest service at a very reasonable price. Great team. There can be a wait to get in but the staff…read morehave been able to get me in more quickly for urgent repairs at times to make sure my cars are safe. They must have a loyal clientele. I've been going there for over 10 years and have never been disappointed. They take care of what is necessary and don't try and upsell like the dealers. In other words, they don't make stuff up. In fact, they've saved me many hundreds and sometimes well over a thousand dollars after going to a dealer that kept on finding stuff wrong with my car during oil changes. They don't change oil. I always consult them for a second opinion, and when it's an issue they can service I get it done there.They've saved me a lot and do it right. My cars run well.

The quality is 2nd to none. They guys know what they are doing. Their custom work is phenomenal and…read morevery reasonable. The best experience and highly recommend.

I've been taking my car/s to LA for almost 9 years now. They've always done a great job and with a…read morepretty quick turnaround time as well. I've never had to go back because an issue was never fixed right the first time. They've always been on it. I trust them 100%. Great bunch of dudes too. And the woman now in the office, also fits right it in!! She's been super helpful as well.

Up until recently this shop was pretty good and I and my family liked going there. I never write…read morenegative reviews but I felt compelled to do so. Here is what led me to this review. Brought my wife's car in for repair. They replaced engine mounts. After the mounts were installed, we heard unfamiliar sounds from the engine. They dismissed it. After a couple of requests to look at it , they finally agreed to. By this time my wife didn't feel safe driving the car , so we brought it to another shop. They found a broken bolt and a stripped bolt on the engine mount and a few other issues. While waiting for the result of the issue with my wife's car I had brought my car in and had struts and a control arm replaced. One strut failed out of the box and the control arm failed less than 2 months later. They couldn't get me in right away so I drove on this for a couple of weeks. When they discovered the control arm had failed the woman who answers the phone TOLD me they need to replace a CV joint that had gone bad on that same side. She didn't ask me, she told me they were doing it and it would cost $600. When I asked if this could have been a result of the faulty control arm , she immediately dismissed it. When I asked her to verify this with the mechanic she said she would but never called back. When I called back she clearly didn't like my questions and she responded with "If you don't like our service you can go somewhere else" in her occasional condescending tone. I asked to speak with the owner she told me that he would tell me the same thing. I asked to still speak to the owner but have not received a call. The bottom line is that it appears they use inferior parts and they are getting sloppy, which is disappointing. But they must be extremely busy because it's clear they don't need to care about customer service like they used to.

Walked in met Chris Goodnow when I was looking for a preowned F250. He took the time to explain…read morethe truck and we went over the history and reached a great deal. Machines are machine, a few days after I purchased my truck had a couple issues, called Chris, brought my truck in and he repaired at his own costs and got me back on the road. Couldn't have been a better outcome. Great guy and will send my friends and family to see him.

2013 f150. Lemon law buyback. Had to get the attorney general's office involved. He sandbagged the…read moreentire time, and was a bully throughout the process. At one point he tried selling my property behind my back, and admitted as much in an email. I honestly felt like he targeted me because I'm a veteran. Throughout the entire process, he had the audacity to accuse me of being unreasonable. Yet he caused my landscape business to fold, and I nearly became homeless over this.

This is a great business! Highly recommend. My mother is elderly and hard of hearing but they make…read moreeverything so easy for her. She appreciates being able to rely on them. Prices seem very fair.

Was quoted a certain price 125$ for a service and when brought in on appointment date the following…read moreweek , one mechanic complains he will try then sends another mechanic to say the price will now be 200$ because they have to use the torch . Basically a WASTE of TIME cause I was quoted 180$ by this other place in Shrewsbury and below 200$ at another place in Holden

We have leased our 3rd car through Ron Bouchard working with Luis Riviera. The rear view mirror…read morecame off in my husband's hand. Luis had Todd from Service call us. They said to bring car in right away. It had to be fixed temporarily while he ordered a new part. It was in the next day and Todd took good care of us. We love Rin Bouchard, Leominster! Thank you Todd and Luis!

Dealership experience was a mixed bag. Sales person was polite, but disengaged and the financing…read moretook almost 4 hours to complete despite me having a pre-approval. Delivery of the car was delayed by two days and I only found out by calling as I was heading over to pick up the vehicle. I'm writing because thanks to Ron Bouchard Auto Stores, my PII has been leaked in the 700Credit breach. The finance team ran my credit through Cars Commerce, who is partnered with 700Credit. I now get to live with this issue for the rest of my life. Even better, the dealership was notified in November of the breach and opted to not notify customers on their own. I just received a letter on January 5th to let me know. Overall I'd say avoid if possible, just another dealership pulling the same nonsense they all seem to with an extra dash of irresponsibility