This Advanced Auto location has the most knowledgeable and helpful staff I've encountered at any…read moreother auto parts store in this area! They blow the competition away.... No one else at other stores could figure out how to order the part that I needed but one of their senior employees did!! This is where I'll be purchasing my auto parts from now on....

Walked in the front door, past three employees engrossed in their own conversation at the counter…read more Not one employee greeted me or even looked up. I made a lap of the entire store, walked down a few aisles and still wasn't acknowledged. I asked where to find a product and one of the employees gestured half heartedly to where I could find it. I left without buying anything. I won't be back.

Great experience with Billy and team. Very professional - they must deal with a huge volume of…read moreparts... after my call, the tire rim was waiting up front and ready! very efficient. Priced very competitively at under $200. The only problem is that it looked much better than my other 3 rims!

Very disappointed. Went there for the first time to get a part that new retails for $21-$23 and…read morethey wanted to charge me $100. I explained that it was $23 new and they insisted the best price they could do was $100. Talk about price gouging. Over 4 times mark up over brand new for a used part.

I was told by 2 different garages that I needed a new battery for my car. I went into O'Rielly's…read moreand was assisted by Axel. He offered to test the battery for me before selling me one. He cleaned the terminals and my battery tested fine. I'm very grateful for for a few honest people.

I was very pleased with my visit to the Leominster store. I needed new headlights installed. Axel…read morewas very professional and helpful. Very polite. I would highly recommend O'Reilly!

Great selection... james viola leominster maread more

Here's a quick back story. My car experienced some electrical shorts causing a few things to fail,…read moreone of which being my driver and front passenger seat belt buckles, they no longer latched. I spent 4 hours driving, took time off work twice, and wasted a lot of my time trying to get something as simple as 2008+ gray seat belt buckles... only to deal with an unprofessional, unapologetic representative who couldn't be bothered to at least apologize for his mistake (or that of his coworkers).. never mind even trying to correct the mistakes, which include wrong part and wrong color on the first trip and wrong part, missing parts and incorrect order form on trip two. This is just for seat belt buckles.. Humility and professionalism go a long way Mike Cavooto. How about walking over 40 feet to check the part for me like I suggested so I could have avoided another 2 hour drive and you could have taken some initiative to help out a customer who was left in a bad spot by LKQ? I go to junk yards often enough where I'd dealt with companies making mistakes, but every time, those companies have gone out of their way to make it right. It's as simple as, offering free shipping OR having the yard expedite the order for a costumer who was wronged OR getting hands on the item which was only 40 feet from you before I drove two hours OR even... just... apologizing. I was extremely patient with you, but perhaps that was the issue. Maybe you're more receptive to people making a scene. I would like to give credit to Shawn (Sean?) McKenna who realized the situation and without being prompted, apologized, like a decent person. I gave Mr. Cavooto opportunities to do ANYTHING to make this remotely right, you chose to do absolutely nothing. I'm sure this review means nothing to you as well. I'd avoid this company. Michael Cavooto makes it seem like they're too big to care about regular people. If you do go there, try requesting Mr. McKenna or at least, avoid Michael Cavooto or Mario.. or whatever name he decides to go by.

I ordered a new wheel from LKQ on Feb.6 2019. It arrived in a timely manner. I installed on my…read morewife's car and called them up to come pick up the core. Well that took several months and now I'm waiting for the $100 core charge to come back to me. Watch out for these folks buyer beware. James Dawson Small Wheels

I recently went to AutoZone to replace a blown fuse that I could not figure out how to remove…read moremyself. A great employee named Sonthi (spelling?) helped me remove it and replace it. He even waited to be sure it was working before I left. Thank you so much Sonthi and Auto Zone!

Our old 2007 Honda Pilot had a dead battery but we were able to jump start it and bring it to…read moreAutozone on Central street. They replaced the battery for free! The young man that did the work was super courteous and did a great job, especially considering to was almost 100 degree heat with high humidity working on a hot car hood.

We are incredibly happy with our Kia. The quality is fantastic and the…read morefunctionality/features/performance of the vehicle is simply amazing! Beyond happy with the vehicle!! Our experience with Ron Bouchard has so far been positive. They are somewhat typical as far as dealerships. Sales is not too pushy, but as with any dealership, they make money on sales, upgrades, and service and as such have been predicable with their tactics. They confidently declare they are different from other dealers because they don't charge above sticker price, which appears to be true, but I wouldn't consider it a selling point. While I appreciate not paying above sticker, I would never pay above sticker so this doesn't help much. While I appreciate the straight forward pricing and I would love to believe that they are better than other dealers, anytime someone tells me to trust them, it sets off a bunch of alarms in my head and I worry that if they have to tell me that, instead of discovering that on my own, is it true? Either way, the vehicle is absolutely amazing and we truly love it. I can't say it enough, we LOVE OUR KIA! We also have a Porsche Cayenne and the Kia is as good or better than the Porsche. Nonetheless, the sales process is standard and the honesty/knowledge/promises are as always, questionable. With all that said, would I return to Ron Bouchard Kia? Yes, more for the quality of the vehicle and the convenience of the dealer location.

ThI brought my 2014 Kia Soul here for a severe engine misfire (P0300, P0301, P0303, P0304) and…read morecatalytic converter code (P0420). The car was shaking violently and in limp mode. Instead of performing the mandatory engine compression test required by Kia TSB SC176Y to check for a known, warrantied engine defect, the service department tried to sell me $6,000 in unrelated maintenance, including $200 for license plate bulbs and a $2,300 catalytic converter. The service advisor told me to "file a complaint" when I asked them to follow Kia's warranty protocol. Previously, this dealership refused to perform a warranty repair on our corroded brakes until we negotiated and paid out of pocket for an unrelated part. They use warranty repairs as hostage situations to force unnecessary upsells. Avoid this service department unless you want to be shaken down. I had hoped the first experience was a fluke. I will not be returning to this dealership and cannot in good conscience recommend it.

Small store with a big heart.These guys know what they are doing.Fast service and extremely…read moreknowledgeable staff.Beats the other auto parts store in the area all the time.If you're a garage and need it delivered they'll get there before you hang up the phone.

Did not stock any version of tire chains. Not very useful. Going to another store. How can you call…read moreyourself an Auto parts place in snow country and have NOTHING???

Horrible. Would not honor a lifetime warranty on brake calipers. They did warranty the pads which…read morewere the wrong ones rears not fronts. Worst experience yet with this store. I have over 400 parts under warranty too! Loyalty doesn't mean anything to this store 5018 in Fitchburg, Ma.

AMAZING! I cannot recommend this place enough. This is now the only place I'll go for any repairs…read moreor service I need on my car. Their lot is a little small so it's definitely best to call and schedule an appointment ahead of time, but once you're there the service is great! They're quick, and super reasonably priced, and honest about what work is actually needed on your car. Each time, I walk out feeling confident that my car is safe and that I'm not paying for work I don't need. Added bonus - they have a dog that is usually there named Cleo! Best mechanic I've been to.

Jose is a great mechanic. He gives it to you STRAIGHT and does not try to add extras you don't…read moreneed. Quality repairs and great service. We need to spread the word for this business. He move to his own shop after Rick Ruberti closed and I followed him here. Highly recommend. Plus I love to go visit CLEO, the shop dog.