I went midday on a Tuesday and there was no wait. Employees are friendly. Lower price for a…read moresynthetic oil change than I have paid at other places. And it comes with a free car wash that you can use then or save for later. This will be my go-to from now on

I've been coming here since I got my license (a long time), I've never had any issues to speak of…read more Today I was in desperate need of an oil change, went as fast as I could after work and arrived BEFORE they closed, with the open sign still outside and garage doors open. I walk in and asked for an oil change and was told they close in 5 minutes so, no. Not even a polite refusal. The lady working the front desk was rude, unimpressive and she just lost my business for them for the rest of my days. I realize they won't care, and I never write negative reviews, but her attitude and lack of caring was too much for me. Good luck running a business treating incredibly loyal customers that way.

I could give more than 5stars and should give 5stars at least but because we have to keep room for…read moreimprovement I gave 4stars. Sorry for not remembering all the names but all the techs were awesome. Excellent service from the moment we pulled up on a Friday to do a transmission fluid change and had zero wait time. Allah, the manager, was really friendly and gladly applied the 20% off coupon without asking for it. Allah, was also honest professional and very helpful, I would not forget Geremiah and all the other techs for their help and assistance. Thank you.

This company damaged my oil drain plug. I called coorporate and BBB and they did nothing. The…read moremanager was the one who said he will fix to later lie on the phone and say "the manager who told you that was wrong" so they did admit they were going to fix to later lie this place if you go is at your own risk. The same manager who told me he was going to fix was the same one on the phone saying the excuse the manager who told u shouldn't have said that. Thats noy how we operate. Now i have to take them to court with all my evidence cause they also said theres discrepancy on my services which I have carfax all i see is valvoline doing my oil but is okay i got my proves, who i spoke with receipts and carfax to prove Valvoline is on the wrong. Also if you see reviews Im not the only victim they are known for this. It's legal for company like Valvoline to lie ruin your ca and get away with it. Thats why they have an open class action case for being crooks and liars. I do not wish to be contacted by valvoline you had your chance many time to comply and fix my car now you guys will be contacted by my lawyer.

Telling everyone about the experience here because not only was it efficient (like under 15 min)…read morebut also the whole team was very kind and professional. Highly recommend!!

Had a great fast experience. In and out in about 20 minutes…read more The service was polite and professional.

I booked an oil change and tire rotation, dropped the car off at 7:15am and it was done in an hour…read moreor so. Quick and well done!! Thank you!!

I had a positive experience start to finish with the Leominster location. They were helpful and…read moreinformative from scheduling through pick up. I appreciate their professionalism.

Once again, Firestone made it possible! Discounts and…read moreavailability on point! Thank you, Melvin, James, and Paul for making it happen! #Firestone

I'd give it zero stars if I could I brought my wife's car in no nails in the tire before hand as…read moresoon as we get the car we noticed the tire was low and checked the tire supervisor fought with us saying it wasn't them it looks like someone tryed hammering a nail in a few different spots

From the phone call to completing my repair, Mark's customer service was superb! I was traveling…read morefrom NH to south of Boston, needed a brake repair. AAA delivered the vehicle, it was on the lift before I arrived and problem discovered. Given part quote, told it would be done in an hour after part delivered. It was! The whole experience was excellent, down to final charges! And, the waiting area clean and pleasant. Thank you, Mark, for the great service! B Fitzgerald, NH

Brought my 2019 Mini Cooper Countryman for an oil change on 7/18/25. The next morning, I found a…read morelarge oil puddle in my garage. Mini Service inspection revealed the technician installed the WRONG drain plug from a different vehicle with NO gasket, damaging my oil pan threads. Now requires complete oil pan replacement My vehicle never had leaks before this service. This negligence has cost me thousands in repairs, towing, and lost vehicle use. Avoid this location - their careless work can destroy your vehicle.

I want to give a huge shout-out to Bob at Shirley Garage for the work he did on my pickup truck. He…read moredid a fantastic job with the autobody repairs--the truck looks great again and the quality of the work is top-tier. What really impressed me was his reliability; he had the truck ready exactly when he said he would, which is rare in this business. If you're looking for a skilled guy who does solid work and actually sticks to a schedule, Bob is your man!

Incredibly responsive kind people who went way beyond what they had to do and charged away less…read morethan they should have for something that made a big difference to me. They are now going to be my auto care provider of choice both for auto body and mechanical service. I'm leaving someone I use 30 years to go to them now,

One January day in 2024, I found myself broken down in an unfamiliar town nearly 300 miles from…read morehome. Sal's had me back on the road the very next day and treated me fairly. Fast forward nearly 2.5 years: now living in Massachusetts, I found myself in need of a timing belt and a whole bunch of other stuff. There was no question where I would take my car. I live in Danvers, a full 45 miles from Sal's. 100% worth the drive for work I can trust. Thank you!

Another great visit with Sal's. We needed exhaust repair and it was done fast and at a very…read morereasonable price. They are always professional and friendly. We are lucky to have them here in Acton! Jay & Suzanne

We use Jiffy Lube for oil changes and top-offs for our corporate fleet. Their Fitchburg location…read moregets most of our business. Fast, thorough, professional and friendly. Air conditioned waiting room and a public bathroom. Highly recommended! A++

Went for a normal oil change, left with the car leaking oil. come to find out they cracked My oil…read morepan from the drain plug. also never changed the oil or even the oil filter they just sprayed it and rewrote on it, because The old marker was just smeared all over the filter. never had a issue before and have been going there for years, but now I will never go back there, I was screwed over, one by them doing severe damage to My car and two not even doing the job that was paid for by changing the oil and filter. Talk about majorly screwing the customer over.