I ordered a new wheel from LKQ on Feb.6 2019. It arrived in a timely manner. I installed on my…read morewife's car and called them up to come pick up the core. Well that took several months and now I'm waiting for the $100 core charge to come back to me. Watch out for these folks buyer beware. James Dawson Small Wheels

Here's a quick back story. My car experienced some electrical shorts causing a few things to fail,…read moreone of which being my driver and front passenger seat belt buckles, they no longer latched. I spent 4 hours driving, took time off work twice, and wasted a lot of my time trying to get something as simple as 2008+ gray seat belt buckles... only to deal with an unprofessional, unapologetic representative who couldn't be bothered to at least apologize for his mistake (or that of his coworkers).. never mind even trying to correct the mistakes, which include wrong part and wrong color on the first trip and wrong part, missing parts and incorrect order form on trip two. This is just for seat belt buckles.. Humility and professionalism go a long way Mike Cavooto. How about walking over 40 feet to check the part for me like I suggested so I could have avoided another 2 hour drive and you could have taken some initiative to help out a customer who was left in a bad spot by LKQ? I go to junk yards often enough where I'd dealt with companies making mistakes, but every time, those companies have gone out of their way to make it right. It's as simple as, offering free shipping OR having the yard expedite the order for a costumer who was wronged OR getting hands on the item which was only 40 feet from you before I drove two hours OR even... just... apologizing. I was extremely patient with you, but perhaps that was the issue. Maybe you're more receptive to people making a scene. I would like to give credit to Shawn (Sean?) McKenna who realized the situation and without being prompted, apologized, like a decent person. I gave Mr. Cavooto opportunities to do ANYTHING to make this remotely right, you chose to do absolutely nothing. I'm sure this review means nothing to you as well. I'd avoid this company. Michael Cavooto makes it seem like they're too big to care about regular people. If you do go there, try requesting Mr. McKenna or at least, avoid Michael Cavooto or Mario.. or whatever name he decides to go by.

I was told by 2 different garages that I needed a new battery for my car. I went into O'Rielly's…read moreand was assisted by Axel. He offered to test the battery for me before selling me one. He cleaned the terminals and my battery tested fine. I'm very grateful for for a few honest people.

I was very pleased with my visit to the Leominster store. I needed new headlights installed. Axel…read morewas very professional and helpful. Very polite. I would highly recommend O'Reilly!

No gimmicks and straight forward service. Honest and fair. Great choice for mounting tires.read more

Great place to buy tires inexpensively. Bought a set of four almost new Michelin for under 300. And…read morethey installed them in less than an hour. I will definitely be going back

This Advanced Auto location has the most knowledgeable and helpful staff I've encountered at any…read moreother auto parts store in this area! They blow the competition away.... No one else at other stores could figure out how to order the part that I needed but one of their senior employees did!! This is where I'll be purchasing my auto parts from now on....

Walked in the front door, past three employees engrossed in their own conversation at the counter…read more Not one employee greeted me or even looked up. I made a lap of the entire store, walked down a few aisles and still wasn't acknowledged. I asked where to find a product and one of the employees gestured half heartedly to where I could find it. I left without buying anything. I won't be back.

I recently went to AutoZone to replace a blown fuse that I could not figure out how to remove…read moremyself. A great employee named Sonthi (spelling?) helped me remove it and replace it. He even waited to be sure it was working before I left. Thank you so much Sonthi and Auto Zone!

Our old 2007 Honda Pilot had a dead battery but we were able to jump start it and bring it to…read moreAutozone on Central street. They replaced the battery for free! The young man that did the work was super courteous and did a great job, especially considering to was almost 100 degree heat with high humidity working on a hot car hood.

Great experience with Billy and team. Very professional - they must deal with a huge volume of…read moreparts... after my call, the tire rim was waiting up front and ready! very efficient. Priced very competitively at under $200. The only problem is that it looked much better than my other 3 rims!

Very disappointed. Went there for the first time to get a part that new retails for $21-$23 and…read morethey wanted to charge me $100. I explained that it was $23 new and they insisted the best price they could do was $100. Talk about price gouging. Over 4 times mark up over brand new for a used part.

Excellent consult, helped me fix my sons car for less than $100. Made custom paint and recommended…read moresanding regimen, all in 20 mins.

From the owner: Provide auto body supplies to body shops and customers Mix…read morepaint to match vehicles of all sorts along with custom colors Provide aerosol cans with custom colors for easy application Industrial, vinyl, enamel, urethane paints We match paint to industry standards Customer service

Small store with a big heart.These guys know what they are doing.Fast service and extremely…read moreknowledgeable staff.Beats the other auto parts store in the area all the time.If you're a garage and need it delivered they'll get there before you hang up the phone.

Recently scheduled Cote's to come & pick up 2 vehicles for me. There were issues that made things a…read morechallenge. But Chris went out of his to make me feel like an important & valued customer. He made sure I got something out of the transaction, although in the end he probably will lose money out of the deal. He helped me out knowing my family is in a bind. I am now a loyal customer and I highly recommend their services. He truly lived the "Do unto others, as you would have them do unto you." motto! Thank you, Chris, for your compassion and empathy during a stress-filled time! :)

From the bottom of my heart on this eve of my daughter's birthday which also happens to be…read moreChristmas Day as well as two days prior to Christmas I'd love to give a big shout out to the Leominster Police Department for having my boyfriend's registered, insured truck towed for slipping off the road within walking distance of his place of work. Due to the diligence of the citizens of the town of Leominster concerned citizens contacted to police to make sure he was alright, as he contacted AAA to get his truck unstuck so he could DRIVE it to work because it's still operational. But the REAL gratuity goes to E.T. Cote Auto Exchange for towing his functioning, legal truck immediately upon arrival -even as they were being informed he had AAA and was trying to utilize it. Charging us for the tow (which is fine but you shouldn't have lied and said you HAD to tow it to your lot when you could have towed it hundreds of feet to his work or even out of the spot for him to drive since he had no legal infractions because he didn't break the law he just slipped on icy roads because it's a "liability") They towed his truck which contained CHRISTMAS PRESENTS FOR MY CHILDREN AND MY DAUGHTERS BIRTHDAY GIFTS. So instead of him coming home from his overnight shift as a public safety officer to present my daughter with her much anticipated birthday surprise, we now have to WAIT UNTIL TUESDAY TO GET HIS TRUCK BACK. So now my kids are out some of their gifts, and the means of safe transportation in the inclement weather we are potentially receiving on Christmas Day. After multiple attempts at contact only to be left with an automated system and the guy who "runs the place" Christopher Carignan or something of that nature pretty much forcibly and illegally towing a legal, operational vehicle to a lot for storage until Tuesday, I genuinely thank you for breaking this two angels' hearts and ruining my daughter's birthday. Merry Christmas.

Horrible. Would not honor a lifetime warranty on brake calipers. They did warranty the pads which…read morewere the wrong ones rears not fronts. Worst experience yet with this store. I have over 400 parts under warranty too! Loyalty doesn't mean anything to this store 5018 in Fitchburg, Ma.

Did not stock any version of tire chains. Not very useful. Going to another store. How can you call…read moreyourself an Auto parts place in snow country and have NOTHING???