My wife and I have been bringing our cars to Grafton Tire for over 20 years. Their service has been…read morefantastic. Prices are very fair and the workmanship is always top-notch. They're very good at diagnosing what the actual problem is with your car and never just try throwing parts at it to get it fixed. They've always been able to fit me in their schedule when it works for me and been incredibly helpful with maintaining all of our vehicles. Between my wife and I and our kids we have six cars that regularly have gone to Grafton Tire as needed. I have recommended them two dozens of people over the years and everyone has been very happy with them.

My experience w/Dan / Brook have been simple and smooth especially right now as we speak, they are…read morereplacing my tires - No Worries - I have purchased from his dad (bob) until his retirement and never had issues! I trust this company!

They took me right in, were honest and professional, and very friendly, even though I'm a stranger…read morefrom out of town. Charged me less than I expected. I would actually drive back there from Worcester

Moved from Petersham about 15 years ago and still make a point to take my vehicle here. 30 minutes…read moredrive. Honest shop. Reasonably priced. Today I called for an appointment. Got one on Monday. Alternator stopped working. Had car towed. They were able to squeeze it in same day.

I needed an exhaust repair rather suddenly, and Billy got me in and the system was repaired within…read moresix hours. Fantastic job and significantly less than I had paid elsewhere when I got it fixed less than two years ago. They also noticed that my headlights were foggy and buffed them out for me, will return often!

So, I've gone to the Miller brothers almost exclusively for work on my cars, which would typically…read morecost 30 to 50% more at the dealerships. I trusted these guys because they seemed to behave honestly, and their work seemed good. So we could say they earned my trust. However, as experience has informed me and the old adage goes, trust is hard to earn and easy to lose, which happened today. Allow me to explain: I had perhaps unwisely prepaid for the oil changes at the dealership when we bought the car. So now, when we get the oil change at Toyota, they always have something to fix. So, I stopped bringing it to the dealership and brought the vehicle to Miller Brothers Garage in Stow several weeks ago. The more personable of the two brothers took a quick look at the brakes and told me to come back when my brakes were squeaking to get my money's worth. I asked him what the approximate cost of the brake job was, and I think he said it was about $600 or so dollars, while the dealership wanted $900 or $1000. (If you ever go in there - you'll know which brother is more personable because it's not the one with the comically styled "Lego" hair. My girls were so enamored with the novelty of this guy's hair that they asked to take pictures with him... to each their own.) So anyway, I had taken Billy's honest advice -- I think that's his name anyway -- and I drove it until it seemed like the brakes needed to be done. Last week, I called TWICE to see if I could schedule an appointment, but I didn't receive a phone call back. I figured they were super busy and hadn't had a chance to call me back. So, I called again this week and still haven't gotten a callback. This was perplexing but perhaps understandable if you're super busy. I also know these guys are kind of low-tech. For example, they only accept cash or a check--no credit cards. Needless to say, I was a little frustrated because I was heading out of town and wanted to see if I could schedule them to do the brakes while I was away. Mind you, I tried to schedule this starting two weeks ago. Anyway, I dropped by in person tonight, expecting an "Oh, sorry we haven't gotten back to you yet. How can we help?" That didn't happen. I drove up next to the garage and saw the Lego-haired brother talking to another mechanic, and I was greeted with, "What do you want? You know it's five of six (pm), right?" I was a little taken aback by the display of clear annoyance at a potential paying customer (me). But maybe he had a bad day, I don't know. So I paused and then gave him a second chance by saying, "I was just hoping to see if I could schedule to have my brakes done by you guys. " The annoyed response was, "Call back in the morning." At this point, trying to rescue this guy from blowing up the relationship and missing out, I replied that I'd already called three or four times. I was expecting his response to schedule me or promise to contact me in the morning or something. Instead, he just went back to talking to the other mechanic. So I looked at him and said, "Do you want my business?" He said, "I don't care." A little shocked and annoyed, I just drove away because this is a small town with several mechanics. Not to mention, one can drive over to Maynard and get a lot more. Although I think these guys do a good job, it's not like you can't get what they do elsewhere. Anyway, I drove to the Brazilian-owned gas station and made an appointment. The owner, Rubin, is a good guy; I know he values my business. He personally returns my calls, and I could even text him if needed. Stow is a small town, so good luck, boys. I wouldn't be surprised if the Miller brothers never read this review, but if they do, perhaps the PlayMobile hair guy will reflect and change his ways to avoid making the same self-owned mistake with somebody else. In the meantime, thank God I live in America and can vote with my feet and my dollars. 8/15/2024 UPDATE: If you read Billy's response to this review, you will see that business owners don't take accountability for their poor behavior. People like to work with professionals who treat others with respect. Instead, customers are treated to an ad hominem attack in attempts to distract from a business owner's shortcomings. For the record, I paid half the cost the day I picked up the car and the paid the other half by the end of the next day. Why didn't I pay all at once, you may ask? It wasn't because I didn't have the money. It's because the Miller Brothers don't accept credit cards. The service bill was more than $500 which is more than the daily limit my bank allows. So I took out what I could that day and paid the rest the next day. Just another hassle on top of the insults when dealing with these guys.

Morris Auto Radiator, Sal and his team replaced the radiator…read morefixed steering and other work on my wife Subaru saved me hundreds of $ and did an excellent job, I highly recommend and trust the place. Thank you. Tony D. Lancaster.

Sal and his team did a great job taking care of my car. Great customer service and excellent work!…read moreThank you!!

DT automotive is the best automotive shop we've ever dealt with! Being 800 miles away from home and…read morehave car issue puts a lot of stress on one's self but this shop put us first, made sure we were taken care of, went above and beyond for us. Makes you believe there are still good people in this world. Phenomenal customer service. I would recommend them to anyone in the area!

I've been using DT Automotive for years now. They are one of the best repair places I've ever used…read more They're friendly, know what their doing and extremly reasonable pricing.

I came in for an oil change and a look at my breaks. I found this place through this app. He gave…read moreme no hassle or tried up-sale pitches; no lies or gimmicks either; only complete honest work. The owner was very welcoming and sincere. His prices are fair and comparable to anywhere else you'll find in the city. Quality of work and good customer service should be something that everyone should take some time out of their busy day to consider valuating for themselves and their community, as opposed to falling for quick and easy convenience pitches advertised by large corporate auto shops that plague the area (Valvoline and Jiffy Lube as prime examples).

My father and I have been here before. Great quality of work here. Mike is incredibly communicative…read more& will update you about the state of your car. He has fair prices. He thoroughly & clearly explains the issue with your car. Highly recommend.

I had a great experience with Spillers Automotive, Greg was super helpful, kind and service was…read morevery fast! I am so grateful for the kind customer service and quality service.

Terrible customer service Called to get a quote and…read moreemployee was rude and hung up Definitely shouldn't be in the automotive business with that terrible customer service

Aaron and Matt are very friendly and accommodating. I've been renting some Penske trucks from time…read moreto time and these guys are the best. Always upfront and helpful with whatever I need.

I bought my first car off Aaron when I was 18 ten years ago. I live out of state now, but every…read moretime I have been in Worcester and have had car trouble Aaron was right there to help. Fair prices, great work. I came to visit family yesterday and my caliper froze on one of my brakes. My father told me to take it to Firestone so I did. They wanted $1300 to do all my brakes and fix calipers. I thought of Aaron, which I should have in the first place, called him up and he fixed everything with great parts and for half the price that day.