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    Koala Insulation

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm

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    Services - Koala Insulation

    Insulation inspection

    Insulation installation

    Insulation removal

    1 More Service

    Insulation replacement

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    7 months ago

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    Ask the Community - Koala Insulation

    Are you licensed?

    Yes, we are licensed for residential insulation. Our Arizona ROC is 355269.

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    Ideal Air Conditioning and Insulation

    Ideal Air Conditioning and Insulation

    (193 reviews)

    My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

    The initial experience was outstanding! I had searched long and hard for a solution to my upstairs…read moreoffice as it was getting so hot. Ideal Air came out and gave me a quote for a mini-split AC unit. We discussed pricing and they were able to come out quickly to do the work. While they were there, they found a way to reduce the cost of the work. The work was completed, and then they asked for payment. Weeks went by with no contact and then one day they reached out requesting more money. It was never explained that everything wasn't paid in full when they came out and did the work and were now asking for $800 more. It wasn't so much that they were asking for more money (which once it was broken down, it made sense), it was their attitude and how quick they were to sending to me collections. They claimed they phoned me but I never received any calls. I told them I didn't believe I owed more money and then one day I received a notice of cancellations. It also was sent with a notice to reply by a specific date that already passed so essentially they sent me a notice to pay by a date that had already passed. I liked them at first, but wouldn't wish this company on anyone now. Side note. The crew that came out and did the work were great guys! Office admin TERRIBLE. Buyer Beware.

    Koala Insulation of the East Valley

    Koala Insulation of the East Valley

    (6 reviews)

    A refreshing experience in today's world. Jim was very thorough in the inspection he did. Most of…read moreall he was honest about his recommendation. Highly recommend him and his company.

    My journey and project begam approx. 16 months ago as I was listening to the Koala insulation show…read moreon KFYI on Sundays. Their conversation piqued my curiosity for I have been adding improvements to my older house and instead of spending 10-20K on new windows for a small fraction of that cost. So insulating my attic, adding in some attic fans etc could?? make a difference in my R Value and my bill with Salt River Project. They came out and gave me a quote and like most home projects I parked it on the side until I could swing it financially. With the Tax season upon us and the advent of the BBB and some changes I made on my withholding I would be getting money back this year and that became my next egg to move forward on the project so I reached out to Koala and the owner and team came out to re-quote the project. Upon discovery of going through my roof attic they found out even more that I was seriously below the standards of SRP for R Value. With those photos and knowledge we moved ahead with the project absent an attic fan due to overall cost and potential payback. Project day arrived and they were on time ready to work and in fact they were at my home early which was great so the project got rolling. The Koala Team was professional, timely, engaging, educational, outgoing and quite knowledgeable. They literally got into my attic, increased my insulation levels and R Values and addressed those areas where my insulation levels were BARE. They also advised me that they would intentionally over spray so I would get a bit more than required which was GREAT NEWS from a customer standpoint for THEY EXCEEDED my expectation. They completed the job within the hour +1/- minutes and were on there way. They checked out with me, showed me more photos of before and after and I WAS VERY HAPPY WITH THE KOALA TEAM & CREW ON THAT DAY. They left the work site clean and complete. Ryan the Team Leader. Two Thumbs up for Koala Insulation of the East Valley for they delivered everything that they promised and more! They are very professional, friendly, and knowledgeable about energy savings, SRP rules & regs and all those documents were completed for the tax credits that will be forthcoming my way. I highly recommend Koala Insulation of The East Valley for your energy savings home project. Thank you Koala!

    Koala Insulation - insulationinstallation - Updated May 2026

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