Me and my family stayed in this hotel for the spring break weekend from Saturday through Wednesday…read more My wife did everything on mine so we didn't even have to check in. We got to our room and she opened the door with her phone. The room was clean and organized, and the bathroom was clean enough towels, and the hotel was decent. The only recommendation I could do for people that have their vehicles as to try to get to the hotel early since you could have a hard time finding a parking space if you arrive late. Other than that, the staff was great they had breakfast every morning. It was not all that, but it did the job. I use the gym and the gym was pretty clean and I have the machines to do the job. I would recommend and I would come again

This was our first stay at this hotel brand. We stayed for only one night and found it to be very…read morecomfortable and a good value for the price. The room had a sofa bed which is great for watching tv or reading. I don't know how comfortable the sofa bed is as we did not use the bed part of it. The tv offers some free channels with shows and movies and also supports streaming of Netflix and other channels. The king bed was very comfortable, my back did not feel stiff when I woke up in the morning. The full -size fridge and kitchen are very nice and there's also a dishwasher. There is a microwave and no stove or hotplate. The shower was easy to get into and had large pumps of shampoo, conditioner and body wash bottles attached to the wall. I would suggest adding a non slip mat to the shower floor. The room had dual a/c thermostats one for each side of the room. The breakfast was abundant with fresh waffle makers, scrambled or disc eggs, bacon, breads and bagels, fresh fruit, on tap juices, coffee bar, fresh oatmeal and cereal with yogurt. It's is all you can eat and you can also take it up to your room. We used the gym right after breakfast. We had no problem having to wait to use any of the machines. They included free weights ( dumbbells from 5-75lbs.), two bikes, 3 treadmills, band weights, medicine balls and a few others. There's also a tv in the gym to watch while you work out. Within the gym, there is a laundry room with coin laundry for $3.50 a load. So you can actually do your laundry while you use the gym. The parking at this location is free and ample. We found it very convenient as they have 3 Tesla chargers that are free for guests. They are not superchargers, they are the slow chargers. We were able to park the car and charge it overnight at no additional cost which saved us about $10-$15. The staff were friendly and attentive. We called to ask for an additional blanket and a pillowcase and we're asked to go to the front desk to pick them up. I guess they didn't have enough staff to bring it to our room. The only extra bedding in the room was a pillow with no pillowcase. This was odd as there's a sofa bed in the room. I suggest to add a couple of throw pillows and a throw/ blanket for the couch to make it more comfortable to watch tv or read. This was a positive experience for us and we plan to stay at this brand of hotel again.

You get what you pay for. Scratch that: you get less than what you paid for. I ended up at this…read morecheap hotel because my host didn't want to spend a little extra for a slightly better option on the same block. Honestly, I would have gladly paid an extra $20 a day out of my own pocket for better service. All in all, I had a pretty bad experience here for the following reasons: 1. The washing machine was broken, and there isn't a laundromat nearby. 2. Both public computers were unable to print documents--which was a big problem since I needed something printed urgently. If you're traveling for business, I would not recommend staying here. 3. Interacting with a couple of the receptionists felt like talking to a zombie. When things go wrong due to the hotel's fault, a simple apology would go a long way. 4. The towels are so paper-thin that I dried off and still looked wet. 5. And while I'm at it, the pillows are just about as thin. 6. And yes, it is one of those hotels where you always have to sign in on Wi-Fi each time ... and if not, it is extremely spotty, sometimes working, sometimes not. Can you guest that I had a horrible experience?

Location was nice. The hotel was clean and smelled welcoming. The staff was very professional and…read moreprovided great customer service. This will be my stop off again in Jan when I go do to Florida.

We visited St. Augustine to see the Christmas Lights and booked a weekend stay at Holiday Inn…read moreExpress & Suites. Although the hotel was about 20 minutes from downtown, the reasonable price during a busy holiday weekend made it a good choice. We checked in at 3:00 PM, but there was a slight delay, and we had to wait around 30 minutes to get the keys to our room. Our room had two double-sized king beds, which were comfortable and spacious enough for our family of three to share one bed easily. The only issue we faced during our stay was with the air conditioner. We set it to automatic, but it was either too cold or too warm, making it difficult to maintain a consistent temperature in the room. On the positive side, the breakfast provided by the hotel was included in our stay and was delicious. It was convenient to have a good breakfast without needing to spend extra money. Overall, our stay at Holiday Inn Express & Suites was comfortable, and we didn't encounter any major problems.

My husband and I booked three nights at this hotel to enjoy a long weekend in St. Augustine. We…read morenoticed ants in our room immediately, so requested a room change, which they promptly did. We held our breath however, because our first room was 206 and they moved us to 306, so we wondered if we would have the same issue. The second room initially seemed fine, so we unpacked our things and went out to enjoy the "Nights of Lights." We also had stopped at a German bakery along the way and had $30 of pastries in a box that we placed on a high shelf, just in case. On returning to our room about 10:30pm, we noticed ants again, everywhere, on the bedside table, the bathroom sink, bathroom wall, and kitchenette counter. I went to the front desk again, but they informed us there was nothing they could do as they were fully booked for the night. We felt like we were stuck for the night, so went back to the room and sat down to eat a pastry only to discover the box was crawling with ants! We packed up our things and went back downstairs and informed the desk it was worse than we realized and we were leaving. Since we booked through a third party, they informed us we had to contact the third party to request a refund. We made the three hour drive home at midnight. The next morning we contacted the third party, who then reached out to the hotel directly to get approval for the refund. The agent came back and said the hotel was only willing to refund us for two nights, not three! I asked to escalate the issue with a supervisor and explained that we should not be charged for a room we did not spend the night in. She called the hotel again and said the hotel was firm about only refunding us for two nights. Thankfully the third party agreed to refund us the other night, which they certainly did not have to do. It appears this is an ongoing problem, because I have now seen another review with complaints of ants and the hotel being unwilling to refund them as well. So not only is there an ant infestation, but there is also a lack of basic customer service from management. DO NOT stay at this hotel ever!

While this place was cheap, there's always a reason why, right? This is the type of hotel that…read morepeople negotiate an even cheaper rate for an extended stay and they live here. We asked for a pet friendly non-smoking room and they stick us in a room in between two smokers that pretty much lived with their door open sitting in a chair smoking with one of them that actually had a commercial grade ashtray stand for his butts. Most hotel beds have a nice platform. These beds had a plain Jane fold up metal frame. The mini refrigerator look like it had seen better days. The wall unit underneath the window for cooling and heating barely cooled at all. It's not uncommon for a hotel to have a coffee maker with a little plastic bag that includes one or two sugars and a couple creamers, a napkin, and a stir straw... The creamers must have been there since the days of Moses because it was solid and brittle. I have pictures of the mini fridge, the bed frames, and the nasty creamer. This place was terrible! If you are broke and desperately needing some place that's better than being on the street then this will be a step up

This place was a good value. Of course it's not on the main drag but it's pretty close. The area…read moreis decent and we walked to decent seafood restaurants that were nearby then took uber back to the room. The pool area was very nice. The room was your typical low budget motel layout but it didn't feel old or dark or grimy like some do. I would definitely come back here.

My grandmother passed away. My family waited to sell her house. Because no one was living in it, it…read moredeveloped a thin layer of mold...on everything. When we walked into our room, it smelled like I was in my grandmothers house. And while there was a slight millisecond of "awww, I miss my grandmother" I ended up thinking "oh wow, this is probably going to make me sick." We smelled the mold and also saw it. We all left with scratchy throats.... I would not stay here again. Pro's: there are some good places to eat within walking distance. The lady at the front desk was very nice! It's pet friendly (one of the reasons we chose this location.)

DO NOT COME TO THIS PLACE. It's absolutely disgusting. There was a booger in my pillowcase and the…read moresheets smelled like suet, there was a roach on the microwave... I understood that it wasn't a 5 star hotel but I was expecting it at least to be clean. I had to cancel my second night and they only refunded a fraction of the money, I didn't care I couldn't be there any longer!! The Sabrina and the Hispanic Lady in the morning (didn't get her name) were very nice

This was our second hotel to stay at in St. Augustine. We checked out of our prior hotel, looking…read morefor one that was quieter with more comfortable beds. The Budget Inn fit this criteria perfectly and was priced more reasonable that many other options. The owners are very friendly, the place clean, the rooms updated, free parking and the location ideal for our needs. The hotel is located near the Bridge of Lions. Walking over the bridge and into downtown St. Augustine took about 12 minutes.

Standard motel. Very Clean…read more Small parking lot. Small bathroom. Coffee maker Refrigerator small. Small table with two chairs. Small dresser with three drawers. Cable for the TV. Walking distance to downtown St Augustine shops. Cross over bridge. Friendly staff.

This is a nice Resort. My family and I enjoyed all the amenities. It is clean and they keep up with…read morethe property.

I stayed at Pierpoint South Unit 60 this past week. The pros: Excellent beach view and access. The…read morewasher/ dryer work well. The cons: VERY uncomfortable furniture! The pictures on the Pierpoint South website show the correct furniture but their pictures must be old as all furniture is old, worn out and almost unbearable to sit in. Kitchen needs work, broken drawers, old & rusty flatware and knives. When you run the water in the kitchen sink, it makes a horrific sound. Downstairs bathroom has a corroded faucet and what appears to be black mold in the air vent. Upstairs guest bathroom has mismatched floor tiles and the shower tile grout is stained from what appears to be mold. The master bathroom has stained tile/ grout in the shower. The mattress was extremely lumpy and uncomfortable, we flipped the mattress to try and help get a better night's sleep but it did not help. The balcony furniture is the cheap plastic stuff that looks pretty disgusting. The sliding glass door to the balcony was absolutely filthy!!! We used water and towels to clean it just so we could enjoy the ocean view. I will definitely not stay in Unit 60 again!

We have stayed at Pier Point South 5-6 times over the last few years. We absolutely love this…read moreComplex. The Management is very friendly and helpful. Any Maintenance issues (which have been minimal) have been resolved very quickly and Grounds are immaculate. We've stayed in both the Oceanfront (unit 63, 60) and Oceanview Units (Units 16,34,18). There really is NO BAD VIEW in the entire Complex. The Salt Water Pool is always sparkling. The Complex is one of the closest, if not the closest to the Beach on the Island. The Wednesday Farmers Market right next door in front of the Pier is something that we never miss. They sell everything from Beach Jewelry to fresh Seafood. The Live Band and Food during the Summers in front of the Pier is something that we never miss. Oh and I cannot leave out Rita's Ice Cream and Antonio's Pizza right next door. The BEST surprise came when we went down for the last week of Dec in 2021. The New Year Fireworks off of the Pier Party was fabulous and Pier Point South hired Security to keep the Complex from getting bombarded with non Guests. THIS WEEK HAS NOW BECOME A TRADITION THAT WE WON'T MISS. Larry & Chrisy Mullins