This Tattoo Shop literally has THE WORST CUSTOMER SERVICE.
So I'm a tattoo collector and currently have over 30 hours of tattoo work thus far on my arms and stomach. My first interaction at Knucklehead was with an artist by the name of Chris, fantastic artist btw, however as a customer with good money I was extremely dissatisfied with the way I was treated. I was able to schedule an appointment with Chris fairly easy but when it came down to going to the shop to leave a deposit and discuss what work I wanted he fell short. And after a week of trying to leave this artist a deposit he agreed I could go in and get my work done and provide the deposit when I got there. We agreed on a date and time that would work and sure as shit when the day came I received a text message last minute saying that he went on an out town trip last minute and wouldn't be able to tattoo me until we scheduled a new appointment. I don't know about anyone else but my time and money is very valuable and to be pushed off and pushed off and pushed off is not a way to receive my business.. that was a few months ago and my second experience which was very recent this October is what is prompting this review. I was taking my sister to get her very first tattoo and my family wanted to be involved as she was barely turning 20 and our parents and youngest sister wanted to go with us. I've been to knuckle head and I know that they have a waiting area so on a Saturday night around 8pm we headed to the shop. We live relatively close as we're on the West Side of town and we're down the street. Walking up to the store 2 artists were standing out side smoking weed, But as we approached the door they looked at us like we had no business being there and I even tried to say "hello" and didn't receive more than a blank stare back. Entering the shop was no different as available artists stared at my small family unit as if they had never seen new customers before. There were a couple of artists tattooing and the shop was relatively quiet, approaching the front desk we were greeted briefly and asked what we were interested in getting, my sister explained she only wanted a tiny ghost on her wrist and had a picture ready for whoever would tattoo her. The young lady at the front desk was the most pleasant part of this experience and very polite. She went and asked 3 available artists in the shop if they would be interested in tattooing my sister...All 3 declined and continued to go about their night doing nothing in a tattoo shop without so much as a second glance. Fortunately for us the shop TATTOO BOULEVARD, and artist Marcos, just a block away was open and able to give my sister a clean wrist piece in 15 minutes with no issues and providing a comfortable experience for my sister and my family who wanted to see her reaction to having a tattoo in her skin for the first time. Needless to say knucklehead tattoo will never receive my business, yes there are talented artists in the shop, but that is not an excuse for poor customer service and disrespectful looks. read more