Bryce fixed our main sewer drain very quickly and did a great job. He was very professional and…read morecourteous. Thanks.

I had a clog in my bathroom sink…read more had VIP sewer come out to do a snake but the associates came in so hot right out the gate on blatant upsells and "issues" that could not be resolved with just a snake. even so far to point out that there's teflon tape on the pipes that can't be replaced / they don't the specialty tape... TEFLON tape?! hahaha i ain't stupid. once they snaked and was not able to get through, they said that the next step was to find the clog in the wall open the wall cut out the pipe and replace (a 1.5k+ job) i asked if there were any other options like hydro-jetting or such and they said hydro jetting would spew out everywhere not able to be done second floor i did my due diligence and called a few contractors that knew plumbers that werent on yelp a guy came in the next day, hydro-jetted the clog out in 30 minutes without needed to do any of the above, and only charged me $60 lol beware of the upsell! + though, since they did not get the clog out they did not charge me, just off putting on the blatant upsell. the owner seemed nice though.

I reached out to them this morning needing a same-day appointment, and luckily they were very…read moreresponsive and were able to accommodate us without any hassle. Bobby, the technician, arrived early. He was incredibly straightforward, honest, and thorough when diagnosing our plumbing issue. A huge plus when researching companies is that there were no upsells or other unnecessary jargon. The replacement price was fair and they offered a first-time customer discount, which was nice. In terms of the payment, they also accept Zelle, so it made the whole transaction seamless (A copy of the receipt and job from the company themselves will be sent via email). If you're looking for an honest, punctual, and highly skilled plumber, look no further. We will definitely be calling them again for any future plumbing needs! HIGHLY recommend.

Just had Bobby out to help with kitchen sink clog and shower clog…read more They came early and did great work! Also had a good time chatting, he was real patient with all my questions! Would absolutely recommend if you're in Anaheim area.

Super quick emergency engagement. (Ian) arrived within 10 minutes. Found problem and resolved by…read moresewer jetting. Super clean job - Ian very personable and professional. BTW - Also used Zoom (Miguel) to clean out yard drains last December. Don't waste time looking at the "competition"; keep your life simple - always choose Zoom

Great service from Miquel, on time and adjusted to a zoom call I had…read more Trying an easy way to fix problem of smell from my sump pump, first.

Just had Oscar Campos come to fix our toilet. He was incredibly kind and professional. BEST…read morePLUMBING COMPANY I have ever worked with. They have a live person take your call, and they text you a photo of the repairman and updates on your phone. Extremely helpful! A+

I contacted Pristine Plumbing first attracted to their reviews. The technicians from Pristine…read morePlumbing arrived on time and were professional when they came to my home, which I appreciated. They were able to help address the immediate plumbing issue, but overall I'm giving 3 stars mainly because of the pricing, results, and communication. In my experience, the cost added up very quickly. The initial recommendation included snaking and a camera inspection, and after that did not resolve the issue, hydro jetting was recommended to address roots in the sewer line. I ended up spending over $2,000 (at least one third could have been saved if they did root cause diagnosis before snaking), but after the service, roots were still visible in the sewer line, so I'm still unclear on how much the hydro jetting actually accomplished. Communication after the service could also have been much better. The company advertises 24-hour service, but when I called after hours, I was unable to reach anyone. I also didn't receive a very clear explanation afterward of what was accomplished, what remained unresolved, or what the next steps should be. Overall, the technicians were hard working, punctual and helpful, but considering the cost, I would strongly recommend getting quotes and second opinions from a few plumbing companies before committing to several thousand dollars of work. For a major sewer or root issue, I would also make sure the expected outcome and warranty are clearly explained in writing before proceeding, there is a lack of post service communication .

We had a few plumbing issues that needed to be addressed - replacing a dead garbage disposal, a…read moreleaky bathroom faucet, and a slow shower drain. Eric called me back shortly after leaving a message. Super impressed bc he asked if I was able to reset the garbage disposal and explained to me the Allen wrench trick to see if I could get the disposal working. He was very patient in guiding me on what to do. Sadly, both tricks didn't work and we needed a new disposal. He gave me a prelim quote for all 3 jobs and it was a fair price. After completing, he showed me how he tested for leaks after doing the repairs -- and all were leak free! Highly recommend him for great service, communication and price - and he cleaned up the areas afterwards!

About a month ago, our house needed some major help with plumbing issues. Our kitchen sink was…read morebacking up. One plumber came over, he just snaked the pipe. It worked for a few months, and then it was clogged again. I called Sewer Nation for help this time. Eric inspected everything inside out with his camera first and found out the problem was much further out. He hydro jetted the whole line and cleaned out the oil built up from the last 10+ years, now it's perfect. Then Eric came back to install a new toilet for us. Initially we thought it was a quick and easy job, then it turned into a 7-hour project. As soon as Eric removed the toilet, we found roots were growing all round the ground outgoing hole. Eric put in the camera and found out the roots have been growing all the way to the sewer access outside! And the sewer access opening was broken as well. Erci cleaned out everything with a special cutter to cut all the internal roots and hydro jetted them out, then replaced the outside sewer access opening as well. Eric is professional, friendly, and totally trustworthy with no hidden fees or upsells. Highly recommend!!!

Wow! I've hired plumbers for different projects in the past, and I can tell Bryan really knows his…read morestuff. My dishwasher wasn't getting water--a dishwasher appliance guy and two water softener installers told me I had major issues under my kitchen sink and likely needed valves replaced and angle stops put in. Turns out, Bryan just gently yanked the cold water knob, discovered the dishwasher's water supply had simply been turned off, and fixed it instantly. Then I asked him to look at a slow bathtub leak I've had for years that other plumbers didn't want to touch. He changed out the valve stems one at a time to make sure we weren't replacing anything that wasn't broken and, voila, problem fixed. This guy is timely, efficient, skilled, and honest. I am so impressed!

Sean and Alex took care of my clogged drain on my patio and checked the rest of the drains in no…read moretime.Great job and fast service

I'm glad I found Rocky Rooter to fix my kitchen sink clog! Karen was very helpful with scheduling…read morethe appointment, and Jeff was able to come over within a few hours. The sink was completely backed up, and it was a difficult clog, but Jeff took his time and managed to resolve the issue. His rates are extremely fair, and he lets you know upfront what the cost will be before starting the work. I really appreciated the transparency and the time he took to get everything working again. I'll definitely call Rocky Rooter again if I have another plumbing issue!

Scheduling an appointment with Karen was a smooth experience. She was quick to respond and easy to…read moretalk to. Especially with describing the issue I had. I didn't have to wait long for Jeff to come by to check out my clogged bathtub. He arrived promptly at the time we scheduled, no waiting around during a huge 8 hour window or showing up late to the designated time. Jeff was able to unclog our bathtub quickly after many failed attempts and hours to do it ourselves. I'll definitely go back to Rocky Rooter for any future drain or plumbing issue.

Jacob, the technician assigned to my case, was great. He was polite, thorough, and did a great job…read moredespite having to come back multiple times for the same clogged drain. Unfortunately, during one of the visits, my wall was damaged. I called multiple times and was repeatedly told the company would take care of it, but nobody ever followed through. Jacob deserves credit for his work, but the company's lack of follow-up and failure to take responsibility for the damage was extremely disappointing. Hopefully this review finally gets someone's attention.

Very good communication, every time I have called they picked up and answered all my questions with…read morepatience, and got back to me quickly when they said they needed to call me back. Joshua Z was the technician who came out both times for our problem. He was very knowledgable, and upfront about everything that was going on, why he would do what he is doing, and the best course of action if it was something that could not be done yet. Being in a commercial building did add a layer of complexity to our situation, and Josh did a great job telling us what our next steps should be since the issue turned out to be worse than either one of us expected. If I ever have any plumbing issues, I know who I would call.

Chingis did a great job installing my door. The price was fair, and he was respectful, kind, and…read moreknowledgeable. He communicated well, worked efficiently, and left everything clean. I would definitely contact him again for future home needs.

I had an exterior facing door with a major problem. Every time it rained, the bottom of the door…read morejambs (door frame sides) would absorb water. Over time, the wood started rotting and paint started peeling off. With El Niño approaching, I wanted to get this fixed. I spent several weeks researching handymen and door repair specialists. Most people I contacted wanted to completely replace both the door frame and the door itself which was quite costly. Additionally, my door and the upper jambs were still in great condition, and I didn't want to be wasteful by throwing those away. One person told me that this sort of repair was too difficult and didn't want to take it on. Ivan responded that he had fixed similar issues before and quoted me a reasonable price. Ivan arrived on time and got right to work. Something that I really appreciated was he took the time to explain step by step what he was going to do. The end result looked fantastic. He was able to replace the bottom jams, paint, and seal everything to the point where it looked like there had never been any damage in the first place. We had rain a week after the repair was done and my door jambs were bone dry the entire time. One thing I do want to note is that Ivan does have a a team that works under him. If you want Ivan specifically, you will need to request him but know that you might need to wait a little longer because he is very popular. I don't foresee having any more door issues since he did such a great job but if I ever do, I will definitely contact Ivan again.

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

Even though, I did not use the company since we are patching it back up, David and Paul were good…read moretechnicians that came out to see what was going on with my wall. Whoever I have been texting through their business line, has been such a great help with recommending someone to patch up the area they removed. Thank you for being super responsive!