During a recent inspection of our property the inspector identified that one of the sump pumps in…read moreour carport had the float separated from the unit, which would render it useless during a rainstorm. Based on prior positive experiences, I reached out to Stephens to come and do the repairs, having to remove a heavy grate, get down into the space and do the repairs, then test the sump pumps. Jose C and his partner Jesus were dispatched after scheduling and arrived within the designated window. They were communicative, expediant, and friendly throughout their visit. And most importantly, they fixed the float and tested the sump pumps to make sure everything was in working order. Great service!

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Copper straight pipe pinhole leak Mr. Memo came 6:30pm on-time cut drywall located leak and…read morerepaired by 7:30pm, very EFFICIENT and very professional . Hv contacted Sal's plumbing 3-4x and always satisfied.....water heater n pressure valve next Thanks Memo

Thomas and Alex came quick and we're able to clean out a drainage clog from a 3rd story kitchen…read more It was a tough job.

I would like to schedule today Please let me know your…read moreavailability Thanks We also have leaking faucet in the bathtub

I called Prodigy to replace a water shutoff valve for my refrigerator. When I asked for a ballpark…read moreprice, I was told they needed to come onsite to inspect the situation before they could provide an estimate. That seemed reasonable. Once they arrived, however, I was quoted a price that was roughly twice what I expected. The technician referenced a price/specification list, which makes me question why they couldn't have provided at least a general estimate over the phone, with the usual disclaimer that the final price could vary depending on the actual situation. I take responsibility for agreeing to the work instead of declining and getting another quote, but I was uncomfortable with the way the pricing was handled. It left me feeling that I wasn't given enough information to make an informed decision before the technician arrived. The actual job took less than two hours, and I felt the final price was extremely high for the work performed. I would not use Prodigy again for two reasons: Lack of pricing transparency and what I consider a poor business practice. Extremely expensive pricing compared with what I expected for this type of repair.

The team at Tony's were just awesome! From the team that…read morecame out to give a quote to the team that came to do the work to the customer servive! They were all awesome and great to work with. Our project got delayed a few days (just from how busy these guys are), but with clear communication, it was all worth it! The job was done great and the team explained everything that was done in great detail and everything was much appreciated! We appreciate the whole team and will absolutely recommend!

Recommended by a friend. Would only recommend to friends you don't want to keep…read more **Edited in response to their reply. 1) Many MANY communication issues. Most concerning, after they came for the consultation and took measurements, I emailed them links to the items I planned to purchase to ask if they were okay. They replied, "Everything looks good." so I purchased them. The bathtub did fit and was put in place, but the enclosure panels did not. They then asked for full payment with no intention of installing the enclosure panels, which is why we requested a reduction in price. 2) They left without telling us and left BOTH DOORS of my garage open. We found our cat wandering the streets, thankfully not lost or dead, and no one broke in before we discovered the open doors. I gave them that feedback, and their reply was, "We didn't know you had a cat." I can only conclude based on their response that if you do not have pets, they think it is okay to leave your home open to the public. You get what you pay for. If you're willing to compromise your safety for a job done by people who clearly have zero respect for you, your safety, and your home, these are your guys.

I made an appointment to have a new shower valve put in, appointment was easy to make, they came…read moreout to see what needed to be done and made an appointment 2 days later for installation. Luis and his assistant came out did a complete change out of shower valve and did a great job, cleaned up afterwards very good, they were very careful with everything, I would definitely recommend this company for all your plumbing needs! 5 stars

Nothing flowed in the morning. It flowed, actually, but the wrong way. Julia was very comforting on…read morethe phone. Within 1 hour the saving angels, Lalo and Robert, came. They were very comforting, pleasant and knowledgeable. In an hour or so - everything flowed the right way. Problem solved: huge thanks to Robert and Lalo. By the way, wink-wink, Robert said that he is very happy working for the company. Seriously: huge thanks to Robert, Lalo and the Big League Plumbing and Rooter.

Alexis and Gus arrived early in the morning, right on time, and were very professional and kind…read more They replaced the valve on our laundry machine quickly and efficiently. They did a great job and left everything neat and clean. I highly recommend them!

Good Guys Plumbing has resolved two major issues in my house. Issues that others have tried to…read morediagnose, but failed. I'm incredibly greatful to their dedication to problem solving and working with me til things are fully resolved. This time they were called out to address a 3+ yr problem with housewide pressure issues. Although we have ultimately replaced our pressure regulators many many times now with all plumbers that have come to our house, the real issue was discovered and hopefully permanently remediated. Signs so far are much much improved, if not completely fixed. Thanks Good Guys!!

I was extremely satisfied with their service and expertise. They fixed an old sewer line that…read moreneeded a new liner and repaired the connection to the street. This was hard work. They didn't count the hours and ensured the work was very well done. Easy to communicate with and reliable. The price was fair. I worked with Jackie and his crew. Highly recommended.

We had used this company about 9 years ago during escrow when purchasing our house and they…read morereplaced sewer piping. So when we needed a repair to a leaky sewer pipe we called them to fix it. Miguel and his crew did a good job, going through the flower bed into the crawl space to do the repair with minimal damage. A leaky AC pipe was also repaired at the same time which was kind of Miguel and his crew to do so. They came the day after we contacted them to go ahead with the job and completed it same day. Miguel walked me through the job and answered all my questions over the phone so we knew exactly what was happening and they stuck to their estimate too. Obviously they are our go to plumbers and I would recommend them if you are looking for help. Their 5* reviews are well deserved.

Mandel was very helpful I will be using his service in the future forsure. Thank you again for…read morecoming out on your busy saturday!

It was a pleasure working with Mandel and his team. Mandel was incredibly patient, helpful,…read moreprofessional, and responsive throughout the entire process. I also want to recognize the technician who came out to assist with my garbage disposal. Unfortunately, I can't recall his name, but he was equally patient, kind, knowledgeable, and informative. He took the time to thoroughly assess the leaking issue, clearly explained what was happening, and was able to fix it on the spot. I truly appreciate the level of service and professionalism I received. It's refreshing to work with a team that is responsive and genuinely committed to making sure the job is done right. I will definitely be using Mandel and his team for my future plumbing needs. Highly recommended, and thank you again!

Jose and his team are THE BEST! My kitchen sink was not draining and he was so quick to respond. An…read moreappointment was available the next morning and they had it fixed in less than an hour. He was even considerate of me rushing to work on time and they were kind enough to clean up after themselves. Overall, it was such a seamless experience. They were insightful, honest, and wanted to make sure the job was done properly without it affecting my neighbors building. I can't thank you enough Castaneda's Plumbing & Rooter!

I sent a message to Castaneda's plumbing looking for help unclogging my sewer main. The…read morereceptionist said they could send someone out in about 2 hours, and quoted a price that was very competitive for hydrojetting service. Jose and the crew arrived really quickly, and got started working right away. That's where the good part of the story ends. As I mentioned, my sewer main was clogged up, the toilets and showers were draining extremely slowly. Our house is pretty old and has a troublesome spot, so this isn't the first time we've had a plumber snake the sewer main or hydrojet it. Because getting the sewer main cleaned out is kinda "routine" to me (once every year or two in these old houses) I didn't really pay much attention to what they were doing. So after a few minutes, I walk by the bathroom and notice dark brown water streaming out of the toilets and filling up the bathtub and shower. I run outside in a panic trying to get the attention of the guy on the roof and realize there's another by the truck, so I tell them water is coming out of the toilets and they shut the machine off. We go inside. The good news, they say, is that the sewer is clean now and everything works fine. "What about all the poop water everywhere?!" I ask. Rather panicked. "Don't worry we'll take care of it." I was told. So I sat and waited. About 20 minutes later one of the plumbers walks in with a single microfiber rag and starts slowly cleaning up the floor in the bathrooms. He asks for some bleach. To their credit, the two plumbers did clean up most of the visible muck. There was still quite a bit under the toilet seats, the toilets were dirty. I ended up having to disinfect my bedroom pretty heavily and I'm still unsure if any sewage water seeped under the laminate flooring (they insist it didn't because they "cleaned it up right away") Afterwards the plumbers asked me to call the office to handle the payment. I called and was again asked for the full amount, no apology for the mess really. I told them what happened and the receptionist offered to "send Jose out tomorrow to clean it up some more". Like, you turned my bathroom into a biohazard and that's the best you can do? Aren't you supposed to bring in a professional cleaner when you cause an accident like that? A steam cleaner and a shop vac at least? They used one (1) microfiber towel and asked me for bleach! They didn't seem prepared for the chance of an accident at all. And the accident could have been avoided if one of the employees stayed inside monitoring the toilets and showers to make sure this didn't happen.

Robert came over the same day I called him & he repair the leak that I had in the restroom…read more He did a great job and I will definitely use his service again. I HIGHLY RECOMMEND HIM.

My family owns several rental units and I was dealing directly with Robert at ABT Plumbing in…read moreTorrance for a few days. Out of the blue, Robert tells me that for NEW customers they will only accept cash payment of a non-refundable cash deposit of $500. I even asked Robert why he as punishing me to which he said that he wasn't punishing me. VERY STRANGE! 3 days ago Robert said that the job should cost around $300 depending on what they may find is the fix. The problem with the plumbing is that (1) Kitchen Drain Line is stopped up before getting to the Main Line. This unit is within a smaller building of (6) total units and none of the other units plumbing is stopped and the other drain lines within the affected unit (Bathroom Toilet, Sink, Tub) are NOT stopped up. I offered to pay via Credit Card or even Zelle! (As most people know, Zelle is almost immediate and you can't even take the payment back once it is accepted by the other party.) I then called my Attorney to see if they can really do this and he stated the following- In California, a contractor can legally ask for a maximum upfront payment of $1,000 or 10% of the total project cost, whichever is less on home improvement contracts, as per state law restrictions set by the Contractors State License Board (CSLB). My Attorney then advised me to submit a complaint against this unscrupulous company, which I will do, since I am confident that this company will probably continue to do this to many others... It will be interesting to see how the Contractors Board reacts to this complaint... I will keep everyone posted. Thanks for reading this review.