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    KMS Tools & Equipment

    5.0 (1 review)
    Open 7:30 am - 5:30 pm

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    6 years ago

    great service and selection. quick help with all my 02 gas needs.

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    Island Hardware & Supply - Neighbors Serving Neighbors

    Island Hardware & Supply

    5.0(2 reviews)
    62.3 km

    Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

    This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

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    Island Hardware & Supply - 48th anniversary sale!

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    48th anniversary sale!

    Fraser Valley Ace Hardware - Ask The Helpful Hardware Folks!

    Fraser Valley Ace Hardware

    2.0(3 reviews)
    13.1 km

    Really not impressed with the staff on duty today. Went…read morethere to pick up some weed killer. Walked the entire store and didn't see it. Found a sprayer, which I did buy. Went to the cashier to pay for it and asked if they sold weed killer. She said, "Yes. It's in the farm section" I left my sprayer and went to go get it. The guy in the farm section ACTUALLY ASKED me if I needed help, which is more than any other staff member did! Told him what I was looking for. He said they did have it, but it's locked up and there is no one in the store that can actually sell it to me! I'm thinking "WHAT?!? It's the weekend! Do you not think that people in the weekends would want to weed their gardens!?!" Good God. That when most of us have the time off to do it!!! And NO, I'm not finished! So I get back to the till area, the next cashiers says she can help me. So it was all this girl could do to keep focused on ringing my item through. She was far more concerned with an entering customer with a puppy than she was providing me with great service! She even left the till while my payment was being processed to talk to the entering customer with the puppy. I was so pissed by the time I got to my truck I wrote this. Rona, if you can't hire customer service reps who treat their customers with respect and care, then you can't very well call them CUSTOMER SERVICE REPS! Or is it that just certain customers get treated in a friendly, courteous manner. Do I have to bring my dog in to get great customer service? Can't wait until Canadian Tire opens! Then I will never have to set foot in Rona again! Terrible experience!

    So I spent a lot of time at this store today waiting for the manager to find out why an employee…read morewho was suppose to do a visual on a product lied. I drove from Abbotsford only to find out that what they promised they had they did not have , wasting my time and as an insult he wanted me to accept a gift card from Rona. First of all a gift card from your store is a write off and I imagine that my time was worth just that to you a write off. Thanks for nothing and as for integrity next time offer something for a persons time not a trivial gift card from your store. That would be like someone missing to pick someone up for an important appointment and saying " sorry , I'll get you next time and its on me". When you promise someone something it should not be a hollow promise. I would truly not recommend this store to anyone. Disgruntled, yes I am, and I know just what to do about it. Keep on writing reviews just like this one. I truly hope this cost Rona Mission. Happy shopping everyone.

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    Fraser Valley Ace Hardware

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    KMS Tools & Equipment - hardware - Updated May 2026

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