Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Great hardware store for all your needs. Friendly staff and a wide variety of tools and supplies…read morefor your various projects. If you need help the folks that work there are very knowledgeable and helpful. Definitely a handy place to have in town.

Always friendly and helpful. They have everything you want and more, and know how to fix and use…read moreanything! They are closed Sunday, so plan accordingly. Shop local!

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Their equipment rental team were very helpful and courteous. i needed help with attaching an…read moreaccessory to the upholstery cleaner and after searching the internet for more instructions, I called them asking for help. Max went and got the piece I was describing and walked me through how to attach it properly. Customer service is unmatched!

Really not impressed with the staff on duty today. Went…read morethere to pick up some weed killer. Walked the entire store and didn't see it. Found a sprayer, which I did buy. Went to the cashier to pay for it and asked if they sold weed killer. She said, "Yes. It's in the farm section" I left my sprayer and went to go get it. The guy in the farm section ACTUALLY ASKED me if I needed help, which is more than any other staff member did! Told him what I was looking for. He said they did have it, but it's locked up and there is no one in the store that can actually sell it to me! I'm thinking "WHAT?!? It's the weekend! Do you not think that people in the weekends would want to weed their gardens!?!" Good God. That when most of us have the time off to do it!!! And NO, I'm not finished! So I get back to the till area, the next cashiers says she can help me. So it was all this girl could do to keep focused on ringing my item through. She was far more concerned with an entering customer with a puppy than she was providing me with great service! She even left the till while my payment was being processed to talk to the entering customer with the puppy. I was so pissed by the time I got to my truck I wrote this. Rona, if you can't hire customer service reps who treat their customers with respect and care, then you can't very well call them CUSTOMER SERVICE REPS! Or is it that just certain customers get treated in a friendly, courteous manner. Do I have to bring my dog in to get great customer service? Can't wait until Canadian Tire opens! Then I will never have to set foot in Rona again! Terrible experience!

So I spent a lot of time at this store today waiting for the manager to find out why an employee…read morewho was suppose to do a visual on a product lied. I drove from Abbotsford only to find out that what they promised they had they did not have , wasting my time and as an insult he wanted me to accept a gift card from Rona. First of all a gift card from your store is a write off and I imagine that my time was worth just that to you a write off. Thanks for nothing and as for integrity next time offer something for a persons time not a trivial gift card from your store. That would be like someone missing to pick someone up for an important appointment and saying " sorry , I'll get you next time and its on me". When you promise someone something it should not be a hollow promise. I would truly not recommend this store to anyone. Disgruntled, yes I am, and I know just what to do about it. Keep on writing reviews just like this one. I truly hope this cost Rona Mission. Happy shopping everyone.

If you live, boat or visit Anacortes, the only hardware store that has it all is Sebo's Henry…read moreHardware. We keep our old (1941) wooden trawler there at Anchor Cove -- and we're in Sevo's sometimes twice in a day (we forget stuff). The most helpful (and cheerful!) staff, the best selection and we always leave satisfied!! Thank you to all the Sebo's folks!

Great store. Great staff. I'm only in town for a residential job but visiting from Seattle. Had the…read moreparticular putty I needed. Sherwin Williams and Ace both treated my like I was ruining their day by asking for this putty. Next time I'm in town for a job I'll come to this store only

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

We've been buying stuff from Sunset Builders Supply for over 20 years. I have nothing but great…read morethings to say about the owners, the knowledgeable staff, and the great products and services. I especially appreciate the local community, and how we work toward a common good; supporting each other. I can't recommend them enough. From lumber to plumbing, bedding plants and more, Sunset is my favorite place to shop.

Great selection of all kinds of products and helpful customer service on the island. Highly…read morerecommended

Huge store, kept really nice an neat. Large clothes section, furniture, decor, and home goods, etc…read more really great prices, I got a book for 86¢ on sale. No gross smell like other thrift stores either. Staff was friendly, and a big plus of there being dressing rooms, probably one of the last thrift stores around with them. Mcc thrift is becoming my go to second hand store.

Amazed at the honest prices- serious treasures here-even antiques are priced to move. Always tidy-…read morehelpful staff. This place is a treasure!