My property recently had its first vacancy, and Abigail, the maintenance coordinator, and Denise,…read morethe leasing agent, were both a pleasure to work with. They communicated clearly throughout the renovation process and worked hard to market and lease the unit. Both are very knowledgeable in their respective areas, and I trusted their guidance in making the best decisions for my property. I truly appreciate their professionalism, responsiveness, and hard work! My property was leased out quickly and at the full price we agreed on.

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

I had Gary help me do a retrospective appraisal and he gave me a very good quote. He works quickly…read morewith diligence and was quite pleasant throughout the whole process.

I can't say enough about Gary and his company! I not only needed a current appraisal for my home…read morebut also a retroactive one from a decade before for my records for tax purposes. He was thorough, honest and took his time preparing both of these documents. Always responsive and clear. i am glad I chose him for these projects.

My husband and I recently met Laura at an open house in Sierra Madre. We had been to many open…read morehouses in the area due to our search for a home with a range of experiences from not greeting us or talking to us at all to being totally friendly and answering our questions, but not being able to answer because they weren't the actual listing agent and didn't know much about the property and everything in between. However, something was very obviously and immediately different about Laura that we hadn't seen. You can tell that she really loves what she does and is passionate about the process. I was impressed by her compassion towards us, her care and attention to the property and her sellers and even having an extra event and inviting the neighbors. Who does that? Anyone would be lucky to work with her and I would definitely recommend her.

Keller Williams has been involved in major class-action antitrust lawsuits regarding real estate…read morecommissions, agreeing to a massive nationwide commission settlement (including a $70 million agreement covering multiple claims) and a $20 million homebuyer antitrust settlement (Batton) alongside RE/MAX. They also faced smaller telemarketing and spam lawsuits under the Telephone Consumer Protection Act (TCPA) them up and see the amount of class action lawsuits. I had to interact with this team because they were selling the home I was purchasing. It was a straight forward CASH purchase of which I have made several in the last few years. On average I have paid around $2000 max in escrow closing fees. These agents demanded we use an escrow company ( I can only assume they get a back end payment on it since they fought so hard for it) that wanted to be paid over $4000 for a straight cash purchase. this is a typical part of how companies and agents like these make extra money on the backs of their customers. we had to spend a couple of days pushing back to get the cost in line. and although we finally did, my guess is that their actual client paid the $4000 without knowing they were paying way too much. When I needed basic information about the house I have always received, they initially refused, claiming I had not "ingratiated" myself enough to warrant that help. apparently ingratiating yourself is paying DOUBLE what it costs to close escrow. the greed is so typical, they most likely got paid by the owner over $50k, then gouged her for an additional $4000 in escrow. I sold a $2.5M house and my agent Arivva only charged $15K and $2000 for escrow. These people are part of keeping one of the best kept scam secrets in real estate, you don't have to pay a percentage of the selling cost, there are companies (that are the future) doing it for a flat fee, and secondly you don't have to pay insane escrow costs. all those people raving how great this team is, are omitting a key fact, they overpaid for them in thousands and thousands of dollars.

I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

Fallon was an absolute pleasure to work with. She completely took away the stress of moving and…read morehandled everything with ease, an absolute professional. We were speaking to other realtors at the time, but going with Fallon was undoubtedly the right choice to make, especially because we found our beautiful home in the hills. We are very happy she made that happen for us, and would definitely recommend her when searching for your next home.

Outstanding Service! Kathleen at The Rental Girl Went Above and Beyond!…read more I honestly couldn't be happier with my experience working with Kathleen at The Rental Girl! My previous landlord suddenly decided to sell the house we were renting, so we were under a lot of pressure to find a new home as quickly as possible. Kathleen was absolutely amazing throughout the entire process. She helped us find a beautiful house to rent in such a short amount of time and truly went above and beyond to make sure everything went smoothly. She did everything she could to help us get accepted quickly and made sure our application was handled as efficiently as possible. What really stood out was how genuinely nice, kind, and caring she was. She made what could have been a very stressful situation so much easier and always made us feel like she genuinely cared about helping us find a home. Kathleen is not only professional but also incredibly sweet, dedicated, and hardworking. We are so grateful for everything she did for us! If you're looking for a real estate professional who genuinely cares about her clients and goes the extra mile, I highly recommend Kathleen and The Rental Girl. Truly a 5-star experience!

Eddie helped me land my ideal apartment in S. Pasadena as I relocated from North Carolina. His…read morelisting was in a great area, quiet neighborhood, good landlord and amazing neighbors. Eddie consistently and quickly returned my calls and responded to my emails. Eddie addressed all of my concerns and got minor issues resolved prior to move-in. It was great working with Eddie. I highly recommend Eddie Kanouse, Realtor.

We absolutely appreciated Marisol Grier's strategy and negotiation skills Her staging, scheduling,…read moreattention to detail, knowledge of the real estate market and professionalism made the sale of our houses seamless. She is a master of it all and yet her kindness and the attention she gives her clients is priceless. Marisol is amazing and we were extremely fortunate to have her as our Real Estate Agent.

This review is specifically for my contact (Cynthia) who is my landlord hero at Minasian &…read moreAssociates!! I currently have Cynthia as my current office contact as well as having her at my last office rental in Pasadena, before my building was torn down. This created quite the worry as I need to meet with my clients regularly. Thankfully I had Cynthia come to my rescue and she made the transition incredibly smooth for me! Cynthia is so kind hearted, has excellent business acumen, and, even with what I know must be a heavy caseload of her own clients, she is always ready to listen and quickly responds to all of my concerns/requests. With Cynthia representing Minasian & Associates, it's no wonder that they are one of the most highly regarded commercial landlords/groups that Pasadena building offices hire.

I tried contacting two different agents and neither responded to me. I emailed and called each of…read morethem more than once. Months later, the listings I was interested in are still listed as available. Completely baffling. Update - I just logged on to yelp for the first time in awhile and saw David's response saying that my account doesn't match up and that no brokers received an email from me - I found the email in my sent messages and am attaching it here. I don't appreciate being accused of slander.

It has been a pleasure working with Trevor and the staff at Cornerstone the past four years. They…read moremanaged my building expertly with great attention to detail. Repair issues are handled quickly with knowledgeable and qualified vendors. If I had not sold my property, it would still be managed by Cornerstone. G. Zach

******ALERT****** DO…read moreNOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY FRAUD ALL AROUND - TREVER AND ALL STAFF ARE RUDE 700 square footage apartment deposit of $2,300 took $1,400 to repaint the apartment charged me without an invoice claimed they paid $2,300 to a non licensed (Mickey mouse ) Charged me $525 for cleaning Charged me $200 for blinds without providing pictures or number of blinds Changed me $175 for an item that was left by dumpster that wasn't even mine and having no proof of this. Charged me for a shelve that came with the apartment then when I provided pictures he revised invoice to say missing shelve Of course didn't expect all money back but when they want to bill me for things and don't provide proof then that's a problem. This property management is a joke - several emails. I will be taking them to small claims to provide all my evidence including pictures, text messages to Trever to win that money and more back! Zero starts to be honest - the rudeness and very unprofessional.

Laurel and Suzie were wonderful. When we brought our kids in to sign, they pulled out some crayons…read moreand paper for them, and were kind enough to "hang" the art up that our kids handed them. Then, when we were closing, at the last minute, some Termite work that was supposed to be done wasn't. We were literally in a situation where the money would have to go back to the bank if we didn't sign off the termite work by 5:00. They worked on their end to buy us more time to negotiate with the seller, and it all worked out. I can't speak highly enough about them, they're great.

These escrow officers are the best! They are extremely knowledgeable, focused on client care and…read morethe details. I have used many escrow companies in my 17 years as a broker, and this company is my top choice. This is not a company with a tired checklist. They are vibrant, engaged, service oriented and ethical. Look no further.

Long story short, moved from the Bay Area to SoCal for a new job and needed a place within my…read morebudget and close to the office. Saw a condo Real Property Management was representing in Alhambra and set up a time to view. Huge upside that you have the ability to schedule a time online rather than having to play phone tag with someone to set up a time. Got multiple text reminders and then showed up at the location at the date and time and Richard was waiting outside. I didn't know who I was looking for which is a little odd but he was outside the building and easy to find. Robert did a great job with the showing. Wasn't pushy at all and was happy to answer questions. Once I applied I got a call from him in 2 hours saying my credit checked out and if I was really interested he'd call the owner. Before the end of that same day I had my lease to review and e-sign. I reached out to Richard to see if I could get into the unit before my move in to take measurements so I could order furniture. He was able to find a time on the day I requested and let me take all the time I wanted in the unit. And gave me the heads up that their was a Living Spaces close by! He didn't have to give me all the extra tips but he did. Once it was time to drop off my deposit and do my check in I worked with Josie. She is so nice and super helpful. She sent me the numbers for all the utilities so I could get them set up. The check in process was easy and straightforward. The fact that everything is online; documents, rent payments and maintenance requests makes life so much easier. After seeing over a dozen places and dealing with a handful of property management groups I'm so grateful I was able to find a place with Real Property Management. Richard and Josie are hands down the most responsive and nicest of all the people I dealt with. Hope to stay with their properties for as long as I need a rental.

My partner and I were victims of the Eaton fire. We had to evacuate and our lease agreement stated…read morethat if any natural disaster were to affect our living situation then RPM were to be responsible for handling it. Long story short we got no confirmation of any kind of help for over 2 months. 2 months of staying in hotels wondering what would happen to our lives. We ended up moving somewhere else and hiring our own vendors to basically do their job. On top of it all they're withholding a hefty portion of our deposit for "trash" even though we paid a private vendor to completely vacate the property. They claim they have pictures but refuse to send. Yuumi. Kaye. If you're reading this, I want you to know that I think you should be ashamed of yourself. The amount of bad reviews this company has makes so much sense now. You both have no decency or empathy. I don't wish you well and I hope you guys get what's coming to you.