It's my mission to visit every Ross that I come across and this place never disappoints. I can…read morenever go wrong going here because there's always something I can find. There's so much selection and they have a little bit of everything.

Place was messy, things missplaced. More than the usual. Not so many good selections left. Maybe…read moredue to back to school shopping. Line was long almost to back where the fitting rooms are. At first they had 3 cashiers but the line grew so they called for help. By the time I got to the front there were 5 cashiers which made it faster. Lucky for my son he did find good bargains for shorts. I would recommend to take somebody with you to stand in line while you shop if you are in a hurry.

The employee Nicholas that was greeting customers was extremely kind and welcoming. 10/10…read moreexperience. He deserves a raise !

I need to be very clear about what happened here because this experience was disturbing. At this…read moreBurlington location, customers are forced to enter and exit through a roped barrier system that immediately makes you feel confined. You cannot simply walk in or walk out. You are physically funneled into a controlled area, and in order to leave, you have to wait until a loss prevention employee notices you and opens the barrier. As shown in the photo, the employee wasn't even paying attention, and I had to actively get her attention just to be allowed to exit the store. That is not normal, and it is not okay. Walking in already felt wrong. I genuinely thought the store was closed because someone had to open the barrier for me to enter. That alone set off alarms. Walking out was worse. Standing there, blocked by a rope, waiting to be acknowledged so I could leave a public retail store felt degrading and uncomfortable. No customer should feel trapped, monitored, or controlled just to exit a store. Whether or not receipts are checked is irrelevant. The issue is the loss of basic autonomy. I should be able to come in and out freely, period. I am not blaming the employees personally. This is clearly a policy and leadership issue. But policies reflect the values of a business, and this setup says a lot. It communicates distrust, hostility, and a complete lack of respect for customers. I've shopped at Burlington for years and never experienced anything like this at older locations. This feels like a sharp decline in standards and customer dignity. This is not how a respectable business operates. The environment feels tense, unwelcoming, and frankly embarrassing for a retail brand. Being forced to wait for permission to leave made me feel lumped into a category I don't belong in, and I will not accept that treatment as a customer. This setup alone tells me everything I need to know about the direction of this store. People deserve to be warned. If you are okay with being herded into a barrier, waiting to be noticed, and feeling confined just to leave a store, then maybe this place won't bother you. For me, this experience was enough to make sure I don't come back. It's unacceptable, and it should seriously concern anyone who values being treated with basic respect. It's very unfortunate because like I said this Burlington in the old store was a staple growing up because of the selection and value. You can always find good deals.

I was looking for a place to rent a tux for my son to attend prom. My brother recommended this…read moreplace, and I am so glad I decided to go with their business. The staff is professional, helpful, and informative. We were able to get my son's tux and accessories right before his event, and when there was a change in the style of pants, they shipped it immediately. Prices were reasonable, and the process was seamless!

Shoutout to Crystal for making my experience here so pleasant! I needed a last minute suit for a…read morefriend's dinner, and Friar Tux really came through. As a female, I especially appreciated how Crystal went above and beyond to help me find the right fit. Prices to rent are reasonable and for someone like me who is always in a hurry, service was fast and easy. I'll definitely be renting from Friar Tux again--total lifesaver for someone who doesn't own a matching suit.

He was so nice, quick and the quality fix on our expensive Allen Edmond shoes was superb!read more

Wish I would've read the reviews before trying to step into this place. Tried to walk in on a…read moreThursday at 1:00pm. How did I dare walk in to a "store" that has the door wide open? Dude comes out right away and tells my I need an appointment to shop. What a joke. Business must be great just turning away potential customers.

If you enjoy scavenger hunts and bargains, this place is for you. Lots of treasures waiting to be…read morefound, not all are a great deal so do your homework. Also, wear gloves, our hands were filthy after hours of digging through bins

Having gone here now several times, this place is really hit or miss on some days, they will have…read morea lot of good items but I would say most days, it's mostly junk. I've also noticed that they are far less organized when they first opened and they seem to have actually increased their prices. I felt before that they were much cheaper than what you would find in retail but I don't think the discount is as deep nowadays. I don't think we'll be going here anymore.

Wow what a hidden gem! Richard was very helpful from start to finish and his price is very…read morereasonable. He has great quality shirts to have your prints on them. Will be coming back for sure since other places charge an arm and a leg for a simple print.

Love this spot great! The selection is second to none as is the customer service. This is for sure…read moregoing to be my new spot for shirts I'm so glad I found them!

We had the freedom to look around and also get some advice from the stylists. We preferred a short…read morejacket/vest but regular size pants and they accommodated the mix and match. We found a great suit but we weren't sure so they held it for us for a week. We came back and bought the suit. We were super happy with the fitting and they hemmed our pants right away so we were able to leave with finished goods in 10 minutes. They also gave us a complementary tie! The place was clean, friendly, and easy to navigate.

I have an upcoming wedding and came in with zero expectations because it's my first time buying a…read moresuit. I ended up paying around $345 for a suit that will be tailored to my size. Includes the socks, tie, and the whole suit. Customer service was fantastic, they are very helpful on finding the right size and let you try on different sizes to make sure it fits you. The lead time for a tailor is about 3 weeks, that's the only down-side... so it is best if you plan ahead of time before your actual wedding date. Located in downtown Santa Ana so there is street parking, but there is a small lot behind the building with only 5-6 spots.

Very hard-working and friendly staff; the store is always kept fully stocked and as well-maintained…read moreas possible; and the selection of name-brand and off-brand merchandise is extensive. You will usually walk out of here having purchased items you were not planning to buy because of the great prices, which make it hard not to do so.

I searched for the nearest Marshalls as I was in search for a certain item, to replace a worn out…read moreitem. I never knew that Eastland had a Marshalls, close to Burlington and Ross. Like most discount stores, there are items everywhere and sometimes it can be overwhelming. I walked almost the entire store until I found the section for the item I was looking for. The aisles are narrow, very narrow, especially on the right side of the store. I don't think a shopping cart can even go through some of them. Even when I was in one of the aisles, a shopping cart was coming towards me, but there was no way for them to go around me (or vice versa), so I just ended up exiting the aisle on the opposite end. I had not shopped at a Marshalls in a long time so I was not sure what to expect in terms of quality, brand name items. There were a few items that caught my eye, but other than that, it was pretty average. Like any discount store, sometimes there are not many options in terms of size and quantity. One needs to spend time to search and find. I wanted to purchase 2 of the same item, but after searching, I only found the one item, which was still better than none. The checkout line was quite long for a weekday lunch time, but it moved pretty quickly. They now no longer provide shopping bags, so make sure to bring your own or pay $0.10 for a paper shopping bag. As I was shopping, I saw many employees restocking and etc. Parking are one-way aisles. Even though many of the parking spots were taken, one can find a parking spot in an aisle or two away from the main entrance.

experienced a lady I didn't catch her name , I believe she was a manager at pick up .. she didn't…read morereally know what she was doing when it came to me picking up two orders (that were combined into one) she took a long time to attend me at the register and told me that I was wrong because she scanned my barcode and that it said they were not accurate (she told me that one of the items didn't say there was proof or receipt) I showed her the receipt, and that both orders said picked up with the accurate time.. she argued back and forth with me and even called someone else for help.. at the end she said " I told you it was combined" as if I was suppose to know or I was her employee. I tried to tell her both orders said picked up with the same pick up time. However she wanted the last word and to make me seem wrong, that's okay. But respect should always be there no matter the situation... I had a bad taste in my mouth from this experience and I thought about leaving the store because of how negative the impact was , I felt she was frustrated with me because she didn't understand the technology, I didn't get her name.. but I'm sure if she reads this she'll know.. I hope she grows more patient and learns to be gentle with customers . However my favorite cashier at this store was there during that time, and she checked me out! Antonia is a great employee at target , you are so awesome and know how to turn someone's day around I'm thankful for a gentle and kind person!

Dislike theirroll back their DEI policies but I cant complain about the staff who attended me for…read moremy return. She was nice, helpful, and quick. Parking in Eastland can always be a nightmare depending on the time of the day. I try not to support target but understand why people shop there as it is a clean store, always stocked with great selection - from groceries to clothes to your basic household needs.

Unprofessional, they yap while ringing up your clothes taking ALL DAY. Worse customer service I…read moreunderstand people steal now and days but it's absolutely ridiculous the way they treat you in this store. Won't return.

They have a good selection on fast fashion..the customer service needs work they are kinda rude and…read moredon't engage with the customer seems like they just in it for the money. A simple "hello welcome" will go a long way.