They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.

John is one of the nicest people I have ever met! He helped me with my plumbing issues and did…read morequality work. His pricing is great and affordable. He is not contracted through one of those businesses that try to rip people off. He is a kind honest person who isn't trying to get over on anyone. Trust me, call John if you need help with your plumbing. He is truly a blessing and I will only use him from now on.

I had used Mr. Smith for 7 years, since moving to Berks County, and he always did good work…read more However in February, we paid to have him come and remove an old dishwasher. He and his employee removed it and failed to cap off a pipe properly, which dripped all night and caused a flood in our house. We had to hire water damage experts to put huge fans into our house for 3 days to dry the damage in kitchen, dining room and basement. Mr. Smith denied that he was at fault and refused to run this through his insurance company. I had to pay an additional $1500 to get all new sub-flooring in the kitchen, due to what was damaged during the flood, new flooring in DR and LR as it was all one connected space. I wish Mr. Smith would do the right thing, admit that an accident occurred, and run this through his insurance company, rather than mine.

Recently installed garbage disposal in our new home. Reputable plumber we consistently trust with…read moreour business and recommend to others.

Called Jack for a an air problem in my pipes. He came and told me what needed to be done. It…read moreturned out to be a major problem. I got other estimates and Jack was the lowest. He came in, did the job right. Left no mess and everything works perfectly. And to make it even better, he charged me less than the original estimate. It was great feeling knowing it was done right and I didn't get robbed. Thanks for being trustworthy Jack Steiner Plumbing!

We were looking at looking at a blocked sewer line. According to the two major companies that we…read morecontacted first, we had to replace our U-trap. They came to this conclusion after a 5-minute assessment. Their estimates would have cost approximately $5000. Mike from Berks Rooter Service provided excellent, honest service. He listened to our description of our sewer line issue and was sure that it was likely just a blocked drain. He came out and was able to clear the drain and accurately diagnosed root cause. The blockage was out in the main line. The township sewer service came out and found roots clogging the line. If you are reading this Mike, I just want to say thank you. I would recommend anyone having plumbing issue to give Berks Rooter Service a call. You will not be disappointed.

I had a clogged drain line in my garage, they arrived and worked on it for 45 minutes and said they…read morecould not drain line was probably broken gave me the # of a plumber to have it repaired. They arrived and plumber arrived and did the same procedure and had the line open in 45 minutes. Mikes charged me 250.00 and failed the plumber got it open and charged less than Mikes. Never again for Mikes!!!

Where other plumbers couldn't even get me an estimate to install our full house water system and…read moreUV......Arrow came in took on the job gave a quick estimate, ordered the parts needed, showed up on time and got the job done completely and professionally within a short time frame.

cheaper than anywhere else. quick and efficient service. They were friendly and helped make the…read moreinstall an absolute breeze

Went Very Well, Thanks Rick. did a ton of things for us, in under 4 Hours, Everything was Great!!!read more

1. Put a water softener in for me which is still under warranty, I kept having trouble with it. He…read morecame more than once and did not fix it. Said he'd have someone else call me. No one called me. I had to, at my own expense, have someone come in and fix it. Rick had no clue what he was doing. Did not have softener set up correctly. The softener has it's own controller which he did not have turned on. There was also a white piece of plastic behind the controller unit inside a black circular piece which was taken out, looked like piece of the white plastic pipe used near the softener. 2. I then had Rick look at a shower that was not working. He took it apart, it was a water line, said he wasn't working on it, left the shower apart. That is not the way you do business. Extremely disappointed. But I now found a great plumber.

We had an issue that needed immediate attention. Close comfort responded quickly and was very…read morepunctual. The quality of service was outstanding. I highly recommend them if you have any plumbing issues!

We had a clogged kitchen sink, and could not resolve this issue on our own (using a manual snake,…read moreetc.); so we took a chance and called this plumber for the first time. Carlos and his team were professional, knowledgeable and relentless when dealing with this stubborn clog; which turned out to be 25 years of garbage build up. When the clog did not break-up with their electric snake; Carlos had no other option than to cut our PVC pipe, in order to remove all of this build-up. The clog was getting hung up in one of the elbow turns; so he replaced it with a T, so that if this ever happens again (hope not), the removal of anything should be a lot easier than what he originally experienced. And lastly, Carlos went out of his way in order to keep the price down for us; which we truly appreciated. We would highly recommend Carlos and his team to anyone; since they are now our "guys" if we ever need any of their services in the future.

Great customer service both during the appointment setting process and the tech that came out…read more Very courteous and was able to diagnose the issue quickly. Would recommend using them if you need a reliable plumber!

I highly recommend this Let It Flow Drains. The service provided was exceptional. The service…read moretechnician was friendly, knowledgeable and completed the work quickly. He repaired my plumbing problem at a reasonable cost. It was a pleasant surprise to do business with an honest and dependable company. Thank you.