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    Klimat Master Pools

    2.3 (6 reviews)

    Services - Klimat Master Pools

    Pool maintenance

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    Perkins Pools

    Perkins Pools

    (12 reviews)

    We spent $50,000 getting our concrete pool fixed and resealed. We had a leak in the main drain -…read moreand, to make sure I give credit for that - that issue was fixed - however after the resurfacing work was done and we filled up the pool we saw a LOT of white streaks/footprints in our blue colored pool. We contacted Tim immediately and he said he'd come back to fix it. He came out to look at it and blamed it on the people who refinished the pool - that they didn't clean off their boots from the previous white pool job. There are chunks of white in the bottom of the pool. I asked him to come repair/redo the blue finish when the season opened this Spring. For numerous reasons, that didn't work, so we agreed he would come when the season was over and the pool was emptied. He did come on the date we agreed and did fix one of the issues but then told me to fix the white streaks in the blue pool myself. In fact - he blamed ME for the discoloration. WHAT??? When I questioned this, he got really mad, put the cover on an empty pool, packed up his stuff and left without talking to me. Unprofessional...and really concerning. The product used was supposed to be guaranteed for 25 years - and our pool is super streaky. Tim - do you stand behind your work as you committed when we started this project?

    The crew came out and busted this job out. It was a specialized repair on a very unique shaped…read morepool. They were quick and left no mess. Will work with them again. It's a pool after all so it's only a matter of time before it needs something else!

    Cincinnati Pool and Patio

    Cincinnati Pool and Patio

    (13 reviews)

    $$$

    This place is a joke. We called to ask about an estimate for replacing our in-ground pool liner. We…read morealso needed someone to come over and figure out why air bubbles appeared every time we turned on the pool pump. The tech showed up and confirmed that he was testing for air leaks in our pump. Then he realized he didn't have the right size gasket for our brand of pump, so he couldn't perform the test. He assured us we wouldn't be charged for the $150 service call. About an hour later, I realized the charge had appeared on our bank statement. My husband called and left a message - but the owner called ME back instead. The guy was a complete jackass to me over the phone. He kept interrupting me and talking to me condescendingly. He also said that anytime a service truck so much as leaves their premises, the customer gets charged for the service call. I asked him why I should pay for a service call when I received no service, and he claimed that nobody had written down the reason for the service guy to come over. Which is ridiculous. (Why would anyone have come over without knowing what we needed them to do? Anyway, the service guy TOLD us why he was there as soon as he stepped out of his truck.) Then, for some reason, he asked me to describe what the service guy looked like. I hung up on him at that point and told my husband to call him. After my husband threatened to complain to the BBB or perhaps even file a complaint for theft, the owner agreed to refund the service charge. He did tell my husband that he was going to take the money out of the service guy's check - which is illegal. If he did, I hope the employee reports him to the cops and the National Labor Relations Board. The owner of Cincinnati Pool and Patio is a dishonest creep. Stay away from this business.

    Stay away! This company will try to make you pay a 50% deposit before giving you quote. Then they…read morewill charge your credit card without your knowledge for more than the quoted amount...

    Klimat Master Pools - poolcleaners - Updated May 2026

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